Overview
What is Viralheat (Discontinued)?
Viralheat was acquired by Cision in 2015 and rebranded Cision Social Edition. It was later discontinued.
Quality Product with Possible Improvements in Store
Best value tool in the space and the best tool for measuring the effectiveness of your Content Marketing.
- Aligning our …
Viralheat: A Game Changing Tool For Social Media Management.
Highly Recommended for Large Scale Monitoring and Analytics on Social Media
Great SMM tool for lead generation.
My thoughts on Viralheat
Great tool for industy monitoring.
Easy to learn. Hard to beat.
Listen to your prospective customers using Viralheat!!
Great All-In-One Social Media Management Tool!
Robust social media management system with great usability and notably strong social media listening capabilities
Viralheat is the most efficient scheduling platform for you!!
Viralheat helps capture Dragons.
Pricing
What is Viralheat (Discontinued)?
Viralheat was acquired by Cision in 2015 and rebranded Cision Social Edition. It was later discontinued.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Viralheat (Discontinued)?
Viralheat (Discontinued) Competitors
- Hootsuite
- OutboundEngine
- Salesforce Marketing Cloud Social Studio (retiring)
- Visible Intelligence, discontinued
- Khoros Marketing (Formerly Spredfast + Lithium)
- Sprinklr Modern Engagement (formerly Social + Messaging Suite)
- Hootsuite Insights (formerly uberVu)
Viralheat (Discontinued) Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(20)Attribute Ratings
- 8.3Likelihood to Renew13 ratings
- 9.1Usability1 rating
- 8.8Support Rating2 ratings
- 8.2Implementation Rating1 rating
- 7.8Listening & Monitoring3 ratings
- 7.4Publishing & Engagement3 ratings
- 8.2Social Data Collection1 rating
- 8.2Social Analytics & Insight1 rating
- 9.1Social Publishing1 rating
- 9.1Social Engagement1 rating
Reviews
(1-2 of 2)Using Viralheat Across the Enterprise - Highly Recommended
- Lead Identification - We use this feature heavily. In our industry people are always looking to feel more protected so we've found that these leads are often hotter than others.
- Monitoring - They topic profiles allow us to monitor for specific keywords that matter to us and our business.
- Cross-functional - Many people on different teams can seamlessly use this tool to communicate with one another. This saves us a lot of time and manual work.
- It would be great if we could customize reports since different departments use the tool.
- The team & seat functionality is great, but there was just a little snag in the setup (an extra step that could be eliminated)
- Added business - the lead identification has worked wonders with filling our funnel with qualified leads. The best part is the leads pretty much self-qualify themselves so our ROI has been impressive.
- Efficiency - it's great to have a tool that three different departments can use. Saves a lot of time and manual work.
- Cost Effective - we use one tool to manage our social. It definitely beats out the multiple tools we were considering in the past.
Marcom team - PR, social media, and marketing all use Viralheat to manage Vivint's social presence and push out content
Sales team - SDRs use Viralheat for lead generation and lead identification to increase the funnel
Customer success - Associates use Viralheat to communicate with current customers
- Vendor implemented
- Viralheat’s reporting feature delivers analytics in presentation-grade spreadsheets. I include these images in reports or presentations to different teams.
- Monitoring is definitely a strong point. I am not limited by a conversation or mention limitation, which is especially important when tracking high-volume products or brands. We are able to quickly identify trends and act accordingly.
- The user experience is a pleasant one. Viralheat offers many comprehensive features but the layout of the product is simple and intuitive. I’m able to access any feature without having to click around into multiple places.
- It would be great if I could customize the reports to include the data I want to see. Currently, reports are delivered with a standard analytics included.
- Viralheat has provided our teams with better insight into our initiatives. We are able to quickly identify the impact something has on our audience my measuring reactions.
- A lot of time is saved using Viralheat. I don’t have to spend hours sifting through data manually.
- Customer service and product quality has improved. We are able to identify any issues that come through social and immediately address them or put them in queue for fixing.
- uberVU via HootSuite,HootSuite Enterprise,Brandwatch,Sprinklr
- Setup of the account. Getting up and running was a breeze, I did not have to go to a training or attend a class
- Setting up specific streams of mentions for various of my topics of interest
- Reporting & Analytics - It is in-depth and really easy to export and do custom analysis
- Customized reports