Vyopta Collaboration Performance Management (CPM)
Overview
What is Vyopta Collaboration Performance Management (CPM)?
Vyopta is a unified communications monitoring product that promises to monitor and improve the performance of enterprise collaboration networks.
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What is Vyopta Collaboration Performance Management (CPM)?
Collaboration Performance Management
Multi-vendor Monitoring & Analytics for your Hybrid UC Environment
CPM empowers users to optimize existing investments, manage technology refreshes, intelligently plan new deployments, improve adoption, and most of all ensure flawless collaboration in the workplace. It consists of the CPM Monitoring and CPM Analytics modules.
CPM Monitoring
CPM Analytics
Generate actionable insights from historical performance trends and utilization data in order to enhance user experience, grow adoption, improve operational planning, and optimize capex and opex investments.
CPM empowers users to optimize existing investments, manage technology refreshes, intelligently plan new deployments, improve adoption, and most of all ensure flawless collaboration in the workplace. It consists of the CPM Monitoring and CPM Analytics modules.
CPM Monitoring
Vyopta helps users grasp the quality of live and recent meetings with real-time health status, proactive issue detection and alerting, and detailed performance metrics.
- Detect problematic calls immediately to troubleshoot quality issues, failures, and user error
- Identify root cause to speed resolution and assign tasks to the right teams
- Get alerted to UC quality issues and disruptions before users are impacted or call in
CPM Analytics
Generate actionable insights from historical performance trends and utilization data in order to enhance user experience, grow adoption, improve operational planning, and optimize capex and opex investments.
- Analyze user behavior, examine technology adoption, and fine tune usability
- Detect systemic issues and take action to prevent impact on quality and experience
- Intelligently adjust capacity and licensing, and optimize UC spend
The solutions combine to provide Multi-vendor Monitoring & Analytics for a Hybrid UC Environment. The vendor's value proposition is that Vyopta will:
- Simplify UC Monitoring
- Accelerate Teams Rollouts
- Improve ROI, Usage, and Experience
- Support the Ecosystem from End-to-End
Vyopta Collaboration Performance Management (CPM) Video
Unified communications analytics, monitoring & performance management
Vyopta Collaboration Performance Management (CPM) Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |