Overview
What is Webex App?
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
Webex : the best market competitor in video conferencing!
Easy connection with team!
Webex App Stands Out as the Optimal Solution for Internal Communications
Webex App proves to be the best application for remote and hybrid users
Webex App review - it admin
Webex App review
Webex App
Business problem: MS Teams
Webex App testing
One of the best virtual calling applications that offers easy navigation
Webex App
Webex App review
Webex App Review
Collaboration Experience with Webex App
Connecting with remote teams has become more easy!
How Webex App Differs From Its Competitors
Hybrid Work Experience
Other Products Considered
All-in-one Platform
Security
Ease-of-Use
Hybrid Work Model
Hybrid Work Implementation Progress
Impact on Organizational Challenges
Hybrid Work Experience
Other Products Considered
Security
Ease-of-Use
Hybrid Work Model
Hybrid Work Implementation Progress
Organizational Challenges Faced
Impact on Organizational Challenges
Hybrid Work Experience
Other Products Considered
All-in-one Platform
Security
Ease-of-Use
Ease-of-Use
Ease-of-Use
Security
Ease-of-Use
All-in-one Platform
Security
Ease-of-Use
All-in-one Platform
Security
Customer Support
Adoption
Ease-of-Use
All-in-one Platform
Security
Customer Support
Adoption
Customer Support
Other Cisco Products Used
Customer Support
Adoption
Ease-of-Use
All-in-one Platform
Security
Ease-of-Use
All-in-one Platform
Security
Customer Support
I haven't had experience with Cisco Webex Teams support, but I would love to have a go-to technical support contact whom we can contact frequently
Adoption
It has been adopted by all end users at our company, to the peripherals of about 1000 to 1500 employees
Ease-of-Use
cisco webex teams came to solve communication problems about shared content, now it is more agile, more collaborative and you also keep a record
All-in-one Platform
Security
Ease-of-Use
All-in-one Platform
Security
Customer Support
Adoption
Customer Support
Adoption
Customer Support
Adoption
Customer Support
Adoption
Adoption
Customer Support
Adoption
Customer Support
Adoption
Customer Support
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Chat (577)8.989%
- Mobile Access (509)8.888%
- Discussions (521)8.787%
- Notifications (568)8.686%
Reviewer Pros & Cons
Video Reviews
8 videos
Pricing
Basic Plan
$0.00
Meet Plan
$13.50
Meet + Call Plan
$25.00
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Project Management
Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation
- 7.6Task Management(303) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
- 7.3Gantt Charts(136) Ratings
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
- 8.2Scheduling(418) Ratings
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
- 7.9Workflow Automation(200) Ratings
Workflow automation is the ability to route work requests along an approval process automatically.
- 8.8Mobile Access(509) Ratings
Mobile access is the ability to access the software from a smartphone or tablet.
- 8Search(427) Ratings
Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.
- 8.2Visual planning tools(222) Ratings
Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.
Communication
Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.
- 8.9Chat(577) Ratings
Instant messaging tool allows users to communicate with select other users in real-time threads.
- 8.6Notifications(568) Ratings
Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.
- 8.7Discussions(521) Ratings
Users can join groups or message boards for forum-style collaboration.
- 8.4Surveys(277) Ratings
Users can create and participate in surveys to get input from other collaborators.
- 8.1Internal knowledgebase(255) Ratings
Users can author or access “How-to” help and reference tips about internal processes.
- 8.2Integrates with GoToMeeting(151) Ratings
Integrates with GoToMeeting for web conferencing.
- 8.6Integrates with Gmail and Google Hangouts(175) Ratings
Integrates with Gmail and Google Hangouts.
- 8.6Integrates with Outlook(382) Ratings
Integrates with Microsoft Outlook to tie in email threads.
File Sharing & Management
Features that allow collaborators to view, work on, and organize files.
- 7.6Versioning(291) Ratings
Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.
- 7.7Video files(430) Ratings
Supports video file types
- 8.2Audio files(431) Ratings
Supports audio file types, such as .mp3, .mp4, and .wav
- 7.7Document collaboration(405) Ratings
Users can edit files and attach comments to files.
- 8.5Access control(313) Ratings
Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.
- 8.3Advanced security features(318) Ratings
Includes advanced security features such as file encryption or remote data wipe.
- 8.3Integrates with Google Drive(168) Ratings
Integrates with Google's cloud storage platform, Google Drive.
- 8.7Device sync(285) Ratings
Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.
Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Webex App?
The Webex App brings together Webex Calling, Meetings, Messaging, Polling, Whiteboarding and Video Messaging into a single application, fostering effortless collaboration and unlocking more productive ways to work. The Webex App provides a comprehensive and intelligent collaboration experience across every workload, enabling users to securely connect, communicate and get work done anywhere.
