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Webex Meetings

Webex Meetings

Overview

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

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Recent Reviews

Webex Meetings Review

1 out of 10
March 29, 2024
Incentivized
We use Webex Meetings in day to day work for meetings with our clients and partners. It gives all benefits of having a online meeting …
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Webex Meetings

8 out of 10
February 09, 2024
Incentivized
Before Covid we didn’t have much use for collaboration tools but since then not only are we hybrid but also have a USA office now so Webex …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (756)
    8.7
    87%
  • High quality audio (762)
    8.6
    86%
  • High quality video (755)
    8.4
    84%
  • Meeting initiation (754)
    8.3
    83%

Reviewer Pros & Cons

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Video Reviews

2 videos

Webex Meetings Review
03:18
Webex Meetings Review
05:41
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Pricing

View all pricing

Webex Free

$0.00

Cloud
user/month

Webex Meet

$14.50

Cloud
user/month

Webex Suite: Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://pricing.webex.com/us/en/hybrid…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $11.95 per month
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.2
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.4
Avg 8.3
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Product Details

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. Webex enables people to collaborate from anywhere and with anyone through meetings, making real-time collaboration more effective and giving everyone the ability to engage no matter their location, language, or communication style.


Making meetings more interactive and engaging

  • Reduces disruptions with background noise removal and voice enhancement
  • Enables audiences to share their reactions with animated emojis and gesture recognition
  • Improves audience engagement with next-gen dynamic polling and Q&A by Slido
  • Customizable stage layout to focus on the content and people that matter most

Making meetings more inclusive

  • Removes language barriers with real-time language translation into 100+ languages and closed captions
  • Ensures everyone’s voice can be heard with anonymous polling/Q&A by Slido
  • Encourages everyone to participate with breakout rooms that enable smaller group discussions
  • Calls or meetings can be moved to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration

Making meetings smarter with AI-powered innovations

  • Makes meetings more productive with automatic transcriptions, summaries, and highlights
  • Supports monitoring and management work-life balance and professional relationships with personal insights
  • Simplifies workflows with up-to-date innovations, and integrations with hundreds of apps

Webex Meetings Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Annotation
  • Supported: Remote support features

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

Webex Meetings Video

Inclusive video conferencing with simultaneous interpretation | Webex Meetings

Webex Meetings Competitors

Webex Meetings Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported LanguagesChinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish

Frequently Asked Questions

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

Webex Meetings starts at $11.95.

Zoom, Microsoft Teams, and GoTo Meeting are common alternatives for Webex Meetings.

Reviewers rate Desktop sharing highest, with a score of 8.7.

The most common users of Webex Meetings are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(2393)

Attribute Ratings

Reviews

(76-100 of 773)
Companies can't remove reviews or game the system. Here's why
November 15, 2023

My Webex Meetings Review

Leonardo Gonzalez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Webex Meetings is used by all collaborators throughout my organization regardless of the department or area where they work. Webex Meetings is currently the collaboration tool used officially and which is of great help in the context of virtuality and remote work. Webex Meetings is easy to use and does not require higher requirements as it is a subscription tool in the cloud and does not represent business problems at all, quite the opposite. It comes also in Hybrid and On Premise versions. It is currently a great business ally.
  • Simplicity to meet face to face with anyone in the world instantly and with high quality video.
  • Robust infrastructure around the world to work without interruption.
  • Integrate with most common tools like Microsoft Exchange, Office 365 and Google Calendar.
  • Lots of features.
  • Many features available to get the most out of the tool and make it easier to use.
  • Wide range of training on the tool and the new features.
  • Choose the version that most fits your organization: Cloud, Hybrid or On Premise.
  • Possibility to force a virtual background for all users from the Control Hub. This appears to be in development.
  • Although the product is number one in large organizations, Webex Meetings could also try to capture markets where word of mouth has better positioned other products such as Zoom.
  • I can't really find more areas where Webex Meetings needs to improve substantially. The tool more than fulfills the function for which it was created and competes in a great way with those on the market.
Webex Meetings is more focused on organizations and users with needs above the average: HD video and audio, possibility of participating from any device, by desktop, mobile, video conference equipment or browser, share screen, documents or record and edit meetings , among other features, all safely and up to 1000 participants in each meeting. If a more basic collaborative solution is required, the advice is to use another provider.
Mahedi Hassan | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Webex Meetings is greatly connected with another Cisco collaboration app, which is Webex App. We use these two apps combined to create & attend scheduled meetings or to share files when necessary. It would be much easier though, if it was possible to do all the things in one app like other collaboration tools in the market. The Webex Meetings app helps us to attend online meetings and to connect with teammates seamlessly, but as I mentioned earlier you can't do everything from the Webex Meetings app like sharing files or chat with others. The app is designed for meetings only and I would say it does its job quite well.
  • The meeting app is lighter than the Webex app and takes less space.
  • The simple QR scan is a great feature.
  • Logs you out after a time period or inactivity which is good for security purposes I think.
  • The user interface is simple and easy to use, I have to admit that, but signing up sometimes from the app is harder. Signing up process needs to be more user-friendly, I think.
  • I think at least sharing files feature/option should be added in the Webex Meetings app so that we can share necessary files while attending meetings.
  • They also asked for GPS permission for motion detection which felt like a security issue to me.
You can join meetings easily from Webex Meetings without signing up. The process is quite simple. Organizing and attending meetings from Webex Meetings app is also user-friendly. I think this app will suite well for short team meetings where you don't have to put a lot of effort into organizing it!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Every morning, our staff logs in from wherever they are. We distribute updates faster than you can drink a cup of coffee, keeping everyone in the loop.
  • Webex Meetings provides HD video and audio, which is amazing even in low-bandwidth situations. This ensures that participants can have clear and uninterrupted conversations, which is crucial for maintaining the flow of meetings.
  • Webex allows users to share their entire screen or select just an application to share, maintaining privacy and focusing the audience's attention.
  • Webex Meetings enables users to record meetings with a single click.
  • Simplifying the UI and making it more customizable to hide unused features could help reduce the feeling of clutter.
  • Occasionally report bugs, such as issues or problems with sharing content.
  • The pricing structure can be complex and not always transparent.
For hosting webinars or large events, Webex Meetings offers a stable environment that can handle hundreds of participants with features for audience interaction, Q&A sessions, and polling, which enhances the experience for both presenters and attendees. Smaller teams or startups with limited funds might find Webex Meetings' cost prohibitive, especially if they're looking for a solution with advanced features included at no extra cost.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In a world where digital communication is the norm, finding the right platform to connect has become more critical than ever. Webex Meetings is a platform that lets you connect with people worldwide, no matter where you are. Think of it as a magic portal that brings you face-to-face with others, even when you're miles apart. Webex Meetings eliminates the constraints of physical presence and allows for efficient virtual meetings. This is invaluable for executives, enabling timely discussions and decision-making without the need for extensive travel. Whether it's a quick team huddle or a high-stakes strategy meeting, Webex Meetings enhance the speed and efficiency of communication.
  • Webex Meetings facilitates seamless collaboration among teams situated in different regions.
  • As an executive, I prioritize the security and confidentiality of our organization's sensitive discussions. Webex Meetings offers robust security features, including encryption and access controls, to ensure that our confidential data remains protected. This is paramount in an era where data breaches and privacy concerns are pervasive.
