Return on Investment
- Reduces technician-to-desktop visits by 35%.
- Promotes the ideology of fast and efficient service.
- Reduces customer frustration with waiting for service.
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Showing 29 of 96 VNC Connect ratings and reviews.
Reviews (1-25 of 29)
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Return on Investment
- VNC Connect saves hours of time so IT staff does not have to travel to the location where staff working remotely is to troubleshoot and resolve a problem.
- With VNC Connect you can see exactly what commands are being performed on the remote computer. It really takes the guessing work out of the entire equation.
- VNC Connect becomes an excellent teaching tool so IT staff can show remote uses the process and procedures on the screen as if they're sitting right there next to them.
September 07, 2018
Return on Investment
- I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
Return on Investment
- It keeps my business running when I'm not in the office
August 10, 2018
Return on Investment
- VNC Connect has had a positive impact/ROI on our business objectives. Without using VNC Connect, we would have had to hire additional technicians and network admins to keep up with the volume of work. It has been a real benefit to keeping costs down as we do our best to control costs being a public sector government agency.
August 01, 2018
Return on Investment
- Positive. We reduced travel for the IT department for at least 50%
- Connecting to Servers to do basic tasks was easier this way.
- Negative, sometimes after a reboot, the service did not start so we have to ask for other non-IT users to interact with Servers.
July 24, 2018
Return on Investment
- For the small yearly fee, VNC is a huge positive return on investment since our company relies on remote work and support to function.
July 09, 2018
Return on Investment
- N/A
October 10, 2018
Return on Investment
- Scalability
- Low Cost
- Ease of use
Return on Investment
- VNC Connect makes me more productive.
- VNC Connect has kept the campus community active during holidays.
- VNC Connect has kept the campus community active when weather prevents travel.
- VNC Connect allows professors to keep in touch with students 24/7.
Return on Investment
- In its day, VNC was an excellent product, but its screen response times are now so poor that it's barely useable
- Where all else fails, VNC still seems to work
- We still deploy it occasionally, but not through choice
August 07, 2017
Return on Investment
- Excellent ROI - It is very inexpensive and provides quite robust access to any machines that has VNC Server installed.
- Does require an agent - The VNC Server agent is required on the computer you are trying to access, but it's quick to install and requires very little disk space or resources.
- Can be a liability if you don't keep it well protected with encryption.
November 28, 2017
Return on Investment
- Made management across all platforms much more seamless improving operations overall.
July 28, 2017
Return on Investment
- Timely support for end users saving time for remote IT support agents.
- Lowering travel costs for IT support having to be on site to work on problems.
June 15, 2017
Return on Investment
- VNC has provided a positive impact on our help desk proficiency allowing us to not waste time and money.
- VNC has provided our end users to feel that they are getting help when they need it and allows them to get back to work quicker, saving us money and giving us happier employees (there is no price on that!).
April 11, 2017
Return on Investment
- Great ROI based on performance over Remote Desktop
- Ease of use
Return on Investment
- Well, the cost of RealVNC is so minimal.
- ROI is practically immediate.
- No negative impact.
Return on Investment
- Faster remote access
- No configuration needed just install the application and it's ready to go
October 05, 2015
Return on Investment
- For a local network connection to have control over another PC is the best feature.
- If I need to connect to the client, and the client needs to get licensed software to install, that can stop me from using this software. I'd like to see a feature like TeamViewer and others so that they can download a free client and I can remote to them.
September 07, 2018
Return on Investment
- VNC enabled us to get out of a, not so ideal, situation with a customer when the chosen remote platform did not live up to what it promised.
October 09, 2015
Return on Investment
- It makes it easy to connect to virtually everything.
March 13, 2015
Return on Investment
- RealVNC has increased employee efficiency by allowing a Field Service rep to remote into a machine without having the user log off first.
- RealVNC does offer outstanding customer service and technical support for it's products.
- From our studies, RealVNC is much cheaper than most of it's competition. This is always a concern when bringing in new tools.
March 10, 2015
Return on Investment
- RealVNC improved response time at our company by a fair amount. Instead of having to foot it over to an end user's machine we could first remote in and take a look quickly to see if it was something that could be handled remotely.
Return on Investment
- It save me a lot of time/money to not have to travel to remote offices for troubleshooting.
December 09, 2014
Return on Investment
- Definitely better customer service. The ease of use for the tech and the user is flawless and very time efficient in any SLA environment.
VNC Connect Scorecard Summary
Feature Scorecard Summary
What is VNC Connect?
VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to.
VNC® Connect covers a wide range of remote access use cases with a single subscription, from remote working to IT support.
VNC® Connect covers a wide range of remote access use cases with a single subscription, from remote working to IT support.
Categories: Remote Support, Remote Desktop
VNC Connect Video
VNC Connect - Overview
VNC Connect Competitors
LogMeIn Pro, TeamViewer, Splashtop Business Access, AnyDesk, BeyondTrust Remote Support (formerly Bomgar)
VNC Connect Pricing
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| Professional - Device Access | $3.39 | per remote computer per month |
| Enterprise - Device Access | $4.59 | per remote computer per month |
| Enterprise - Instant Support | $33.49 | per named technician per month |
| Professional - Instant Support | $16.99 | per named technician per month |
VNC Connect Support Options
| Free Version | Paid Version | |
|---|---|---|
| FAQ/Knowledgebase | ||
| Phone | ||
| Live Chat |
VNC Connect Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | Apple iOS, Android |
| Supported Languages: | English, French, German, Spanish, Portuguese |
Frequently Asked Questions
What are VNC Connect's top competitors?
What is VNC Connect's best feature?
Reviewers rate Screen sharing highest, with a score of 10.
Who uses VNC Connect?
The most common users of VNC Connect are from Mid-size Companies and the Information Technology & Services industry.