Skip to main content
TrustRadius
Webex Webinars

Webex Webinars

Overview

What is Webex Webinars?

Webex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.

Read more
Recent Reviews

Webex Webinars Review

7 out of 10
February 11, 2023
Incentivized
the Cisco webex webinars are Very interactive online events. The quality of the Content sharing is very satisfying as well as the audience …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Record meetings / events (48)
    9.3
    93%
  • Slideshows (45)
    9.1
    91%
  • Audience polling (45)
    9.1
    91%
  • High quality audio (49)
    8.6
    86%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Try Webex Events

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.webex.com/contact-us…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Features

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.6
Avg 7.5

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.4
Avg 8.0

Online Meetings / Events

Features related to hosting and attending meetings and events online.

9.3
Avg 8.1

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.9
Avg 8.3

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.9
Avg 8.4

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

7.7
Avg 7.9
Return to navigation

Product Details

What is Webex Webinars?

Webex Webinars (formerly Webex Events) is a scalable webinar platform that helps users create engaging and impactful experiences, from small sessions to massive global audiences.

Webinar inclusivity, engagement, and interactivity 
  • Encourages active participation with moderated Q&A, live polling, chat, emoji reactions, and gesture recognition 
  • Lets attendees listen in their preferred language with live interpreters included in session 
  • Breakout sessions to dive deeper into topics or encourage connections

Professional and custom webinars at scale 
  • The stage and content that an audience sees before, during, and after the event  are managed in the platform
  • The attendee registration experience can be curated with custom branding options and themes 
  • The presentation can be rehearsed with co-panelists before going live 
  • Accommodates up to 100,000 attendees 
  • Can reach global audiences with real-time translations in 100+ languages 

Webex Webinars Features

Online Events Collaboration Features

  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Handouts

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Data exportability

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Confidential attendee list

Online Events Marketing Features

  • Supported: Branding options
  • Supported: Integration to Marketing Automation

Online Meetings / Events Features

  • Supported: Calendar integration
  • Supported: Record meetings / events
  • Supported: Slideshows
  • Supported: Event registration

Webex Webinars Videos

Experience Webex Webinars in action | Demo
Hosting large scale virtual events with confidence | Webex Webinars

Webex Webinars Competitors

Webex Webinars Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Webex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.

GoTo Webinar, ON24, and Zoom Events & Webinars are common alternatives for Webex Webinars.

Reviewers rate Calendar integration highest, with a score of 9.5.

