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Cisco Webex Room Phone Reviews

4 Ratings
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Score 8.8 out of 100

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Reviews (1-2 of 2)

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November 12, 2020

Cisco Webex Room Phone Review

Marty Sloan | TrustRadius Reviewer
Marty Sloan
Score 9 out of 10
Vetted Review
Verified User
Review Source
The Room Phone is used to join Cisco Webex meetings and place inbound/outbound calls from Cisco Unified Communications Manager. It is dual-registered with the Cisco Webex cloud and on-prem UCM.
  • Easy Webex join experience like the Webex app and room devices
  • Large, color display with a familiar Webex look and feel
  • Easy setup and management with Webex Control Hub cloud and Unified CM on-prem
  • High end audio experience
  • Proximity integration for meeting join and screen sharing
  • Currently no video presentation on external HDMI screen
The Webex Room Phone is a great option for both traditional audio-only conference rooms that need a refresh and/or small huddle spaces where video isn't needed. It has the added benefit of connecting with an external display for screen sharing either wired or wireless. The Room Phone interface does a great job of combining the traditional conference room TUI experience with the modern "RoomOS" interface, so that users familiar with either platform will have no issue using the device.
No issues getting support.
Read Marty Sloan's full review
November 18, 2020

Cisco Webex Room Phone Review

Anonymous | TrustRadius Reviewer
Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are currently in the process of evaluating the Webex Room Phone for wide deployment in our organization. We are/work looking to identify a device that can be used for in room audio, content sharing, and collaboration for small (huddle) to medium conference rooms.
  • Easy device monitoring and management
  • Great audio quality
  • Great mic coverage/pickup for small to medium rooms (huddle rooms)
  • Built in wireless share capabilities
  • Webex Integration
  • Consistent user experience (compared to other Cisco room systems)
  • Can be used with other platforms
  • Wires are bulky (lighter weight HDMI would be beneficial for a cleaner install)
  • Far end video (possibly a future enhancement?)
If you are already using Webex and Cisco room video systems, the Room Phone is a fantastic option to enable audio/meeting functionality in small conference rooms and huddle rooms at a very reasonable cost. Audio is fantastic and installation is simple. With split registration capability, this device can meet most, if not all, requirements for these rooms and could even be used for private offices and home offices, a definite value as work from home becomes more ubiquitous.
We have not had any issues with the device, but expect support to be as good as Cisco always has been for us.
Read this authenticated review

Cisco Webex Room Phone Scorecard Summary

Likelihood to Recommend (4)
8.8
Usability (2)
9.1
Support Rating (2)
9.1

What is Cisco Webex Room Phone?

The Webex Room Phone is more than a conference phone, it’s designed for collaborative meetings. It is described by the vendor as simple and easy to use. Users gain a touchless experience with proximity pair and join, and never need to enter a phone number or meeting code ever again. Plus, the HD audio, echo cancellation and noise reduction aim to allow remote meeting attendees to hear the voices of those in the huddle space clearly.
Categories:  Conference Phone

Cisco Webex Room Phone Features

Has featureHD voice for calls and meetings: Acoustic echo cancellation and noise reduction removes distractions from calls and meetings
Has featureSimple design familiar interface: A brilliant 6-inch, full HD touchscreen provides immediate access to meetings, calling, directories, and content.
Has featureEasily join meetings: View the room calendar, join via the Webex button, or Zero-touch with proximity pairing from Webex apps.
Has featureWebex experience on a phone: This phone provides a superior in-meeting experience with an external display to provide in-meeting context for collaborative meetings
Has featureSmart presentations and guest sharing: Share locally or in-meeting wirelessly from Webex apps. Your guests can share through a Web browser or using the HDMI cable.
Has featureIncrease screen productivity: Extend the use of all office screens with digital signage and deliver content to screens.

Cisco Webex Room Phone Screenshots

Cisco Webex Room Phone Video

Cisco Webex Room Phone Unboxing

Cisco Webex Room Phone Downloadables

Cisco Webex Room Phone Integrations

Cisco Webex Room Phone Competitors

Yealink Conference Phones, Polycom, Yealink

Cisco Webex Room Phone Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?Optional

Cisco Webex Room Phone Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Cisco Webex Room Phone Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux, Mac
Mobile Application:No