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Webex App

Webex App

Overview

What is Webex App?

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

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Recent Reviews

Webex App review

10 out of 10
April 10, 2024
Incentivized
My organization uses the Webex App to facilitate fast and efficient collaboration needs. Whether on a desktop or mobile, the Webex app …
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Webex App review

8 out of 10
February 20, 2024
Incentivized
We use Webex App as designed, to have video conferences with clients. We also use the 'request remote access feature' if there are any …
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Webex App

10 out of 10
February 09, 2024
Incentivized
We use Webex App to collaborate with colleagues and partners. The application allows us to collaborate using a reach media experience.
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (577)
    8.9
    89%
  • Mobile Access (509)
    8.8
    88%
  • Discussions (521)
    8.7
    87%
  • Notifications (568)
    8.6
    86%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

8 videos

Webex Allows Team Members to Easily & Quickly Connect and Participate in Meetings: User Review
03:47
Developer Leans on Webex to Support Meetings With Large Amounts of Attendees: User Review
03:01
User Review: Webex Provides Business With Modern Workplace Communication & Collaboration Tools
02:09
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Pricing

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Basic Plan

$0.00

Cloud
user/month

Meet Plan

$13.50

Cloud
user/month

Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.webex.com/pricing/index.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.5
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.1
Avg 8.1
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Product Details

What is Webex App?

The Webex App brings together Webex Calling, Meetings, Messaging, Polling, Whiteboarding and Video Messaging into a single application, fostering effortless collaboration and unlocking more productive ways to work. The Webex App provides a comprehensive and intelligent collaboration experience across every workload, enabling users to securely connect, communicate and get work done anywhere.

Seamless collaboration across devices, locations and organizations:


  • Any computer, tablet, phone, browser or Webex Device can be used to connect
  • Secures collaboration with people inside and outside the organization •Minimizes app switching with integrated workflows across other business applications
  • Move calls or meetings to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration


Power engaging interactions with more ways to participate


  • Removes language barriers with real-time language translation into 100+ languages
  • Enables audiences to share their reactions with animated emojis and gesture recognition
  • Real-time collaboration on documents and whiteboards
  • Encourages more participation with polling, Q&A and breakout rooms


Unlocking more productivity with AI-powered innovations


  • Makes meetings more productive with automatic transcriptions, summaries and highlights
  • Reduces disruptions with background noise removal and voice enhancement
  • Monitoring and management of work-life balance and professional relationships with personal insights

Webex App Features

Project Management Features

  • Supported: Task Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Skype
  • Supported: Integrates with GoToMeeting
  • Supported: Integrates with Gmail and Google Hangouts
  • Supported: Integrates with Outlook

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Integrates with SharePoint
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Webex App Videos

Webex App
Pairing and sharing on the Webex App

Webex App Competitors

Webex App Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

Slack, Zoom, and Microsoft Teams are common alternatives for Webex App.

Reviewers rate Chat highest, with a score of 8.9.

The most common users of Webex App are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(1558)

Attribute Ratings

Reviews

(101-125 of 648)
Companies can't remove reviews or game the system. Here's why
Andrew Starodubtsev | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Cisco Webex Meeting is a great tool for meeting, collaborating, and creating appointments for any event. Nice screen sharing option. The best part is recording meetings that can be saved and forwarded later. The chat option is also good. You can choose who to talk to, or you can chat with the whole team. Decent video and sound quality. Easy integration with Microsoft Outlook, so we can easily create meetings from Outlook, including WebEx links. We have personal spaces where you can work with your team. It can be accessed outside the VPN network. Easily download to your phone without a company network. Notifications will let you join right during the meeting. We can also connect the phones to make calls between team members.I have had a great experience with Cisco Webex and I highly recommend it to anyone who is looking for the best platform for their online meetings, presentations, training and webinars and I find it very useful and has great features as it fully supports conducting online meetings.
  • Cisco Webex App is a great way to stay organized
  • Cisco Webex App is a great way to stay updated on your work
  • Cisco Webex App is a great way to collaborate with colleagues
  • Webex lacks a general-purpose Linux client
The software has many features like file sharing, digital whiteboard, background noise detection and silence suggestion, wireless connection options, etc. These features make my virtual meetings more efficient. Especially when doing presentations for my clients, I have complete peace of mind, which is very important to my day-to-day business. Last but not least, it gives me real value for the money I spend on the software. Initially I used the free version for a shorter period of time and inevitably put off buying the full version once you realize how beautiful this software is.
February 22, 2023

