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Webex App

Webex App

Overview

What is Webex App?

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

8 videos

Webex Allows Team Members to Easily & Quickly Connect and Participate in Meetings: User Review
03:47
Developer Leans on Webex to Support Meetings With Large Amounts of Attendees: User Review
03:01
User Review: Webex Provides Business With Modern Workplace Communication & Collaboration Tools
02:09
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Pricing

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Basic Plan

$0.00

Cloud
user/month

Meet Plan

$13.50

Cloud
user/month

Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.webex.com/pricing/index.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.9
Avg 7.9

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.5
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.2
Avg 8.1
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Product Details

What is Webex App?

The Webex App brings together Webex Calling, Meetings, Messaging, Polling, Whiteboarding and Video Messaging into a single application, fostering effortless collaboration and unlocking more productive ways to work. The Webex App provides a comprehensive and intelligent collaboration experience across every workload, enabling users to securely connect, communicate and get work done anywhere.

Seamless collaboration across devices, locations and organizations:


  • Any computer, tablet, phone, browser or Webex Device can be used to connect
  • Secures collaboration with people inside and outside the organization
  • Minimizes app switching with integrated workflows across other business applications
  • Move calls or meetings to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration


Power engaging interactions with more ways to participate


  • Removes language barriers with real-time language translation into 100+ languages
  • Enables audiences to share their reactions with animated emojis and gesture recognition
  • Real-time collaboration on documents and whiteboards
  • Encourages more participation with polling, Q&A and breakout rooms


Unlocking more productivity with AI-powered innovations


  • Makes meetings more productive with automatic transcriptions, summaries and highlights
  • Reduces disruptions with background noise removal and voice enhancement
  • Monitoring and management of work-life balance and professional relationships with personal insights

Webex App Features

Project Management Features

  • Supported: Task Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Skype
  • Supported: Integrates with GoToMeeting
  • Supported: Integrates with Gmail and Google Hangouts
  • Supported: Integrates with Outlook

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Integrates with SharePoint
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Webex App Videos

Webex App
Pairing and sharing on the Webex App

Webex App Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

Slack, Zoom Workplace, and Microsoft Teams are common alternatives for Webex App.

Reviewers rate Integrates with Gmail and Google Hangouts highest, with a score of 9.

The most common users of Webex App are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(1588)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Effortless Setup and Seamless Device Compatibility: Users have consistently praised the seamless setup process of Webex, emphasizing its compatibility with various peripheral devices that enhance user experience and convenience during meetings users also appreciate the mobility features that allow for connections on the go.

Language Translation: Users have noted the usefulness of real-time language translation. This allows users to connect with a diverse set of people and increases collaboration across multiple locations.

Robust Video Conferencing Capabilities with High Audio Quality: Reviewers appreciate the robust video conferencing capabilities offered by Webex, coupled with high-quality audio and smooth remote access options. This combination enhances communication effectiveness during virtual meetings and is highly valued by users.

Complex User Interface: Many users have frequently found the Webex interface to be overly complex and feature-rich, resulting in a steep learning curve. This complexity has led to performance lags and difficulties for first-time users, making navigation and utilization challenging.

Integration Challenges with Non-Cisco Devices: A notable demand exists among reviewers for better integration with non-Cisco devices and software. Users express frustration over the lack of seamless connectivity with other platforms, advocating for improved compatibility and a more streamlined user experience across various devices.

High Resource Usage: Concerns have been raised regarding high resource usage on devices, particularly significant CPU and memory consumption levels. Users also report encountering obstacles when attempting to schedule meetings through Microsoft suites, indicating operational inefficiencies that impact overall user experience negatively.

Reviews

(1-25 of 403)
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Go online with Webex App

Rating: 8 out of 10
September 13, 2024
RL
Vetted Review
Verified User
Webex App
2 years of experience
In our institute, Webex App is the major app used for almost all online programs like seminars/workshops, blended teaching strategies. It has very simple to use UI hence it is loved most from all. It is also used for daily online meetings since the app has most features as compared to other products. For tutorials, it comes with Whiteboard which is very helpful.
  • Audio and Video are of great quality even when there are many participants.
  • No Disruptions in between.
  • Can be used remotely.
  • Chat has good options
For Guest lectures and seminars where the participants are more, it can be used.

