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Webex Meetings

Webex Meetings

Overview

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

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Recent Reviews

Webex Meetings Review

1 out of 10
March 29, 2024
Incentivized
We use Webex Meetings in day to day work for meetings with our clients and partners. It gives all benefits of having a online meeting …
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Webex Meetings

8 out of 10
February 09, 2024
Incentivized
Before Covid we didn’t have much use for collaboration tools but since then not only are we hybrid but also have a USA office now so Webex …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (756)
    8.6
    86%
  • High quality audio (762)
    8.6
    86%
  • High quality video (755)
    8.4
    84%
  • Meeting initiation (754)
    8.2
    82%

Reviewer Pros & Cons

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Video Reviews

2 videos

Webex Meetings Review
03:18
Webex Meetings Review
05:41
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Pricing

View all pricing

Webex Free

$0.00

Cloud
user/month

Webex Meet

$14.50

Cloud
user/month

Webex Suite: Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://pricing.webex.com/us/en/hybrid…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $11.95 per month
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.2
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.4
Avg 8.3
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Product Details

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. Webex enables people to collaborate from anywhere and with anyone through meetings, making real-time collaboration more effective and giving everyone the ability to engage no matter their location, language, or communication style.


Making meetings more interactive and engaging

  • Reduces disruptions with background noise removal and voice enhancement
  • Enables audiences to share their reactions with animated emojis and gesture recognition
  • Improves audience engagement with next-gen dynamic polling and Q&A by Slido
  • Customizable stage layout to focus on the content and people that matter most

Making meetings more inclusive

  • Removes language barriers with real-time language translation into 100+ languages and closed captions
  • Ensures everyone’s voice can be heard with anonymous polling/Q&A by Slido
  • Encourages everyone to participate with breakout rooms that enable smaller group discussions
  • Calls or meetings can be moved to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration

Making meetings smarter with AI-powered innovations

  • Makes meetings more productive with automatic transcriptions, summaries, and highlights
  • Supports monitoring and management work-life balance and professional relationships with personal insights
  • Simplifies workflows with up-to-date innovations, and integrations with hundreds of apps

Webex Meetings Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Annotation
  • Supported: Remote support features

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

Webex Meetings Video

Inclusive video conferencing with simultaneous interpretation | Webex Meetings

Webex Meetings Competitors

Webex Meetings Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported LanguagesChinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish

Frequently Asked Questions

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

Webex Meetings starts at $11.95.

Zoom, Microsoft Teams, and GoTo Meeting are common alternatives for Webex Meetings.

Reviewers rate High quality audio and Desktop sharing and Live chat highest, with a score of 8.6.

The most common users of Webex Meetings are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(2390)

Attribute Ratings

Reviews

(51-75 of 773)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Enables seamless meetings, messaging calling and planning collaboration across the state to remote sites.
  • Calling integration with Cisco Unified Call Manager
  • Group Spaces for planning
  • Video Conferencing
  • Meeting Spaces
  • Video Quality
  • Audio Driver detection
  • Calendar Connect license limitations
Webex Meetings is finely suited for all my collaboration needs. I would like more application integration into Webex Meetings.
December 07, 2023

Webex Meetings Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use this tool to help organize all our meetings and to share documents across different teams and departments, not just within the company, but outside the company as well.
  • I really like the collaborative aspect of it. You can draw diagrams, interact with PowerPoints, excel documents, and all that stuff, interactively with a bunch of people. I think that's really great. You can also do that with people outside your company.
  • The UX and the UI for the chat aspect, especially when you're trying to create a new group for people to talk in, could be improved.
For the positives, it's anything that involves sharing a document or some presentation with other people inside and outside the company. As I mentioned, with improvements, it's just the chat aspect could be improved. In terms of the UX and UI, you can do everything, but to get to that point takes a little bit longer than it should.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Collaboration with team members, meetings internally and with external customers worldwide.
  • Collaboration
  • Integration
  • Meetings
  • It’s constantly improving
Webex meeting from a desk phone, from laptop, from mobile app, from meeting rooms
December 07, 2023

My WebEx Experience

Score 9 out of 10
Vetted Review
ResellerIncentivized
As an organisation we have thousands of employees based all over the world. Most people work remotely but we need to keep in contact with more than just calls. I use WebEx Meetings on a daily basis to connect with remote teams, customers and meetings. It is now my 'Go To' product when I need to meet with people on video.
  • The real time translation has proved a hit for calls where language can be a barrier
  • Ability to use host different types of meetings with the best layout. Webinars with an uncluttered screen layout
  • I often join calls whilst on the move, the ability to block my background noise so it isn't played in to the meeting makes for a more pleasant experience for everyone.
  • Being able to move my meeting from my desktop to my phone without interruption is a huge bonus as no longer need to drop and re-join when I need to be on the move.
  • There are currently no features that I feel are missing. I'm yet to use all of those that are available
WebEx Meetings is well suited for all of the meetings that I host whether internal or external. It gives a clean and easy to use layout without too many distracting icons. I've started to make use of the WebEx Assistant which is fantastic as I no longer need to take notes (that I'm likely to lose). The WebEx Assistant does it all for me and I can refer back to meetings as and when required.
December 06, 2023

Easy to use. Recommended.

