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Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Overview

What is Webroot Antivirus + Internet Security Complete (SecureAnywhere)?

Webroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.

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Recent Reviews

Webroot Review

10 out of 10
June 07, 2019
Incentivized
We have been using Webroot for approximately 2 years now with very few issues and a few problems caught and resolved before they were a …
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A great poduct

10 out of 10
November 24, 2018
We use Webroot SecureAnywhere for our entire onsite office and all of our remote users. Installation was simple and it handles our …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Webroot Business Endpoint Protection

$30

Cloud
per seat/per year

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Webroot Antivirus + Internet Security Complete (SecureAnywhere)?

Webroot Antivirus + Internet Security Complete (SecureAnywhere) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(92)

Attribute Ratings

Reviews

(1-12 of 12)
Companies can't remove reviews or game the system. Here's why
Jane C. Harrison, J.D. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Webroot Antivirus + Internet Security Complete was recommended by a software engineer. It has been the most effective antivirus for internet security that I have ever used. My computer looked as if it had been hacked one day, so I shut down the internet and ran a Webroot Antivirus + Internet Security Complete scan. It identified a virus and isolated it. I then contacted my IT group to run a separate scan to verify the virus was isolated and that no other virus was hiding. They confirmed the virus was isolated and had not had time to cause any damage. My IT guys said that they recommend Webroot Antivirus + Internet Security Complete. Downtime for me is a loss of income. Webroot Antivirus + Internet Security Complete is one of the best ROIs when your production time is money. Highly recommend this product!
  • Frontline protection against viruses.
  • Scheduled scans.
  • Ability to scan at my discretion as well as scheduled scans.
  • Informative reports.
  • I don't see any need for improvement. I consulted my IT group and they concurred that Webroot Antivirus + Internet Security Complete is solid.
Working remotely I require aggressive internet security. Webroot Antivirus + Internet Security Complete has always delivered. One occasion when I started my computer the screen came up black with a face demanding I click a link or my computer would self destruct. I immediately disconnected from the internet and ran Webroot Antivirus + Internet Security Complete. It had already blocked the virus so that no harm could be done. My IT department confirmed that the virus never made it beyond Webroot's security.
Score 5 out of 10
Vetted Review
ResellerIncentivized
We leveraged Webroot SecureAnywhere as our baseline AntiVirus product, included in the base cost of support of our contract clients. It offered the minimum expected protection per endpoint for catching known threats and alerting PUPs. The product acted as the bare minimum protection for any endpoints which we were expected to support, and sold as a minor improvement over the built-in AV product.
  • Dashboard/Single-pane-of-glass
  • Many integrations/relationships with other products we use (Managed Service Provider)
  • Additional features in one place such as web filtering
  • Unified dashboard/management (still has some actions tied to their old front-end)
  • Aggressively improve and market EDR
  • Further improve additional features, namely phish and security training
Webroot's main fault is not specific to itself. Rather, traditional AV as a whole is falling out of vogue as Microsoft continues to improve it's built-in/included security features, both at the endpoint and in SaaS products. Third-party vendors like Webroot have an uphill battle to fight in order to stay relevant. Zero-trust is the main buzzword today and likely a bare-minimum addition to the offering in order to maintain relevancy.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Used throughout the entire organization as one of our one and only antivirus package, Webroot is a lightweight, and easy to install throughout your organization. A single pane of glass allows IT to quickly see any issues that may arise and complete remediation steps within moments. After initial installation, it automatically runs your first scan and you are up and running in minutes.
  • Fast deployment, lightweight and is always up-to-date with virus definitions deploying in the background.
  • Online management portal allows the administrator to manage the console from anywhere there is a web connection.
  • Handy browser plugin alerting the end user if a site is trustworthy.
  • The new administrator portal is a bit cumbersome and takes some getting used to.
Webroot is a great tool for SMBs that are looking for a product that is easy to deploy and maintain. The lightweight agent doesn't contain any bloatware and that makes for quicker scanning capabilities. I would think anyone looking for a stable, easy to use antivirus program should consider Webroot and at least download a trial and try it.
Scott Stefan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
Webroot SecureAnywhere is being used throughout my organization and with client's, as I manage their security at this time. It addresses the problem of network and machine security.
  • Price point is great for businesses of all sizes
  • Administration interface for deploying and managing clients is easy to use
  • Does a great job of detecting threats and stopping security issues
  • Reporting features of the application and portal could be better
  • Bettering tiering of the pricing structure as it could be better for partners and clients
I think the product is well suited for any business of any size and/or type.
Gawain Stern | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Webroot SecureAnywhere as a security solution for our Managed Service customers. It addresses the need for antivirus, anti-malware, and other threat prevention, such as protection against ransomware, encryption viruses, rootkits, Trojans, worms, bots, email and macro infections, and more.
  • Centralized management makes it easy to administer multiple customer systems from one location.
  • The dependable protection can be relied upon to catch and stop most threats.
  • Minimal resource impact means protected endpoints continue to enjoy their full performance capability.
  • Installation challenges compelled us to compile our own deployment scripting system.
Webroot SecureAnywhere is well suited for small and medium networks, where Windows Server is the predominant back office operating system, and Windows is the predominant desktop OS.
November 24, 2018

