Vista® is a human resource, benefits, payroll, recruiting, and self-service software. Functional elements include recruitment, staffing, position and training management, compliance, and performance and compensation. SatisfactionWe use it for payroll and human resources within a department of 3. We use it for all of our HR and Payroll needs. It allows all functions of HR to be stored within the system. Has a vast tracking system for all employee information.,User-friendly and easy to learn. Reporting options through Crystal Reporting. The best support team when something is not right, especially if they are aware that you are currently running payroll.,If you manually input a transaction into the payroll entry screen once payroll is run you can no longer see that transaction. It would be nice to be able to see a history of all transactions per employee. Future changes cannot be made on the HR side during the payroll processing time frame or the changes will occur during the current payroll. For example, if someone is getting a wage increase it cannot be future dated because payroll will pick it up even though it is future dated.,8,We are more organized and efficient in the HR/Payroll department now [that they are] using the system,,150,5,we use the employee tracking system along with our WS&H Coordinator to track all employee injuries.,tracking training and development tracking recruitment,look in to using the system more with the recruitment portion. Use it for tracking applicants and resumes.,10,Yes,Price Product Features Product Usability Product Reputation Vendor Reputation Third-party Reviews,I would have better examples of what we would like to use the system for so that they can show up in real time how that would work.,9,YesVista - 5 years in and countingVista HRMS is our HR and Payroll system of record. When I first started, it was only our HR and Payroll departments that are using it. Now it is being used across the organization by implementing Self-Service where employees can go to view their paystubs, managers can do the employee performance reviews. In addition, I have made it the source of employee information in our desktop/web applications that we've written in-house,Vista HRMS is extremely configurable, from being able to update the webpages to adding additional columns in tables. No system is perfect right out of the box, but Visa HRMS gives us the tools to make it perfect. Customer service is awesome. When I have a problem, they normally get back to me within a business day. If it's an emergency, they're there right away. Their reps do build a relationship with you Updates to the system from Vista HRMS are very easy. They have a tool called VistaFresh that you use. You click a button and watch it spin. It handles everything from database updates to webpage updates,I think their interfaces could use some, I can't say improvement, but let us say robustness. Their interface mechanism lets you import or export data from the system. It seems to handle just about every datasource except Excel files, which my people live and die by. We don't want to have to convert Excel files, it makes the auditors take a second look and plus it's an extra step for some already very busy people. More documentation. They have a very good technical resource, but I'd like to see a system user guide. There's many features, I just don't know what they do and having a user guide written for the end user would be very helpful. A lot of times, I receive this documentation after I have a problem and contact support. They could do better capturing payroll history employer paid amounts. We have a home-grown way of doing it, but with ACA, we have found some new challenges with the way we're doing it. It would be nice if payroll processing would capture these amounts Having to have a separate environment for Year End processing, it would be nice if we didn't have to have multiple production environments,9,Once you get the hang of customizing the product, enhancements can be done very quickly. You don't have to wait or spend a lot of money for enhancements that can be done easily Payroll is pretty straightforward Using the workflow functionality, a lot of manual steps can be automated,,1,10PDS VistaHRMSWe use PDS VistaHRMS for our core HR, Benefits, Payroll and Recruiting functions. Our main users are in the Human Resources area but all employees benefit from VistaHRMS due to the self-service functionality it provides as well as the ability to allow supervisors access to review applicants through recruiting..,VistaHRMS' open, customizable architecture which provides ultimate flexibility and opportunities for integration. We can use our technical development skills to create any new module we may need as well as extend the base system code to handle our unique requirements, special circumstances and processes. This also aids greatly in troubleshooting and identifying issues because you can get right down to the source code. VistaHRMS provides flexibility for security so that any employee in the company can have access to the HR information that is pertinent to him or her. PDS staff are spectacular to work with. They provide high-quality, timely support and are always willing to spend the time to get your questions answered. PDS is deeply and sincerely interested in customer feedback. This is the best way to improve the product: listen to your customers. They not only listen to the request, they actually implement many of the changes in base system. PDS is a strategic partner for our organization based on the level of service they have provided and their willingness to act on our feedback.,Typical of any system