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Webex Meetings

Webex Meetings

Overview

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

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Recent Reviews

Webex Meetings

8 out of 10
February 09, 2024
Incentivized
Before Covid we didn’t have much use for collaboration tools but since then not only are we hybrid but also have a USA office now so Webex …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (756)
    8.7
    87%
  • High quality audio (762)
    8.6
    86%
  • High quality video (756)
    8.5
    85%
  • Meeting initiation (754)
    8.3
    83%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

2 videos

Webex Meetings Review
03:18
Webex Meetings Review
05:41
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Pricing

View all pricing

Webex Free

$0.00

Cloud
user/month

Webex Meet

$14.50

Cloud
user/month

Webex Suite: Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://pricing.webex.com/us/en/hybrid…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $11.95 per month
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.3
Avg 8.0

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.3
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.4
Avg 8.4
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Product Details

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. Webex enables people to collaborate from anywhere and with anyone through meetings, making real-time collaboration more effective and giving everyone the ability to engage no matter their location, language, or communication style.


Making meetings more interactive and engaging

  • Reduces disruptions with background noise removal and voice enhancement
  • Enables audiences to share their reactions with animated emojis and gesture recognition
  • Improves audience engagement with next-gen dynamic polling and Q&A by Slido
  • Customizable stage layout to focus on the content and people that matter most

Making meetings more inclusive

  • Removes language barriers with real-time language translation into 100+ languages and closed captions
  • Ensures everyone’s voice can be heard with anonymous polling/Q&A by Slido
  • Encourages everyone to participate with breakout rooms that enable smaller group discussions
  • Calls or meetings can be moved to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration

Making meetings smarter with AI-powered innovations

  • Makes meetings more productive with automatic transcriptions, summaries, and highlights
  • Supports monitoring and management work-life balance and professional relationships with personal insights
  • Simplifies workflows with up-to-date innovations, and integrations with hundreds of apps

Webex Meetings Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Annotation
  • Supported: Remote support features

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

Webex Meetings Video

Inclusive video conferencing with simultaneous interpretation | Webex Meetings

Webex Meetings Competitors

Webex Meetings Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported LanguagesChinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish

Frequently Asked Questions

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

Webex Meetings starts at $11.95.

Zoom, Microsoft Teams, and GoTo Meeting are common alternatives for Webex Meetings.

Reviewers rate Desktop sharing and Live chat highest, with a score of 8.7.

The most common users of Webex Meetings are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(2412)

Attribute Ratings

Reviews

(51-75 of 108)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Sometimes even with our Webex Account Team and SME, it's hard to get support to respond to Cisco Webex Meetings issues in a timely matter. Sometimes when we submit a TAC case for Cisco Webex Meetings, the TAC case gets bounced around before a support individual is able to help with the issue we're experiencing. In a lot of cases, this results in us not being able to reproduce the issue to understand why it may have happened in the first place and how we can prevent it in the future.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I've never had to contact support for Webex Meetings yet. I guess that could be taken as a positive sign of the overall stability of the product! However, based on the support that we've received with other Cisco products, I would assume that the support given for Webex Meetings would be satisfactory.
October 24, 2020

Best of The best.

Gary Slebrch | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support for this product has always been magnificent. The help section and online content via their website and or YouTube have been major contributors to the support of this product. The support personnel have always been courteous, engaging, understanding and knowledgeable. The support beyond this product in terms of integrations with other products and solutions have also contributed to their score.
Score 10 out of 10
Vetted Review
Verified User
Because the support is fast and very effective, in addition to always being very attentive to the suggestions that are made during the support provided, the platform to follow up on a case is really easy and useful to use and at any time of the day, always have a follow-up or an update for support.
Maurizio Maggiora | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The support provided by Cisco is not as great as its product. Many times you lose time explaining the issue to representatives who seem to be not perfectly aware of how Cisco Webex Meetings works and who don't speak English very well. Often you need to exchange many emails to get the issue resolved and it takes much time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
WebEx is very easy to use and configure so I have not had to open a support ticket for it. However, while I have not had to use Cisco Support specifically for WebEx, I have no doubt that they would provide swift and comprehensive service if I needed to use them based on other interactions with Cisco support.
October 09, 2020

All roads lead to Webex.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
They have always been very prompt, courteous and thorough in their support of our users. They dive deep into any issues that are reported and work with the employee to resolution. There are many instances where the employee contacts them directly and they resolve the problem without involving any internal IT resources.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I didn't need to use to support at all, it was working perfectly %99 of the time, and %1 error was common in everyone, so you wouldn't need support on this program if you are a daily user.
October 06, 2020

Webex works

Matt Judice | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have never had to call in for support, email someone for support or put in a ticket with the help desk for this product. I think that speaks volumes about the product. That being said there is not a N/A button for me to click so being that I never used it I am going to stick with the 5.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I didn't have to reach out to the Webex Support team. It does high availability though. We did get some hiccups, but they were resolved within hours. Otherwise, Webex works just fine most of the time. It could be that they do preventive maintenance all the time and ensure availability for the employees and users.
October 06, 2020

Webex Evaluation

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Satisfactory - I wish the techs could be more precise with issues when they arise. For instance, better analysis tools for when a call fails.
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