November 28, 2017
Score 9 out of 10
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Return on Investment
- VNC's very useful for quick, remote access of business critical machines where other access methods either cause software conflicts, interrupt operations or lock out the local user whilst you are remoted in.
- Also using LDAP authentication, it's possible to grant or restrict access to subsets of machines in a granular fashion using our existing AD structures and role groups, plus it's one set less of static passwords to have to worry about changing. Great from an information security point of view.
- We've reduced the amount of effort required for support departments to connect remotely and analyze problems, as they can see exactly what the user sees, in the same session, whilst they're on the phone.