Score 9 out of 10
Vetted Review
ResellerIncentivized
Use in daily communications as well as bespoke communication services with some selected customers. It's good for B2B communications as well as department to department communications. It's an easy to use platform but sometimes not the best in terms of connectivity and clarity compared to other similar products.
  • Simple click on button to join schedules meetings.
  • A lot of emojis to select from.
  • Love the screen sharing platform.
  • Connectivity not as stable at times.
  • When on call, the phone goes on hold mode whenever someone sends a message to a group.
  • Frozen at times.
It is good for daily communication and collaboration.
December 06, 2023

Webex Meetings review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilise Webex Meetings on a day to day basis. I use embedded Webex Meetings with Cisco Desk Pro units. We find the system to be extremely useful with great features.
  • Noise cancellation
  • User Experience
  • Teams Integration
  • Faster integration to other apps
Great for video conferencing.
Score 8 out of 10
Vetted Review
ResellerIncentivized
Webex Meetings is used in 99% of our meetings across the organisation, from consultants to Executives.
  • Video
  • Meeting Reminders
  • Tracking workload
  • Connecting to third party applications (Zoom)
Generally a problem-free experience.
December 06, 2023

Webex end user feedback

Caitlynn Smart | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Webex meetings are used for one-on-one meetings with staff, for team meetings, patient visits.
  • Easy to use
  • Screen sharing
  • Whiteboard
  • Chat
  • Breakout sessions
  • I wish it was more Integtated with teams platform.
Webex is easy to use, shows my work calendar and is easy to add my link while in Outlook. I wish it was easier to use when only having one screen to see as I cannot see the people on the call and the material I am showing easily.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[Cisco Webex Meetings] is our primary collaboration tool and is used by all employees in our enterprise. It helps our employees collaborate virtually and help organizations growth.
  • Simplified meeting experience
  • Can join from any device seamlessly - laptop, mobiles and Video Conf unis
  • High Definition Audio and Video is a great plus
  • Intuitivity can be improved
  • Reliability of the cloud
  • Quicker Bug fixes
[Cisco Webex Meetings] is well suited for remote and virtual collaboration.
Trevor R Chuna, CFP®, AEP®, CTFA, MSFS | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Currently use it for internal meeting and external client meetings
  • Background Noise cancelling
  • Adjusting to available bandwidth
  • Integration with the outlook calendar
  • Personal rooms are easy to use
  • When you share your screen the controls are not intuitive
  • While background noise cancelling is great it can sometime cancel voices in the room that need to be heard - would be great if it told the user the cancelling was being used.
Well suited if you care about an enterprise solution and want to use with the conference room office equipment. Also if you use Webex teams and Cisco calling.

Not good if you need an intuitive system that is more broadly used by consumers, such as Zoom.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am one of the Webex Administrators at our office. I assist Staff with setting up Webex Meetings, and occasionally schedule Webex Meetings for Administrative Staff, as well as record meetings and make said recordings available to Staff who weren't able to attend.

Our organization has 16 branches, and Webex Meetings allow us to be more efficient with our time, having multiple branches able to communicate in real time without everyone needing to be at a specific branch for a meeting.
  • Flexible - Staff can access the app from a phone or computer.
  • Easy to Administer - It's fairly easy to schedule and record meetings.
  • File Size - For a webconferencing app, Webex Meetings are relatively smaller in size to make transferring easy.
  • I don't really have any complaints or improvements - it works well as-is.
Webex Meetings is very suitable for use with remote meetings - that's its main purpose and excels at that task.

