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Webex Meetings

Webex Meetings

Overview

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

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Recent Reviews

Webex Meetings Review

1 out of 10
March 29, 2024
Incentivized
We use Webex Meetings in day to day work for meetings with our clients and partners. It gives all benefits of having a online meeting …
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Webex Meetings

8 out of 10
February 09, 2024
Incentivized
Before Covid we didn’t have much use for collaboration tools but since then not only are we hybrid but also have a USA office now so Webex …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (756)
    8.6
    86%
  • High quality audio (762)
    8.6
    86%
  • High quality video (755)
    8.4
    84%
  • Meeting initiation (754)
    8.2
    82%

Reviewer Pros & Cons

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Video Reviews

2 videos

Webex Meetings Review
03:18
Webex Meetings Review
05:41
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Pricing

View all pricing

Webex Free

$0.00

Cloud
user/month

Webex Meet

$14.50

Cloud
user/month

Webex Suite: Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://pricing.webex.com/us/en/hybrid…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $11.95 per month
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.2
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.4
Avg 8.3
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Product Details

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. Webex enables people to collaborate from anywhere and with anyone through meetings, making real-time collaboration more effective and giving everyone the ability to engage no matter their location, language, or communication style.


Making meetings more interactive and engaging

  • Reduces disruptions with background noise removal and voice enhancement
  • Enables audiences to share their reactions with animated emojis and gesture recognition
  • Improves audience engagement with next-gen dynamic polling and Q&A by Slido
  • Customizable stage layout to focus on the content and people that matter most

Making meetings more inclusive

  • Removes language barriers with real-time language translation into 100+ languages and closed captions
  • Ensures everyone’s voice can be heard with anonymous polling/Q&A by Slido
  • Encourages everyone to participate with breakout rooms that enable smaller group discussions
  • Calls or meetings can be moved to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration

Making meetings smarter with AI-powered innovations

  • Makes meetings more productive with automatic transcriptions, summaries, and highlights
  • Supports monitoring and management work-life balance and professional relationships with personal insights
  • Simplifies workflows with up-to-date innovations, and integrations with hundreds of apps

Webex Meetings Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Annotation
  • Supported: Remote support features

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

Webex Meetings Video

Inclusive video conferencing with simultaneous interpretation | Webex Meetings

Webex Meetings Competitors

Webex Meetings Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported LanguagesChinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish

Frequently Asked Questions

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

Webex Meetings starts at $11.95.

Zoom, Microsoft Teams, and GoTo Meeting are common alternatives for Webex Meetings.

Reviewers rate High quality audio and Desktop sharing and Live chat highest, with a score of 8.6.

The most common users of Webex Meetings are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(2390)

Attribute Ratings

Reviews

(151-175 of 773)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Webex mostly for team meetings and also meeting with clients for product and service briefings and discussions
  • Connetivity
  • Clarity
  • User Friendly
  • Takes high bandwidth
  • Some VPN do not support
Webex is best suited when you have virtual meetings and long discussions and screen sharing is required. Does very well in presentations as well
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In my organization, most of the employees are remote in separate time zones. Webex meetings helps bridge the physical distance. It is used for conducting virtual meetings and conferences. Webex meetings allow team members to interact with one another across cities and countries and virtually collaborate with one another and share ideas/updates. Its messaging feature is a great addition and allows team members share screen on the spot.
  • Allows conducting virtual meeting.
  • Allows attendees to join using devices (computer/phones) without any issues
  • Allows text messaging to team members
  • I find that from time to time (infrequently) the webex blanks out and requires re-connecting
  • The whiteboard can be made better for use with mouse
Webex is suitable for: Virtual meetings using video. It works well for both small, medium, and large audiences. Recording the meetings and saving the transcripts Conducting meetings using a variety of devices with or without video. Meeting reminders are a nice feature as well. It is not suitable for meetings that require the user to use the whiteboard feature. That feature is hard to use with a mouse.
October 22, 2022

Easy Meetings

Nicolas Bouchard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Cisco Webex Meetings is used by the whole organisation to schedule web and audio meetings with our customers.
  • Share Documents
  • Audio Conferences
  • Scheduling
  • Video Meetings
Cisco Webex Meetings is well suited to organize a meeting with web/audio participants requiring documents sharing.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
If you need a great meeting tool to move your meetings from real-life to online, Webex can deliver. Webex has been promising and delivering quality for years, constantly updating the software to get better over the years. Nowadays, the mobile version has been a big improvement as more and more of our users tend to use mobile devices like tablets and mobile phones.
  • Mobile version is great
  • User interface is very user-friendly even for the beginners.
  • Stability of meetings
  • Host control lacks some features.
  • Integration might not be an easy task.
  • Sometimes sound quality is not the best
A great tool if you need to host larger presentations or training. We have had more than 200 attendees to our meetings and everything worked just fine without any issues like sound issues to anyone in the meeting. It has a ton of great features and a great great user experience overall.
October 22, 2022