CISCO Webex

VINIT LAKHOTIYA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
well we use Webex app from long time as it allow calling, messaging and meeting into a single, unified application so you can streamline teamwork and produce results faster than ever.it allow us to run our business smoothly as with webex we can talk to each other and client in single screen.
  • Webex supports file transfers and removal of attendees from a meeting
  • it allow calling, messaging and meeting into a single
  • it have HD video too
  • sometime notice chat is disable to Webex should look into it
  • sharing feature some time behave too slow
well we use Webex app from long time as it allow calling, messaging and meeting into a single, unified application so you can streamline teamwork and produce results faster than ever.it allow us to run our business smoothly as with webex we can talk to each other and client in single screen.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Webex App is used for the external and internal meetings. Internally this application supports too the internal call.
  • teleconference
  • webinar
  • screen sharing
  • chat
  • from Webex app on iPhone, some options to manage the webex meeting are missing like to copy the link of the meeting room
  • difficult to share the meeting room information from the application on iPhone
  • difficulties when the phone changes the connection wifi to mobile data to wifi
  • issues with the voice for any reason and after analysis the issue comes from the app which uses resources on device
because of the user experience, it must be better... more interactive for simple user.
February 11, 2023

all in one UC App

Score 10 out of 10
Vetted Review
Verified User
Incentivized
easy to use. better than email to sync with partners during project setting up. Great addition with the calling part. All in one solution to make sure you get every workflow from one place. Gret video meeting quality, nice addition with subtittles and white board. easy to organize the webinars screens
  • meeting
  • calling
  • teams
  • better integration with MS teams
  • better integration with MS calendar
  • better integration with google calendar
It helped me create a team (chatroom) with my partner. it allowed me to be very dyanmic and responsive with my interaction with them, we share documents, ask questions and answer it. Set up call or meeting when we need to.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use the Cisco Webex in our monitoring tool for the Cloud and On-Premise solutions at IR and I use the Cisco Webex application for customer calls. When using this product as a customer it is intuitive and works well I just don't use it for more than a couple of hours so I don't have the greatest viewpoint on this. When using this product as an software engineer I wished that the API would be more open and provide us with more visibility into the underlying systems to provide more detail for our end customers and users
  • Cloud Based
  • Conference Meetings
  • API
  • More open API
  • More customisation
Normally I don't normally check around for communications systems but for our company we do use it from time to time.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use webex on a daily basis to chat with people from other companies. This is a great way to keep contact with former colleagues from previous companies.
  • meeting organisation and scheduling
  • media sharing
  • group chat, i found the interface a little bit messy when i want to quote or react to a message
Webex is a great tool to chat with people from other companies but i am not a big fan of how it handle video calls.
February 11, 2023

Webex App

Score 10 out of 10
Vetted Review
ResellerIncentivized
Webex App is a great all round solution for a fully functional collaboration solution. The end to end solution from hardware to software means the user experience is great
  • Great video
  • Easy escalation of calls
  • Video handoff
  • Simple to use
Where you have a full end to end Cisco solution. Or where you want a great hybrid meeting room soution
Maurizio Maggiora | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The Webex App is the unified communication app we use in our organization to manage persistent business chat, meetings (audio and video flavours) and calling. This way we can keep all the different communication media in one place and this makes everything easy and straightforward. Moreover, security and data leakage are top priorities.
  • Audio and video meeting
  • In-meeting app sharing
  • Persisten chat
  • Recording for breakout sessions
  • Attendance tracking
  • Slido questionnaires when security is mandatory (for example: official voting procedures)
Well suited: Video and audio meetings with high quality; Hardware integration; In-meeting external app sharing; persistent business chat; security; cloud and centralized dashboard for control, configuration and management
Less appropriate: Official voting procedures; multiple attendees screen sharing; long time reports and analytics; attendance tracking for official purposes and review (for example: mandatory professional updates)

