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Workspace ONE Unified Endpoint Management (UEM)

Workspace ONE Unified Endpoint Management (UEM)

Overview

What is Workspace ONE Unified Endpoint Management (UEM)?

VMware acquired Airwatch in 2014. Workspace ONE is a Unified Endpoint Management (UEM) solution and is available in Standard, Advanced, Enterprise, and Advanced for VDI editions.

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Learn from top reviewers

Easy management of corporate devices through Workspace ONE Unified Endpoint Management (UEM

Rating: 8 out of 10
December 21, 2022
IncentivizedVetted ReviewVerified User
Workspace ONE Unified Endpoint Management (UEM is a unified solution used by our IT teams to deploy and manage apps on our enterprise machines, including our Macbooks and Wind...
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Verified user
Engineer
Workspace ONE Unified Endpoint Management (UEM)1 year of experience

Average Application with Useful Feature Set

Rating: 6 out of 10
December 17, 2022
IncentivizedVetted ReviewVerified User
I use it multiple times a week to look at device information to assist with investigations and management. We use this to manage our corporate deployment of Iphones and manage...
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Verified user
Analyst
Workspace ONE Unified Endpoint Management (UEM)4 years of experience

Quick Workspace ONE Unified Endpoint Management recap

Rating: 6 out of 10
December 17, 2022
IncentivizedVetted ReviewVerified User
Our search started with the need for a system to manage our mobile devices (security)policy wise.When we were researching solutions and their possibilities the search broadend...
Continue reading
Verified user
Advisor
Workspace ONE Unified Endpoint Management (UEM)3 years of experience

Workspace ONE Unified Endpoint Management (UEM - An ultimate Modern UEM for All Devices and Use Cases

Rating: 6 out of 10
December 16, 2022
IncentivizedVetted ReviewVerified User
We have been used VMware WorkspaceWorkspace ONE Unified Endpoint Management (UEM in our organization as we required to manage all our Endpoint from single window irrespective ...
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Verified user
Manager
Workspace ONE Unified Endpoint Management (UEM)3 years of experience

Powerfull Mobile Device Management Tool for all mobile Devices

Rating: 8 out of 10
October 22, 2019
IncentivizedVetted ReviewVerified User
Workspace One in combination with Airwatch is very powerful to manage all your corparted devices. You can set many setting for you iOS, Win10 or Android devices. SSO is possib...
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Verified user
Engineer
Workspace ONE Unified Endpoint Management (UEM)1 year of experience

Workspace ONE UEM Management Stacked Up Against Other Offerings

Rating: 8 out of 10
May 14, 2019
IncentivizedVetted ReviewVerified User
Workspace ONE is used to manage our Android fleet throughout North America. The implementation allows us to manage access, deploy updated applications, remotely configure devi...
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Verified user
Administrator
Workspace ONE Unified Endpoint Management (UEM)2 years of experience

AirWatch...the product that will make you want to change careers

Rating: 1 out of 10
October 12, 2018
IncentivizedVetted ReviewVerified User
I used AirWatch at a previous organization. It was used by the entire organization. Its intention was to be an MDM, which once you get past the bugs. It mostly did its job.
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Joseph Currin, MBA
Manager - Information Technology
IT & Facilities Manager
Wowza Media Systems
Workspace ONE Unified Endpoint Management (UEM)2 years of experience

MDM made easy!

Rating: 10 out of 10
September 27, 2018
IncentivizedVetted Review
Stratix is a value added reseller of AirWatch and we provide professional services to our clients. I currently manage several clients' multi-instance SaaS environments. AirWat...
Continue reading
Jed Tauber
Engineer - Information Technology
EMM Administrator
Stratix Corporation
Workspace ONE Unified Endpoint Management (UEM)4 years of experience

AirWatch - Keep an eye on company used mobile devices

Rating: 8 out of 10
May 26, 2018
IncentivizedVetted ReviewVerified User
Airwatch is currently being used to manage our mobile technology equipment. AirWatch has been installed on both Apple iOS and Android style tablets. Currently AirWatch allows...
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Brett Citrowske
Manager - Other
Technical Training Manager
RENEW Energy Maintenance
Workspace ONE Unified Endpoint Management (UEM)2 years of experience