WebEx at its best

Score 9 out of 10
Vetted Review
Verified User
Incentivized
WebEx is one of the most friendly tools/applications which are mostly used for official meetings and personal meetings as well. And quality adheres from WebEx is outstanding. Also, the number of connections/users allowed in WebEx is must more than any other application. Setting and configuration of WebEx application is much easier and a lot of options we get to customize our view.
  • Quality of video and audio is much better than other application.
  • Number of users connected is more than other application.
  • Customization is very and configuration of user account is much easier.
  • User friendly options and menu, configuring the setting is really easy
  • Web based WebEx app is light weighted and not using much resources
  • Quality can be bit addressed for user sitting far from laptop.
  • A lot of customization will improve user activity.
  • Large file sharing is one area to improve.
  • Browser based login need some improvement,because most of times login via browser than application is really difficult
  • Need attention on data usage on mobile access
Cisco WebEx is the best application for video and audio meetings for corporate and personal use. I recommend WebEx application is the best application around the world for officials meetings. It is less appropriate for larger file sharing. Improvement in the setting and more customization help users to do more agile meeting conversations.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Cisco Webex Meetings across the entire organisation to enable collaboration between geographically disparate teams. It allows us to have voice and video conference calls, screen sharing, and instant messaging chats between team members who are working from home and team members working in the office, and also team members who work in different regions and even countries. We also use Cisco Webex Meetings in our physical office conference rooms, to provide a telephony and video conferencing solution that supports meetings between physically co-located employees and remotely located employees.
  • Telephony conferencing
  • Video conferencing
  • Screen sharing
  • Instant messaging chat
  • Has high CPU and memory usage
  • Has high network bandwidth usage
  • Requires low network latency otherwise voice and video quality suffers
Cisco Webex Meetings is well suited for telephony and video conferencing with remote meeting participants and integrates well with physical conferencing devices in office conference rooms. This lets us run meetings and presentations with meeting participants mixed between being physically colocated and remotely located. It also lets us record the meetings and presentations which provides team members that were not able to join the meeting when it was scheduled to still be able to consume the meeting or presentation content at a time more suitable to them.
October 22, 2022