Score 8 out of 10
Vetted Review
ResellerIncentivized
My business uses the Webex App to collaborate with mainly Cisco as a Cisco Partner. I mainly use the meeting and chat function of the application and within chat the option to share documents and or pictures.
  • Meetings (both online and hybrid)
  • Chat (persistent)
  • Document sharring
  • Group interaction in a global out of sync collaboration
Webex App is linked to a choice of the company for a collaboration platform.
Score 9 out of 10
Vetted Review
ResellerIncentivized
App will be used as primer collaboration platform for instant messaging, collaboration, sharing content as customer as well as reselling product for our end customers. It adresses the scope of communication and collaboration to enhance human interaction remotely and to connect people from different locations to get together on a common topic.
  • Questions and Polling
  • Translation
  • Working Rooms
  • Combination of meetings, webinar, events and support previously
  • light meeting analytics for hosts during and after meeting
  • pre-recorded videos for events/webinars
  • noice cancelling hints for remote attendees
It is suited for every kind of enterprises in different verticals, e.g. retail, manufacturing, hospitality, public institutions, school. Independent of the total amount of employees. So even non-profit organisations are part of our end customer range thanks to webex which improves their communication as much so these orgs can focus on their main aim.
February 11, 2023

Great App

Score 10 out of 10
Vetted Review
Verified User
Incentivized
In my job, we use the WebEx app to get contact with the Cisco TAC, mostly to sharing screen and give them access to our equipment.
With the introduction in the keynote this year, we're glad to see that the native integration with Microsoft Teams is coming soon.
I didn't have a bad experience or bug problems with.
  • Accessibility
  • Using
  • Controls
We have some problems with the Cisco ASR 900, so we open a ticket to the TAC. The TAC come back to us and mostly need to geek an access on our equipment.
With the WebEx app it is easy to planned the meeting and sharing screen / giving controls to the TAC so they can troubleshoot.
I haven't had a bad experience.
February 11, 2023

Network Consultant

Alaa Zidia | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use it to make a meeting with cisco parnter and to develop our expertise
  • meeting
  • develop
Using webex to have a good contact with cisco partner and make a different meeting about the different topic to develop.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
User chat is the main user benefit. Also integration for dialing. Users like the ability to create spaces to track problems, discuss and raise ideas
  • Ease of use
  • Integration to calling
  • I find it confusing when trying to use device control
  • Ability to archive and group spaces
  • Crashes frequently
Project design and planning - Good to storea an collaborate with whiteboards and document storage. We don't use so much dialling due to the prevalence of teams
February 11, 2023

Review of Webex App

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use webex for larger scale virtual events in the organisation such as town halls etc. as the support for these kind of events is better than teams etc. Webex has a much better video quality than competitors so gives a better experience for the users
  • Video Quality
  • Large scale event support
  • Tidy user interface
  • More enriched chat experience
  • App stability (crashes etc.)
Large scale events hosted and run on webex events, for town hall conferences or larger collaboration events where it is important to have a good video quality for user who may be impaired
February 11, 2023

WebEx usability review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Webex is used for meetings and videoconferencing at our company. We experience almost no problem with Webex and since we are using Cisco Videoconferencing systems, it is perfectly integrated. Our typical issues surround atypical conference rooms with which I mean conference rooms that can be combined or seperated by a dynamic wall as necessary which again is not an issue with Webex but user experience. Within this setup we can assist our users very quickly via the Webex Control Panel. In my opinion it is intuitive to use.
  • Provide meeting details. You are able to connect quickly since you are presented with all necessary information at one glance.
  • Meeting quality is good
  • Nice GUI
  • I personally and some users I spoke to had a problem with the personal room - For example I would start my personal room from my phone or notebook and want to join. WebEx is telling me that I need to wait for the host - of my own personal room. If I enter with the control panel of a videoconferencing room it is asking for my host pin and I can join as host. Did not see that when starting or joining direktly from my devices. Same story from some users.
I can only rate webex within a Cisco environment. Within this environment however Webex is working well. We do not get many tickets or calls regarding a problem with Webex. Setting up a meeting is as easy as joining and you are presented with all the necessary information at one glance. It integrates great with our Cisco Videoconferencing solution which makes it easy for our users.
February 11, 2023

like it!

Score 9 out of 10
Vetted Review
ResellerIncentivized
We are using webex on daily bases for the whole meetings and to do proper chatting
normal business days
  • meetings
  • conference
  • sharing screen
  • communication with other
  • rooms
  • sub grouping
Webex is reliable trusted and agile
you can feel the nice look and feel
February 11, 2023

WebEx works

Score 6 out of 10
Vetted Review
Verified User
Incentivized
All conversations with Cisco client teams happen on WebEx teams
  • Threaded conversations
  • User interface
  • Spaces
  • Load time - very slow to load
  • Attachments don’t work very well especially finding them
  • Search needs lot of improvement
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Online meetings with external partners
  • Browser version allows easy access
  • Group chats
  • Download of windows app difficult due to company restrictions
It‘s useful but no real benefit if the company is already using MS Teams.
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