AirWatch Review

Rating: 8 out of 10
May 18, 2018
IncentivizedVetted ReviewVerified User
AirWatch is our enterprise MDM solution. It enables us to manage and secure mobile devices - both company issued and BYOD.
Continue reading
Verified user
Representative
Workspace ONE Unified Endpoint Management (UEM)1 year of experience

All in one Package for Enterprise Mobility - AirWatch

Rating: 8 out of 10
March 8, 2018
Vetted ReviewVerified User
AirWatch is the best MDM solution ever which our organization has decided to go with. We are handling and providing services to 1L+ users. It is very effective and secured pro...
Continue reading
Abhijeet Pawar
Engineer - Information Technology
Senior Executive
Vodafone India Services Pvt. Ltd.
Workspace ONE Unified Endpoint Management (UEM)3 years of experience

AirWatch Migration Feedback

Rating: 8 out of 10
February 5, 2018
IncentivizedVetted ReviewVerified User
AIrWatch is being used to secure and deploy an application to a large Android device fleet. A smaller team interacts with the admin console, however, the entire organization a...
Continue reading
Verified user
Administrator

Different Case Uses and Security Levels with Airwatch

Rating: 9 out of 10
December 1, 2017
IncentivizedVetted ReviewVerified User
Airwatch is being used by our support service team, which attends and resolves requirements and incidents for up to 14 customers all around Colombia. For each customer, we hav...
Continue reading
Alejandra Paola Fernandez Castro
Analyst - Product Management
Analista Desarrollo de Producto - IT Outsourcing Services
ARUS Tecnología + Información + Conocimiento
Workspace ONE Unified Endpoint Management (UEM)2 years of experience

AirWatch great MDM for small/medium shops.

Rating: 7 out of 10
March 24, 2017
IncentivizedVetted ReviewVerified User
We are currently using AirWatch across our whole organization. We required an enterprise mobile management solution that would fill in the gaps of Microsoft's ActiveSync, and ...
Continue reading
Verified user
Manager
Workspace ONE Unified Endpoint Management (UEM)4 years of experience

Airwatch and and ability to take control of your companies information

Rating: 6 out of 10
February 28, 2017
IncentivizedVetted ReviewVerified User
Airwatch is being used all across the organization. We use this tool so that employees can securely access their email on their own personal devices as well as devices provide...
Continue reading
Scott Strader
Technician - Information Technology
Technical Specialist
Polypore
Workspace ONE Unified Endpoint Management (UEM)1 year of experience
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Pricing

View all pricing

Standard

$3.78

Cloud
per device/per month

Advanced

$6

Cloud
per device/per month

Enterprise

$10

Cloud
per device/per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Workspace ONE Unified Endpoint Management (UEM)?

Workspace ONE Unified Endpoint Management (UEM) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(92)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Flexible and scalable solutions: Users have found that AirWatch offers flexible and scalable solutions for organizations with corporately owned or BYOD programs, making enrollment easy with many different options. Several reviewers have mentioned this as a positive aspect of the platform.

Great customer service: Many users have been impressed with the great customer service provided by AirWatch. They have noted that the customer service has improved over the past year compared to other MDMs. This positive feedback from multiple reviewers highlights the strong emphasis on providing excellent support.

Enterprise application management: The enterprise application management feature of AirWatch has been praised by users for its usefulness. It allows for the deployment of applications under the app catalog and easy access for end users through their mobile devices after enrollment. This functionality has resonated with a significant number of reviewers, indicating its value in managing apps within organizations.

Cons:

  • Excessive Email Communication: Some users have expressed frustration with the number of emails they receive from AirWatch, causing them to ignore important messages and resulting in a loss of productivity.
  • Complex Report Generation Process: Several users find it challenging and time-consuming to generate reports in AirWatch. They suggest that the process should be made more user-friendly and intuitive for better data analysis.
  • Slow Performance with On-Premises Solution: Users have reported experiencing slow performance issues when using AirWatch's On-Premises solution. This hampers their ability to efficiently access emails, manage servers, and synchronize contacts, leading to delays in workflow and decreased efficiency.