Webex Meetings Works

Score 9 out of 10
Vetted Review
ResellerIncentivized
It's the main form of communication which allows for multiple people to be in the know in real time as well as provide instant feedback to questions/concerns. It also allows me to revisit and search conversations as needed. The ability to see multiple subjects at one time is extremely useful.
  • Real-time responses.
  • Highlights who's available.
  • Ability to search for keywords to find conversations.
  • Too busy.
  • Goes idle to quickly even if on PC in other apps.
  • Can only see most recent conversations.
Perfect for all businesses with people who have mobile or stationary access its less appropriate for those who do not need to interact with other colleagues regularly.
AHMED ZERROUKI | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a vocational institute, working for training with students looking for a certificate, or employees looking for a new challenge, so Webex Meetings is used for training purpose, for remote training and supervision between teachers and their students and collaboration between teacher and administration in day-to-day pedagogical and administrative tasks.
  • Breakout Sessions are great for training and collaboration between students.
  • Slido (Polling and Q&A).
  • Automatic transcript guarantee the real time translation.
  • This application consume high bandwidth hope they can fix this issue.
  • Somme Linux users can’t use Webex meeting in their system.
  • Remote control are still didn't work as it should.
Some specific scenarios where Webex Meetings is well suited: in sharing screen and whiteboard with my students.
Scenario where it is less appropriate: controlling other PC remotely.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been using [Cisco] Webex Meetings for over 10 years for online interactive language teaching (English, Spanish and Portuguese) . We use the platform to give online individual classes to students, not only in Peru but also abroad. The classes are individual classes for single students with their dedicated teacher. We currently have around 60 teachers using Webex meetings exclusively for teaching their classes. Additionally we use Webex Meetings for any administration or management meetings between our team of around 10 staff.
  • Interactive student participation with Annotation tools
  • Ability to save slides as PDFs (with annotations included)
  • Pleasing and logical layout and appearance
  • Ability to share embedded multimedia in slides with UCF format
  • Excelent quality audio and video
  • Ability for administrators to enter meetings / classes anonymously and invisibly to observe classes.
  • Improve visual compatibility with document sharing (PDF and PPT can look different between host and attendee)
  • Reinstatement of UCF (or similar) format.
Document sharing (rather than screen sharing) needs to be improved so that there can be guaranteed consistency between what the host see and what the attendee sees. At the moment the only way to guarantee this is by using the discontinued UCF format. Screen sharing is nit a viable solution as the annotation toools for the attendees is not available. Apart from that [Cisco] Webex Meetings is reliable and comfortable way to conduct online classes. Ability for users accessing meetings from phones or tablets to be able to use the annoation tools would be useful.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it daily for all of our Meetings and Corporate Events. I support all the executives that use it in rooms or at home. We use the Webex Meetings via mobile apps or computer apps as well as joining from Creston tablets in a room. This allows us to meet no matter where we are in the world
  • Video Conferencees
  • Questions
  • Chat
  • chat Features
  • Emjois
  • And Annotate Colors
I think itS Best Suited for video meetings but needs more work if you have a lot of people since it's harder to focus on everyone. I have only tested Webex 5k once but I am told that handles 5,000 users and I assume might have more features to help with the Muting and access for participants
Aziz Khambati | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
Webex Meetings is an allrounder solution with its WebEx App. You can do Instant meetings & also Schedule a meeting in advance. It has seamless integration with Outlook as well for easy scheduling through outlook calendar. It has all the features required to host and conduct an online meeting. Some of the exceptional features are mentioned below 1. Joining Through app or browser or VC device or Mobile or just audio call as well 2. Sharing all types of content is possible including video. 3. You can share files with your participants inside the meeting. 4. Hard Mute & Breakout room feature. 5. 1000 participants limit
  • Can handle large meetings with participants upto 1000 users.
  • With Hard mute feature managing large meetings becomes incredibly easy
  • Breakout sessions will help you create smaller meetings like environment for different topics
  • While sharing the content of browsers like Chrome or Firefox it becomes difficult to toggle from one tab to another due to menu dropdown from the top.
  • Sometimes while joining a meeting it asks you to download the app again even if it's downloaded.
  • Limited scheduling option through mobile WebEx app
Great for company meetings, one-to-one meetings, ideation between the colleagues, for college or school lectures also for training as well. For Webinar kind of situation for larger participants, WebEx events are a more appropriate solution due to much more efficient cloud control and registration features. For Paid events or lectures as well WebEx meeting is suited for the small crowd as it is easy to confirm the number of participants who are present but for larger crowd, WebEx events is great as it provides the feature of Registration Number (Which can be used once per user)
October 21, 2022

Webex Meetings Review

Nigel Sankar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am currently a Webex administrator. I implement and configure document writing and training. Webex Meetings has been beneficial to our organization during the pandemic, from full office staffing to 100% remote and now a hybrid environment. It is our solution for meetings, messaging, and calling. I was fully involved in the process of the migration from desk phones to Webex deployment.
  • One solution for meetings
  • One solution for calling, messaging and meetings
  • Availability of desktop app as well as cell phone apps
  • Ability to work in low bandwidth without video disruption
  • A wider audio solution for hybrid working
  • Availability for low income families
On-demand meetings and the ability to use teams and spaces to transfer documentation. Screen sharing is also important.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use it to manage the work from homes such as having client meetings and presentations, Internal company meetings, and discussions with peers.
  • Good Interface for Meetings
  • Nice Customer Support
  • Good quality for video conferences
  • Can Improve on merging all webex functionality to a single application
  • Can improve the drop rate of calls during conferences
  • can improve the Audio quality while in conference
Webex is an excellent application for managing the audio and video conferences for the organization. It provides nice customer support for any issue [that] occurs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize it as a trusted source for web conferencing when dealing with external agencies.