The Webex App review from a CSXM Perspective

Rating: 10 out of 10
August 29, 2024
KK
Vetted Review
Verified User
Webex App
5 years of experience
In my orgnisation we support Webex App as a partner for many customers. We support the Webex App as customer success experience manager, where we do review and analyse the data so that we can forecast on growth. This helps to identify the need of additional licences and helps to support the customer needs.
  • Messaging within organisation
  • Create meeting and invite participant to join in virtually around the world
  • Integrate other collaborations solutions like the calling and so on
I have managed the build and run for Webex Calling implementation. Migrations and activating phone numbers are quite tedious when you have a large number of users, maybe we can add the numbers directly in bulk update and activate it accordingly.

It is also difficult to do an extract and to read which licences type and when the licences was assigned on the users list accordingly.

Webex App: A Professional Virtual Meeting Platform

Rating: 9 out of 10
August 28, 2024
Cisco Webex App is the go to application which my organization uses it to arranges any online or virtual meetings which involve internal team workers or some times may be some members which are outside the organization like various supplies, vendors and manufacturers. My organization also uses it organize various online trainings and webinars which involve around 200+ participants.
  • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
  • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
  • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
I would really recommend Webex App to any of colleague or recommend the company's management to start using Webex App for virtual meeting in their organization as once the Webex App is installed in the system and most probably working professionals have access to high quality internet, it becomes extremely user-friendly and convenient to have a call with any of the team member of the organization.

Webex App review

Rating: 8 out of 10
August 28, 2024
Verified User
Vetted Review
Verified User
Webex App
2 years of experience
We use Webex App to operate our day-to-day business and communicate with our team via Chat, Calls, or both as required because the team is segregated in different geographical locations.
Webex App is our primary source of communication and we also use this for tech-related issues via different spaces to resolve our technical issues, Share process updates, scheduling meetings.
  • Create spaces for better communication with the team
  • Segregating sections like Messages, People, Content, Schedule and +apps
  • Schedule call directly from Webex App
  • Giving space to put your personal things for yourself
Webex App is a well-known app and I have used it for a long time. Initially, I was only using its chat feature but recently we started using the call feature as well I see some lag in calling quality, setting up meetings,s and calendar view. This all some pointers leading to giving a rating of 8.

Webex App: One of the best instant messaging apps for business

Rating: 9 out of 10
August 28, 2024
GD
Vetted Review
Verified User
Webex App
4 years of experience
Verified on LinkedIn
As a remote worker who works on a non-remote team, it is incredibly important that I stay in touch with my teammates and others in the organization, both from a work and personal standpoint. I can use Webex App to ask how someone's weekend was, quickly follow up on a project, ask a quick question, or send a friendly reminder. Webex App acts as a virtual desk touch.
  • Seeing someone's availability and status
  • Integrating with my calendar and meetings
  • Integrating with Giphy for fun gifs
Instead of stopping by someone's desk, not knowing if they are in a meeting or if they have their head down working on something important, I can send a Webex App message, allowing them to address the question when their workflow allows it. This saves time for both of us. Because I am a remote worker on a non-remote team, I can also use it to simply catch up on everyone's day, send a picture of my cat, or just generally maintain a social connection with people in and outside of my team.

Webex App is not appropriate for sending documents that will want to be retrieved at a later time, sending wordier messages with more than one objective, or communicating with multiple people outside of one's team. This is a shortcoming of messaging platforms overall, not necessarily Webex.

Great App For Larger Audiences

Rating: 8 out of 10
August 22, 2024
AH
Vetted Review
Verified User
Webex App
3 years of experience
It is mainly used for webinars, especially after COVID. Since then it has become a common name in our organization. It comes with the app on mobile and hence it is used easily for online teaching, meetings and chat. The mobile app is simple with many essential options, but not like computer app features.
  • It can be used with many no of participants with little problems like being slow in between Maximum capacity, I haven't tried.
  • App has many features, like white board, chat and screen sharing with simple clicks.
  • Chat is real time and so does screen sharing. There is no lagging.
It is most suited for webinars or meetings where participants are more. It is also essential where 2 way communication meeting is required.

