Vincere

Bulk parsing of CVs with ease

Excellent coding and searching ability

Excellent integrations with other parts of our tech stack

none - it's excellent

Ease of adding candidates

Candidate profile pics and star ratings

Individual job progress stats (ribbon)

Sending emails and setting up tasks

The UI on occasions is unclear (i.e. at a glance Contact information, before the window is expanded)

Connected system

Direct Support Access

Intelligence in a setup of straightforward Dashboard

Placement Categorisation for Active/Inactive

Sync the same user email between Vincere & TimeTemp

Options to send Payslips via TimeTemp

Invoicing

Storing Client data

Storing Candidate data

Could be easier to adjust previously inputted data

Clear presentation of client and candidate details

Intuitive yet simple candidate registration to placement process

Superb support from certain team members

Prior to migration it would have been useful for access to a 'dummy' Vincere site for greater understanding of the functions available.

Vincere Intelligence has some annoying features i.e. US dates and it takes some time to update/refresh

Though the training is excellent to have someone actually in our offices in person should be included as part of implementation/training

Candidate search functions are brilliant

Has multiple integrations

Is constantly coming up with innovative solutions

Being independent of major New Zealand job boards means increased security of information. It is more difficult for the duopoly job boards here to assess where our candidate applications originates from. This is relevant given the involvement one prominent job board has with a competing ATS system.

While Vincere has spell check correcting keyboard, spelling and grammatical errors is more difficult than it should be. This is somewhat mitigated by ongoing development in other areas.

Vincere invoicing systems could be improved. This is not a huge problem if you don't have multiple accounts with parent company access group but we do and this can be confusing at times. Not a deal breaker by any standards so more a general comment than a complaint.

Applicant Tracking

Applicant Advanced Search

Integration of emails

As we are early adopters it's too soon to comment. The only teething problems we have at the moment is calendar integration.

Syncs with website

Matches candidates

Easy to use

Customer service - after consulting with Anna T. at EGM - we’ve concluded the service has gone down hill since they were bought out

We have been overcharged for products - then told we would be refunded if left a 5* review

User friendly

ATS & CRM in one system

Integration with other apps/software

Google map is very useful

Onboarding / training could be better. I found it hard to follow

Training

Demo

Support

Queries

The shift sceduler to have an option where you assign jobs to candidates, not candidates to jobs, would be more useful for shift coordinators like myself to manage the candidates and their roles. Especially when they are ad hoc like ours.

Having a copy and paste option on shifts, where if you already create one, right click, copy, and paste onto a different candidate (If it was laid out the above way) makes more user friendly and is quick and efficient for people with busy ad hoc desks who dont have the time to create a new job every time, could be done without thinking about it rather than it being an admin task to upload shifts.

Management of Candidates

Management of clients (everything we sent out can be shared with all users)

Excellent Pipeline management with the LiveList

Ability to chance the titles (e.g. from "Mr." to "Herr" in German)

Definitely better onboarding, the structure of the videos and the given information was not very good.

Making adjustments to functionality and sub categories to keep up with client job roles etc

set and review goals for each consultant

access financial data to assist with forecasting and pipeline reviews

More up to date with outlook connectivity - it doesnt show up to date inbox where items have been deleted outside of the system.

Segment client data

Segment candidate data

Manage entire job pipeline

CV formatting

Terms of business

Analytics

Tracking

Sourcing

nothing so far

Adaptability

Userfriendly

Customer Support - Sam Albon has been great

Outlook Sync

It does lag a bit when loading a new page

A separate way of measuring candidate calls and not just the addition of candidates

Data Tracking

Intelligence

Loading time is high

While using the Intelligence feature despite clicking in our team we again have to tick every consultant again. It is time-consuming

Data Analytics

Candidate & Client Management

Revenue forecast

Some authorities to user as admin rights to analyse data

Layout improvement

Social Media connectivity

Training

Client and talent management

Tracking of the processes from start to finish

ATS interface

Upgrade features could be better communicated with old vs new

Coloring the features

EBOT could be better served for simple Q&A

Simplicity

Always adding new and innovative features

Some of the best integrations on the market

Nothing really, no complaints

The search function is GREAT.

The Talent Pool function is AMAZING

The Intelligence and access to data is second to none.

Spell check on notes

Candidate workflow

document management

Client and Job management

Candidate matching to jobs

Linkedin integration and sourcing

I'd like a bit more automation built in to enforce recruitment best practice

A video interview product inbuilt - one is coming I believe!

Reference check forms inbuilt

Easy to use

Adding a job

Adding a candidate

Setting tasks

None

Alex (on the help desk) is amazing when it comes to helping me when I don't know how to process things on the system; she knows exactly what I need to understand what she is trying to explain and even does a quick video for me which helps a lot and saves me time.

CV integration is great and saves me a lot on having to write a candidate's CV from scratch or copying and pasting.

The live list to clients and how it allows the client to interact with you and inside their own organization. It also looks more professional, the way it is sent to the client, than just a generic email.

I love the reporting system and how it keeps you on your toes, as you can see where you are as in stats and how much you need to bring in still. For managers and owners, the reporting functions are great. As long as your staff are capturing all the info into the system your reports will pretty much be 100% accurate. The best thing is you can pull a report to let you know exactly which data isn't being put into they system by which staff and you can then follow up with them.

I would like to see the the recruitment process automated (e.g., when you move a candidate through the process that their status updates automatically and you don't need to do it manually yourself). When a candidate is going for an interview, the status at the top of their profile should automatically update. Then when they go for their first Interview, the status should automatically update and so on. Now you need to manually go and update all this, which is time consuming and can sometimes be forgotten.

The copy and paste function should be updated so that it can be used on all screens no mater where in the system you are, as not everyone knows how to do CRV files, etc. Copy/paste saves time for someone like me.