  • Executives often find themselves interacting with clients and partners. Webex Meetings offers a professional and secure environment for these engagements. It helps build trust and fosters deeper connections with customers, reinforcing our commitment to client satisfaction and collaboration.
  • While Webex Meetings offers a user-friendly interface, there's always room for enhancing the overall user experience. Simplifying navigation, reducing clutter, and improving the intuitiveness of the platform can make it even more accessible to a wider range of users.
  • Enhancing the analytics and reporting capabilities can help organizations gain better insights into meeting and participant behavior. This data can be valuable for performance evaluation and decision-making.
  • Providing more flexible pricing options, especially for small businesses or startups, can make Webex Meetings more accessible to a broader range of organizations.
In today's globally connected world, businesses often operate across geographic boundaries. Webex Meetings facilitates seamless collaboration among teams situated in different regions. The ability to set up and join meetings with participants worldwide empowers executives to harness the full potential of a diverse, global workforce.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Webex meeting on the daily basis for connecting with my team and managers, after co-vid, we are working remotely so its helps in getting connected with the team.
  • out team meetings are conducted via webex meeting , this enables all of us to maintain alignment and connection despite our global dispersion.
  • We deliver presentation to our customer via Webex meeting , this enables us to remotely share our goods and service with them.
  • To assist our customer, we use Webex meeting for customer service , this enables real-time problems solving and troubleshooting.
It address a number of business problems like
  • It assist us in enhancing communication and cooperation amongst staff members, clients and partners, efficiency and productivity gains results from this.
  • By enabling remote meetings, webex meeting helps us to cut down on travel expenses for our staff.
My scope of use case is to enhance teamwork and communication with clients, partner and team members, for daily team meetings webnars, customer support , training sessions and presentations, I use Webex meeting.
  • Webex meeting delivers crystal-clear video and audio conferencing via Cisco's cutting edge technology, this is especially crucial for remote meeting, where having a clear view and sound of everyone is essential.
  • the screen sharing functionality of webex meeting is among the best in the business, it lets us to share a share a full- resolution, real time screen share with other participants, this is perfect for group projects, training sessions and presentations.
  • With the whiteboarding feature of Webex meeting , I can collaborate in real time with other participants by drawing and annotating on a virtual whiteboard, this is an excellent method for ideation , design sketching and project collaboration.
  • I can record and transcribe meetings with Webex meeting, this is an excellent methods of gathering crucial information and disseminating it to those who were unable to witness the meeting in person.
  • the call quality of webex meeting is generally good, but occasionally it is patchy, Cisco could increase the quality of its calls by increasing its bandwidth and enhancing its call routing algorithms.
  • The desktop Webex meeting app is more user friendly than the mobile version, it could enhance the mobile app by adding more features and streamlining the joining and starting of meetings.
  • Although Webex meeting has many other applications integration, some integration are still lacing , it may combine with well known project management and CRM programs.
  • Remote team meetings, Its high quality video and audio screen sharing, whiteboarding and chat features make it the perfect choice for remote team meetings, because of this team members can work well together even when they are not is the same place.
  • Presentation to client, Its lets us share our screen how off our goods or service and respond to inquiries instantly making it an excellent tool for conducting client presentations, this assist us in growing our business and closing more deals.
  • Training sessions, Its an excellent tool for conducting training sessions for staff members or clients, this can assist us in proving more effective and efficient training to our clients or staff.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
As a Sr. Network Engineer, I have to attend lots of client and internal online meetings regarding deployment or migration strategies. We use Webex Meetings to attend those meetings. We also use Webex to attend project kickoff meetings & UAT sessions. Though Webex Meetings is not the only collaboration app that we are using right now but it is widely used. Most of the collaboration tools or app has quite the same features but Webex Meetings is quite trusted as it came from Cisco. We do have wide range of Cisco products mostly network related as they are treated as trusted and reliable in the industry.
  • I mostly use my phone to join the meetings. The android version user interface is pretty neat and simple.
  • Scheduling and recording meetings from the app are quite easy.
  • Past meetings can be found easily here but there are some improvements needed in this section.
  • First of all, Webex Meetings android app needs to include the meeting creation features from the app without any need of other app. Scheduling meetings can be done from here but while trying to start a meeting from here they require a others Webex app.
  • Can't send message from the app directly which also requires the Webex Meeting app.
  • The UI is pretty simple and user friendly, I admit that but compared to other collaboration app the UI can do better I think.
Lots of our clients prefers Cisco products over anything else as they are used to in the Cisco environment. I think Webex Meetings would suite quite well in that kind of environment where the customers already have a great experience over Cisco products as I already mentioned that most of the people in the industry take Cisco as trusted and reliable.
November 03, 2023

Webex Meetings Review

Score 10 out of 10
Vetted Review
ResellerIncentivized
We are using Webex Meetings for remote meetings with our employees inside our company and also with our customers and the support team from Cisco. We are using it to collaborate in a much better way with audio, video, chat presence, and all the features that Webex Meetings is giving us. So that is the use case and we are using Webex Meetings with some also advanced features with applications integrated with Webex Meetings like Slido etcetera.
  • Audio and video are I think the best compared with other vendors. That is my experience that VoIP only and telephony callback video and Cisco video endpoints, telepresence endpoints are working perfectly.
  • Well, improvements, I think they can go in some programmability for, let's say Webex devices improvement, something like an add-on application, which will be run on the endpoint on the devices itself. So that is, I think that can be the future, some artificial intelligence in collaboration portfolio.
I think it can be placed anywhere we want. We didn't have any concerns like the device or product not being used because we have also customers who are government and they are concerned for the security and Cisco Webex. All Cisco Webex portfolios and especially Webex Meetings are using the newest and actual security mechanisms and algorithms for each customer.
October 27, 2023

Easier Than Easy

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings throughout our conference rooms. We have seen a significant increase in user satisfaction as Webex Meetings has made connecting with others and outside organizations a pleasure. Prior we experienced many issues regarding call quality, connection drops, and difficulty in completing normal virtual meeting functions.
  • Sharing content
  • Ease of use
  • Connecting multiple OS without issues
  • Better integration with MS teams
For a large environment, especially a hospital the user experience is vital. From using Webex Meetings for some time we have heard nothing but great feedback. We have turned Webex Meetings on for all of our conference rooms. One-touch buttons connecting you to the meeting and video conference hardware are such a nice add-on.
Nathanial Hyde | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
We would use Webex Meetings to hold conference calls and conduct training sessions. Having employees located across the United States, it was cost prohibitive to fly trainers or employees to different cities for training. Webex Meetings allowed us to conduct our training sessions and corporate meetings virtually. Other members of the business also used Webex Meetings as a daily communication tool.
  • The chat function was a useful feature
  • Calls were easy to make
  • The startup process was very slow, and the UI was difficult to navigate
  • Call quality was routinely poor
  • The program always wanted to be the most prominent program on your computer, so it always pushed itself to the front and took processing power away from other system functions
If you are looking for a communication tool that is not Microsoft Teams or Zoom, then Webex Meetings would probably be the next best choice. It is a decent program that isn't really the best at any one thing, and does most things moderately well. The problem with Webex Meetings is that all of the other digital communication tools have done a great deal to improve the way they work, and it just seems like Webex Meetings hasn't.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Webex Meetings is one option we use for meetings, especially hybrid meetings where several participants are online and several are together in one meeting space. The good integration with meeting devices is one of the strongest reasons we use Webex Meetings -- the RoomKit, DX80, and other devices are very high quality and connect well with Webex Meetings.
  • Meeting Device Integration
  • Strong security features
  • APIs allowing connectivity with Otter.ai
  • Transcription
  • Creating meetings can require many clicks (compared to others)
  • The Webex Meetings apps require many clicks to get through to a meeting - far more than competitors
Webex Meetings is a pretty strong option for meetings, especially ideal for large organizations that have can have a trained administrator who cares for the features and settings, and that use meeting devices such as the RoomKit. It is flexible and therefore it is quite complex compared to simple options like Google Meet.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Webex Meetings were used for meetings with external consultants for video conference and audio meetings. One of the problems we face is the integration with Microsoft Office tools like Sharepoint or Outlook. The meeting recordings have to be downloaded manually and stored in a shared drive, unlike other tools by default, save the recordings for a retention period.
  • Video Conference
  • Meeting recordings and Transcript
  • Meeting background filters
  • Integration with Microsoft Office Tools
  • Use of AI during video conference to blur/change backgrounds
Video conference with a less frequent users
Video conference/Presentation for a wide audience
User who cannot install a front end tool installation access and can only access from browser session
Remote sessions where the user can share and grant control permissions
Remote calls when connecting from home/outside office environment
Joseph Scimeca | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Webex Meetings allows us to truly embrace a hybrid workforce. This not only allowed our employees to quickly transition to remote when COVID first happened, but allowed our clients to transition on the fly as well. When everyone else was scrambling to make things work and using freeware software like Zoom, our clients were prepared, knowing their data was protected and not sold.
  • Video and Audio Quality
  • Immersive Experience
  • End to End Encryption
  • FedRAMP Approved
  • Billing
  • Frequent Movement of CX positions
  • Better implementation into other meeting platforms
Any organization that wants to use bleeding-edge technology in a hybrid workforce setting, there is no better option. Organizations can also be assured that none of their data is being stolen, and all their critical data is encrypted and only viewable by sources that were intended. When working with other clients, it shows a true level of professionalism that the other platforms do not deliver.
October 23, 2023