built for the unknown requirements of hundreds or thousands of customers with varying needs, PDS sometimes doesn't fit our processes precisely out of the box. However, this con is far outweighed by the ability to configure and customize the system. The most significant pet peeve of our users is the necessity for so many clicks to navigate between different areas or the system or to review applicants. These items are being addressed based on feedback from the user community in an upcoming release.,9,Automation of many processes leading to higher efficiency and the ability to focus on core business as opposed to data processing. This includes our biweekly payroll processing, automated reporting, alert notifications based on certain activities occurring, etc. Integration of separate software systems for HR, Benefits, Payroll and Recruiting into a single suite of modules that all share the same data. Self-service access for employees empowers them to find, review and update information independently which enables HR staff to focus on more valuable efforts.,Oracle PeopleSoft HCM,EmpCenter, Cornerstone OnDemand,,3,Open enrollment - Every employee interacts with PDS to perform their annual open enrollment Payroll and benefit processing - Biweekly payrolls, year-end processing (W2s, 1095Cs), total compensation statements, merit increases and reviews Employee self-service - employees can update basic information (addresses, phone numbers, contacts, etc) and view other information pertaining to their employment Recruiting - allowing hiring supervisors access to applicants electronically as opposed to printing and distributing paper copies of applicant materials,Integration with Active Directory to automatically maintain membership in AD groups and distribution lists based on organization attributes of employees. This removes the need for manual changes to membership when new employees are hired or employees terminate. Salary Administration Module (SAM) - completely custom module built using the PDS development standards that allows for collaboration with VPs and HR business partners during the review and merit increase processes. Great improvement from previous disconnected spreadsheet solution. Notifications using the Issue Detective. These help us identify issues or potential issues with our data and configuration to ensure a smooth running system.,Time Entry Onboarding and offboarding Dashboards,9,Yes,Price Product Features Product Usability Positive Sales Experience with the Vendor,As times have changed, we may have considered a cloud or SaaS solution. Other than that, there are few things that we would change.,Vendor implemented Implemented in-house,Yes,Data migration, particularly historical data, was the most difficult piece. Knowing what we know how, we would have attacked this differently. However, at the time we made the best decisions we could and we have been able to adjust, adapt and clean up as necessary.,8,9,Yes,There have been several times when an issue has arisen that is either a bug or a shortcoming in functionality. When reported, these have occasionally been handled by an almost immediate fix being developed and delivered to us for installation to hold us over until the change is introduced to base system in the next release. If it is possible for them to quickly solve our problem, they try to do that to get us back into business.,Automation of simple tasks via the Enterprise Server,Applicant review in Recruiting Updates via PTF, but this is due to our large set of customizations. The VistaFresh update tool is very simple to use if you have few or limited customizations.,Yes,9VIsta HRMS, is it right for your company?On the front face of the business our employees would say that Vista HRMS is our time and attendance system. Behind the scenes, Human Resources and Payroll use it for our system of record. All employees are stored in Vista HRMS and our benefits, leave accruals, time keeping and payroll are run through Vista HRMS. This is good for us because it keeps all of our information on one platform and I am not having to toggle between programs to run payroll or check employee records and history. .,Vista HRMS is extremely configurable. It's completely adaptable to your specific business needs. Security is very robust and you have the ability to easily create and adjust access amongst security groups I feel like the payroll process is pretty simple and the system will generate multiple reports for each step so you are able to verify information along the way. You can rerun steps and processes as many times necessary until all your data is accurate and ties out to your business standards. This is always a welcome feature before you hit that magical 'pay' button!,Time entry is very manual, you have to be very specific in your time entry by inserting the colon and also the AM/PM. Military time entry will work if you're settings are set to accept military time entry. A time punch button would be a great addition to this module, or a quick drop down option of base hour or half hour entries. Currently, the system allows employees to enter more leave accrual time then they have available. This error does generate on reports when payroll is run, however as a business rule we do follow up with each individual who has gone over and see if they would like those hours moved over to other available accruals or let them know that it will be unpaid if no other accrual balances exist. I believe you can configure a 'User Exit' to notify employees as soon as they enter the time in that those hours are not available, however it is not part of the base system. This would be a helpful addition and