Reviews

(1-25 of 25)
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Easy management of corporate devices through Workspace ONE Unified Endpoint Management (UEM

Rating: 8 out of 10
Incentivized
December 21, 2022
Verified User
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
1 year of experience
Use Cases and Deployment Scope
Workspace ONE Unified Endpoint Management (UEM is a unified solution used by our IT teams to deploy and manage apps on our enterprise machines, including our Macbooks and Windows Laptops, as well as Android and iOS devices on which we use corporate apps such as emails and chat communicators. Workspace ONE Unified Endpoint Management (UEM works nicely to help install, configure and update these apps.

Average Application with Useful Feature Set

Rating: 6 out of 10
Incentivized
December 17, 2022
Verified User
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
4 years of experience
Use Cases and Deployment Scope
I use it multiple times a week to look at device information to assist with investigations and management. We use this to manage our corporate deployment of Iphones and managed applications. Currently it is used only for corporate owned devices. Some of the application we use transmit patient data and we desire to fully manage those devices.

Quick Workspace ONE Unified Endpoint Management recap

Rating: 6 out of 10
Incentivized
December 17, 2022
Verified User
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
3 years of experience
Use Cases and Deployment Scope
Our search started with the need for a system to manage our mobile devices (security)policy wise.When we were researching solutions and their possibilities the search broadend to other features and a UEM solution instead of MDM. We decided to go with a solution that tightly integrates with our current IT suppliers and decided between Microsoft and VMWare. We mainly chose Workspace ONE Unified Endpoint Management because it had matured more as the Microsoft solutions at that time and was managable through one Pane of Glass. We used it to restrict our mobile devices with policies, deploy some standard app store apps and content locker to access internal fileservers.

Workspace ONE Unified Endpoint Management (UEM - An ultimate Modern UEM for All Devices and Use Cases

Rating: 6 out of 10
Incentivized
December 16, 2022
Verified User
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
3 years of experience
Use Cases and Deployment Scope
We have been used VMware WorkspaceWorkspace ONE Unified Endpoint Management (UEM in our organization as we required to manage all our Endpoint from single window irrespective of Desktop, Laptop, Mobile Devices, IoTs, Wearables etc. and also with OS like Windows, MacOS, ChromeOS, Linux, etc. After the deployment we achieved the management of all the devices very effectively and it has been reduced our time, cost, boost the productivity and seamless user experience.

Powerfull Mobile Device Management Tool for all mobile Devices

Rating: 8 out of 10
Incentivized
October 22, 2019
Verified User
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
1 year of experience
Use Cases and Deployment Scope
Workspace One in combination with Airwatch is very powerful to manage all your corparted devices. You can set many setting for you iOS, Win10 or Android devices. SSO is possible. The installation is not easy at all. The Workspace One Console is needed for the login and it's connected with you local AD. You can configure 2 Factor Authentication if needed.

Workspace ONE UEM Management Stacked Up Against Other Offerings

Rating: 8 out of 10
Incentivized
May 14, 2019
Verified User
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
2 years of experience
Use Cases and Deployment Scope
Workspace ONE is used to manage our Android fleet throughout North America. The implementation allows us to manage access, deploy updated applications, remotely configure devices, and locate devices. This solution is being used by our entire organization and is a major part of allowing us to operate from day-to-day.

MDM made easy!

Rating: 10 out of 10
Incentivized
September 27, 2018
JT
Jed Tauber
EMM Administrator
Stratix Corporation (Information Technology and Services, 51-200 employees)
Vetted Review
Reseller
Workspace ONE Unified Endpoint Management (UEM)
4 years of experience
View profile
Use Cases and Deployment Scope
Stratix is a value added reseller of AirWatch and we provide professional services to our clients. I currently manage several clients' multi-instance SaaS environments. AirWatch is being used in these environments to support many different types of business and departments giving us scalable options to manage thousands of devices. The types of problems AirWatch solves for our clients range from mass deployment of apps and content to inventory and lifecycle management, to security and manageability of devices across the globe.

AirWatch - Keep an eye on company used mobile devices

Rating: 8 out of 10
Incentivized
May 26, 2018
BC
Brett Citrowske
Technical Training Manager
RENEW Energy Maintenance (Renewables & Environment, 51-200 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
2 years of experience
View profile
Use Cases and Deployment Scope
Airwatch is currently being used to manage our mobile technology equipment. AirWatch has been installed on both Apple iOS and Android style tablets.
Currently AirWatch allows us to:
-Configure automatic application installation and configuration.
-Remove or allow various applications on the home screen or app drawer.
-View status and health reports such as uptime, connectivity, battery percentage, data consumption, location, etc.
-Remotely lock device or remove device passcode
-Force application reinstalls or push applications to devices

AirWatch Review

Rating: 8 out of 10
Incentivized
May 18, 2018
Verified User
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
1 year of experience
Use Cases and Deployment Scope
AirWatch is our enterprise MDM solution. It enables us to manage and secure mobile devices - both company issued and BYOD.