Top Notch Meeting App!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's very user friendly. Superb interface! I love how I can manage meetings easily and without hassle. I was able to use it the first time when one of our software provider used it. And from there, didn't switch to using other meeting platforms anymore. It also ha messaging feature within the app and also can set a call within your company.
  • Personal meeting with your co-workers whenever you need it
  • Easy to navigate setting up meetings weekly
  • Messaging feature within the platform
Well suited because all of the features you need to communicating with someone are here. Teams, messaging, connecting it with your calendar, and very well and easy to navigate interface. Honestly, I can't think of anything wrong with it. It has been very helpful so far and will continue to use it indefinitely.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using it mainly for our weekly meetings with our cross-functional teams situated at different locations. We are also utilizing it for monthly update meetings with our higher management panel. This allows us to conduct video conferences with high-quality video and audio output with very low disruption during the call.
  • Good video and audio output
  • Supports screen sharing and whiteboard
  • Supports the use of low-bandwidth
  • It can be used with Firefox as well as with Chrome
  • Larger size file sharing
  • Longer meeting time for trial version
  • Use on mobile
Webex Meetings is suitable for video conferencing as well as for training purposes for our employees. It allowed us to work without any disruption during Covid which benefited business continuity without any revenue loss. The only low point of Webex Meetings is paid version is not suitable for small businesses.
September 15, 2023

