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Overview
What is WhatsApp Business?
WhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp…
Recent Reviews
Awards
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Reviewer Pros & Cons
Pricing
WhatsApp Business
Free
Cloud
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
- FAQs
What is WhatsApp Business?
WhatsApp Business Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
WhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages.
For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way.
Reviewers rate Support Rating highest, with a score of 8.3.
The most common users of WhatsApp Business are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(187)Attribute Ratings
Reviews
(1-13 of 13)Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
- Meetings.
- Sending and receiving files instantly.
February 17, 2023
WhatsApp Business best for Businesses
Score 9 out of 10
Vetted Review
Verified User
- Two-way messaging: WhatsApp Business allows businesses to have two-way conversations with their customers, providing a more personalized and engaging experience.
- Quick replies: Businesses can set up quick replies to common questions, allowing them to respond to customer inquiries quickly and efficiently.
- Automated messages: WhatsApp Business allows businesses to set up automated messages, such as greeting messages and away messages, to help manage customer expectations.
January 23, 2023
WhatsApp Business is amazing and easy
Score 10 out of 10
Vetted Review
Verified User
- upload videos
- Security high voice recording not possible
- User friendly for everyone
June 22, 2022
WhatsApp Business, awesome tool for small and medium businesses to communicate with their customers
Score 8 out of 10
Vetted Review
Verified User
- Communicate with costumers and attract new ones.
- To deliver information to your customers and make it easy for them to get in touch with you.
June 14, 2022
Easy connection to work
Score 8 out of 10
Vetted Review
Verified User
- Notification management based on timing.
- Easy to maintain user in terms of adding or removing people
- Messages, photos, and videos sharing free and easy
Score 10 out of 10
Vetted Review
Verified User
- easy for audio and video conversations
- easy to install and setup
- It can be helpful for dealing with a group of people easily in a WhatsApp group
- Status.
- End-to-end encryption.
- Calling quality if internet connection is strong.
- Good video calling.
December 03, 2021
WhatsApp business is a great communication tool
- Well suited communication process
- Immediate interaction
- Helps to take decisions with perfect description
- We have a high level of business efficiency, and we can properly support our clients.
- Management of user communities is simplified, and teams can connect easily.
- Assembling teams for each project and communicating accurately and swiftly.
September 05, 2021
A Business Solution for a Small business manager
Score 6 out of 10
Vetted Review
Verified User
- Customer reach
- Digital Marketing
- Customer Services
June 27, 2021
Platform for the business to grow further
- Product catalogue
- Order tracking
- Instant messaging or collaboration with the customers
- Customer segmentation
- User friendly interface
Score 9 out of 10
Vetted Review
Verified User
- Gallery photo
- Addresss
- Auto reply
April 25, 2021
WhatsApp Business Review
- The easy to use interface.
- Communication and transparency in the messaging software.
- Meets all the communication expectations.