TrustRadius Insights
MailMeter has proven to be an invaluable tool for managing and organizing marketing email campaigns and transaction emails. Users …
Overview
What is MailMeter?
Irish company Waterford Technologies offers MailMeter, an email archiving solution.
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What is MailMeter?
Irish company Waterford Technologies offers MailMeter, an email archiving solution.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is MailMeter?
MailMeter Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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MailMeter has proven to be an invaluable tool for managing and organizing marketing email campaigns and transaction emails. Users appreciate its ability to save storage space by allowing them to delete irrelevant emails while still being able to access them later if needed. The software is widely used by different departments within organizations, helping them handle email requests efficiently and divide queries among team members for prompt replies. By effectively managing Office365 and providing additional features, MailMeter has also been instrumental in reducing costs for many organizations.
One of the primary use cases of MailMeter is archiving important emails and their attachments. This functionality makes it an essential tool for email campaigns and backup purposes. Additionally, users have praised the ease of use and excellent search criteria provided by MailMeter, making it effortless to find specific information when needed. Furthermore, MailMeter has found application in managing on-premise mailboxes and assisting with Freedom of Information requests. Its efficiency in capturing audits and addressing queries promptly has been highly appreciated by users.
Customers have found the sales and installation process of MailMeter to be straightforward, with quick responses to any questions or concerns. It consistently delivers positive results in various organizations, aiding data recovery, producing evidence for HR and Legal Investigations, and responding to GDPR DSAR Requests. The software performs its designed functions with excellent speed and indexing capabilities. Notably, MailMeter is frequently used for archiving email activities, facilitating HR reviews, eDiscovery requests, and enabling easy restoration of emails by the IT department. Users particularly value its archiving features that can handle emails for up to 7 years, offering reliable and efficient archiving technology.
Furthermore, MailMeter allows users to request access to archived emails, perform advanced searches, and easily find specific information whenever necessary. These features have made the software an indispensable tool for organizations seeking efficient email management solutions. Overall, user experiences with MailMeter highlight its versatility across different departments and its ability to meet various organizational needs effectively.
Pleasing UI and UX: Users have found the UI and UX of Mailmeter to be pleasing, allowing them to easily manage all their emails in one place. Some users expressed this sentiment. Exceptional email archiving: Reviewers have highlighted Mailmeter's exceptional email archiving feature, specifically its ability to recover data from up to 7 years after deletion. This has been solving all their problems with Office 365. Multiple reviewers mentioned this feature. Efficient and reliable eDiscovery tool: Users described Mailmeter as a reliable and efficient tool for eDiscovery, mentioning that the user interface is intuitive and guides them through the process. Several reviewers praised this aspect.
Poor Customer Support: Some users have mentioned experiencing unsatisfactory customer support with MailMeter and feel that it needs improvement. They have expressed dissatisfaction with the level of assistance received and suggest that better support would enhance their overall experience.
Setup Process Needs Improvement: According to some reviewers, the setup process of MailMeter could be enhanced. They have found it to be less than optimal and suggest that streamlining this process would make it easier for users to get started with the tool.
User Interface Can Be Improved: Several users have commented on the user interface of MailMeter, stating that it can be enhanced, especially for beginners. They feel that a more intuitive and user-friendly UI would enhance their overall experience with the product.
Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
As we use office 365 mailbox, we most of the time delete mails after the given quota is full, like after 70K mails which are nonrelevant for us this time just empty that folder. We just use the archiving features of MailMeter which can handle our emails for 7 years which is a great archiving tech. And in case we missed any email or deleted it we can just request and get the archive access and do an advance search and easily find what we are looking for.
- archived emails
- They can improve and work on GUI for sure
- email archiving
- storage management
- in terms of storage it has been awesome
May 21, 2020
Grandpa's Mail Archiver
We use MailMeter to archive our company's email activities. We use mail archiving for several purposes:
- HR often has needs to review emails to and from an employee.
- We use MailMeter to service any eDiscovery requests.
- IT Department can quickly and easily restore email to an inbox.
- The program is a beast and continues to chug away at emails.
- The interface is simple and doesn't require reading a manual to understand.
- MailMeter works fully with all versions of Exchange, including Office 365.
- Due to its nature, MailMeter's storage of data files will continue to grow as time goes on. Plan accordingly!
- Like the data files, the MailMeter SQL database becomes huge over time - Plan accordingly!
- We have been through several versions of this program, and at times mail journal processing has stopped causing problems with mail flow.
- This product has done a bang up job in providing quick access to historical email content. The amount of time saved, including instant verification of email transactions, make this product worth the yearly license.
- As a result of hosting our mail archive onsite, we have had to spend large amounts of our total pool on disk space, cutting down on overall ROI.
- MailMeter does not require hefty Virtual Machine resources, which allows us to allocate resources towards other servers.
Probably an unfair comparison, but Mimecast has some interesting features that MailMeter does not. First, Mimecast is cloud, MailMeter is on-premise. Mimecast has all the same eDiscovery features that MailMeter has, however is also able to offer seamless archive stubbing into Outlook. Since you don't have to suck up resources on your local network, you easily save money spent on disk/compute resources.