Starting at $59 per month per seat
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What is Vivantio?
Founded in 2003, Vivantio is a provider of customer service optimization software and solutions for B2B service teams. By combining enterprise-level software with the flexibility of a cloud-based solution, Vivantio provides a unified service management platform. The platform scales toā¦
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- Setup fee required
For the latest information on pricing, visithttps://www.vivantio.com/pricing/
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $59 per month per seat
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Vivantio?
Founded in 2003, Vivantio is a provider of customer service optimization software and solutions for B2B service teams. By combining enterprise-level software with the flexibility of a cloud-based solution, Vivantio provides a unified service management platform. The platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations and customer service.
The platform is specifically developed to meet and scale with the needs of growing B2B service teams. The service management platform contains features to help service teams in IT, Customer Services, Operations, HR, and Risk & Governance.
The platform is specifically developed to meet and scale with the needs of growing B2B service teams. The service management platform contains features to help service teams in IT, Customer Services, Operations, HR, and Risk & Governance.
Vivantio Screenshots
Vivantio Videos
Service Management with Vivantio
š DriveTime, a nationwide used car dealership and financing giant, faced challenges due to their outdated IT Incident Management system. With a staggering 125,000 incidents annually and an inefficient software slowing them down, change was inevitable.
š„ This case study desc...
Ā Show More Wake Forest faced unexpected expenses and the need for a more efficient solution. David Cowan, the Security Technology Administrator, led the implementation of Vivantio's service management platform. This case study video explores the journey of Wake Forest University, highlig...
Ā Show More Vivantio Integrations
Vivantio Competitors
- Zendesk Suite
- Freshdesk
- Halo Service Desk
- HaloITSM
- ServiceNow Customer Service Management
- ServiceNow Governance, Risk, and Compliance
- ServiceNow Enterprise Asset Management
- ServiceNow HR Service Delivery
- ServiceNow IT Asset Management
- ServiceNow IT Service Management
- SysAid
- Jira Service Management
- SolarWinds Service Desk (SSD)
- Zoho Desk
- TOPdesk
- Cherwell Service Management
- Spiceworks Help Desk
- ManageEngine ServiceDesk Plus
- Ivanti LANDESK Service Desk (discontinued)
- Hornbill Supportworks ITSM
- IFS Assyst
- Microsoft Dynamics 365
Vivantio Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Windows, Linux, Mac |
Mobile Application | No |
Supported Languages | English |
Vivantio Downloadables
Frequently Asked Questions
Founded in 2003, Vivantio is a provider of customer service optimization software and solutions for B2B service teams. By combining enterprise-level software with the flexibility of a cloud-based solution, Vivantio provides a unified service management platform. The platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations and customer service.
Vivantio starts at $59.
The most common users of Vivantio are from Enterprises (1,001+ employees).
Vivantio Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 23% |
Mid-Size Companies (51-500 employees) | 50% |
Enterprises (more than 500 employees) | 27% |