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Webex App

Webex App

Overview

What is Webex App?

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

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Recent Reviews

Webex App review

10 out of 10
April 10, 2024
Incentivized
My organization uses the Webex App to facilitate fast and efficient collaboration needs. Whether on a desktop or mobile, the Webex app …
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Webex App review

8 out of 10
February 20, 2024
Incentivized
We use Webex App as designed, to have video conferences with clients. We also use the 'request remote access feature' if there are any …
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Webex App

10 out of 10
February 09, 2024
Incentivized
We use Webex App to collaborate with colleagues and partners. The application allows us to collaborate using a reach media experience.
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (577)
    8.9
    89%
  • Mobile Access (509)
    8.8
    88%
  • Discussions (521)
    8.7
    87%
  • Notifications (568)
    8.6
    86%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

8 videos

Webex Allows Team Members to Easily & Quickly Connect and Participate in Meetings: User Review
03:47
Developer Leans on Webex to Support Meetings With Large Amounts of Attendees: User Review
03:01
User Review: Webex Provides Business With Modern Workplace Communication & Collaboration Tools
02:09
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Pricing

View all pricing

Basic Plan

$0.00

Cloud
user/month

Meet Plan

$13.50

Cloud
user/month

Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.webex.com/pricing/index.html

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.5
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.1
Avg 8.1
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Product Details

What is Webex App?

The Webex App brings together Webex Calling, Meetings, Messaging, Polling, Whiteboarding and Video Messaging into a single application, fostering effortless collaboration and unlocking more productive ways to work. The Webex App provides a comprehensive and intelligent collaboration experience across every workload, enabling users to securely connect, communicate and get work done anywhere.

Seamless collaboration across devices, locations and organizations:


  • Any computer, tablet, phone, browser or Webex Device can be used to connect
  • Secures collaboration with people inside and outside the organization •Minimizes app switching with integrated workflows across other business applications
  • Move calls or meetings to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration


Power engaging interactions with more ways to participate


  • Removes language barriers with real-time language translation into 100+ languages
  • Enables audiences to share their reactions with animated emojis and gesture recognition
  • Real-time collaboration on documents and whiteboards
  • Encourages more participation with polling, Q&A and breakout rooms


Unlocking more productivity with AI-powered innovations


  • Makes meetings more productive with automatic transcriptions, summaries and highlights
  • Reduces disruptions with background noise removal and voice enhancement
  • Monitoring and management of work-life balance and professional relationships with personal insights

Webex App Features

Project Management Features

  • Supported: Task Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Skype
  • Supported: Integrates with GoToMeeting
  • Supported: Integrates with Gmail and Google Hangouts
  • Supported: Integrates with Outlook

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Integrates with SharePoint
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Webex App Videos

Webex App
Pairing and sharing on the Webex App

Webex App Competitors

Webex App Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

Slack, Zoom, and Microsoft Teams are common alternatives for Webex App.

Reviewers rate Chat highest, with a score of 8.9.

The most common users of Webex App are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(1560)

Attribute Ratings

Reviews

(51-75 of 548)
Companies can't remove reviews or game the system. Here's why
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Webex is equivalent [to] all these products. It's not as intuitive as Zoom but works well for connecting people especially if you are already in its ecosystem. It can be used as a replacement for any of these products. It isn't as integrated into the workflow as MS Teams, but it makes collaboration much easier than plain teleconferences.
pierre landry | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The cisco jabber is the best compared to genesys cloud . I try a lot of different software to replace the regular phone at the office. For me, this is the best for its reliability and simplicity. It does what it need to be. Good sound quality for the customers. Never complaint about sound quality from the customers.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Easy to use without any complications. The quality of calls is always better when compared to others. User-friendly, it can be easily explained to a customer for one-time use and there are no glitches or downtimes faced. Highly secured without any breach of privacy Wide variety of customisation options on call quality.
Score 10 out of 10
Vetted Review
ResellerIncentivized
I have only mentioned one alternative since it supposed to be "the competition" for WebEx App, but in general, all the alternatives lack something. If not a good integration with a communications system, maybe the support the vendor has, maybe the endpoints available for HD video conferencing, maybe a connector to a calendar. I really think that Cisco's technology "combo" across all layers of communications is unbeatable.
Jamie Drahos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We previously used Microsoft Lync before it made the switch to Skype. Although it was a fine tool, it didn't have the communication integration that comes with the Cisco solution.
Nicola Broodbank | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
I personally prefer Webex [App] due to its ease of use and functionality. I think that a lot of users and organisations historically used Microsoft or Zoom, especially due to the free models available, and continue to use them out of habit. Change is difficult to implement.
Peter Qumsiyeh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I like Cisco Jabber better for chatting and making/receiving calls using our landline phone number as if we are in the office. I also like how Jabber lets you control your status automatically or manually, Teams does not. I think Teams is better for meetings though. We actually use both. Between the two, we think we are well covered.
Score 8 out of 10
Vetted Review
ResellerIncentivized
I think Teams is more seamlessly integrated for functions within Teams, and certainly requires less customer expertise, as most of the heavy lifting is in the Webex cloud. I think that Skype integrates better for traditional federations as Teams really has no native solution for this.
Scott Puhac | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
I currently use both MS Teams and Cisco Webex Teams as our company has recently merged. I can say that overall, I love MS Teams way more than Webex teams. The interface feels smoother, the integration with other apps is better (SharePoint, flow, Powerapps, OneNote, etc). and really allows for innovative thinking with the ability to add in O365 web apps.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The user interface of Webex is way too good compared to GoToMeeting. There is no copy-paste option on the latter whereas Webex supports that like a charm. The audio clarity on Webex is nothing compared to what I saw in the GoToMeeting app. Webex does not require very high data for good quality audio.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We eventually switched to Zoom solely based on the poor video quality of Cisco Jabber. We kept Cisco Jabber for chat for quite awhile, and eventually realized it was cheaper to switch to Microsoft Teams. Cisco Jabber is better for chat quality and features, but Microsoft Teams was a lot cheaper and included for free with other Microsoft software we purchase.
Lochan Kalicharan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently, this has been the only solution we have tested and due to its success in meeting all our criteria, we have continued to use this. We do not foresee any future changes unless our immediate needs for communication and virtual collaborative spaces changes. At that point, we will further explore our options.
July 25, 2023

Cisco Jabber Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We had used Skype and Lync. Our company installed [them] on our PCs, but [it] was not very practical during pandemic since we are [working] from home. Cisco Jabber has been a better solution, using the existing Cisco Unified Communication solution giving us mobility and triple-play service using our own mobile.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Microsoft recently collaborated with Nuance and hence I hope they improve in chat transcriptions with AI but Webex is still the market leader and reliable when it comes to audio and video based meetings, chatting and real time audio to text transcriptions.
Tim Roberts | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It has more features, a LOT more security, ROI is in the region of up to 10x cheaper than our existing PBXes that are at sites. The Spaces and Teams set up is very easy to do, the extended features, once enabled, are even more so. The fact you can also manage it from a web portal helps too.
Ivan Cui | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Cisco jabber bring one of the original software in the telo space gives it’s advantage of deep market penetration, that being said it is well connected to a lot of software and platforms. It is also an affordable solution for companies to start with, i would recommend Cisco jabber for others.
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