Webex App Review

Rating: 10 out of 10
June 12, 2024
Verified User
Vetted Review
Webex App
4 years of experience
So we use it as a collaboration tool. We use it for things like tracking customer issues, high-priority incident handling, collaborating with internal and external users, sharing documentation, and just categorizing the types of conversations we have.
  • The noise canceling or noise removing, maybe I stitch noise canceling. When you're in meetings, if something's going on around you versus other applications that we've used, that's probably the best. So it makes sure that someone is, when they're speaking, their voice is clear and no background noise is heard on the call. Someone could be running a lawnmower or when they cough, it'll be able to cut it out properly when the, I'm trying to think. The way that teams and spaces organized within the tools is really nice. It allows you to be more granular about who is needed where and in what kind of conversation so that you're not being overwhelmed with messages. If you don't need to be in that team, then you're not going to be bothered with all the stuff that's going on. It's quite compartmentalizing everybody.
Scenarios where it's well suited? Office environments, schools, any place that you need to connect with others. I mean that's, the app is for collaboration, so you only really use it for that. So I dunno where it wouldn't be well suited is where you don't want to talk to anybody. So I don't know.

Webex App Review

Rating: 10 out of 10
June 10, 2024
Verified User
Vetted Review
Webex App
2 years of experience
It's basically our main tool for communicating with more than two people. We'll just start up a WebEx meeting. We'll use it for scheduling meetings, pretty much any type of collaboration, screen sharing, all sorts of stuff.
  • It's very good at providing a platform for collaboration. We did a meeting where tied in with my tablet and did basically a whiteboard session using my iPad with my iPad pencil to kind of just draw stuff out and made it very easy to continue the technical conversation we were having with being able to easily draw it out. Much easier than using a mouse on a screen to kind of do the same type of stuff. So it's pretty feature rich from that perspective.
It's perfectly suited for any type of collaboration. We will use WebEx all the time for customer meetings and customer presentation, internal team meetings. Anytime where we've got to just talk about something, it's very easy to do a quick screen share, bring up an app, share it all out so we're all almost like looking over your shoulder type of scenario when you're working on something. As far as where it wouldn't be, the one aspect we don't really use Jabber, so I know that kind of ties in a little bit from an IM perspective with the app. I mean we pretty much use WebEx. WebEx meetings for a lot of stuff.

Sharing my experience of Webex App!

Rating: 7 out of 10
June 10, 2024
OG
Vetted Review
Verified User
Webex App
2 years of experience
Webex App filled the gap that we had in terms of online collaborations with our remote teams and clients. We mostly use Webex App to communicate with our existing and prospective clients. It also plays a vital role to maintain our daily operations as communicating with our remote team members became easier. We can arrange monthly feedback meetings with our clients and take actions more efficiently.
  • The call feature caught our attention very quickly and compared to other collaboration apps in the market right now it's quite a unique feature for sure!
  • The built in calendar feature is simple yet comes very handy while scheduling any meetings.
  • Another noticeable feature is meeting recap which helps to summarize those long and boring team meetings.
  • Separate team space can be created which is another simple yet great feature!
We have a large number of employees that work remotely and I think to communicate with remote workforce and maintain proper communication channel, Webex App suits quite well.

Webex App review

Rating: 7 out of 10
June 05, 2024
PC
Vetted Review
Verified User
Webex App
5 years of experience
This is our enterprise communication tool besides email. We also use it for meetings and at times integrate with the court system.
  • shares team related information
  • we use it for internal video calling
  • meetings among departments
It's good for our group, but does not integrate well with Zoom that others use

Webex App Review

Rating: 9 out of 10
June 05, 2024
Verified User
Vetted Review
Verified User
Webex App
7 years of experience
Primarily to interact with Cisco Technical Assistance Centre (TAC) Engineers, external vendors/suppliers and to test new features / compare with our existing offerings. Also using Webex App for Viper phones.
  • Integrates with Teams
  • Video calling
  • Content sharing
Troubleshooting with TAC or colleagues, proving training and knowledge transfer with hands on experience are two examples of where Webex App excels. I haven't enjoyed large (10+ attendee) meetings with it as it doesn't seem to switch between talkers as well as some other apps.