We have our own in-house solution for inter-business unit needs, however when dealing with external partners, Cisco Webex is the go-to.
  • Ease of use.
  • Compatible across all platforms.
  • Flexibility to communicate through existing firewall permissions.
  • Unable to add any suggestions.
When dealing with business units where the risk of sensitive data leakage is of concern, in addition to being able to work with existing firewall rules, not requiring some crazy new ports or protocols to work.
October 12, 2022

Webex Meetings Review

Score 10 out of 10
Vetted Review
Reseller
Webex is the only communication platform used in our business—the meetings app and functionality gives us a great way to connect and meet from anywhere, using any device. This allows our team to stare in touch and connected.
  • Switching between different devices
  • Screensharing
  • Ability to giving training and share content live
  • Wider range of supported devices
In a dynamic workforce of team being out on the road, at client sites and based in office or working from home Webex meetings allows us to always meet and stay on time for appointments no matter the environment.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Webex Meetings is [a] great tool for meetings with team members. Webex Meetings provides a platform for meetings from remote locations. In [the] lockdown, companies have problems with [connecting] to our employees, but Webex [solves] this problem. Webex provides a lot of other [features] also like audio call, video call, screen sharing, etc.
  • The best thing about Webex is [it is] available on both mobile and desktop, making it convenient to join meetings anywhere.
  • Other features [that are] also helpful [are] audio call, file sharing, screen sharing, pooling, etc.
  • Webex Meeting has [a] simple user interface, easy connectivity, and less buffering.
  • Noise suppression is also great feature in Webex Meeting.
  • It is expensive product if we compare to other tools like Microsoft Team, etc.
  • There is no zoom in option in screen sharing.
  • Sometimes [the] mobile app [is] not working properly.
When you need to connect with your team members, Webex Meetings is [a] great tool for this. The user interface is very simple and everyone can understand [it] easily. You can easily schedule the meetings or join the meetings [with] just simple clicks. You can also share files with your team member and share the screen. Webex Meeting is less appropriate when you need to share big files. Sometimes [the] mobile app [does] not [work] properly.
Sherby Gully | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I used Webex Meetings to take a professional development course that was offered to me. It allowed me to get the CEU that I needed without having to meet with the class in person. This was the best way to avoid being around others due to COVID-19. It was a great experience.
  • It provides an online virtual experience without having to be in a large crowd.
  • I was able to still participate as though I was in person with the professor.
  • It was a way to be able to work from home.
  • I did not see anything that would need to be changed about Webex Meetings.
Webex Meetings is well suited for large groups who need to conduct a meeting or class without having to be in a classroom or boardroom setting. People can feel more at ease using Webex Meeting and not have to worry and have a fear of getting COVID-19. People can be assured that they will receive the same experience through Webex Meetings as they would in person.
October 06, 2022

We <3 WebEx

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use WebEx constantly. We host meetings, both internally and externally to connect across timezones, across teams, across the country and across the globe. Our client facing departments use WebEx - specifically Client Care and Sales. Love the ability to receive a phone call from the system. Love the app as it will dial all the numbers for you.
  • Collaboration
  • Calling me
  • Screen sharing
  • Recording
  • Connecting multiple individuals.
  • Lag - audio has an awkward lag.
  • Licenses are a bit expensive. We have decided to not use WebEx for non-client facing departments as the licenses are a bit expensive to justify their use.
Well-suited for teams who work remotely, cross-functionally, with clients, across multiple time zones. Love the toll free options and call back features. Less appropriate for groups who aren't client facing and would only be using it for the conferencing feature.
Sasho Blazheski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cisco Webex Meetings is the single most used app/platform in our company. Our daily briefing meetings can be easily scheduled in Outlook and the Webex Meeting does the magic. We can simply invite other participants in scheduled meetings or just start ad hoc meeting when needed. Recording the meetings is also a great functionality for the content you want to share or simply get back at later.
  • Meetings can be easily scheduled from the web and in Outlook.
  • Meeting recording in cloud and on premises.
  • Background noise reduction.
  • Music mode.
  • Requesting control for shared content/screen could be easier.
Cisco Webex Meetings has a great function set for daily activities. In-meeting options like background noise removal can be a life saver. Also, Cisco is constantly developing and improving its Webex Meetings services and integrations. Cisco Webex Meetings has a great standards based interoperability with the closest competitors and will continue to improve it in future for seamless integration.
September 14, 2022

Webex Meetings Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
As with most, the pandemic created a need to be flexible and productive from anywhere. Webex meetings (the whole Webex suite actually) allowed us to achieve business outcomes and not miss a beat. We were able to conduct business as we usually would in the office from any location. We could collaborate from many devices, host impromptu or scheduled meetings, record, share and so much more.
  • Ease of Use
  • Interactive Whiteboards
  • Polls
  • Some option screens could be more aesthetic
When dealing with training or teaching scenarios, it would be better to use Webex Training as opposed to Meetings so the host has more control over the attendees.
September 12, 2022

Webex review.