would save quite a bit of time on the follow up during payroll processing. I was not here during implementation of this product, so I am not sure of the training that our administrators received at the time. However I have not had much luck in finding best practices for the system or training manuals. My knowledge has come through trial and error and calling our hosted support team to help walk me through issues. More FAQ material or even module training materials would be great for newly hired employees who need to have access to Vista HRMS in more than a basic time entry capacity.,8,It has greatly increased our payroll processing time. We can do it all in house and prior to Vista HRMS our timekeeping was done on excel spreadsheets! No one is trying to manually calculate overtime for each employee anymore. Reporting data from Vista HRMS is easily done with Crystal Reports, this has helped us improve on multiple efficiencies including posting to our general ledger, tying out our 401K files and state employment surveys. If the data requested has anything to do with fields that are used in Vista HRMS, I can definitely create a report on it!,,7,9Happy with Vista HRMSVista HRMS is being used across the whole organization. This is our HR/Payroll/Benefit/Absence Management solution for our company.,Their staff are available to talk to about existing issues. Their open enrollment process was easy for employees to understand without a high amount of training. Our last software also had employees step through enrollment. The database table names are pretty self explanatory, previous systems I have used this is not always the case.,The inplementation/training is when you are expected to 'set up' your organization etc.It is very difficult to make these decisions that later turn out to be incorrect and difficult to change when you are just being introduced to the system. We had reviewed some very specific wants/needs with sales/demo staff, spent a lot of time filling out documentation that we believe were never passed on to the Implementation specialist so we had to start over at square one. Some of those items we found out in truth, the system could not do after all and we had to create work arounds. We were leaving our last system partially because there always were patches needing tested and for our size company it is expensive to test all the time. We believed PDS did not have this same cycle of patches, but we have found their have been quite a few. Often until you can test a whole PTF they will send out scripts to fix one thing. Our company does not install things straight into production, so we spend a lot of time having to test the whole system.,8,We really have not seen any ROI as we are just getting used to the project as a whole. We were hoping to use more of Workflow but as PTF's come out if they impact a workflow you ahve you have to also change the workflow. This has been hard to manage so we have not implemented as many workflows as we believed we would have.,,10Vista HRMSVista HRMS is used for payroll and as a central employee information database. It is used by our payroll department, human resources, health and safety, and training. In addition to payroll and basic HRIS, we use it to track training courses and occupational injuries. Our supervisors and managers all use it very minimally to record employee hours.,Vista HRMS tracks benefits accurately. It allows us to provide accurate payroll to all of our employees with minimal resources. As a US-based company, PDS supports Canadian clients very well. There are Canadian technical specialists and Canadian legislation is accommodated across all provincial jurisdictions.,Our company has struggled with upgrades in the past. We have worked with PDS to develop custom code but this has created issues in staying up to date. But to be fair, PDS has been willing to work with us to correct this. We use Vista to track training courses in a basic way. However, as a LMS its functionality is limited. It specializes in payroll/HRMS. In general, reporting could be more user-friendly. Basic functionality requires knowledge of Crystal Reports to prepare any kind of robust reporting. However, there have been imporvements in this regard in recent years.,8,We do not need to source out payroll to a 3rd party provider such as Ceridian. It is done efficiently and accurately in house. We don't need a dedicated LMS or H&S tracking tool. Vista's functionality suits our needs and data is consolidated in one place.,,8VistaHRMSWe are currently using it for are HRIS in our HR department. It is used for payroll as well. We have rolled out self-service to a few of our employees. It helps bring all functions of the HR/Payroll together in one system.,User Friendly application. All information for employees is a click away. Customer Service for Vista is very helpful. Reports are very useful and easy to pull.,Manual check process is very long and drawn out. Importing a large batch from an excel spreadsheet - without having to ask someone to write a function for that. It would be great if the system gave you some kind of an alert if something was wrong, without having to wait until the employee came to you. Payroll reports that could be more user-friendly.,4,It makes for better customer services when mistakes are made. You can fix it yourself instead of haivng to wait until the next payroll The reports have done wonders for our accounting team the negative impact would not know what errors in the setup process you have until it is too late,ADP Workforce Now,4
Windows, Linux, Mac
28 Ratings
Score 7.8 out of 101
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Vista Reviews

