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Cisco's WebEx Social is an enterprise social networking platform with features like content management and real-time communication, allowing for collaboration across departments.https://dudodiprj2sv7.cloudfront.net/product-logos/zD/rc/1ESS2PT4C9RB.JPEGNeat tool for tech support or even consultingWebEx is used to work with technical support and consulting users. We use it mostly for technical support and debugging software solutions when users are experiencing issues and we have to look at how are they executing a specific process.,Easy to use. No special setup. Doesn't require any special hardware.,Recording feature cannot record phone sound just computer sound. Recording feature does not generate a file with "known" extension, it needs specific player.,10,It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve. Great user experience. Users like it.,Skype for Business and GoToMeeting,Skype for Business, Microsoft Dynamics CRM, MS SharePoint
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WebEx Social
7 Ratings
Score 8.8 out of 101
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WebEx Social Reviews

WebEx Social
7 Ratings
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Score 8.8 out of 101
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March 31, 2017

WebEx Social Review: "Neat tool for tech support or even consulting"

Score 10 out of 10
Vetted Review
Verified User
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WebEx is used to work with technical support and consulting users. We use it mostly for technical support and debugging software solutions when users are experiencing issues and we have to look at how are they executing a specific process.
  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
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WebEx Social Scorecard Summary

Feature Scorecard Summary

Chat (1)
10
Integrates with Outlook (1)
10
Document collaboration (1)
10
Access control (1)
10
Advanced security features (1)
5

About WebEx Social

Cisco's WebEx Social is an enterprise social networking platform with features like content management and real-time communication, allowing for collaboration across departments.
Categories:  Collaboration

WebEx Social Technical Details

Operating Systems: Unspecified
Mobile Application:No