A great poduct

Eric Noon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Webroot SecureAnywhere for our entire onsite office and all of our remote users. Installation was simple and it handles our internet security needs wonderfully. The BEST part is that the program is very light on system resources.
  • As I said before the program is very light on system resources so more of your machine's power is available to do your work.
  • You don't have to waste time downloading new antivirus definitions.
  • The control panel could use some improvements as it can be confusing at times
I think it is appropriate for all computers and I can't think of a reason that I wouldn't use it.
David Yates | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
In addition to using Webroot SecureAnywhere in our organization, it is a linchpin of our SECURUS© Network Security offering. We recommend all clients use this product as their endpoint "first line of defense". We have found it to be extremely flexible, usable across many platforms, and has very few negative interactions with other OS and application software installs.
  • Very comprehensive model for catching new and previously uncategorized malware and for a low "false positive" count.
  • Extremely lightweight agent allows us to place this product on many more machines than other antivirus/antimalware softwares.
  • Backend management of all agent functions and installs keeps the oversight of security issues with us or the in-house IT department, where it belongs.
  • Better reporting on rejected malware attempts. Currently, the only reporting is for items that actually made it past the initial screening by Webroot SecureAnywhere.
The backend management portal is well-suited to larger and geographically dispersed installations. Organizations where specific LoB software dictates older low-powered hardware it works well with (within reason). We've also seen great results with virtual environments.
June 07, 2018

Review: Webroot

Chris Hecox | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Webroot was used to help filter search results and other online activity to promote internet safety and prevent malicious issues from improper online security. Webroot was used on all company computers and monitored by our external IT department.
  • Webroot checks all search result links and delivers warnings or approvals to users. This means Webroot is thorough and assists to keep users familiar with any potential problem sites.
  • Webroot is easily activated as a Chrome or browser extension to ensure ease of access.
  • Webroot monitors activity and will send updates to the IT department to keep them privy of any potential problems.
  • Webroot seems a heavy step in the way of keeping Apple computers safe. There are potential security issues when working with Macs, but as always, careful internet use should result in no problems. I do recognize that most people are unfortunately unaware of how to avoid malicious threats online, but careful training can avoid needing many features provided by something like Webroot.
  • Webroot extensions on internet browsers would slow down searches on Google and other sites by about 50% or more. It's fairly negligible, as you can learn patience with the software, but it does add time to your work. When you are doing a lot of searching online, I don't think it's outrageous to say Webroot makes things annoying and frustrating. Especially when accessing sites Webroot believes to be harmful when they are totally fine to access.
  • The biggest issue with Webroot is its interaction with video editing software. We had a few instances where its backend processes would interact with some of our third-party plugins, resulting in non-functioning applications and other issues. This is a very specific issue, which I realize, but it was a huge detriment to the team.
Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you.
If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.
May 23, 2018

