TrustRadius Insights
Excellent Connectivity: Many users have praised VoIP Innovations for its excellent connectivity, allowing them to make clear and …
Overview
What is VoIP Innovations?
VoIP Innovations, now from Sangoma (acquired October 2019) is a wholesale SIP trunking provider, boasting the largest DID network and coverage in North America with aggressive wholesale rates on carrier services that include everything from origination, termination, and SMS/MMS to…
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What is VoIP Innovations?
VoIP Innovations, now from Sangoma (acquired October 2019) is a wholesale SIP trunking provider, boasting the largest DID network and coverage in North America with aggressive wholesale rates on carrier services that include everything from origination, termination, and SMS/MMS to advanced services…
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Product Details
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- Tech Details
What is VoIP Innovations?
VoIP Innovations Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Excellent Connectivity: Many users have praised VoIP Innovations for its excellent connectivity, allowing them to make clear and uninterrupted calls with their clients. They appreciate that the company invests in technology to provide a reliable service.
Competitive Pricing: Several reviewers have mentioned that VoIP Innovations' pricing is very competitive compared to other providers. Customers feel that they are getting good value for their money.
Helpful Support Team: Users have appreciated the responsiveness and helpfulness of VoIP Innovation's support team. They feel reassured knowing that if they run into any issues, there is a team available to provide guidance and help resolve problems quickly.
Rude Customer Service: Some customers have reported that the employees of VoIP Innovations are unhelpful and rude, even after spending significant amounts of money on their account. This leaves a negative impression on users who expect better customer service from the company.
Complicated Porting Process: According to some reviewers, the process for porting numbers with VoIP Innovations can be more complicated than other similar companies. This might discourage potential customers who want an easy and hassle-free experience when switching to a new provider.
Strict Rules: The strict rules set by VoIP Innovations may not suit all businesses as it hampers flexibility in certain cases. This has been noted by several users who feel that they need more options to customize their services according to their needs.