The most common users of Webex Webinars are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(117)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My personal experience with Webex Webinars has been for the purpose of attending large-scale virtual seminars with a significant number of attendees. The process is simple enough with an email link serving as the invitation and containing instructions on how to join and what to expect. With greater importance on security, Webex Webinars ensures a reliable and secure experience with minimal interruptions. The product is simple to use and is quite reliable. While using the product, I experienced a stable connection and stellar audio quality with only minor dips in video quality.
  • Security.
  • User-Interface.
  • Stable Connection.
  • Easy to join.
  • Custom Events.
  • Different Session Types.
  • Better Chat Options.
Based on my experience, Webex Webinars is very well suited for online presentations and seminars with a large number of attendees. More intimate meetings are less appropriate as the platform is inherently designed with large groups in mind. As an alternative for in-person conferences and tradeshows which have been made more difficult due to the pandemic, Webex Webinars fills the gap in a much-needed niche.
Online Events Collaboration (2)
65%
6.5
Audience polling
70%
7.0
Q&A
60%
6.0
Reporting & Analytics (2)
40%
4.0
Dashboards
80%
8.0
Data exportability
N/A
N/A
Performance & Compatibility of Online Events Software (2)
85%
8.5
High quality audio
100%
10.0
Mobile support
70%
7.0
Online Events Security (2)
N/A
N/A
Participant roles & permissions
N/A
N/A
Confidential attendee list
N/A
N/A
Online Events Marketing (2)
N/A
N/A
Branding options
N/A
N/A
Integration to Marketing Automation
N/A
N/A
Online Meetings / Events (4)
75%
7.5
Calendar integration
N/A
N/A
Record meetings / events
100%
10.0
Slideshows
100%
10.0
Event registration
100%
10.0
  • Greater Exposure
  • Learning Opportunity
  • Improved Productivity
Compared to other big-name video conferencing software, Webex Webinars stands out as it serves to cater to large events whereas the competition does not. Zoom, Microsoft Teams, and Skype to name a few, have all garnered much attention due to the need for virtual meetings but none accomplish the task of facilitating large events as seamlessly as Webex Webinars. Unlike the competition which most likely could not handle events of such a large scale, Webex Webinars maintains reliable connection and meeting integrity, allowing users to focus on the experience at hand.
4
Webex Webinars serves as a vehicle to facilitate the attendance and interaction at virtual webinars and presentations. In my company this serves several purposes including allowing employees to complete continuing education units and professional development hours for the purpose of licensure as well as the required ethics courses. Additionally, Webex Webinars allows users to learn and fine tune skills by attending educational sessions.
On our company team we have several employees that manage and oversee operations related to the computer software and technology used on a daily basis. Webex Webinars makes up one of these such softwares that our computer technology specialists ensure is up to date and operating correctly. That being said, the initial software setup process was fairly simple and there is minimal upkeep for the software once it has been installed.
  • Webinars
  • Virtual Presentations
  • Remote Learning
  • Learning on the go
  • Increased industry involvement
  • Easier professional development hours
  • Training Programs
  • Product Demos
  • Collaborative Meetings
Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
I have not had any issues with Webex Webinars and as such cannot attest to the ease at which support can be accessed. However, in the seminars I attended through Webex Webinars, there were a few individuals that expressed they were having issues with the software. The team responsible for putting on the event quickly resolved the issue leading me to hold the support for the Webex Webinar software in high regard.
Webex Webinars is a very useable piece of software, due to the ease of creating an event and the simple and smooth process of joining an event as an attendee. The user experience, ranging from the initial email invite down to the clean user interface, is overall very enjoyable and allows for easy access to the information the seminar is producing.
Jamie Drahos | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
WebEx Even Center is currently being used across our entire organization and is part of our Cisco Unified Communications effort. WebEx Event Center addresses our need for an online meeting platform as we are a global company with offices in several companies. WebEx is also integrated with our Jabber chat client for on-demand meetings and our LMS for virtual training.
  • WebEx Event Center is tightly integrated with Outlook, Cisco Jabber chat client, and our LMS for seamless event creation and management.
  • WebEx Event Center allow the user to easily control the options for each event for a quality presentation and interaction with the audience.
  • WebEx Event Center supports several audio options including VOIP and allows us to record meetings.
  • WebEx Event Center recordings are stored in a proprietary file format that is not easily converted to modern video formats. Storage limits are costly.
  • WebEx Event Center requires a browser plugin to launch events, which can difficult when using a corporate managed device.
  • The WebEx Event Center portal could be more intuitive to navigate and use.
WebEx Event center is well suited for most online events/webinars. It is accessible by the majority of our target audiences and provides the features we need to host any type of event (corporate, on-demand, training). WebEx Event Center is less appropriate if your main goal is to have a recorded version that can be posted easily to other platforms as a video. This is most commonly experienced with using WebEx Event Center for online training.
Online Events Collaboration (2)
90%
9.0
Audience polling
90%
9.0
Q&A
90%
9.0
Reporting & Analytics (2)
N/A
N/A
Dashboards
N/A
N/A
Data exportability
N/A
N/A
Performance & Compatibility of Online Events Software (2)
75%
7.5
High quality audio
60%
6.0
Mobile support
90%
9.0
Online Events Security (2)
40%
4.0
Participant roles & permissions
80%
8.0
Confidential attendee list
N/A
N/A
Online Events Marketing (2)
40%
4.0
Branding options
80%
8.0
Integration to Marketing Automation
N/A
N/A
Online Meetings / Events (4)
85%
8.5
Calendar integration
90%
9.0
Record meetings / events
80%
8.0
Slideshows
80%
8.0
Event registration
90%
9.0
  • WebEx Event Center has allowed us to lower training costs by offering additional online options that can be managed through our LMS.
  • WebEx Event Center has helped to lower travel costs for global meetings.
  • WebEx Event Center has provided a platform for easy collaboration among our various business units.
In my opinion, WebEx Event Center is one of the more reliable and accessible tools in its space. Video and audio streams are solid and it offers many of the features that a company would ask for from a tool like this. I will say that Event Center could learn from products like Join.me when it comes to meeting recording and downloading.
  • Webex Meetings
  • Webex App
  • Working from anywhere (e.g., coffee shop, airport)
  • Working from home
Our company is currently following a hybrid work model that is managed by individual teams/supervisors. There has been several models that we have tested and this has worked best for our employee base. Cisco WebEx allows us to stay connected during hybrid work with chat/spaces and meetings. We have also conducted several training sessions over WebEx in the last couple years. The platform has improved over time and become a more competitive solution.
