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Vincere

Vincere

Overview

What is Vincere?

Vincere is a Recruitment Operating System for recruitment & staffing agencies worldwide. It includes a core suite of modules, and users can expand their tech capabilities with pre-integrated Access Group products from Website Design (powered by Volcanic) to Screening and…

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Recent Reviews

Awful

1 out of 10
March 12, 2024
Incentivized
I recently signed a contract with Vincere. I wish I had not. The system is OK and functions largely as per the demo. The level of …
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Director

8 out of 10
March 15, 2023
We have recently purchased and migrated to Vincere CRM and ATS for our business after 17 years with another provider. We are in week one …
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Best of Both Worlds

7 out of 10
February 23, 2023
We are a recruitment company who has a large temporary division, but also a permanent division, so we needed a system that supported both.<…
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Totally Recommend!!!

10 out of 10
February 23, 2023
Talentspring is a HR consulting company that offers different services. One is an active sourcing service. In the past we managed all of …
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Would definitely recommend.

10 out of 10
February 23, 2023
We use Vincere as a executive CRM tool to manage our database of clients and candidates effectively day to day. Vincere allows us to pull …
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Lie to get you to buy

1 out of 10
November 18, 2022
They will say what they need to get you to sign!

The product was completely misold to our company. We were told candidates could input …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Vincere?

Vincere is a Recruitment Operating System for recruitment & staffing agencies worldwide. It includes a core suite of modules, and users can expand their tech capabilities with pre-integrated Access Group products from Website Design (powered by Volcanic) to Screening and Pay & Bill (powered by…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://bit.ly/3y0rnAk

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is PCRecruiter?

PCRecruiter is a web-based recruiting platform. It supports candidate sourcing and placement via candidate tracking, job advertising, CRM, applicant tracking, and salesforce automation.

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Product Details

What is Vincere?

Vincere is a Recruitment Operating System for recruitment & staffing agencies worldwide. It includes a core suite of modules, and users can expand their tech capabilities with pre-integrated Access Group products from Website Design (powered by Volcanic) to Screening and Pay & Bill (powered by FastTrack360). The solution helps users unite front, middle and back office on a single recruitment tech platform.

Vincere Screenshots

Screenshot of Vincere Core ATS/CRMScreenshot of ATS PipelineScreenshot of CRM Pipeline (Contacts & Companies)Screenshot of Vincere CalendarScreenshot of Quick Job Board: launched in minutesScreenshot of ATS Jobs ViewScreenshot of LiveList - Client ViewScreenshot of TimeTemp Pay RulesScreenshot of Vincere Intelligence DashboardScreenshot of Vinneo: Candidate Interview & CV ReviewScreenshot of Vincere Mobile: CRM & Candidate ProfileScreenshot of TimeTemp Timesheet ManagementScreenshot of TimeTemp Shift SchedulerScreenshot of Vincere Comms Hub for Recruiters

Vincere Video

The Recruitment Operating System

Vincere Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, Chinese, Japanese, Spanish, German and Dutch

Frequently Asked Questions

Manatal, JobAdder, and Bullhorn ATS & CRM are common alternatives for Vincere.

Reviewers rate Usability highest, with a score of 6.5.

The most common users of Vincere are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(42)

Attribute Ratings

Reviews

(1-25 of 32)
Companies can't remove reviews or game the system. Here's why
March 12, 2024

Awful

Score 1 out of 10
Vetted Review
Verified User
Incentivized
I recently signed a contract with Vincere. I wish I had not. The system is OK and functions largely as per the demo. The level of customer service and people interactions in general is atrocious. The sales techniques, particularly with regards to pricing is unacceptable. It took 3 weeks to speak to a manager, who was unapologetic and unhelpful. I would urge any prospective purchasers to strongly consider the alternatives.
Dishonest salespeople. 3 weeks to speak to an unhelpful and poorly trained manager
Score 10 out of 10
Vetted Review
Verified User
We use Vincere as our sole recruitment CRM.<br>Vincere is hands down the best recruitment CRM I have ever used, throughout a recruitment career that spans over a decade. <br>The platform is well designed and intuitive.<br>The customer support team are excellent and always on hand for any queries, no matter how small they may be.<br>Our team, and our clients love using Vincere and I highly recommend it as a go to platform for all recruiters!
  • Bulk parsing of CVs with ease
  • Excellent coding and searching ability
  • Excellent integrations with other parts of our tech stack
  • none - it's excellent
Vincere is great for multiple use cases, for us, it's excellent for BD workflows, candidate management, and client presentations
Tasman Broekman-Dattner    ⭐️ | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I use Vincere as our primary ATS across our recruitment team. We're a specialist Diversity Recruitment Agency. Vincere helps to manage candidates, employee activity and client relationships.