Best for Broadcasting

Mehmet Ali GÜL | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Webex Meetings for almost every internal meeting or video conferencing need, because Webex meetings from Cisco provides the most secure and reliable platform, it's a fabulous tool for us as a company where intellectually property and personal data protection policies are heavier than industry standards very naturally.
  • Integration via 3rd Party Apps
  • Security - Unmatched
  • Reliability
  • Mobile Experience
  • Cost
  • UI
I think Webex meetings is definitely well suited for large enterprise or legacy companies's needs ,however if you are running a small to medium sized company with a small team I do not think the investment to Webex Meetings is well needed because all the complexity it brings might not be in the best interests of the company.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Webex addresses our business problems by connecting our team members (which are located in different countries) and clients. Webex allows for real-time brainstorming, project updates, and creative discussions. Our use-cases can be virtual client consultations, team meetings, design reviews and workshops. Webex ensures that distance is not an obstacle to the efficiency of our work.
  • High quality video and audio (essential as we often show our work to clients)
  • Recording and playback (when one was not able to attend a session)
  • Screen sharing
  • The UI feels cluttered and overwhelming. At first glance, it is difficult to find the right commands.
  • It is not easy to share files
  • The mobile experience is not very good
Webex is really well suited for corporate meetings, especially those that involve remote participants. It is also well suited for presentations to clients, design reviews (using the screen sharing feature), workshops, and trainings.
Room for improvement: Webex can be an overkill for one-on-one chats and informal discussions. It also does not offer features for 'complex' project management, i.e. that would require detailed task-tracking and deadlines.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We primarily use Webex Meetings as a collaboration and a meeting platform. We work on a hybrid basis and need a lot of interaction with our team members and Webex Meetings is helping us achieve this. The different device support that Webex Meetings offers is also very useful for our day-to-day use.
  • Seamless screensharing
  • Great admin access
  • Excellent whiteboarding abilities
  • More automation could be introduced with regarding to meeting scheduling
  • Different time zone support could be introduced
  • Document sharing is a little bit hard
Webex Meetings is very well suited when you want to have a quick professional online meeting with someone. The screensharing capabilities of Webex meetings are very good. Also, the real-time engagement features make meetings much more collaborative and effective. Additionally, the user interface of Webex Meeting is very much intuitive.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It eases our conference calls especially when there is a need for screen sharing and giving access to others. We use video calls throughout our meetings and there is no lag and the calls are clear throughout. It's easy to share the link with our clients and prospective clients and boosts our relationship with them.
  • When getting into conference calls with software customer support, there are lots of cases where I need to grab a client's machine access, so it is very handy in those times.
  • It's one place where chatting, calling, screen sharing, grabinb/giving access works seamlessly.
  • Link can be easily shared and can be used from trusted parties.
  • No choppiness in the call especially with the video.
  • Files can be easily shared between the parties.
  • File size needs to be less than 10 MB, so larger files cannot be sent.
  • Its expensive compared to the competitors
  • Sometimes UX is really confusing from the admin side of settings.
It is well suited for all meetings, debugging sessions where remote assistance is needed, sales calls etc. It is extremely well suited for video calls where face-to-face interactions are mandatory. It is less suited if huge files need to be shared. If the number of participants is more than 100, then a different subscription is needed, so it might not suit the small business.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Webex Meetings has become a very critical tool in our organization, with a large number of employees, most of them are always on the field, there was a need to have a tool that would enable proper communications among employees. Webex Meetings has been able to bridge the geographical gap in our meetings. Before this tool, we had to organize on-premise meetings, which would take a long time since we had to wait for participants to travel far and wide, but, since we started using this tool, we only conducted meetings virtually more efficiently thanks to Webex Meetings. With Webex Meetings, we have been able to save a great amount of time and resources.
  • It has a user-friendly interface that anyone can use.
  • It has a wonderful video and audio quality.
  • It provides features for the scheduling of meetings.
  • A little bit costly, they should make prices more competitive.
  • Webex Meetings should allow more information to be seen by participants because currently that's not provided.
  • The scheduling feature sometimes is not automatic making you have to enter an ID manually.
Webex Meetings is a tool that suits organizations with large employees (like ours) well. When there are geographical gaps between participants, Webex Meetings comes in handy and bridges the distances. Webex Meetings has made it easier to train new employees in our organization and also engage new clients with so much ease. The major thing that is outstanding is its ability to share screens to solve any problems collaboratively.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The pandemic is over, but on-site visits while they have returned, Businesses still require us to provide a lot of virtual meetings on a daily basis.Normally we visit the client site and conduct group debriefings with employees after a traumatic event (death, robbery, layoff, etc.). Due to pandemic, we have been forced to conduct all of our group and indie sessions via video, so that is Webex Meetings. Luckily, this has ensured a steady stream of revenue and jobs during the pandemic.
  • Visualizing all the users in a group.
  • Being able to enjoy chat function.
  • Can accommodate large groups (we had thousands on one call!!!).
  • Excellent for organizations as it is the preferred meeting platform firm.
  • Interface a bit croaky.
  • Capacity for 1000 + callers gave us video issues.
  • Not everyone can launch from their devices.
  • Still a difficulty with connectivity when I'm on my absolutely. Brand new smartphone Android. Very complex sequence of logging in and security. I mean that's good for security but I am always crossing my fingers. I can connect to the meeting when I have to launch this way.
Great for groups and indie sessions. It is always better to visit the client site but that is true vs. any technology. Assembling diverse groups and depts obviously is the advantage. Less cost than actual travel. Good tech support.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We constantly join Webex Meetings hosted by our partner corporations. For internal meetings, Webex is an option, but we use Tencent Meetings more often. Usually, the user case is for business seminars and Webex Meetings helps us communicate with our partners on industrial experience sharing. Also, it's used for very formal business meetings.
  • Business seminars, for experience sharing of experts.
  • Formal business meetings.
  • Online news briefing.
  • It can add more functions of interaction between meeting host and meeting participants.
  • It will work better if the transfer of files during meetings is improved.
  • I would love it more if the connection is always good.
Webex is used best when it's applied in formal online business meetings. Such as when my company has an official meeting with our partner, we would prefer to use Webex. Secondly, webex does a very good job when it is applied in industrial seminars. For instance, when it is used by an industrial association.
August 01, 2023

Does the job!

Sophia Branagh | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
We mainly used Webex during the COVID-19 pandemic as it was our main form of communication and work development. It was predominantly used on a daily basis in which we would stage meetings, informational sessions, role development programs and daily wrap ups to revise what we had worked on throughout the day.
  • Accessible
  • Simple interface
  • Good choice of background options
  • Smoother experience needed
  • To join meetings it needs to be alot smoother
  • the connectivity was dodgy at times.
In my opinion, it is suited when you are in need of a program for online meetings that you may not want to use other applications such as zoom or Skype. If other programs are more well suited or appropriate, such as the accessibility and now popularity of zoom, it may not be as appropriate.
Kenan BOZDAG | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Webex Meetings has been used by our company for 8 years, Webex Cloud for 2 years. Both technical departments, engineering teams, purchasing department, Human Resources, and finance departments use it intensively. It is also used by our senior management.
  • Voice and video.
  • Screen sharing.
  • Webinar.
  • Giving control.
  • Messaging.
  • Outlook integration.
  • Voice management (for example noise cancellation).
  • Browser add-in/add-on-plugin-extension, etc.
Very successful in meeting management, webinar, adding/removing participants, giving control and special authorizations. I recommend it to all my colleagues and everyone.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are all distributed across the US and other countries and need to collaborate daily. Webex Meetings provides an easy way to communicate and collaborate with groups or individuals. It also provides a good toolset for screen/app sharing, notation, and meeting recording. The interface is intuitive and allows users to access via the app or URL on any device type.
  • Ad-hoc meetings
  • Scheduled meetings with groups
  • Easy options for audio and video
  • connectivity - even in high-bandwidth environments it sometimes freezes or lags
  • capturing chat notes for after a meeting is not as intuitive as it could be
Webex Meetings is well suited for both individual and group meetings. With almost everyone working remote these days, a tool such as Webex Meetings is critical. For those people with lower bandwidth environments, this may not be as useful unless video quality is lowered or turned off, as lags sometimes occur. Otherwise, good for everyone.
Janet Ramos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Webex Meetings in attending virtual meetings and webinars. Since this pandemic happened, where most of the people are working from home, meetings and trainings are done online. Webex Meetings addressed the needs for virtual meetings and trainings we are attending. It has a tools that can use to collaborate during the meetings, like live chats, Q&A, polls, and reactions buttons. Easy to access and use, it can be used on mobile phones. Plus the high quality of audio and video. Attending the meetings or events is possible anywhere.
  • High quality audio and video
  • Live chats, reactions, Q&A box
  • Polls
  • Ease of use
  • Access on mobile phone
  • Nothing. It is very useful.
It is well suited in virtual meetings and webinars/trainings Im attending. It has a high quality audio and video, friendly user. The attendees can interact using the live chat, reactions, Q&A, microphone, and camera and share screen. It has necessary tools that can be used during the meetings, like polls and screen sharing. This app can also be used on mobile, therefore you can attend virtual meetings or webinars anywhere.
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