Webex : the best market competitor in video conferencing!

Rating: 9 out of 10
April 06, 2024
Verified User
Vetted Review
Verified User
Webex App
2 years of experience
Because of my support profile, I am constantly in contact with multiple clients from various platform, Webex is one of the trusted and preferred platform I like to work in.
Though most of my clients like to work on MS Teams, the best alternative to it is Webex. I like the stream video quality in video meets with clients, and the UI is smooth too.
Apart from that, CISCO branded product ultimately gets the trust.
  • Troubleshooting Session with clients.
  • Video Conferencing
  • Screen sharing
  • Best whiteboarding tool
The customers who cannot afford MS suite, usually go to Webex as it is the best alternative, specially in pricing segment I believe.
apart from that Webex is very suitable efficient video conferencing and meeting application.

Still, as MS Teams is available by default in most of the client operating systems, Cisco Webex is not much preferred for me.

Webex App Stands Out as the Optimal Solution for Internal Communications

Rating: 10 out of 10
March 24, 2024
Verified User
Vetted Review
Verified User
Webex App
1 year of experience
We use the Webex App as an internal communication tool in our company. It helps facilitate communication between departments and within teams, making our interactions more productive. Additionally, we utilize it for project management purposes by creating spaces for projects and working groups. We also open some interesting spaces for the team, such as a movie enthusiasts' or book lovers' club.
  • Callings
  • Meetings
  • Webinars
Webex App is very suitable because it has mobile, desktop, and web versions, allowing you to use it anywhere. The meeting option of the Webex App allows you to organize, schedule, and participate in meetings with very high quality. It also allows you to share your screen and record the meeting, which helps you to do it more effectively.

Webex App proves to be the best application for remote and hybrid users

Rating: 10 out of 10
March 22, 2024
FT
Vetted Review
Verified User
Webex App
4 years of experience
WebEx App allows me to connect with my colleagues, customers, and vendors. It runs smoothly, is highly customizable, and provides me with all the needed features that allow me to complete my tasks remotely. With the App I am synched with my colleagues, I keep the customers updated with progress on their tickets and receive the latest information from the vendors. I also use my app to make PSTN calls, get notified that I have voicemail, and be able to listen to my voicemail in a list from the app. It also provides me with the ability to share content and control other people's desktops. It's also functional for me to transfer files. The Webex App also notifies my contacts when I'm currently not available.

A recently added feature that covers another channel of communication is texting. I no longer have to text from my personal number, I can now send and receive texts from and to mobile devices from my Webex App. A missing feature is sending and receiving images through texts.
  • Keeping everyone engaged
  • Smoothly transform from a texting environment to a call environment
  • Remote Control provides functionality
I believe Webex App is a great benefit for hybrid workers. The fact that you can have it on your mobile or laptop and you can have your office number on it makes it a great value for remote workers and workers on the go. As a managed service engineer, the app proves to be very worthy when I approach customer problems, I can keep customers updated with the latest news and also remotely connect and control their desktops if needed. The ability to go from texting to video call and save previous files and information increases efficiency.

Webex App review

Rating: 8 out of 10
February 20, 2024
Verified User
Vetted Review
Verified User
Webex App
2 years of experience
We use Webex App as designed, to have video conferences with clients. We also use the 'request remote access feature' if there are any troubleshooting needs that our clients need. It is nice to have that feature because it helps the clients understand what we are doing as they watch us troubleshoot on their screens.
  • Video conference
  • Audio
  • Remote access
I mainly use the Webex App for video conferencing, which, in that case, is good and has good video resolution. There are times when I am in a video conference call and the client needs help with troubleshooting and I can request access of their computer to help, in those case, the cursor can be very slow and not respond well.