Our primary usage point with candidate and role management. Vincere makes it incredibly easy to add and search for candidates, and to see at a glance your candidate pool and progress for any particular role.
  • Ease of adding candidates
  • Candidate profile pics and star ratings
  • Individual job progress stats (ribbon)
  • Sending emails and setting up tasks
  • The UI on occasions is unclear (i.e. at a glance Contact information, before the window is expanded)
Suitable for all agency recruitment activities.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a Service Company and we are using Vincere for our Recruitment workflows and back office administration for our Contractors.
  • Connected system
  • Direct Support Access
  • Intelligence in a setup of straightforward Dashboard
  • Placement Categorisation for Active/Inactive
  • Sync the same user email between Vincere & TimeTemp
  • Options to send Payslips via TimeTemp
It is well-though Recruitment Platform
Score 10 out of 10
Vetted Review
Verified User
Use Vincere as our CRM, easy to use and navigate for all client or candidate info.<br>
  • Invoicing
  • Storing Client data
  • Storing Candidate data
  • Could be easier to adjust previously inputted data
It's a great tool for all your needs in one simple space. For recruitment companies its especially useful to be able to have all client and candidate info available.
Score 10 out of 10
Vetted Review
Verified User
We are a recruitment business specialising in the property sector, mainly real estate, the construction industry and legal conveyancing. All our consultants, resourcers and support staff use Vincere on a daily basis, matching candidates to our clients' vacancies.
  • Clear presentation of client and candidate details
  • Intuitive yet simple candidate registration to placement process
  • Superb support from certain team members
  • Prior to migration it would have been useful for access to a 'dummy' Vincere site for greater understanding of the functions available.
  • Vincere Intelligence has some annoying features i.e. US dates and it takes some time to update/refresh
  • Though the training is excellent to have someone actually in our offices in person should be included as part of implementation/training
The support staff have been, and still are, excellent. [... and ...] with the implementation and migration, and despite being halfway across the world, have been first class. [...] is looking after our training needs, and we are grateful to have the best that Vincere can offer.
Score 10 out of 10
Vetted Review
Verified User
The Vincere applicant tracking system is the primary recruitment tool for our company. We use Vincere with multiple integrations allowing for smooth and efficient collection and distribution of candidate information when forwarding resumes to client companies. Search functionality is excellent allowing candidates and client records to found with ease. Being an Access Group owned company which also own multiple other platforms associated with recruitment we aligned with Vincere for the direction they were heading with candidate engagement. While we already integrate with AI platforms, web platforms, reference checking, video interviewing software and have job loading integrations it is the future developments underway at Vincere that make the product even more enticing.
  • Candidate search functions are brilliant
  • Has multiple integrations
  • Is constantly coming up with innovative solutions
  • Being independent of major New Zealand job boards means increased security of information. It is more difficult for the duopoly job boards here to assess where our candidate applications originates from. This is relevant given the involvement one prominent job board has with a competing ATS system.
  • While Vincere has spell check correcting keyboard, spelling and grammatical errors is more difficult than it should be. This is somewhat mitigated by ongoing development in other areas.
  • Vincere invoicing systems could be improved. This is not a huge problem if you don't have multiple accounts with parent company access group but we do and this can be confusing at times. Not a deal breaker by any standards so more a general comment than a complaint.
Extremely well suited to recruitment operations wishing to scale technology and mange data effectively. Would also work well in larger organisations with internal hiring teams. The product is a heavy weight in terms of functionality, particularly so with multiple integrations so it may not suit technophobes with learning challenges. A top end product with a very bright future if the pace of development continues to roll out solutions that pair with other Access Group solutions such as Volcanic.
March 15, 2023