Webroot Just Works

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used across the whole company for anti-virus/etc services.
  • Not too heavy on system
  • Protects well
  • Never had a virus or hacking issue
  • Easy to implement
  • Mobile security needs work, especially with Apple products.
We find it works for all of our needs.
Carson Hagan, ITILv3 | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Webroot as part of a two-piece branded product that we call 'Security Packages'. Webroot is the AV portion of our security packages that get deployed to all of our endpoints that are using our core managed services. We also use Webroot internally for our organization as AV protection. Webroot helps us address the ever-growing threat landscape with our clients to ensure they are protected.
  • Webroot provides a very easy to use web interface with GSM. From a single dashboard we can control all of our endpoints that are currently using Webroot services. This is extremely helpful for central management for my engineers.
  • Webroot's new (2.0) plugin for Automate (formerly LabTech) provides us with integration into our RMM platform that allows for a large majority of the daily operational tasks to be completed without ever having to move to a different application and/or the web dashboard. The integration is key for engineers to make changes on the fly and quickly. They have done a good job with the 2.0 plugin after coming from the 1st iteration.
  • Webroot interface on the machines is a simple and easy UI to follow and understand. Seeing what the product is doing and how it is configured is very straightforward and doesn't require much hunting with the local interface on machines.
  • Webroot could do a better job of working on their integration partnerships with companies like LabTech (now known as Automate). Many times we make it through 2 or 3 levels of support before one of the parties says "oh well you need to talk to LabTech about this" or vice versa. That can be frustrating for partners when trying to understand and resolve issues between the two applications.
  • Cryptolocker/ransomware is a hot topic and I will say that Webroot has provided us with adequate protection when we first started using in 2014. I understand the complexities and challenges AV companies face with new threats being created everyday. I do want to point out that there have been instances where Webroot has not been able to stop one of those types of attacks. After talking with support - it was clear that they had no good answer as to why that particular threat was not stopped and quarantined.
  • Support for the enterprise side of Webroot can be daunting at times. Response times are hit or miss depending on the severity of the issue. Sometimes you get a great support engineer who will go above and beyond - sometimes I ask myself how this person is even employed with the lack of communication skills or actual interest in helping resolve partner issues.
Webroot is well suited for anybody looking for a strong AV product. In our particular experience - we have had great success in using the product from an MSP standpoint. It functions and allows us to create what we need knowing that we are deploying strong protection to our endpoints. I would say it is more on the technical side of AV products and could see where some people might find it as "overkill". Personally, I would rather be more protected than not in 2018. :)
Bradley Jones | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently provide remote computer support to a number of people and businesses. Webroot is a security software that answers the needs of several of our clients. Webroot provides great protection and a low overhead profile that answers several special needs of our clients.
  • Offers advanced protection without requiring a great deal of computer resources to accomplish it.
  • Scans are super fast and allow work to continue while it is going on in the background.
  • Webroot provides an awesome dashboard for companies that need to support a large number of computers.
  • Webroot has had difficulty with the size of logs at times.
  • A better way to control and access logs.
  • Improved way for the computer owner to completely remove.
People with older and slower systems benefit greatly from using Webroot.

People that do home transcriptions with software that is clunky and hard to work with have an easier time setting up any exceptions and special needs to allow Webroot and their special software to behave together.

People that are more highly active on the Internet clicking every link they see and doing a lot of downloading from questionable sites may benefit more from a different protection system.
Chris Skurkey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used across the whole network. It is pushed out to all users by the domain controller. It is what we use to protect all of our machines and computers.
  • Great protection.
  • Easy to deploy.
  • Easy to manage by all users. If they have a blocked email, each user can log into a portal and find out why, and let it through based on their understanding of the nature of the email.
  • If there is no network connection to the cloud infrastructure, there will be no protection (drawback if there is no "layer 1" connection).
  • Heuristics can only combat some viruses, so it probably needs more methods to combat different viruses.
  • There are some instances where the server fails to push out (the server's fault), leaving a small fraction of users unprotected when they are set up for the first time.
Webroot is not a CPU hog, so it doesn't slow down the performance of our end-users' machines. Updates don't interfere, also, and there is no "walking on eggshells" when it comes to matriculating those updates. There is no need for such gentle handling. The same goes for definition updates also. Even when the risk of infecting a machine when the network is not connected, or when a USB drive is inserted while offline - those incidents are the times we tell our end-users to be careful when they do NOT have an internet connection.
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