TrustRadius Insights
Volusion has been a trusted e-commerce platform used by many organizations across various industries. Users have relied on Volusion to …
Starting at $29 per month
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What is Volusion?
Volusion is a cloud-based ecommerce solution from the company of the same name in Austin, TX. It features an intuitive dashboard, built-in marketing and promos, SEO, templates, and tools to customize look and appearance.
Recent Reviews
Popular Features
- Visual customization (9)5.151%
- Product catalog & listings (9)4.343%
- Product management (9)4.343%
- Branding (9)3.636%
Pricing
Personal
$29
Cloud
per month
Pro
$79
Cloud
per month
Startup
$179
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.volusion.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Mintbird vs Volusion - mintbird | mintbird reviews | mintbird demo | what is mintbird
YouTube
Introduction to the Volusion Platform
YouTube
First Impression Review of Volusion
YouTube
Volusion Pro V Demo - July 2015
YouTube
How to export Volusion orders to a CSV file and what fields does a Volusion CSV file contain
YouTube
Features
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Product Details
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- Competitors
- Tech Details
- FAQs
What is Volusion?
Volusion is an cloud-based ecommerce solution from the company of the same name in Austin, TX. It features an intuitive dashboard, built-in marketing and promos, SEO, templates and tools to customize look and appearance, and more.
For $15 per month the Mini plan supports sale of 100 products, provides 1GB of bandwidth, with plenty of templates, mobile-accessibility, automatic tax rates, a Facebook store and social media integration. For $35 per month the Plus plan supports sale of 1000 products and 3GB of bandwidth, and adds a few extra features (abandoned cart reports, the ability to display ratings and reviews, etc.). At $75 monthly the Pro plan bumps up support for 10k products and 10GB of bandwidth, and provides API access with eBay and Amazon integration, a CRM, and engagement tools (Deal of the Day, a Customer Loyalty Plan, etc.). The Premium plan offers support for unlimited products and provides 35GB of bandwidth, and a dedicated account manager to help with setup and provide lifetime support. Volusion presents Mozu as an enterprise level solution.
For $15 per month the Mini plan supports sale of 100 products, provides 1GB of bandwidth, with plenty of templates, mobile-accessibility, automatic tax rates, a Facebook store and social media integration. For $35 per month the Plus plan supports sale of 1000 products and 3GB of bandwidth, and adds a few extra features (abandoned cart reports, the ability to display ratings and reviews, etc.). At $75 monthly the Pro plan bumps up support for 10k products and 10GB of bandwidth, and provides API access with eBay and Amazon integration, a CRM, and engagement tools (Deal of the Day, a Customer Loyalty Plan, etc.). The Premium plan offers support for unlimited products and provides 35GB of bandwidth, and a dedicated account manager to help with setup and provide lifetime support. Volusion presents Mozu as an enterprise level solution.
Volusion Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Volusion Screenshots
Volusion Video
In this unboxing, TrustRadius walks through Volusion. An online storefront, e-commerce solution with added features like social media integrations, SEO tools, a simple CRM and more - this demo of Volusion goes feature by feature.
Volusion Integrations
Volusion Competitors
Volusion Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | USA, Canada, UK, Australia, New Zealand |
| Supported Languages | English |
Frequently Asked Questions
Volusion is a cloud-based ecommerce solution from the company of the same name in Austin, TX. It features an intuitive dashboard, built-in marketing and promos, SEO, templates, and tools to customize look and appearance.
Reviewers rate Visual customization highest, with a score of 5.1.
The most common users of Volusion are from Small Businesses (1-50 employees).
Comparisons
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Volusion has been a trusted e-commerce platform used by many organizations across various industries. Users have relied on Volusion to power their websites, handle sales, analyze sales data, and calculate earnings and taxes. The integration with platforms like Amazon and PayPal allows users to seamlessly integrate with these popular marketplaces, expanding their reach and streamlining their operations.
For those looking to improve their website's visibility, Volusion's SEO consulting service has proven effective in delivering good results. Moreover, users appreciate the user-friendly interface provided by Volusion for managing orders, products, marketing, design, and reporting. The platform also offers robust features and functionality at a cost-effective price point, making it a popular choice for businesses of all sizes.
With Volusion's intuitive interface for customization and branding, users have successfully created unique online stores that represent their brand identity. The platform's out-of-the-box capabilities make it easy to set up and customize an e-retail store quickly. Additionally, Volusion seamlessly handles the entire business process from store front to customer management, analytics, and payment gateway integration.
While some users have experienced limitations in terms of features and reports, as well as occasional website failures, they have still chosen Volusion for its flexibility, comprehensive online tutorials, and overall usefulness. Whether it's managing inventory for small e-commerce sites or serving as the exclusive e-commerce solution for large organizations, Volusion has consistently demonstrated reliability and longevity as an all-in-one e-commerce platform.
Based on user reviews, users recommend the following for Volusion:
- Users suggest trying Volusion's free trial to see if it's a good fit for your business.
- Volusion is recommended for beginners familiar with creating websites.
- Volusion is considered a convenient and cost-effective option for e-commerce businesses.
- Users advise completing a demo before making a decision.
- Evaluate and outline ecommerce needs before making a final decision.
- Consider other platforms that care about their customers and establish a support connection for timely assistance.
- Look at other options in the market for better solutions, such as market leader Shopify.
- Thoroughly research before making a decision.
- Investing in Volusion's professional services for custom design and SEO can be beneficial.