One of the best virtual calling applications that offers easy navigation

Rating: 9 out of 10
February 09, 2024
RO
Vetted Review
Verified User
Webex App
1 year of experience
Great help in performing daily tasks through screen sharing. It helps us communicate more efficiently with third parties. It has also helped us improve our communications. Users are familiar with the platform. Now we can have a quick and efficient online meeting. It solves a huge inaccessibility problem. Thanks to this platform, I have been able to easily collaborate with colleagues from all over the world.
  • Share screen
  • Excellent image and sound quality
  • Amazing user interface
It is not limited only to video conferencing but also has chat tools. The Webex App platform offers maximum data security by providing us with a communication platform. It allows audio and video quality superior to other platforms. You can set a time when everyone is available. Allows screen sharing function that integrates all participants.

Effective Communications with Webex App

Rating: 8 out of 10
December 28, 2023
SS
Vetted Review
Verified User
Webex App
1 year of experience
Webex App is being used in our organization as a key communication tool. It enables us to effectively connect with team members with the help of multimedia tools. Webex app has a cross-platform support that allows fast and on the go access for work related communications. Members can also join meetings from the application.
  • File sharing and collaboration capabilities
  • Call, meetings, and chat functionality.
  • Ability to screen share and record meetings
Webex App is highy suitable for remote organizations. Any organizations have a mix of even a limited number of remote employees or those that promote flexible work, can benefit a lot from Webex App. Webex App would enable them with the omni-channel communication requirements. It is highly effective in such cases.

Reliable and Resilient Collaboration Solution

Rating: 10 out of 10
December 27, 2023
JA
Vetted Review
Verified User
Webex App
3 years of experience
Webex app is a collaboration and communication tool developed by Cisco, and it offers a range of features that facilitate virtual meetings, webinars, messaging, and file sharing that can also help me for every daily basis most of my meetings are created Webex and for me its efficient to use it.
  • webex chat
  • scheduled meeting or event
  • provide Unified collaboration
  • seemless calling
Based in my experience Webex App is very effective in so many ways in making calls, meetings, and setting an appointment it does very well.

Webex app is the new way of healthy collaboration

Rating: 8 out of 10
December 13, 2023
Verified User
Vetted Review
Webex App
4 years of experience
We use Webex App for collaboration with internal as well as other organization colleagues who are whitelisted. It is very useful for having chats, calls and also attending meetings. We also use file share feature which is very useful. The Webex App has a very rich feature base which fulfils todays modern working styles.
  • Screen sharing and screen zooming for others who are seeing it.
  • Live translation and transcripts
  • Call recording
Webex App has a very executive appearance and enriched with modern day features like live translation, transcripts. It is more than a messaging app and combines the messaging, presence, calling and meetings. It is more than this and is a complete collaboration package. More features keep on coming and our feedback is also considered to develop this app collectively.

Webex App review

Rating: 8 out of 10
December 07, 2023
Verified User
Vetted Review
Verified User
Webex App
5 years of experience
We use this tool as a Collaboration tool for hybrid environment. We have multiple remote sites and tool helps us collaborate between various staff.
  • Chat
  • Call
  • Sharing
It is well suited for Remote and hybrid meetings and collaboration. We have few remote locations and the Webex App experience is not great due to network Bandwidth.

Webex App Review

Rating: 10 out of 10
December 07, 2023
VK
Vetted Review
Verified User
Webex App
5 years of experience
I use the Webex app regularly when I need to quickly connect with a client, gain remote access, or screen share. I don't need to maintain my own application and all the necessary infrastructure for it to work; all I need is an internet connection to communicate with the cloud. This saves me a lot of time when a quick meeting is needed. I especially use meeting recordings; It’s very convenient to download recordings from the cloud in mp4 format.
  • Meeting recordings
  • Screen Sharing
  • Remote Desktop
  • Number of simultaneous meeting participants
The application is most suitable for small organizations that do not make sense to maintain an entire team of developers and server infrastructure for their own remote meeting application. However, there are structures that have strict regulations on the use of cloud solutions (including remote meetings); in this case, for example, it is worth paying attention to creating your own video conferencing server.