Although it could be done, Webex Meetings is probably not suited to host a meeting of people in the same building - it would be quicker to have everyone meet in the same room to focus on the meeting, versus just using Webex Meetings because it's available.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it for everything to meeting catchups to all hands conferences. It has been providing us high quality meetings at a very large scale. It also integrates well into our call center.
  • Large Scale All Hands Meetings
  • Quick catchups with users in the call center using different license types
  • Being able to set up meetings with external users
  • Web UI, there are way too may places to manage users
  • API versions, pulling data from one cisco system to another is a massive painpoint
  • Integration with on prem AD
  • Having to call up Cisco to up the default resolution from 720p to 1080p
  • Webex Meetings overheats basically all our laptops. they aren't low spec either i5 12th gen minimum we have had to roll out laptop cooling to heavy Webex Meetings users
I use it over everything else we have. However, if I wasn't in a company that used it, I wouldn't go out of my way to recommend it.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use Webex Meetings within our Meeting rooms and to collaborate. It is particularly good when sharing large files such as building plans.
  • Clarity in meetings
  • File sharing
  • Reactions
  • Integration into M365 suite
  • More seamless join
  • Reduce time to join for people outside the org that don't have Webex Meetings
Webex Meetings is great for sharing large files in a meeting and also for engagement with reactions and gestures. It is particularly well suited to dedicated meeting rooms with remote hybrid users connected for a more "premium" meeting experience.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Webex Meetings for all of my nationwide introductory and presentation calls. This has been a reliable tool for us because we use screen share.
  • Reliable call connection
  • Reliable screen share
  • Easy to set up and schedule calls
  • Most clients are able to download the app
  • Would be nice if previous email addresses were remembered
Very reliable for conference calls and screen sharing. I have not experienced buffering or other connectivity challenges as I have with other similar services.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Webex Meetings is used to have team meetings, customer meetings and digital events like all hands and announcements that are not possible for now.
  • Ease of use
  • New features regularly.
  • Connect anywhere anytime.
  • Compatible with any type of device.
  • Feature request that are made by customers.
  • Ability to give visibility on announcements about new features.
  • Ability to explain new products.
Webex Meetings is very nice to be used when you have team meetings; I also use it to meet with my customer as it is a very good way to show them the possibilities that exist with that solution. I also use the Training Center for training purposes, which require pre-tests and breakouts.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Webex Meetings to connect my conference rooms to meetings. Users within the firm use it to collaborate with their teams our outside partners.
Webex Meetings are a secondary alternative to Microsoft Teams, and although we don't use it nearly as much - it's still a primary resource to testing Audio Visual collaboration. Also, our primary conference devices (Codecs) work very well with Webex Meetings.
  • Audio Compressing
  • Content Sharing
  • Ease of User Access
  • Quality of Video Stream
  • Ease of inviting indivuals
  • Compression Rate of Audio
On a scale of 1 to 10, 8 Would be my effectiveness and reliability of Webex Meetings.

It has never disconnected.
It has never prevented me from content sharing.
It has never stopped my VC devices from connecting as well.

Comparing it to Zoom, MS Teams, and other software. The ability to ask questions on the forum and get live feedback very quickly is one of the best features.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings for everything from small team discussions to large whole-department sized sessions. Leveraging it to broadcast monthly seminars involving international speakers has resulted in the elimination of the costs and logistical challenges of travel arrangements. Webex Meetings is an incredibly valuable addition to our daily workflow and has contributed to the successful transition into today's hybrid-work environment!
  • User Account management and Webex Device deployment through Cisco control hub.
  • It is device agnostic, works on Windows, macOS, Android, iOS, and even in a regular web-browser.
  • It has a user-friendly interfaces on all platforms.
  • Webex Meetings frequently integrates industry-leading features that are incredibly useful!
  • The integration of 3rd party applications such as Slido has been a bumpy road.
  • The WebEx help website often includes outdated articles.
  • The inclusion of a larger set of emoji reactions would be nice.
  • The delay of sunsetting of old versions of Webex Meetings has resulted in some customer confusion.
Webex Meetings is very well suited for team meetings and general collaboration discussions. It has been much less useful for instances involving surveying, polling, and other features relying on 3rd party application integration as often the user interface can be confusing for new customers. There isn't a nice way to display a timer to presenters so they know how much time they have left during length-limited sessions.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Webex Meetings for our internal meetings across offices in PAN India, also use it for client meetings India & Overseas. We used it for hosting webinars on a few occasions. Training purposes within marketing and sales team, keep a copy of recorded sessions for future reviews. It saves lots of money and time not using traditional method of meetings we used to have earlier. We use other meeting platforms as well as per our business need, but find Webex Meetings more professional and provide best quality of Video & Audio. Lots of customized features make it the best solution for collaborative meeting solutions. Thanks to the developer team for continuous feature enhancements.
  • Webinar hosted for business to demonstrate how the organization is taking initiative to work better.
  • Internal Meeting are more productive & cost effective.
  • Easy to use.
  • Can work on making few more windows.
  • Make it less resource dependent.
  • Add more features to make it more user friendly.
We hosted a webinar for business use, which went well, no one expected it to be so informative and easy to use.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings for our client meetings and product demos. As we deal with clients from around the world we need a robust meeting software. Webex Meetings is one of the best when it comes to this. It looks and feels premium and professional. Crisp video and voice quality. When working with large clients, small things make a difference and Webex Meetings does make a huge impact.
  • Crisp Video quality
  • Great Screen sharing experience
  • Crisp voice quality
  • Web version can be improved, the UI needs some work.
  • When clients use the web version it keeps asking them to download the software.
  • In some cases, at low internet bandwidth clients do face an issue. I have not faced any issues.
Webex Meetings works perfectly even on calls where there are multiple people from different countries with different bandwidths of internet. Also, while presenting the screen and voice quality does not drop like other software we have used. In some cases where clients have a low bandwidth they do seem to complain but I have not had any issues when even working from my phone internet.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Webex Meetings is deployed across all departments. This software has been our go-to tool when it comes to communications more so web and audio conferencing. It is fast and secure and the UI makes it easy to use. In addition, the quality of audio and video is great and never buffers. What's more Webex Meetings supports many participants and launching and joining a meeting is easy too.
  • It supports many participants during conferencing.
  • Launching and joining a conferencing session is easy.
  • The quality of audio and video is amazing.
  • It is secure and makes doing business online easy.
  • Webex Meetings is one software that is flawless. It has met our needs effortlessly
I'm recommending Webex Meetings because it offers best features for video and audio conferencing. I particularly like the ease of launching and joining conferencing sessions.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Being a support specialist, we have to use a variety of tools to connect with clients in meetings, and Webex Meetings is one of the tools that we use a lot.
I personally prefer Webex Meetings, when I like to present more "feature rich" content. In Webex Meetings the Camera quality looks more crisp and especially when I share the screen, the screenshare window visual is smooth and clear. This being my personal experience.
The one-click invite is like a reward for me, while using Webex Meetings, and I like to use Webex Meetings on my IOS, which is favored with a materialistic build.
  • File sharing
  • Chat
  • Video Presentation
  • Screen sharing
  • Chat window control
  • Heavy materialistic UI, can become slow on old/poor hardware
  • There is always a pop-up to download the Webex App, and the web version is not that well-built.
Previously when switching to Cisco Webex Meetings. It happened a lot of times where the meeting suddenly dropped off because of the Internet or network connectivity. Checked with the ISP and having a 200 mbps plan, there seemed to be no problem from ISP and this was getting frustrating for my office clients, especially when I was the presenter.