Director

Score 8 out of 10
Vetted Review
Verified User
We have recently purchased and migrated to Vincere CRM and ATS for our business after 17 years with another provider. We are in week one of go live, so early days for the business.
  • Applicant Tracking
  • Applicant Advanced Search
  • Integration of emails
  • As we are early adopters it's too soon to comment. The only teething problems we have at the moment is calendar integration.
Vincere is a great tool for Recruiters who seek an intuitive, intelligent and user friendly CRM database.
Score 1 out of 10
Vetted Review
Verified User
We use it as a recruitment crm and it works well.
  • Syncs with website
  • Matches candidates
  • Easy to use
  • Customer service - after consulting with Anna T. at EGM - we’ve concluded the service has gone down hill since they were bought out
  • We have been overcharged for products - then told we would be refunded if left a 5* review
It’s great if you got on board 5 years ago - not so great now.
Score 10 out of 10
Vetted Review
Verified User
We are an interim management provider and consultancy. We have a growing network of consultants on our books working ad hoc, planted, and long term assignments. A spreadsheet or simple crm wouldn't cut it. Vincere ensures we are compliant (important in the care sector, where we wholly operate), keeps us efficient, and helps us manage our business with ease of use.
  • User friendly
  • ATS & CRM in one system
  • Integration with other apps/software
  • Google map is very useful
  • Onboarding / training could be better. I found it hard to follow
It's perfect for my business. Wouldn't change a thing.
February 23, 2023

Best of Both Worlds

Score 7 out of 10
Vetted Review
Verified User
We are a recruitment company who has a large temporary division, but also a permanent division, so we needed a system that supported both.<br>Our previous system was extremely basic and met very few of the needs for the company. <br>We needed a system that included:<br>Compliance<br>Shift sceduling<br>Mail shots<br>Communication and reminders. <br>Vincere offers all of these. <br>It is difficult to find a system that offers the best of both worlds in the recruitment sector, it was a no brainer when Vincere demo'd their system that it was what we were looking for to take the business to the next level. <br>
  • Training
  • Demo
  • Support
  • Queries
  • The shift sceduler to have an option where you assign jobs to candidates, not candidates to jobs, would be more useful for shift coordinators like myself to manage the candidates and their roles. Especially when they are ad hoc like ours.
  • Having a copy and paste option on shifts, where if you already create one, right click, copy, and paste onto a different candidate (If it was laid out the above way) makes more user friendly and is quick and efficient for people with busy ad hoc desks who dont have the time to create a new job every time, could be done without thinking about it rather than it being an admin task to upload shifts.
Temporary ad hoc recruitment - could have a better developed shift sceduler, where you upload the jobs to the candidates, not the other way around. we can then see who is where at all times rather than having to click in every shift to see who is booked.
February 23, 2023

Totally Recommend!!!

Chantal Guderian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Talentspring is a HR consulting company that offers different services. One is an active sourcing service. In the past we managed all of our candidate and client pipeles with excel which was way to complicated and not very automated. With the growth of our company we decided to go with Vincere to have a better experience for our recruiters as well as our customers.
  • Management of Candidates
  • Management of clients (everything we sent out can be shared with all users)
  • Excellent Pipeline management with the LiveList
  • Ability to chance the titles (e.g. from "Mr." to "Herr" in German)
  • Definitely better onboarding, the structure of the videos and the given information was not very good.
Definitely great for the handling of candidate pipeline. Also since all the communication with client and candidate goes through the system it gives a great overview for all users so everybody is informed at all times.
Score 10 out of 10
Vetted Review
Verified User
We use Vincere as a executive CRM tool to manage our database of clients and candidates effectively day to day. Vincere allows us to pull incredible amounts of live data, especially for finance reviews, in a short space of time. Its ease of use for adjusting day to day functionality - to keep up with our market is incredibly easy and allows us to react instantly to any adjustments we may need to make.
  • Making adjustments to functionality and sub categories to keep up with client job roles etc
  • set and review goals for each consultant
  • access financial data to assist with forecasting and pipeline reviews
  • More up to date with outlook connectivity - it doesnt show up to date inbox where items have been deleted outside of the system.
The training videos are a great tool for someone new to the system, and lines up really well with the ease of use that the system demonstrates overall - my team all watched these over the course of a week and became fairly proficient in using the system before we had it rolled out.
Previously systems i have used haven't allowed for the extraction of financials in enough detail from the system. Vincere allows us to break our data down by contingent and retained, then by stage in order to truly see our pipeline in detail.
February 20, 2023

Vincere is a gamechanger!

Marie Piercy 🦋 | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We transferred to Vincere 5 years ago because of its ease and functionality, it has made our entire process more effective and efficient. It allows us to streamline our process and maximise our workload. To have all of our data segmented in a way that benefits us is has been a game changer for the business.
  • Segment client data
  • Segment candidate data
  • Manage entire job pipeline
  • CV formatting
  • Terms of business
Vincere enables us to keep all client, candidate and job data in one place making it easy to manage the process and review performance. The client services team are exceptional in answering queries and finding solutions to problems quickly.
November 18, 2022

Lie to get you to buy

Score 1 out of 10
Vetted Review
Verified User
They will say what they need to get you to sign!

The product was completely misold to our company. We were told candidates could input their availability and that our users could then search jobs against when our candidates are available- pretty basic stuff. However, on our system it would not work. Vincere were given 6 months to get the issue fixed but admitted they were unable to. While they tried to fix it, we were left without a system to record when our candidates were available and spent a lot of time (and money) trying to keep manual records of this. Having stated they could not get this part of our system (the most important feature) working, we requested a refund and to exit our contract. Vincere became rude in manner, just quoted contract at us and refused to refund any money! We will never go back to them and would recommend others avoid...their marketing is good but don't be fooled the basics don't work!

Vincere really need to work on their customer service and only advertise functionality that they can actually deliver.
If you don't need to know when your candidates can work/attend interviews etc then this could work for you but if you have an issue, you are likely to be very disappointed by the support/lack of support you receive! Very disappointing that such a large company thinks it can treat others in such a poor way.
June 16, 2022

All in one CRM/ATS

Aya Nasr | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The best thing about Vincere is living in one single echo system. You don't have to switch between multiple applications to complete your daily tasks. The seamless integration between Vincere products is the best part of it. It is a very organized system. Analytics is great - can see what is important and what needs to be focused on.
  • Analytics
  • Tracking
  • Sourcing
  • nothing so far
Vincere is a simple and easy-to-use CRM. It has a simple ATS and is easy to follow for the consultants. A good system to track contacts. I really like the analytics. It helped me create a pipeline-focused workflow.
Score 8 out of 10
Vetted Review
Verified User
We use Vincere as our CRM for recruitment. We have been using it for the last 2 years and rely on it for storing our candidate information via Linkedin and parsing profiles from our database. In addition, we control our processes for recruitment via Vincere and manage the overall productivity of the business by measuring the performance of the team in accordance with the KPI set.
  • Adaptability
  • Userfriendly
  • Customer Support - Sam Albon has been great
  • Outlook Sync
  • It does lag a bit when loading a new page
  • A separate way of measuring candidate calls and not just the addition of candidates
Best suited Recruitment process management LinkedIn extension Team productivity - managing the performance overall Customer support with apt training provided when needed.
April 19, 2022

Best CRM Tool

Score 9 out of 10
Vetted Review
Verified User
Its been a very helpful tool to the recruiters. It makes data tracking very convenient and with its intelligence features, it makes keeping track of our and teams' performances much easier.
  • Data Tracking
  • Intelligence
  • Loading time is high
  • While using the Intelligence feature despite clicking in our team we again have to tick every consultant again. It is time-consuming
For data tracking and management, it is well suited. There is a scope for improvement in intelligence features.
April 18, 2022

Review

Score 8 out of 10
Vetted Review
Verified User
As a user for analyzing data and creating the pipeline. Data Analytics helps were to create a pipeline and where would we need improvement Auditing Data, social media posting along with monitoring the daily activity Job Health check enables us to see where we can deliver profiles Product is specifically used for client delivery
  • Data Analytics
  • Candidate & Client Management
  • Revenue forecast
  • Some authorities to user as admin rights to analyse data
  • Layout improvement
  • Social Media connectivity
Quick Analysis - Helps to analyze the data and pipelining for the Revenue pipeline - understanding where to build pipeline and where to deliver the profiles Team Management - understanding daily KPIs of the team Connectivity with company corporate website simple usage - avoiding duplicity of candidate and clients and recording conversations
Score 10 out of 10
Vetted Review
Verified User
We use Vincere for recruitment and it's been promising thus far. Vincere helps us to address the complexity of recruitment management and processes; in facilitating conversion - the ease of usage combined with friendly interfaces makes the tool super powerful.
  • Training
  • Client and talent management
  • Tracking of the processes from start to finish
  • ATS interface
  • Upgrade features could be better communicated with old vs new
  • Coloring the features
  • EBOT could be better served for simple Q&A
Vincere is well-suited for recruitment, tracking of KPIs, and client management. The least will be interfacing with financial ERP.
Score 10 out of 10
Vetted Review
Verified User
It's being used across the entire organisation and it helps us be much more efficient and manage our data a lot better.
  • Simplicity
  • Always adding new and innovative features
  • Some of the best integrations on the market
  • Nothing really, no complaints
If you're looking for an all in one solution, one in which syncs with all of the other tools & tech your business uses then Vincere is for you. It's much more than just a recruitment ATS.
Bobby Kankam | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Vincere is used by everyone in the business across the board. Excellent for business development as well as data segmentation for candidate purposes. The search function is beastly. Truly EPIC. The support and the training is also superb. Vincere has a great team that are always happy to help.
  • The search function is GREAT.
  • The Talent Pool function is AMAZING
  • The Intelligence and access to data is second to none.
  • Spell check on notes
The integrations with other platforms etc is outstanding. You can you really make the system work for you!
Daniel Linden | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Vincere controls our whole recruitment experience, everything we do with a candidate or employer is noted in it.
  • Candidate workflow
  • document management
  • Client and Job management
  • Candidate matching to jobs
  • Linkedin integration and sourcing
  • I'd like a bit more automation built in to enforce recruitment best practice
  • A video interview product inbuilt - one is coming I believe!
  • Reference check forms inbuilt
Great for both perm and temp-based recruiters if you want to have a good workflow, stats and very easy to use. Integration options are excellent and you can use their API to build your own solutions to integrate with it too.
Rebecca Farrell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
After working in recruitment in recruitment for roughly 6 years now, I can safely say this is one of the easiest and most user-friendly systems that I have worked with during my career.

The training sessions provided were great too and are recorded and available to view for a month afterward just in case you do forget anything when starting out.

Would absolutely recommend it as a system for any business!
  • Easy to use
  • Adding a job
  • Adding a candidate
  • Setting tasks
  • None
.
Lee Jatho MRCSA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Vincere as a full ATS system for our recruitment company; I don't use it for invoicing, as it doesn't integrate with my MYOB accounting system where I do my invoices. I went with Vincere because it was one system that pretty much covered all aspects I was looking for without having to always pay other companies for add-ons. I was also looking for a system that automated CVs into your own company format in order to save on time and Vincere had this.
  • Alex (on the help desk) is amazing when it comes to helping me when I don't know how to process things on the system; she knows exactly what I need to understand what she is trying to explain and even does a quick video for me which helps a lot and saves me time.
  • CV integration is great and saves me a lot on having to write a candidate's CV from scratch or copying and pasting.
  • The live list to clients and how it allows the client to interact with you and inside their own organization. It also looks more professional, the way it is sent to the client, than just a generic email.
  • I love the reporting system and how it keeps you on your toes, as you can see where you are as in stats and how much you need to bring in still. For managers and owners, the reporting functions are great. As long as your staff are capturing all the info into the system your reports will pretty much be 100% accurate. The best thing is you can pull a report to let you know exactly which data isn't being put into they system by which staff and you can then follow up with them.
  • I would like to see the the recruitment process automated (e.g., when you move a candidate through the process that their status updates automatically and you don't need to do it manually yourself). When a candidate is going for an interview, the status at the top of their profile should automatically update. Then when they go for their first Interview, the status should automatically update and so on. Now you need to manually go and update all this, which is time consuming and can sometimes be forgotten.
  • The copy and paste function should be updated so that it can be used on all screens no mater where in the system you are, as not everyone knows how to do CRV files, etc. Copy/paste saves time for someone like me.
I would give them a 10/10 but no system or person is ever 100%. I chose to go with Vincere as it offered everything I was looking for as a business owner and have happily worked on the system for 13 months now and the team have been really great to me--especially Alex. She always assisted me with a smile on her face and was always happy to help. She learned that is was easier to just do a quick video to show me what I needed to do and this was great for me and saved on time going back and forth on emails getting frustrated.

Sometimes the delay in waiting for tech support can be frustrating, but you get used to it and issues were always resolved. I have enjoyed my dealings with whomever I have needed to help me, and like I have said, never had any issues, its a great system and enjoy working on it.
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