Seamless collaboration across devices, locations and organizations:
- Any computer, tablet, phone, browser or Webex Device can be used to connect
- Secures collaboration with people inside and outside the organization •Minimizes app switching with integrated workflows across other business applications
- Move calls or meetings to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration
Power engaging interactions with more ways to participate
- Removes language barriers with real-time language translation into 100+ languages
- Enables audiences to share their reactions with animated emojis and gesture recognition
- Real-time collaboration on documents and whiteboards
- Encourages more participation with polling, Q&A and breakout rooms
Unlocking more productivity with AI-powered innovations
- Makes meetings more productive with automatic transcriptions, summaries and highlights
- Reduces disruptions with background noise removal and voice enhancement
- Monitoring and management of work-life balance and professional relationships with personal insights
Webex App Features
Project Management Features
- Supported: Task Management
- Supported: Gantt Charts
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
- Supported: Visual planning tools
Communication Features
- Supported: Chat
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Surveys
- Supported: Internal knowledgebase
- Supported: Integrates with Skype
- Supported: Integrates with GoToMeeting
- Supported: Integrates with Gmail and Google Hangouts
- Supported: Integrates with Outlook
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Integrates with SharePoint
- Supported: Device sync
- Supported: Web interface
- Supported: File change notifications
- Supported: Simultaneous editing
Webex App Videos
Webex App Competitors
Webex App Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Webex App Downloadables
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(1558)Attribute Ratings
- 8.5Likelihood to Renew26 ratings
- 7.7Availability9 ratings
- 8.2Performance9 ratings
- 8.9Usability392 ratings
- 8Support Rating395 ratings
- 8.6Online Training6 ratings
- 8.2In-Person Training3 ratings
- 8.8Implementation Rating11 ratings
- 7.8Configurability10 ratings
- 8.8Product Scalability8 ratings
- 7.9Ease of integration7 ratings
- 8.4Vendor pre-sale7 ratings
- 8.3Vendor post-sale6 ratings
Reviews
(76-100 of 648)- Chat/IM
- Make calls
- Receive calls
- Automatically or manually change status (available, away, etc.)
- Meeting functionality can be improved.
- Make it easier to add organization contacts.
- Layout can be improved.
- Seamless integration with Cisco UCM for voice/video calling
- Persistent chat spaces
- SSO integration
- Headset integration. Most vendors' headset controls do not function with client.
- Softphone ease of use. Example... because of keyboard focus issues on Windows, it takes 3-4 clicks to answer an incoming call from Webex Meetings
- Using the right-click to call another user does not have awareness of that user being configured for UCM direct calling. The result is a Teams native call, to someone who who may not have that function configured. This is a tough nut to crack, but the cloud is aware of a given user's status as far as UCM direct calling vs. Teams native calling.
- Team chat history is shared with new members
- Allows joining of external meetings
- Webex Teams needs to make it's mark. It looks and feels like MS teams.
- Needs to be able to integrate into tools (even MS tools like Flow, Powerapps)
Webex App. How easy is it?
- Easy to use
- Great guides from help.Webex.com for troubleshooting
- Efficient support
- Excellent analytics
- Not issues thus far
Webex - The perfect app for WFH candidates
- Audio
- video
- screen sharing
- make screen control option smooth between the sharer and the viewer
- video clarity with less data
- new UI is a bit confusing
Good Tool for Chat But Lacking in Video Features
- Easy to send a message
- Notifications are pretty clear
- Simple to learn and onboard new employees.
- Easy to meet
- Video communication needs improvement over software peers - its buggy and low quality.
- Customer service is lacking compared to competitors
- Chat windows can have multiple windows running at once which is distracting
WebEx however is easy to use and implement, and I would recommend it.
- Optimized workflow.
- Remote use.
- Software was bogged down in the past but seems to have been fixed.
- Support can be a bit lacking.
Wexbex collaboration tool
- Set up meetings.
- Collaboration tool.
- Board
- Happy with product
- Happy with product
- Happy with product
Cisco Jabber Review
- Office extension on [your] mobile
- Messaging, voice and [video] calling
- Mobility, work from anywhere
- Integration with IT LDAP services
- [Look] of the app could have been better
- [Takes] time to authenticate when logging in for the first time
- [Sometimes] voice delays [have] been observed
WebEx products Rock!
- Clearly defines chats, groups, and meetings. The new "sections" feature is a great addition.
- Always has been the go-to product for me for Meetings.
- Sharing and collaborating is always a solid feature.
- functions like (Chat, Files) in better locations (when sharing they are sometimes "lost" in the window
- updates seem to be less stable lately. (compatibility)
- easier access to meeting information. (maybe a pop up with the link and/or calling info)
Webex - The collaboration leader
- Messaging in Webex is best and reliable.
- Screen sharing and screen control.