And sometimes the "other" meeting applications which I used, plainly used to prompt "Dropped because of unknown reason".

This got really frustrating. But afterward when I started using Cisco Webex Meetings. The call dropping scenarios became less and I don't know how the embarrassing scenarios got lowered down in numbers. And I realized that I can potentially use my laptops FHD camera to stream FHD live presentations.
Since then, I got habituated to high quality video meetings.
November 21, 2023

Review of Webex Meetings

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use it for daily meetings and communication with co-workers for verbal or video communications. It greatly helps boost the communication quality.
  • Multiple ways to joining the meeting
  • The video conference is stable without many delay or noise
  • Record and share the meeting content on demand
  • More virtual background to choose
  • Easy to troubleshoot the network issue
  • Lower the user price
Webex Meetings is very good for close collaboration with co-workers. The user can choose video conference, share the desktop or whiteboard to help the user do communication. The attendees can watch the same content and ensure all the participants are on the same page, so they can communicate with each other in a more efficient way.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Webex is used to large scale meetings such as broadcasts, townhalls, all-hands etc, where participants dial in from around the world. With Webex, I believe scaling is unlimited and haven't had latency issues ever. I'm aware the participants use either browsers, apps from both desktop & mobile, to connect quite seamlessly.
  • Ease of connectivity
  • Cross platform support
  • Near Unlimited scale
  • Although this is common, and mainly due to OS related issue I'd want to bring the point of switching between audio devices can be tough sometimes.
- Best for Large Scale audience - Works well from both browser & app across different OS
Atif Raees | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to address the following
- Improve customer relations/service
- Enhance decision making
- Improve business process agility
  • User interface is neat and user friendly
  • I found it quite helpful that Joining meetings are easy from the app, there is also an option to scan a QR code to attend meetings
  • High quality Audio and Video
  • Desktop sharing and remote control
  • On windows PC/Laptop while using external headphones always experience MIC issue
  • Longer meetings makes the phone hot which is irritating
Audio and Video conferencing, meetings, Presentations and TS sessions
Desktop sharing
Remote Control
November 16, 2023

Excellent collab platform

Score 8 out of 10
Vetted Review
Verified User
Incentivized
In our organization we use Webex Meetings for weekly development standups with our external customers and partners. It provides a great platform for communication and collaboration. It provides great screen sharing options between different members as it offers the users to adjust the zoom to compensate for smaller and bigger screens. And many other great features such as the whiteboard which can be easily exported afterwards.
  • Zoomable screen sharing
  • Great layout of attendes
  • Whiteboard
  • Option of dial in
  • The speaker indicator update speed
  • Occasional connection stability
Webex Meetings are suitable in every situation it provides a great quality and stability. It's awesome for collaboration as it provides great options for screen sharing and interactive white board. It also provides many other quality of life features such as built in noise canceling, which is great if you are dialing in from a noisy environment or another member has.
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