All in one Package for Enterprise Mobility - AirWatch

Rating: 8 out of 10
March 08, 2018
AP
Abhijeet Pawar
Senior Executive
Vodafone India Services Pvt. Ltd. (Telecommunications, 10,001+ employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
3 years of experience
View profile
Use Cases and Deployment Scope
AirWatch is the best MDM solution ever which our organization has decided to go with. We are handling and providing services to 1L+ users. It is very effective and secured product for email management, application management, and content locker. It is used by across our organization and the only way to provide email access to external devices and managing compliance. The main business issues which were addressed through this is - remotely accessing emails, calendar, contacts and enterprise application very effectively.

AirWatch Migration Feedback

Rating: 8 out of 10
Incentivized
February 05, 2018
Verified User
Vetted Review
Verified User
Use Cases and Deployment Scope
AIrWatch is being used to secure and deploy an application to a large Android device fleet. A smaller team interacts with the admin console, however, the entire organization and our customers use AirWatch.

Different Case Uses and Security Levels with Airwatch

Rating: 9 out of 10
Incentivized
December 01, 2017
AP
Alejandra Paola Fernandez Castro
Analista Desarrollo de Producto - IT Outsourcing Services
ARUS Tecnología + Información + Conocimiento (Information Technology and Services, 1001-5000 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
2 years of experience
View profile
Use Cases and Deployment Scope
Airwatch is being used by our support service team, which attends and resolves requirements and incidents for up to 14 customers all around Colombia. For each customer, we have been able to create an organization unit, with personalized profiles, apps, restrictions and security controls. If a new support arrives at the team, it is so easy to deliver the phone, install MDM agent and automatically receives the template of his profile. It adds security and control to our service, easy trail of our team... it's been so good that we keep on growing!

AirWatch great MDM for small/medium shops.

Rating: 7 out of 10
Incentivized
March 24, 2017
Verified User
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
4 years of experience
Use Cases and Deployment Scope
We are currently using AirWatch across our whole organization. We required an enterprise mobile management solution that would fill in the gaps of Microsoft's ActiveSync, and support the various mobile OSs out there including Android and iOS.

Airwatch and and ability to take control of your companies information

Rating: 6 out of 10
Incentivized
February 28, 2017
SS
Scott Strader
Technical Specialist
Polypore (Plastics, 1001-5000 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
1 year of experience
View profile
Use Cases and Deployment Scope
Airwatch is being used all across the organization. We use this tool so that employees can securely access their email on their own personal devices as well as devices provided by the corporation. It solves the issue from employees storing their email locally where we can control this access and storage in the event the phone is stolen or the employees position is terminated. We do not offer it to everyone. It is only offered to staff where they can justify after hour email access as being a necessary part of their job.

How to manage mobility in the corporate world

Rating: 9 out of 10
Incentivized
November 23, 2016
KA
Ken Austin
Systems Engineer
Texas Mutual Insurance Company (Insurance, 501-1000 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
4 years of experience
View profile
Use Cases and Deployment Scope
Currently we are using Airwatch for corporate/BYOD and Apple Mac OS management. We have AIrwatch integrated with the Apple Volume Purchase Program and utilize the Airwatch catalog to provide a repository of supported applications to our business community of both public and purchased applications. Application licenses are managed through Airwatch allowing us to push apps out to the business groups and simply reallocate licenses by group assignment. We rely on Airwatch compliance policies to keep our application and operating systems up to date. The rule based compliance policies are robust and allow us to manage our devices with minimal administrative interaction. The staging user process simplifies the corporate enrollment experience to only two user inputs on enrollment. We have found Airwatch to be good in both user and administrative/management experience.

