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TruView

TruView
Formerly Visual TruView

Overview

What is TruView?

NETSCOUT TruView is a unified network monitoring and APM tool. TruView is deployed as hardware on-premises, and it can automate capacity planning and environment discovery and configuration.

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Recent Reviews
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Pricing

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What is TruView?

NETSCOUT TruView is a unified network monitoring and APM tool. TruView is deployed as hardware on-premises, and it can automate capacity planning and environment discovery and configuration.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is TruView?

NETSCOUT TruView is a unified network monitoring and application performance management tool. Deployed as hardware on-site, TruView provides visibility across physical and virtual environments, as well as network and application capacity planning and auto-discovery and configuration. It recognizes issues and isolates to a particular domain, such as the application, network, server, or client, and provides diagnostics for rapid resolution.

TruView Video

30 Minute Live Web Monitoring Demo on NETSCOUT TruView

TruView Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(17)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Claudio Hoffer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Visual TruView to monitor the applications, VoIP, and general performance of our network. It provides the needed visibility to address any possible problem before it spreads into other services and or locations across our complex corporate network. Since we started using TruView, the identification and solution of networking problems decreased by 70%. Being able to visualize the traffic and or availability of our physical and virtual resources made our job more effective than ever.
  • Ample visualization of the corporate network performance, making the identification and resolution of net problems easier
  • Works flawlessly with our virtual and cloud-based services, showing us who is consuming more resources.
  • Helps to identify threatening traffic patterns faster than our previous solution.
  • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
  • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
  • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
Network Performance Monitoring (10)
95%
9.5
Automated network device discovery
100%
10.0
Network monitoring
100%
10.0
Baseline threshold calculation
100%
10.0
Alerts
100%
10.0
Network capacity planning
100%
10.0
Packet capture analysis
100%
10.0
Network mapping
100%
10.0
Customizable reports
50%
5.0
Wireless infrastructure monitoring
100%
10.0
Hardware health monitoring
100%
10.0
  • Overall response time to a failure detection has greatly improved since we started using this tool.
  • We were able to centralize our NOC in one building. Before that, we had older and obsolete monitoring tools that required highly skilled network technicians to test and monitor our network health.
  • Preventive actions can be programmed in advance thanks to the product's early issue detection.
  • It took more time that we expected to have the system up and running as we desired. It takes a lot of teamwork and it is very time-consuming.
All of them have outstanding performance. They deliver excellent insights and I think we would be able to work with any of them. However, Netscout goes beyond expectations in regards to support. TruView is able to give you very detailed and specific information that would help in the early detection of performance problems and hardware failures. However, without the appropriated guidance through the setup steps, It could take a lot of time to get the desired results. Their help is invaluable. The support team was there to hold our hands through all this set up to assure that we reached the monitoring level we expected from the tool. That is sometimes more important than features.
Yes
The Netscout Visual TruView Mastercare delivers solutions beyond expectations. The membership allows you to get Software upgrades, unlimited access to the online Knowledge Base, and the most important is access to live 24 x 7 technical support. The Technical Assistance Center (TAC) was key to achieve the results we wanted in an appropriate time window.
No
Yes! Every time! From installation to consulting they were far beyond expectations. We had a solid idea about what we wanted to achieve and good knowledge about how to do it. However, the Netscout Technical Assistance Center engineers' recommendations for test pulse deployments improved our reports greatly.
As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
Victor Arana | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TruView is one of my main IT N-Tier apps that allows me to report network behavior, server stats and issues and also dig into the apps that are installed within those servers. One of the important thing is that TruView is giving me the governance to isolate issues whether the problem is application, server, client, or network related. Also, it gives me the advantage to monitor VoiP solutions in my hybrid environment and the chance to monitor the apps performance to detect issues without impacting the core production.
  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
  • As a management tool to App and Net performance monitoring the lack of knowledge from IT Admins or Net Admins can be overwhelming. Since to set all the features and customize the reports and get the most of the product the final administrator needs to fill out a decent Networking requirements.
  • TruView adapts well to large companies, but it can be a tough challenge for IT departments since it requires a lot of teamwork to achieve the potential the program has.
  • Helps out to identify issues within the LAN and WLAN design of companies but it doesn't solve the problem by it's own, it gives you the root cause of configuration and design issues.
As a application it stands for what it offers. One single box, one single price, and the rest is part of the experience of the IT Teams to get the most from a quite complete solution. Visual TruView has an amazing dashboard that can be customized to meet the needs of the business, and can get involved in the ITSM development insights to leverage SLA monitoring. It has a well sustainable discovery engine to get the specs of applications, servers and sites. If you're looking for a solution that can give you reporting advantages this is it, but you need to get yourself into this solution from day one to design a proper strategy for its deployment.

For less complex companies I strongly recommend to find a solution that can take you to parallel result with less investment.
Network Performance Monitoring (10)
92%
9.2
Automated network device discovery
90%
9.0
Network monitoring
100%
10.0
Baseline threshold calculation
80%
8.0
Alerts
90%
9.0
Network capacity planning
100%
10.0
Packet capture analysis
80%
8.0
Network mapping
90%
9.0
Customizable reports
100%
10.0
Wireless infrastructure monitoring
90%
9.0
Hardware health monitoring
100%
10.0
  • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
  • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
  • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
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