WePay Reviews and Ratings

Rating: 7.7 out of 10

Score

7.7 out of 10

Community insights

TrustRadius Insights for WePay are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Cost-effective Option: Multiple users have found WePay to be a cost-effective solution compared to other competitors. It provides a good value for the price, which is especially important for startups looking to save money.

Quick Payment Processing: Several reviewers have mentioned that WePay's payment processing is quick and efficient. Funds are usually deposited within 2-3 business days, providing prompt notification to the users.

Easy Integration: Many users appreciate the seamless integration capabilities of WePay with various online systems. They find it simple to set up and start accepting credit card payments, making it easy for businesses to get started quickly.

Reviews

8 Reviews

I Pay, You Pay, We all Pay for WePay

Rating: 7 out of 10

Incentivized

April 14, 2021

Use Cases and Deployment Scope

We used WePay to link to our auction site to receive payments. There were options of a few and I chose WePay. It is used during this event (Dec-March). It is used by accounting.

Pros

Links up to other websites easily.
Links up to your bank account easily.
Pulls reports.

Cons

Pulling reports link goes to your email, would be better right on site.
Credit card fees.
Doesn’t do all of payments - uses other website to run credit card.

Likelihood to Recommend

It is good when you need a temporary (or permanent) solution to get funds to your bank account for something as small as a one time event, recurring or larger. It has reputable companies that use it and seems to integrate easily with most systems and accounts. You will have to go through a whole setup, with your bank accounts, etc.

Verified User

Former Employee (11-50 employees)

Vetted Review

2 years of experience

WePay... it's just okay.

Rating: 6 out of 10

Incentivized

October 19, 2018

Use Cases and Deployment Scope

We utilize WePay as our payment processor in combination with Classy. It is primarily our Development and Accounting departments that utilize WePay to process credit card transactions and have them directly deposited in our bank account. Seems to be a fairly standard payment processor with low fees. WePay integrates well with the Classy platform which is why we opted to use it.

Pros

Low fees/rates
Integrates well with Classy
Email notifications

Cons

Admin reporting could be improved
Fees are pulled out of each transaction instead of aggregated at the end of the month (this could be a pro for some users)
Difficult to give switch the admin role after it has already been assigned
No credit card swipers
Only way to process a transaction is directly through the website

Likelihood to Recommend

If you need a basic payment processor for credit card transactions with low fees/rates, WePay will work just fine. We wish it had the ability to process multiple transactions through the use of a credit card swiper or at least an easier/faster solution than having to re-fill out the transaction page on the website over and over. This could be a limitation due to our integration with Classy.

Verified User

Account Manager in Sales (11-50 employees)

Vetted Review

1 year of experience

Great platform for marketplace payment

Rating: 8 out of 10

Incentivized

July 13, 2018

Use Cases and Deployment Scope

WePay is being used to accept payment and allow sharing revenue without the hassle of setting up your own merchant account.

Pros

Provide sample codes and SDK
Great dashboard to see your overall transactions and revenue
Easy to integrate with your existing system

Cons

They should provide a plug-in such as JavaScript that we can use to allow accurate calculation related to the fees that we can show to the end-users.
More detailed reporting and the breakdown between the total charges, your share portion, the fees taken out, etc.

Likelihood to Recommend

I would recommend WePay if you are looking a way to implement a marketplace-type revenue sharing program. Less appropriate if you are trying to have a "buy it now" type button for your online store.

Dicky Leonardo

Senior Engineer in Engineering at Nordstrom (10,001+ employees)

Vetted Review

2 years of experience

View profile

WePay for a quick and easy payment system for your business platform

Rating: 10 out of 10

Incentivized

July 10, 2018

Use Cases and Deployment Scope

We use WePay to easily enable donors to donate money to non-profit organizations that use our platform to better reach their supporters and gain new ones via social media and email campaigns.

Pros

Easy for new users to set up a WePay account.
Easy and quick for users with WePay accounts to make donations.
Fairly quick payouts to organizations who receive donations through our platform.

Cons

It would be nice if it were a little easier to find details about donations within the WePay platform.

Likelihood to Recommend

Quick and easy financial transactions.

Keith Hajovsky

Attorney in Legal at Texas Will Attorney (1-10 employees)

Vetted Review

2 years of experience

View profile

Great for startups and small businesses

Rating: 10 out of 10

Incentivized

November 6, 2017

Use Cases and Deployment Scope

We use WePay by office administrators and representatives to create one time and recurring billing subscriptions for our clients. It's a great alternative to PayPal to save on the percentage of transaction charges. We first used WePay in InfusionSoft and now use it within Zoho Subscriptions and Zoho Invoice for our billing. Their support is quick to respond in case we have questions, and its fairly easy to set up and get running with.

Pros

Lower cost than their competitors, as a start up every dollar we can save makes a difference.
Processing of payments is quick, we are notified and the funds are deposited usually within 2-3 business days.
They can be integrated with a lot of different systems online.
Simple to set up and start taking credit card payments.

Cons

None that I can think of.

Likelihood to Recommend

Start up and small businesses could use WePay in conjunction with easy to use online billing systems. I was initially introduced to it with InfusionSoft CRM and from there I switched to a different system and found that they have many billing systems that they integrate with. They have different features than PayPal and Stripe, for non tech people it is very helpful. You don't need a huge understanding of API's and web hooks to get WePay integrated and start billing customers.

Matthew Veil

Marketing Broker in Marketing at Atlas Internet Marketing LLC (1-10 employees)

Vetted Review

3 years of experience

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WePay has been Great!

Rating: 10 out of 10

Incentivized

November 3, 2017

Use Cases and Deployment Scope

Wepay is used with Continue to Give in the same way GoFundMe uses Wepay. Anyone can sign up for a fundraiser on our platform and they create a WePay account in order to accept donations through our platform. WePay acts as the backend processor of our personal or small nonprofit fundraising pages.

Pros

Quick Setup and Approval of an Account
Allows 30 days for to finish a Wepay account but during the interim you can store transactions with them
Quick customer service
User friendly

Cons

No phone number to call for assistance
Max transaction amount of $2,500

Likelihood to Recommend

Wepay is great for a personal fundraiser because there is no monthly cost. This allows a person to set up an account with wepay quickly without a loss in a monthly fee. WePay is not suited well for larger organizations that will gain volume of transactions because their rates are expensive. It's better for a larger organization to pay a monthly fee with a merchant account and get lower rates.

Verified User

Partner in Customer Service (1-10 employees)

Vetted Review

Reseller

5 years of experience

Easiest option for my customers

Rating: 8 out of 10

Incentivized

November 2, 2017

Use Cases and Deployment Scope

Our nonprofit customers use our software to help plan, manage, and run fundraising auctions. Along with our software, they need credit-card processing - and it needs to integrate tightly with our platform, be easy and quick to sign up for, and be affordable. We integrate with many providers, but a significant portion of our incoming customers choose to use WePay.

Pros

Fast, easy signup - this is the primary reason we implemented support for WePay.
Customers who opt for WePay as their processor can begin accepting transactions within a few minutes - crucial when the team mounting the auction is a little behind in their planning process.

Cons

I'd like to see some advances in their customer service process - it's good, but occasionally my customers want just a bit more hand-holding.

Likelihood to Recommend

It's a fantastic option for platforms whose customers are going to need temporary processing capacity - if they only need a few weeks or months where they are accepting cards, it's really amazingly competitive.

Roger Devine

Partner, Marketing Director at SchoolAuction.net (1-10 employees)

Vetted Review

Reseller

2 years of experience

View profile