- Some users find difficulties in integration with partners, so consider this aspect when choosing a platform.
- Volusion may be seen as a limiting system not suitable for long-term use, so look for a platform that is mobile, responsive, and innovative.
- Do research on Volusion, Joomla, and Wordpress before making a decision.
Overall, users generally recommend trying out Volusion and conducting thorough research to determine if it meets your specific business needs before making a final decision.
Attribute Ratings
Reviews
(1-20 of 20)Companies can't remove reviews or game the system. Here's why
February 08, 2019
Volusion Scam
- The end result of having our website on Volusion has negatively impacted ROI dramatically. It's a constant time and money suck. And it has turned away countless potential conversions due to its issues/lack of transparency.
December 20, 2018
I'd look elsewhere...
- Hard to say. I feel like it makes us money because we force it to. The aforementioned issues would be enough for me to move platforms if I had the power.
April 20, 2018
Volusion - The Small Business Gold Mine
- Volusion is an integral part of our client operations, without it several of our clients and users would not be generating the kind of retail sales they wanted.
- Most of our use of Volusion is in partnership with a client, so its affect on our ROI is that our integration with it can generate client revenue for us as well.
February 15, 2017
Chat, great for the customer in a hurry
- Live chat can save a sale if the customer is looking for a quick answer and does not want to take the time to call or email
- We have customers order using coupon codes provided via chat
November 02, 2015
Volusion for the win!
- Volusion allowed us to go to a less expensive platform with more functionality. Overall, it's been a great return on investment.
October 30, 2015
Volusion: Full Featured Bang for Your Buck
- The overall customer experience is vastly improved since moving to Volusion.
October 30, 2015
Volusion: E-Commerce for Savvy Entrepreneurs
- Increased order-fulfillment time
- Increased customer service response time
- Increased customer interaction
- Streamlined inventory management
October 27, 2015
We love Volusion!
- Customer service is increased because of live chat integration and ease of using the back end.
- Conversion rates increase because of clear straight paths to checkout
- Increased product database efficiency. It's really easy to import and export products/categories. Has likely saved us hundreds of hours.
- Integration with other platforms. Integrations with comparison shopping feeds, email auto-responder tools and fulfillment tools is quite easy. This saves us on the cost for custom integrations.
- Because it is a hosted solution, Volusion takes care of all the PCI and other security compliancies. Not having to monitor this and update ourselves saves money and gives us piece of mind.
October 21, 2015
Easy to use and support that is out of this world!
- Better customer service
- Better understanding of where my sales are coming from
- Ability to do customized analysis of inventory and sales
Score 4 out of 10
Vetted Review
Verified User
- Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple.
December 04, 2014
Highly Recommend for Ease of Use, Affordability & Customer Service.
Score 8 out of 10
Vetted Review
Verified User
- Initial set up costs were recouped within first year of sales.
- Gave company a second income stream from inventory already in our warehouse.
- Allowed us to "test the waters" for a retail site without a huge upfront investment.
November 18, 2014
Good for a start-up, but not flexible.
Score 4 out of 10
Vetted Review
Verified User
- I don't feel qualified to answer this question because my own time limitations restricted my ROI in this case. I don't necessarily feel it was the fault of the software.
March 26, 2014
My Love Affair with Volusion
Score 10 out of 10
Vetted Review
Verified User
- Increased customer service (has build-in ticketing system and user tracking)
- Increased ROI and allowed for ROI tracking with campaign token links
- Increased employee efficiency -- allowing a single person to handle hundreds of daily orders without overloading them. Also saved time for technical people as there is less work in setting up the website and customize the user experience.
- Did not sync beautifully with Quickbooks -- we had to manually enter orders for the first 2 years before investing in T-Hub which did most of this for us. T-Hub did not resolve all issues though and each order had to be manually double-checked to maintain clean books.
- The user to use customer interface helped triple our sales within a few months of moving our online store from Miva Merchant to Volusion.
- Volusion custom programming has now become a great source of revenue for us.
- Volusion has welcomed us into their "experts" circle, so we've had the opportunity to work with some of their most coveted clientele.
March 21, 2014
Volusin Approved!
Score 8 out of 10
Vetted Review
Verified User
- I have no specific information regarding that.
Score 6 out of 10
Vetted Review
Verified User
- We do a very high volume of sales and have very few problems with order processing, resulting in high levels of customer retention. The shopping cart retention feature has also really helped us keep the customers we already have.
- The newer improved Paypal integration has also increased business quite a bit and helped convert customers. We're seeing fewer open shopping carts.
- For me personally, having customer reviews, cart retention, ROI tracking, sales reporting, database import & export tools, not to mention integration with eBay, Paypal, Google Trusted Stores, and Google Shopping all in one place has made my job easier since I don't have to implement any of it myself. I'm freed up to work on planning and review since the execution has been automated for the most part.
March 19, 2014
Easy to use eCommerce platform
Score 9 out of 10
Vetted Review
Verified User
- Increased employee efficiency largely due to the user-friendly interface.
- We are satisfied with customer service.
Score 5 out of 10
Vetted Review
Verified User
- We were able to have the cart remember each customer's info, so they could quickly navigate through the site with each purchase.
- That being said, we had a lot of people that shopped, and then stopped at the checkout page. This could be the result of too high of prices.
March 18, 2014
Volusion From A developers perspective
Score 4 out of 10
Vetted Review
Verified User
- Allows for small business to get on the web quickly