Score 10 out of 10
Vetted Review
ResellerIncentivized
We use Webex meetings as our go-to meeting space. We resell Webex as well. We share files, talk about issues, ask questions, etc. We even communicate with our Cisco reps in the Teams space. I am a new employee at Lumen, so I haven't seen any business problems as of yet. I have seen some of my clients have issues with the ticketing system, but Cisco is already on top of it and working out the issues.
  • Teams
  • Learning Center.
  • Communication
  • Control Hub.
  • Too many sites to find answers. Should be in one common site.
  • You can't go back if you do not pass a test to retake the course, and there isn't somewhere to investigate the answers.
I am actually going to be focusing on my old company to sell Webex to them. They get between 300-500 emails a day. Using the Teams space for some of the emails that get sent daily will really improve productivity for them. They will not have to search through emails to find files; they can simply search in the space for what they are looking for.
Score 9 out of 10
Vetted Review
Reseller
Webex Meetings is my go-to collaboration platform using devices, messaging and calling, hosting and joining. Webex Meetings delivers a consistent and intuitive platform to communicate across several different mediums and technologies. The product offers a portfolio of device options and joins different methods together making it easy to work in a hybrid environment.
  • Intuitive meeting controls, regardless of join method.
  • Exceptional noise cancellation and audio fidelity.
  • Reliable devices with security.
  • The support module is outdated.
  • The training module is outdated.
Webex Meetings is able to scale its offering to fit most use cases and feature requirements. Simple 1:1 calls or small team meetings can be scheduled and hosted in seconds. The same scheduling workflow can then be followed to create meetings or training with dozens to hundreds of attendees. Those attendees can join and receive a consistent user interface and features regardless of their platform or method of joining.
Score 9 out of 10
Vetted Review
Verified User
It's our official mode of communication with client. In past we use free version which limit the number of user in call. But to overcome this issue our company buy paid version so mode user can be included in call. It's best tool to have communication with client as you can share most of the things with client without having any issue. Now everyone in our company use Webex to have better communication with clients.
  • With paid version user can schedule meeting for more than 30-45 min if required
  • More user can be added in paid version with longer call time
  • More clear voice and easy to use web interface
  • Sometime it takes too much to login into account
  • Once clicked on join meeting it takes much time to join the call
  • Need to add more better chatting function and file sharing things
It's best tool to have clear voice call with client with easy to use web interface. User can easily schedule recurring meeting with ease which also notify the all user. Sometime if user don't have proper internet connection then he/she can also join by dialing mentioned number. Sometimes it takes too much time to join the meeting which somewhat I think Webex must fix.
David Lamma | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
I love Webex Meetings. Our organization has been growing tremendously. Expanding nearly nationwide! Webex has helped our organization stay closer than ever. Allowing us to properly communicate using Webex, by hosting important meetings and events for our org and for our prospective clients. We also recommend our clients to use Webex to help manage meetings and communications for their collaboration solutions. Cisco's all-in-one solution really helps take a load off our client's minds when it comes to vendor management. I could not find a better alternative than Cisco! I wholeheartedly recommend it!
  • Cisco's All-In-One Solution!
  • Easy to Use - Very Little Training required
  • Webex Meetings is extremely flexible. Application works everywhere!
  • Not for everyone! Especially if you are not deeply ingrained with Cisco solutions
  • I have received pushback from clients due to pricing!
Well suited scenario. Client is deeply rooted in the Cisco ecosystem! They are growing and require an all-in-one solution from a vendor they can trust. They have a trusted value-added reseller to help and support them when they need anything and can find the value of Cisco's solution. Less appropriate scenario. Client has several different vendors and is already growing in the direction of an alternative vendor. Maybe because of a bundled, less expensive solution provided by alternative vendor. Small business and budget conscious when making purchasing decisions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Just before the pandemic started, my company was using Skype to communicate via IM. We very rarely, if ever, conducted virtual meetings. When the pandemic started, we switched to WebEx. Now, communication for the whole organization is seamless on many different levels: Vastly improved IMs, screen sharing, ability to host private and larger meetings. It’s been great.
  • Instant messaging
  • Screen sharing
  • Video calls
  • Virtual presentations
  • The polling feature is unintuitive. Sometimes I can use it, sometimes it doesn’t work at all.
  • Breakout sessions were hard to learn how to use, initially. Even now, there’s always a break in the presentation flow when I use them. But that could be a user error!
It’s very well suited for most forms of work communication: Formal or informal, private spaces or scheduled meetings, one-on-one or small groups. I haven’t been in a scenario where it’s inappropriate. Rather, it’s just not the best tool for all work communications. For example, it doesn’t replace email, but that’s not WebEx’s function.
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