Finding a model that worked for everyone and making sure everyone had the resources they needed to effectively do their job remotely. There were also challenges that we faced with certain groups using the technology off-site. We held several training sessions to assist with the transition and bring people up to speed.
Cisco's hybrid work solutions have really kept everyone connected. Not that everyone is completely happy with meeting remotely, but it still allows meetings, training sessions, and other work to be completed on time. Chat groups allow for collaboration over time on projects. Webinars allow for training and meetings. The improvement to recording meetings and integrating apps have only expanded our use of the platform.
I personally feel a better work/life balance with the hybrid model. At home, I have a more flexible, yet focused space to complete my work. The office is still there and allows for the human interaction that we often crave after time apart. Each employee's experience is different and personal to their situation and style of work. The hybrid model allows for everyone to find their own flow and pattern to work.
I was not part of the decision to choose Cisco and we were using it prior to our switch to hybrid. I was not happy with the choice to go with Cisco at first. I felt WebEx was lagging behind the competition... especially products like Zoom, Slack, Discord. However, recent updates have made huge strides in the right direction and I feel that it is a competitive product now. Recording files have switch to mp4 for better compatibility. The chat app is now more like Slack in functionality. And easy integration of third party services has expanded usability during meetings.
  • Webex
50
Webex Webinars (formerly Events) is used by a smaller audience in our company. Primarily our training and communications departments, due to the nature of the product. While all employees engage with Webex Meetings, Webinars is reserved for special or larger events that require unique features that aren't used on a daily basis.
10
This is a mix of I.T. support that is trained on a technical level and functional support that is trained for the usage and lower level troubleshooting of the product. The product runs with very few issues, so little technical support is required on a daily basis. The primary support is need when new users what to leverage the functionality of a Webinar.
  • Corporate quarterly townhall style updates.
  • New product launches with feature training.
  • Manager training.
  • Extend our reach with global engagement.
  • Break-out larger groups for smaller discussions.
  • Manage multiple presenters from a central location.
  • Product training for distribution.
  • Remote company-wide conferences.
  • Research forums for training development.
Webinars is a solid offering that has provided a stable platform for our virtual webinar needs. It is part of a larger offering that increases the value for our organization and keeps us coming back. The integration with our platforms allows for further reach and utilization.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Webex Events is used as a digital platform to connect both internally and externally. Internally we use it when we have a town-hall meeting that we need to mute the audience and have only a few speakers (about 6 as panelists). We give them a dry run call before it to make them familiar with the platform. The only problem is that we need the host to be 100% concentrating to give the ball to the presenter when he presents. This is how we use it internally, and we have few people that have the licenses maybe 20 employees out of 200. The second thing is that we use it externally when we need to have a meeting with the Health Care Professionals, and we can’t meet face to face so we send the link to the HCPs that will attend and send the panelists the link to the speakers and give them a dry run call before the event. The problem here is that so few healthcare professionals are used to it. Webex Events solves the problem of having a face-to-face meeting, and at the same time, it gives us the feel of the real meeting.
  • Sharing the slides from my desktop
  • Customizing the view of the cameras
  • Using the mute all from the host’s
  • Recording the session and sending it
  • Branding for the event.
  • Making the links shorter.
  • Branding the registration page.
It is well suited when we have a meeting, and we need all the attendees to be muted so we can be safe that no one can speak except if he takes a permission.
It is less appropriate when we have a meeting that needs to be branded internally or externally to make the audience have the real feel of the stage and the face-to-face meeting and to highlight whether a brand or a concept of the meeting itself.
Online Events Collaboration (2)
90%
9.0
Audience polling
80%
8.0
Q&A
100%
10.0
Reporting & Analytics (2)
75%
7.5
Dashboards
70%
7.0
Data exportability
80%
8.0
Performance & Compatibility of Online Events Software (2)
100%
10.0
High quality audio
100%
10.0
Mobile support
100%
10.0
Online Events Security (2)
90%
9.0
Participant roles & permissions
80%
8.0
Confidential attendee list
100%
10.0
Online Events Marketing (2)
N/A
N/A
Branding options
N/A
N/A
Integration to Marketing Automation
N/A
N/A
Online Meetings / Events (4)
45%
4.5
Calendar integration
70%
7.0
Record meetings / events
100%
10.0
Slideshows
N/A
N/A
Event registration
10%
1.0
  • Made meeting people easier in the covid era.
  • Made us move forward with our work as meetings for external audience is very important and we used to do it with events.
  • Made us used to working at any situation from home.
Webex Events is used internally by the company so we use it free without paying any fees, unlike ON24 we need to pay money for every webcast we need to do. Microsoft Teams has small issues in the connectivity when the audience is more than 100.
Because there is a great area of improvement, as not all the browsers can be used to open the event, we can’t launch Webex Events from the mobile phone. The most important thing is that I can’t brand my event to have the look and feel of the topic I am talking about.
I sent before to the experts to ask them about the reports, and they answered in detail but didn’t have the fast reply that ON24 support has, for example.
20
Marketing & medical.
2
Digital savviness and technology awareness.
  • Cycle meeting.
  • Town hall meetings.
  • External meetings with the customers.
  • The cycle meeting used to be face to face but we did it using events.
  • The town hall meetings.
  • Workshops with the next generation network internally.
  • Maybe to meet with press.
Now it is a very reliable tool that we need, and we have to buy it as most of the organization uses it nowadays.
Marcus Manderson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
WebEx is often used here because an external party uses that platform. We would join a WebEx meeting, usually for some type of tutorial or training. It is used by various departments here and provides a way for users to see an instructor do a demo that involves software or a computer usage.
  • Training
  • Training - trusted platform for training purposes
  • Real-time - remote participants can provide real-time feedback via voice or chat
  • Interface - the interface is fairly simple and easy to understand for someone who has never used the platform before. The barrier to entry is relatively low.
  • There always seems to be room for video quality improvement (not a necessity, but would be nice)
  • Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
  • The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)
WebEx is well suited for a no hassle way to do an online training or tutorial that requires users to learn about software or a website on the computer.