Great managment tool

Rating: 10 out of 10
Incentivized
November 21, 2016
dB
dwan Bryant
Service Desk Team Lead Technician
Jeppesen, a Boeing Company (Airlines/Aviation, 1001-5000 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
2 years of experience
View profile
Use Cases and Deployment Scope
Airwatch in my environment is used for end users at my company if they do not want to use their own device they choose to have their personal job information connected with their phone. It’s a way for them to stay connected to Jeppesen's environment via email. This is one of the main features needed to do their job and receive 24/7 alerts. Many users like to separate their personal device from their work environment so with Airwatch it always given so they are always connected and on my side of IT support. I can monitor spam; get reports of who is not staying compliant with company policy etc. It is a great management tool.

AirWatch - Mobility Management Made Easy

Rating: 9 out of 10
Incentivized
October 12, 2016
Verified User
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
1 year of experience
Use Cases and Deployment Scope

AirWatch is being used as a mobile device management platform in our organization. We have deployed AirWatch to the entire organization in order to manage our mobile devices.

We are using AirWatch to push our wifi, email and app profiles to the devices. This has given us back a lot of time as we no longer have to manually set up the phones for our users. We give them the device, they install the app and all of their settings get deployed automatically.

My Life Inside an AirWatch Deployment!

Rating: 8 out of 10
Incentivized
February 29, 2016
KT
Kelli Thompson
Senior Network Engineer
Jewish United Fund of Metropolitan Chicago (Non-Profit Organization Management, 1001-5000 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
3 years of experience
View profile
Use Cases and Deployment Scope
We are currently using AirWatch as our BYOD MDM solution. It's been in production since the Fall of 2013. We are using the cloud solution which really cuts down on our administration and support of the product itself. The entire organization has their devices enrolled. I've found it's great for managing devices in bulk. We appreciate the functionality and reporting it affords us. It's far more flexible than Exchange native ActiveSync.

The AirWatch Advantage

Rating: 10 out of 10
Incentivized
February 29, 2016
MB
Michael Bloom
Systems Architect
HTx Services LLC (Information Technology and Services, 201-500 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
5 years of experience
View profile
Use Cases and Deployment Scope
AirWatch is being utilized organization wide. We have a strong field service presence acrossthe United States, and AirWatch allows us to perform routine tasks on their Android devices without any user interaction. If we didn't have AirWatch, we would be required to have our field engineers send us their device back to perform updates, or lower our security standards by giving them full access to the device.

AirWatch is a Great Tool for High-Level Enterprise

Rating: 10 out of 10
Incentivized
February 22, 2016
MS
Marcos Sola
Multimedia Design Specialist
Sonoco (Packaging and Containers, 10,001+ employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
4 years of experience
View profile
Use Cases and Deployment Scope
AirWatch is currently being used by the board members of Sonoco Products Company. All sensitive information is loaded prior to the actual meeting so they have enough time to review the presentation and budgets. During the meeting AirWatch is being used as a tool for annotation, multimedia and record keeping. It is favored by all the board members of Sonoco.

Airwatch, a sensible solution!

Rating: 10 out of 10
Incentivized
February 16, 2016
CK
Christopher Karraker
Server Administrator
Johnson Brothers Liquor Co (Wine and Spirits, 1001-5000 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
1 year of experience
View profile
Use Cases and Deployment Scope
Airwatch is used across our whole organization to manage mobile devices deployed to our sales reps and managers. They use it to input orders for our customers, and submit the orders onsite via a customized IOS application. We worked with the applications' developers to make it easier to stage our devices across the organization as a whole and improve the experience of the application. Airwatch makes it possible to manage a large number of devices, their configurations and applications, and keep track of hardware.

AirWatch - affordable, scalable and fun to use!

Rating: 9 out of 10
Incentivized
February 16, 2016
TC
Traci Centofanti
Director, IT
MannKind Corporation (Pharmaceuticals, 201-500 employees)
Vetted Review
Verified User
Workspace ONE Unified Endpoint Management (UEM)
4 years of experience
View profile
Use Cases and Deployment Scope
We initially implemented AirWatch about 4 years ago to address the need for a BYOD program. It was used for personally owned devices only as our corporate standard at the time was Blackberry serviced by BES. Today we have eliminated all Blackberries and the BES and use AirWatch for corporate provided devices as well as BYOD's. All levels of users use AirWatch and we support Apple and Android devices.
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