28 Ratings
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Score 7.8 out of 101

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Susan Shaw profile photo
Score 9 out of 10
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Likelihood to Renew

It's working well for us. Yes, we do have some challenges, but we're working through them. With all the time and money put in to this, why would we switch. Especially since we really haven't used this product to it's full potential, but that's many due to time challenges.
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February 09, 2017


Score 9 out of 10
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Likelihood to Renew

The key factor in continuing with VistaHRMS is the relationship and strategic partnership we have built with PDS. They strive to meet the needs of all of their customers by providing a flexible and configurable system. PDS strives to improve its product in the ways that are most important to their user base.
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Score 8 out of 10
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I feel so invested in Vista HRMS that I don't really want to try other options. I know we as an organization are not using this product to it's full potential and that is just due to us lacking the resources to be able to invest the time into breaking it apart and making it work to the best ability for us. The system works great as is, but there are a lot of implementations we can put into place to help us out even more. For example, we would love to start using Workflow to create more efficiencies. I personally have a very good relationship with our hosted vendor who supports Vista HRMS and can help me with any issues and concerns, this is a big part of the reason that I would renew with this product and continue to be an advocate for Vista HRMS.
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April 15, 2015

Happy with Vista HRMS

Score 8 out of 10
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Likelihood to Renew

We have too much invested to not renew, and all of the users and employees are getting use to the product now.
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January 17, 2015

Vista HRMS

Score 8 out of 10
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Our ERP does not work for Canadian Payroll so we need a different solution. We have been a Vista customer since '06 and have seen definite improvements in the product and service. We have invested enough time, resources and training into Vista that the cost and time required to change make it not feasible to change.
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February 03, 2014


Score 4 out of 10
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Overall to me, it has not been the best transition. The startup was rushed and not everything was set up properly. We continue to have issues, that make "us" as a department look bad. This is partly our fault and part the

implementation set up. The system is great as an HRIS, but when it comes to payroll/taxes not so much.
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Feature Scorecard Summary

Employee demographic data (17)
Employment history (18)
Job profiles and administration (14)
Workflow for transfers, promotions, pay raises, etc. (12)
Organizational charting (12)
Organization and location management (16)
Compliance data (COBRA, OSHA, etc.) (10)
Pay calculation (17)
Support for external payroll vendors (9)
Benefit plan administration (17)
Direct deposit files (18)
Salary revision and increment management (14)
Reimbursement management (5)
Approval workflow (7)
Balance details (13)
Annual carry-forward and encashment (12)
View and generate pay and benefit information (17)
Update personal information (15)
View company policy documentation (9)
Employee recognition (5)
View job history (4)
Tracking of all physical assets (7)
Report builder (14)
Pre-built reports (16)
Ability to combine HR data with external data (13)
New hire portal (1)
Corporate goal setting (2)
Individual goal setting (2)
Performance tracking (2)
Performance plans (2)
Performance improvement plans (1)
Review status tracking (2)
Review reminders (3)
Multiple review frequency (2)
Create succession plans/pools (1)
Candidate ranking (1)
Candidate search (1)
Candidate development (1)
Job Requisition Management (3)
Company Website Posting (3)
Duplicate Candidate Prevention (2)
Applicant Tracking (3)
Notifications and Alerts (2)

About Vista

Vista® is a feature-rich, completely integrated human resource, benefits, payroll, recruiting, and self-service software application that aims to enable organizations to minimize the time invested in administrative HCM and payroll activities by streamlining and automating those processes and facilitating strategic decision-making capabilities. Functional elements include workflow, tax management, recruitment, staffing, position and training management, OSHA, workers’ compensation compliance, and performance and compensation. In terms of benefits, according to the vendor, Vista offers important business value by furnishing vital information for strategic planning and decision-making, while self-service capabilities for employees and managers reduce the administrative burden on HR and payroll departments and increase productivity across the entire workforce.

Vista Features

Human Resource Management Features
Has featureEmployee demographic data
Has featureEmployment history
Has featureJob profiles and administration
Has featureWorkflow for transfers, promotions, pay raises, etc.
Has featureBenefits information
Has featureOrganizational charting
Has featureOrganization and location management
Has featureCompliance data (COBRA, OSHA, etc.)
Payroll Management Features
Has featurePay calculation
Has featureSupport for external payroll vendors
Has featureOff-cycle checks
Has featurePayroll history for each employee
Has featureBenefit plan administration
Has featureDirect deposit files
Has featurePayroll tracking and auditing
Has featureSalary revision and increment management
Does not have featureReimbursement management
Does not have featureStatutory form management
Leave and Attendance Management Features
Has featureApproval workflow
Has featureEmail notifications
Has featureBalance details
Does not have featureTravel absence management
Has featureAnnual carry-forward and encashment
Employee Self Service Features
Has featureEmployee login
Has featureView and generate pay and benefit information
Has featureUpdate personal information
Has featureRequest time off
Has featureView job history
Has featureView company policy documentation
Has featureView company news and information
Has featureEmployee recognition
Asset Management Features
Has featureTracking of all physical assets
Does not have featureAsset issue and transfer management
Has featureAsset return
Does not have featureWarranty and after-sales status maintenance contract tracking
HR Reporting Features
Has featureReport builder
Has featurePre-built reports
Has featureAbility to combine HR data with external data
Integration with other HR capabilities Features
Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Has featureAdditional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
Has featurePerformance plans
Has featurePerformance improvement plans
Has featureReview status tracking
Has featureReview reminders
Has featureMultiple review frequency
Succession Planning Features
Has featureCreate succession plans/pools
Has featureCandidate ranking
Has featureCandidate search
Has featureCandidate development
Onboarding Features
Has featureNew hire portal
Has featureManager tracking tools
Performance and Goals Features
Has featureCorporate goal setting
Has featureIndividual goal setting
Does not have featureLine-of sight-visibility
Has featurePerformance tracking
Recruiting / ATS Features
Has featureJob Requisition Management
Has featureCompany Website Posting
Does not have featurePublish to Social Media
Does not have featureJob Search Site Posting
Has featureDuplicate Candidate Prevention
Has featureApplicant Tracking
Has featureNotifications and Alerts
Additional Features
Has featureNatural Language Query Tool
Has featureConfigurable Analytics, Dashboards and KPIs
Has featureConfigurable Workflows
Has featureOn-Premise or Cloud deployment

Vista Integrations

Ceridian Tax Service, ADP Tax Service, EMPTrust, nettime solutions

Vista Competitors

ADP Vantage HCM, Kronos Workforce Central, Ultimate Software, Ultipro, Workday


Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No

License pricing is based on the number of full and part-time active employees within bands (e.g. 751-1,000). SaaS pricing is based on PEPM.

Vista Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Vista Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Vista Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:Apple iOS, Android, Windows Phone, Mobile Web
Supported Countries:U.S. & Canada
Supported Languages: English