- Video meetings and real-time chat transcriptions.
- License cost should decrease.
- Integration with non Cisco partner companies with custom APIs.
- Better integration with Outlook and Microsoft apps.
- Chat
- Integration
- Bots
- Data retention
- Standardization of name and features
- Expectations for updates
- fedRAMP alignment to commercial
WebEx Helps Hybrid Work Home
- Group chat using spaces
- File sharing
- Not having to rely on spaces to use group chat
Webex empowers remote teams!
- Messaging and file sharing
- Video meetings
- Allows me to use my work number from any device
- Microsoft is continuously adding capabilities and I honestly prefer Webex to competing products.
Webex the collaboration king!
- Able to search through directory at the top
- Joining your personal meeting at the same app
- In app calling
- Able to share and remote control in IM messages and not having to open a meeting when in a group
- Improve loading and running speed, the app feels heavy
External app's like slido for polling requiring PPI/HPI access.
Webex App review
- Allowing to us to use different retention between direct and spaces
- Allows for breakout rooms in meetings
- IM using GIFs
- Being able to tag individuals in a space
- I think there is nothing that needs to change at this time.
Webex Teams: Why everyone needs it!
- Collaboration
- Messaging
- Cost savings
- Advertisement
- Provide Webex Teams 2.0 to 1.0 users.
- Provide training for end users as the app updates and adds features.
Mobility compliments of Cisco Jabber
- Friendly interface - agent does not need to be cisco certified to use it.
- Fast setup - installation and setup are fast and easy
- Great quality of sound and picture
- Copy/Paste numbers easy
- Headset and camera selection - not on the front page, but in settings - in this way agent can monitor and make the sure they have selected the correct headset before the call starts.
- The option to be present with choice of either call or video call before making the call, and not after the call has been establish.
- Connect to a device - could be easier to use or have a more friendly interface
In the Helpdesk environment it provide the best response to building a hotline easy to setup and configure. But also paired with Cisco Finesse has provided a stable connection and constant availability for our users to reach us.
In the single user, this tool is perfect not only for the possibility to call but also because of the pairing with your calendar. Proving visibility on your time and actions, also sending email with click away.
Maybe the chat function if enabled would have provide more benefits, as to create a one tool in one.
My honest review of Cisco Jabber
- Call clarity and quality is great
- Customer Service Support is fast
- Chat and messaging features work seamlessly
- Automatic status updates is great too.
- Screen sharing is great and fast
- Better integration into Outlook
- Username and Passwords being forgotten by the software
- Lack of alerts when getting an incoming call
- Better UI
- Nice integration
- Well established
- Although some UI improvement has been rolled out, overall UX is still lacking
- Connection sometime unstable
- Not a lot of documentation
- It has an efficient cloud phone system that allows you to make and receive calls from anywhere with total stability.
- It is really easy to share files with the work team and quickly and securely search these files.
- Offers everyday integrations such as Miro, Salesforce, and others.
- Allows for high-quality videoconferencing meetings, making use of versatile screen sharing.
- Offers the ability to automate tasks with built-in artificial intelligence.
- I consider it necessary to improve the search function.
- The handling of large files is sometimes slow.
Great product with good support to match
we do not use it as our internal meetings or communications platform.
- Easy to join meetings
- Simple to create email invites
- Great integration with endpoints
- Less difficulty with features.
Worthy Webex
- Make meetings more productive with automatic transcriptions, notes and highlights.
- Multilayer security built with Cisco’s industry-leading security expertise.
- Team collaboration with persistent messaging, file-sharing.
- and whiteboarding with anyone on any device.
- For offline use. The application is needed to be downloaded before use.
- Comment control and chat control is weak.
- The website version is weaker as compared to the app version.
Not Suited: while using from browser, weak features.
- Noise Cancellation built in with optimizations' for the users voice.
- Ad-hoc meetings in group spaces.
- Out of the box integrations with products like Salesforce and ServiceNow.
- Custom API and Bot integrations are able to be done easily.
- Slightly more resource friendly on Windows based devices.
- Ability to do live sharing through Office apps (like Powerpoint sharing in Microsoft Teams).
- Messaging with other platforms without the need for integrations (i.e. direct messages to organizations using Microsoft Teams).
WebEx App single platform for Communication.
- One stop shop for all your messaging, meetings and calling needs
- It paves the way to eliminate the most archaic method of communication using emails
- the most efficient way to collaborate and communicate amongst teams/company.
- WebEx should allow mobile phones with eSIM to be used as a WebEx device seamlessly integrated
- seamless integration of OnPrem and WebEx Cloud as a single redundant hybrid solution. Failure of one or the other would be invisible to the end user for all calling features and services. ZeroImpactSolution
- USB or a device to convert Big Screen TV's into WebEx device for WFH workforce