Has some catching up to do with Microsoft

Rating: 6 out of 10
December 06, 2023
DM
Vetted Review
Verified User
Webex App
3 years of experience
Webex App was our next step from Jabber to provide collaboration across the business. We used the collaboration features to quickly spin up teams to resolve issues and brainstorm together. This is also our softphone platform, which helped us completely move away from desk phones.
  • Chat
  • Presence
  • Screen Sharing
Heavy competition and integration from MS Teams has almost shifted us entirely away from this product. When we first deployed we were looking to move into the Contact Centre solution, but the boom of MS Teams has seen us shift away.

Powering hybrid work using the Webex App.

Rating: 9 out of 10
December 06, 2023
LP
Vetted Review
Verified User
Webex App
6 years of experience
I use the Webex app for instant messaging, joining Webex meetings, for group chat, and primarily to stay connected to other word wide users that use Cisco products. Cisco has provided public spaces, that anyone with a Cisco Webex account can join, that allows you to talk to other Cisco users that are using Cisco products. I've also joined the Cisco certifications public spaces to exchange messages with other certification test takers. The biggest use case so far has been having a space that I can use to collaborate with my team members on projects we are working on. It is so handy to have a single place for an exchange of ideas.
  • User-Friendly Interface
  • Chat and File Sharing
  • Reliable Video and Audio Quality
  • User-Friendly Interface
  • Screen Sharing and Collaboration
The biggest use case I have for Webex is the public and private Spaces feature. It is so handy to have a single place where I can collaborate with team members on a single project. We can chat about new ideas and share files just on that specific project. That way I am not having to search email, or a Sharepoint site or a network drives for files. And I don't have to search through a separate chat log for ideas for this project. Add to that that I can use the Webex app on my PC, Mac, iphone and Android tablet and that makes it the killer app.

Webex App, a truly professional App

Rating: 10 out of 10
December 04, 2023
BG
Vetted Review
Verified User
Webex App
8 years of experience
We use Webex App as our Video conferencing, chat channels and work phone system. It is very nice to have an application that works for our hybrid working styles. From the Lawyers that work part time from home to support people that travel, it keeps us all connected and easy to reach others as well as to share pictures, documents and have live meetings. We sometimes have to use other platforms because of our clients, but seem to have more issues with other platforms, especially when adding a conference room to a video call.
  • Connects easily
  • Sharing is simple
  • Gives you the option to have it call your phone for audio if you have a poor connection
Webex App works best in conference rooms when using the Cisco hardware. No other platform performs as easily as the Webex App. I appreciate that Cisco recognizes that sometimes their user need to use a different platform on their hardware and are working to improve the experience.

My most preferred Meeting/Call application.

Rating: 8 out of 10
November 27, 2023
RN
Vetted Review
Verified User
Webex App
2 years of experience
So, I have been using Webex App for more than 2 years now. My experience is somewhat in the range of 70-80% satisfied. The rest of 20-30% lacks, for the experience when the UI is too heavy to be loaded on the hardware. This happens a lot with me, as I continuously switch on multiple laptops for Training, Development, Client laptops, Office machines, and Personal laptop. I have seen the application working flawlessly in some laptops and sometimes it lags like it will never load in some scenarios, though this majorly depends on the operating system and hardware capability, a "Lite" version would have been really appreciated. Apart from above mentioned, I am a fan of Webex App, and most of my clients' organizations communications are switched to Webex App. I really love the chat, meetings UI's and specifically the HD video call support, which I experienced on my high end 1080p camera on my laptop, and I really really like the single click invite from ongoing meetings from Webex App.
  • Single click invite to other participants.
  • There is an app for Linux, Windows, Android, MAC OS, so literally, every OS I work on.
  • Love the HD video presentations that I am addicted to right now.
As per my job description, I need to work on multiple connectivity and messaging applications for official meetings, and Cisco Webex App, is my default choice, especially when it is client calls rather than internal meetings, as Cisco applications are available on each OS that I work on, and due to similarity of the UI across the OS's, it becomes more help in transition quickly while switching between multiple devices. Though in some older devices, slight lag is present, it's still well suited for good hardware.

If I want to do HD streaming in meetings, I will definitely have to go with the Webex App, and comparatively to other meeting and engagement platforms (apps) Webex App is what I was able to get in "sync" with effortlessly.
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