WebEx is not really suited for a simple meeting that only requires voice (phone call). It is also not suited if participants need to share a mobile application from a mobile device.
Online Events Collaboration (2)
90%
9.0
Audience polling
80%
8.0
Q&A
100%
10.0
Reporting & Analytics (2)
75%
7.5
Dashboards
80%
8.0
Data exportability
70%
7.0
Performance & Compatibility of Online Events Software (2)
65%
6.5
High quality audio
80%
8.0
Mobile support
50%
5.0
Online Events Security (2)
80%
8.0
Participant roles & permissions
80%
8.0
Confidential attendee list
80%
8.0
Online Events Marketing (2)
N/A
N/A
Branding options
N/A
N/A
Integration to Marketing Automation
N/A
N/A
Online Meetings / Events (4)
62.5%
6.3
Calendar integration
N/A
N/A
Record meetings / events
90%
9.0
Slideshows
80%
8.0
Event registration
80%
8.0
  • As with many platforms, it saves money (flight, hotel, other expenses) on having a trainer in person
  • It also saves time; instead of waiting a few days for a trainer to arrive on site, we can schedule a training session and have it up and running within a couple of hours or a day
  • Because it is a widely used platform, many of the support questions have been addressed in forums online and it is not difficult to find answers to common problems
WebEx seems to be the first platform and most widely used. Supported by a quality brand (Cisco) known for its video conference and teleconference technology, WebEx continues to be a consistent, reliable, platform that has outlasted the others.
30
Various functions from education to HR. Depends on what training is needed...
3
Simple IT and AV skills. For the most part, WebEx is very self sustaining; we have not had any issues with the platform this year.
  • Training
  • Screensharing
  • Remote collaboration
  • Nothing too innovative; just training
  • If better features are implemented, we could take even more advantage
It is a great and reliable platform
No
  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product
  • Vendor Reputation
  • Existing Relationship with the Vendor
  • Positive Sales Experience with the Vendor
A quality product that solves a need is the most important factor
It would not change
  • Implemented in-house
No
Change management was minimal
It was a seamless process
  • User adoption
  • Letting users know when it was fully available
The implementation process was fairly simple and straightforward
  • Self-taught
Yes. It is really simple to figure out.
Just right for this type of product; more configurability options would make the platform confusing.
No specific recommendations as we tend to use the platform as is. Some do opt to show/hide the chat and make the screen share screen larger depending on personal preference.
Some - we have done small customizations to the interface
Really easy...
No - we have not done any custom code
No additional configuration or customizations
No
We are fine with the regular.
Support is great. Customer first attitude.
No
Cisco consistently provides great support. As mentioned, we have not had any issues this year at all!
  • Joining a meeting
  • Chatting
  • Screensharing
  • Cannot screenshare from a mobile device
Yes
For joining and attending meetings, it works great. Does not work so well for screensharing from a mobile device.
It is a consistent and reliable platform.
The scalability is really easy
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Fast, reliable, and consistent performance
We have not integrated other systems with WebEx; we tend to use it as a standalone software
I am not sure of the integration support since that is not our current need.
N/A
We have not used nor do we intend to use the integration options in the near future.
Try it out and see if it works for your needs
They are great!
Lines of communication were always open
Cannot share those details
Keep the lines of communication open and ensure everything is in writing
No
  • We did not upgrade
  • Mobile screensharing!
No
No
Return to navigation