WhatsUp Gold from Ipswitch in Massachusetts is network performance monitoring technology. tool for quick diagnosis and easy monitoringWe are currently using WhatsUp Gold to monitor up/down time for our Network Devices, including Cisco Routers, Switches, VPN and Firewall. When any one of the monitored devices go down, it will send me an alert.,Easy to deploy and easy to use. Once configured, it doesn't require much attention besides when adding new devices Ability to create maps for end users. