Overview
What is Vimeo?
Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams…
Let Vimeo Become Your New Go to Platform for your Video needs!
You will never figure out on the website how to cancel your subscription and there is no support phone number. Anywhere.
Vimeo is worth it.
Vimeo Failed Massively in Delivering Their Promise
Vimeo Review
To Vimeo, your privacy preferences actually matter
Vimeo for Training and Support
Great for small businesses, awful for larger organizations
Vimeo Review
Great Potential, But Fell Short. Customer Support Nonexistent
Highly disappointed with Vimeo
Vimeo was the best move for our company.
Vimeo has helped us find so much new work!
Boutique Video Service Evokes Artsy Sophistication
Why I love Vimeo!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Embedded videos (37)7.979%
- Video quality / Bandwidth controls (36)7.878%
- Video access controls (37)7.575%
- Mobile compatibility (37)5.151%
Reviewer Pros & Cons
Pricing
Starter
$9
Standard
$25
Advanced
$65
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9 per month
Product Demos
MASH 3 0 Demo Reel on Vimeo
TakyBox Vimeo Link Demo
Silhouette #1 Demo Video on Vimeo
Features
Video Marketing
Features related to using video marketing content, as well as marketing videos themselves.
- 4.3Lead generation(21) Ratings
Tools such as contact forms and embedded calls to action, for converting viewers into leads.
- 5.8Video personalization(33) Ratings
Videos can be personalized based on unique details about the viewer, such as their name, company, photo, etc.
- 3.2eCommerce(13) Ratings
The platform supports paid viewing, with a mechanism to receive payments in exchange for a media license.
- 2.4Support for advertisements(14) Ratings
Supports video advertising by integrating with ad servers or networks and allowing users to request ads and manage ad settings on their videos/players.
- 4.8Video SEO(26) Ratings
Includes features to optimize video content so that it is discoverable by search engines.
- 3.6Integration to Marketing Automation(20) Ratings
Integrates to the user's marketing automation system, so that videos can be distributed via marketing channels and/or data collected around videos can be used to feed lead scores and campaign logic within the MA system.
Video Platform Integrations
Integrations between the enterprise video platform and other business applications.
- 1Integration to Salesforce.com(6) Ratings
The video platform integrates to the user's Salesforce CRM system.
- 1Integration to Marketo(6) Ratings
The video platform integrates with Marketo marketing automation software.
- 1Integration to HubSpot(6) Ratings
The video platform integrations with HubSpot marketing automation software.
- 1Integration to Eloqua(4) Ratings
The video platform integrates with Eloqua marketing automation software.
- 1Integration to LMS(7) Ratings
The video platform integrates with the user's learning management system.
Video Security
Features related to the security of an organization's content stored on an enterprise video platform.
- 7.5Video access controls(37) Ratings
Admins can set permissions and restrictions to control who has access to video content, from where videos can be accessed, etc.
- 7.5User management(34) Ratings
Recognizes different types of users, such as internal viewers (employees), external viewers (customers or prospects), administrators, content creators/editors, etc. and allows for variable access based on the type of user.
- 7.9Video link sharing(35) Ratings
Allows users to generate hyperlinks for sharing individual videos or players.
- 7.4Internal video(33) Ratings
Supports an internal use case, e.g. hosting and distributing videos to employees for training purposes or corporate communications.
- 6.1External video(34) Ratings
Supports using video for external use cases, e.g. broadcasting to a general audience, customer communications, advertising to prospective customers, etc.
Video Player
Features that support playing and watching video content that is hosted on the enterprise video platform.
- 4.8Player customization(30) Ratings
The video player can be customized according to the organization's desired look & feel.
- 7.9Embedded videos(37) Ratings
Video players can be embedded into HTML pages using embed codes.
- 7.8Video quality / Bandwidth controls(36) Ratings
Streaming is high quality, and users can set default bandwidth for optimal viewing.
- 5.1Mobile compatibility(37) Ratings
The video player allows viewers to watch videos from mobile devices.
Video Analytics
Features related to collecting and analyzing data around video streaming quality, viewer behavior, etc.
- 1.7A/B testing(12) Ratings
Includes tools for A/B testing different video content, player setups, personalization, lead forms, etc.
- 7Streaming quality reports(16) Ratings
Quality control reports are available to monitor fluctuations in video streaming quality.
- 5.4Per viewer tracking(23) Ratings
Tracks behavior of individual viewers as they engage with videos.
- 6.8Per video tracking(29) Ratings
Tracks engagement trends across all viewers of a particular video.
- 6.1Video analytics dashboard(27) Ratings
Includes a dashboard view of video performance metrics.
Video Hosting, Management & Storage
Features related to hosting, managing, and storing video content.
- 3.2On-Demand video(23) Ratings
The platform allows users to store and play pre-recorded videos on demand.
- 6.3Live streaming(14) Ratings
The platform allows users to broadcast/stream live video feeds.
- 1.1Impact of streaming on network(19) Ratings
Video streaming does not overly impact the organization's network performance (for internal use cases).
- 5.9Video upload & format support(35) Ratings
The platform allows users to upload video files and supports a range of video formats.
- 7.9Video library / File management(33) Ratings
Videos can be organized in a searchable repository with a sensical file structure.
- 7.5Video portal(24) Ratings
Users can create a portal to showcase or highlight certain videos, either by selecting a specific video or videos and placing it in a marquee position or using data-based criteria like viewer ratings to determine video placement.
Video Engagement
Features to engage viewers around video content, particularly for live streams.
- 1.1Audience polling(6) Ratings
Users can poll viewers during live video events, and display the results.
- 5.6Audience Q&A / Live chat(8) Ratings
Allows for two-way communication between individual viewers and video event hosts.
- 5.7Video comments(27) Ratings
Viewers can comment publicly on videos.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Vimeo?
Vimeo makes creating video attainable regardless of budget, time or expertise. Vimeo enables users to customize and control how content is shared, viewed and managed to maximize the impact of every video.
For marketers, Vimeo supports a marketing strategy with branded content.
For event professionals, Vimeo’s event solution is used to produce, promote, and repurpose virtual events and webinars to get the most out of them.
For internal communications, training, and sales enablement teams, Vimeo can be used create immersive video experiences that leave a lasting impression and connect employees.
Vimeo Video
Vimeo Competitors
Vimeo Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(151)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Vimeo has become a go-to platform for users looking to share and embed videos with their audience. Users appreciate the convenience of Vimeo, allowing them to create separate albums for each client and easily privatize videos as needed. The platform excels in delivering high-quality videos, even large files, efficiently. Users value the detailed statistics provided by Vimeo, which include views, impressions, and the source of each video's viewership. The platform's customer support has also received praise for its responsiveness and effective problem-solving capabilities. While some users have encountered issues with older video stats, reaching out to support has successfully resolved these problems. Occasionally, users have experienced streaming issues but have found that switching to a different browser can usually resolve the problem. Overall, Vimeo has been utilized for various purposes such as producing training materials, hosting webinars and replays, and creating ad-free courses. It has been preferred over YouTube for its clean and easy-to-embed interface, especially for paid courses and memberships. In the current remote working environment, Vimeo has played a key role in educating and engaging members worldwide. With its sophisticated appearance and customizable features, Vimeo stands out among its competitors. Whether it's hosting instructional videos, product demos, or screencasts, users have been relying on Vimeo for many years personally and professionally. Its affordability and compatibility with training videos make Vimeo Pro an ideal choice for organizations that value privacy features while sharing high-quality videos across multiple departments. Additionally, Vimeo Pro's password protection feature makes it a simple and secure method for sharing work with clients while providing controlled access to videos
Time-saving feature: Uploading files directly from Final Cut Pro. Many users have found the ability to upload files directly from Final Cut Pro to be a time-saving feature. This eliminates the need to export and upload separately, streamlining their workflow and saving valuable time. Helpful Portfolios feature for organizing videos. The Portfolios feature on Vimeo has been appreciated by many users for its helpfulness in organizing videos. It allows them to easily categorize and showcase their work, making it convenient for clients or viewers to navigate through their portfolio. Easy and quick uploading, tagging, and preference setting. Several reviewers have mentioned that uploading, tagging, and setting preferences on Vimeo is easy and quick. This user-friendly process simplifies the management of videos, allowing users to focus more on content creation rather than technicalities.
Difficult to use interface: Many users have found the web app interface of Vimeo difficult to use, with several reviewers describing it as clunky and not as user-friendly as other platforms like YouTube. They struggle with navigating through the various features and find it challenging to perform simple tasks such as uploading videos or customizing settings. These usability issues have been mentioned by a significant number of users in their reviews.
Frequent changes to interface: Some users express dissatisfaction with the frequent changes made to the interface over the years, finding it confusing and difficult to adapt to. They mention that these constant updates disrupt their familiarity with the platform and require them to relearn how certain functions work. This lack of consistency in the interface has been a common complaint among reviewers.
Issues with livestreaming and video performance: Users frequently experience issues with livestreaming on Vimeo, including frequent outages, slow loading and playing of videos, occasional lag, and glitches. These technical problems hinder their ability to effectively stream live events or share high-quality videos. Several users have expressed frustration at encountering these performance issues repeatedly while using Vimeo for their multimedia needs.
Users recommend Vimeo for its high picture quality and lack of ads, making it a suitable platform for general video uploads. They also suggest using Vimeo for professional videos and for centralizing video uploads, making it a good option for companies with a budget. Users recommend Vimeo for hosting customer-facing and internal training videos, as it offers good features and is easy to use. Additionally, Vimeo Pro is considered a reasonable option with a user-friendly platform and faster video loading compared to YouTube. Users believe that Vimeo is the best video hosting platform available and suggest considering it for its simplicity. They also note that having at least 1TB of free space is recommended for extensive use. Users appreciate that Vimeo helps keep users focused and find it suitable for big projects. Furthermore, users recommend Vimeo Pro for businesses due to its password-protected videos, downloadability, and high-quality private links. They note that Vimeo Pro is worth the cost, especially compared to YouTube. Overall, users commonly use Vimeo to embed videos and appreciate its high profile in the industry.
Attribute Ratings
Reviews
(1-15 of 15)- It allows me to have private links.
- It allows ad-free watching.
- It is a clean-looking more professional platform.
- It would be nice to have an editing tool where you can edit the video right within Vimeo and not have to go to another platform to do that.
- It would be nice to have a feature that separates audio from video, as Zoom does.
- It would be nice to use it for going LIVE on Facebook or other social media.
Vimeo is worth it.
- Allows for ad free viewing
- Easy to upload
- Easy to link to
- Sometimes when trying to upload from a mobile phone it can be clunky and hard to accomplish.
- Uploads can also be slow on desktop
To Vimeo, your privacy preferences actually matter
- Vimeo executes privacy preferences on uploaded content to the letter, without any lapses.
- Vimeo makes it possible to collaborate and source feedback on videos in development without the need to share actual draft files directly with anyone. With Vimeo, I can be sure of reduced risk of leakages.
- Vimeo does not frustrate viewers with a ton of commercials and ads that might end up become major forces of distraction.
- Pricing models are a bit complicated to understand and not very transparent.
- Customer service response times could use a lot of improvement.
- For marketing campaigns, Vimeo can be a little slow at generating traffic to shared content.
Vimeo has helped us find so much new work!
- Vimeo allows users to easily search through their body of work in just seconds.
- Vimeo allows us to tag each film independently based on its content.
- Vimeo allows us to sort like films into showcases (like folders).
- Vimeo allows people online to find our films easily.
- I wish viewers who were looking at our Vimeo channel had the option to search through our work with a search bar so they could type in a word or phrase and our films that related would appear for them. We have that option on our side, but I wish our potential clients had that option within our specific channel.
- I wish the selected cover image would move over to YouTube when published from Vimeo.
Why I love Vimeo!
- Vimeo allows us to easily sort our films in to showcases (like folders) for easy filing.
- Vimeo allows us to add tags that help our videos become more searchable on search engines.
- Vimeo allows us to share films easily with clients around the world with a simple URL share.
- Vimeo allows us to set privacy settings for each film so that privacy is always an option for our clients.
- I wish Vimeo's showcases had their own privacy features. If I create a showcase where the videos within that showcase are private, viewers can still see the title of the video and that it exists in that showcase, they just can't watch the actual video. That seems like a big flaw to me... a private video should be totally private and not able to be seen at all by anyone other than the account holder.
- I think the way you publish videos to YouTube could be better! I wish the cover image from Vimeo transferred to YouTube when published.
Vimeo for online courses!
- Vimeo is easy to embed into other sites.
- Quick uploads compared to Dropbox
Great full service video hosting and sharing product for (most of) your company's needs.
- Great video player.
- Robust and flexible options for embedding videos to your website.
- Professional analytics.
- Great customer service (pro-level membership).
- Seamless uploading and managing of all our companies video assets.
- It's not as socially robust as YouTube.
- We sometimes bump into limitations with embedding videos (only in certain use cases).
Vimeo Pro: A Must Have
- The support for our videos is fantastic – there's no loss in resolution/compression...all of our videos are crystal-clear.
- We can customize the privacy links of our videos so that we can upload an incomplete project just to show a client current progress (way easier than FTP transfer in most cases).
- Vimeo Pro lets you see stats on your videos. Which ones have the most clicks/watches, etc. It's been great for our target marketing.
- Vimeo Pro lacks the capacity to have a playlist of videos in a coordinated sequence that kind of revolves around a certain topic – you have to do some clicking around sometimes.
- Processing times for videos can be a bit...time-consuming. Especially when you have clients that demand everything "yesterday."
- If you're trying to market your video on Vimeo, it's a bit tough considering Google or Bing doesn't always show Vimeo results in contrast to YouTube videos.
- Vimeo allows us to have our data off-site and backed up.
- Vimeo provides easy sharing and embed customization.
- Vimeo has granular permissions which are nice to establish the desired privacy levels.
- I wish they offered a ZERO OVERLAY player embed. One we could auto-play that had zero play bar, controls, etc. They come close, but not fully transparent.
- Copyright enforcement is severe. We've had our account for over a decade and had 2 items flagged in the first few months that a user on a team had re-posted to our account from someone else. This was an instant 2 violations. Our third came nearly a decade later when a different user uploaded a copyrighted piece. Vimeo suspended our account and we were given a small time frame to download 10 years worth of data (an impossible feat) and all our embeds were broken on websites. They had no phone number to contact and no appeals process outside of an email address they say takes 24-36 hours (we never heard back on it). We had to track down an unlisted number to find out more info and appeal to the copyright owner to pull their DMCA complaint and then our account was restored. This process is not logical. There should be a longer grace period, a support number with a real person, and some sort of logic applied to how to handle this properly. Why would a 10 year customer with thousands of videos be treated the same as a new account with 3 violations? Especially when we could re-open a new account and keep going... so odd.
Vimeo Pro works!
- Private Video Hosting
- Lots of options - privacy, video customization, API calls
- Streams videos without much hiccups
- Affordable
- Easy to host videos quickly
- Video templates - so you can have a set of options saved and reuse it over and over again
- Tends to give video errors of 'this video is private' when it's not. It then fixes itself a few minutes later.
- Their reporting tool is inaccurate and unclear of what anything means.
- It still has a history of wanting to look like Youtube, with a video feed and a social media side, that just has no value for me.
If the video is vital - like a sales video, where a error can cause a customer to never return - I recommend Wistia instead (even though it's more expensive.). Vimeo Pro is much more cost effective overall.
Vimeo is perfect for Video Freelancers
- The fact that I can choose the privacy settings on which video to share is one of my favorites of Vimeo Pro. It's not just an option of a private link. I can have videos set with passwords or have them completely private so only people within my company can view.
- The amount of storage is another wonderful option on Vimeo Pro. I can have videos ranging from YEARS ago and not have to worry about having to delete anything.
- Another great feature is having my own profile. It's nice for my freelancing because I can send someone to my Vimeo page to view more videos and examples of my work if they want to see more than what is on my website.
- Because I am constantly sending videos out for comments from clients, it would be nice to have a feature where Vimeo Pro can allow other people to add edits on certain timecodes so that I don't have to have a separate email to go over all of their comments. I would like it to be right there, on the video. I have to use different software if I'm wanting this to be done.
It is less appropriate to use the software for common edits from clients. Like I said previously, it's easier to use different software to allow the clients to add their input directly on to the timecode of the video. If you use Vimeo for client reviews, it essentially adds an extra step in the process-- having to take their written edits and find the timecodes yourself on the video.
Great video player
- Nice mobile app, easy to use and available on both iTunes and the Android store
- Easy to upload and manage videos. Videos upload quickly, and I have never had errors or incomplete videos to playback.
- Good video quality. I have never experienced any playback issues, or lower quality compression issues when watching videos at a later time.
- Some of the sharing options are messy. Vimeo will say I can't share externally, but in settings there is a way to create a private link. Just a little clunky and can be confusing at times.
- Sometimes takes a little while for videos to properly encode. Even though it has said the video has uploaded, it has sometimes taken another 5-10 minutes before the video is viewable.
Vimeo Review
- Vimeo is an easy way to provide links for clients to access the videos we've produced for them. Links are as simple as any web link. You can make a video private and password protect it, unlist it, ensure only specific Vimeo users can see a video, etc.
- Videos can be presented as private review links, which would allow for private feedback and a customized interface for clients.
- Videos can be highly customized in terms of what UI will be displayed on a video (i.e. play button, share button, related videos, etc.) which means a producer will never have issues with clients being able to dig into the producer's video catalog, or can make the interface focused solely on the video itself without distraction.
- It's 2018 and streaming shouldn't be complicated. Unfortunately, despite accessing Vimeo from many locations (home computer, office, mobile, client's offices) Vimeo has continued to prove its total incompetence. I'm not sure if this is a hosting problem with Vimeo servers or if they just hate the few cities I've lived in. Video streaming can be easy with Vimeo, but I would never ever call it consistent. In most cases, when presented with a video link not related to work, I'll try to find the video elsewhere.
- Because I haven't used Vimeo's revision system for close to 8 months at the time of this writing, Vimeo might have made changes, so keep that in mind. Vimeo is completely outmatched by similar client feedback applications like Wipster and Frame.io. After using other services, I've completely sworn off Vimeo. I don't think it's viable any longer because giving clients the ability to leave frame-by-frame feedback is far superior to the old method of simply sending a link. Furthermore, I believe Vimeo either owns Wipster or deeply collaborates, but Wipster is fairly unreliable as well. It's as if everything Vimeo touches burns to the ground.
- Vimeo has also found a way to mess up playlists and video collections. YouTube makes it easy for adding videos to specific playlists, but Vimeo includes collections and albums, which to this day I'm still unsure why I would pick one over the other. Adding videos to these features is flustering rather than helpful. We'd learn the system but because of privacy settings for some videos, a few videos would show up, while others wouldn't. Even after testing this in the office, we'd still have a multitude of issues when clients would return confused emails.
If you are doing more than hosting a portfolio or a few neat videos you've created, like presenting videos for clients, you need to look elsewhere. Vimeo won't cut it any longer while there are far better options available.
- Easy to embed customized video player into website
- Includes a review page option that allows departments or clients to add notes or requested changes.
- Gives in-depth stats at the push of a button. You can see when the fall off rates of viewers occurs.
- Ability to stream different bit rates and adjust to viewer experience.
- Video review doesn't have the ability to track changes when the video file changes or is updated to a new version. This causes an issue if there are multiple versions of the same video.
- I think a downside to Vimeo, as a service, is that they do not have the widespread user base of YouTube. If you focus on embedding videos or videos on a webpage, Facebook, etc, then this won't be an issue. If you are trying to be discovered or get organic expansion of your brand, YouTube is the king.
One area that Vimeo Pro needs improvement is in its user base. It isn't as ubiquitous as Youtube and thus has challenges with a video being spread organically or through the volume of users, like Youtube can provide.
Vimeo Pro for the Video Pro
- The privacy features on Vimeo Pro are fantastic! There are multiple options to choose from: Password protection, Domain-level privacy, Private link sharing, & Private Unlisted which is helpful when working with internal and external personnel as well as different clients.
- The new review page is amazing! We used to pay extra for a 3rd party program that would allow us to leave notes on videos but with Vimeos new review page you can make notes right on the video. The notes are timecode specific and others have the option to "reply". I love that you can literally check off a comment when it is taken care of, so nice!
- The Pro stats have been extremely helpful to determine the value of time put into videos. We had some weekly videos being put out and with Vimeo Pro features we were able to see in detail if they were being utilized as hoped. This feature gave us the insight we needed to pull the plug on some productions that were taking more time than they were worth!
- So far, the only thing I had hoped for was the option to add notes to videos and thanks to the new Vimeo Review page that is possible!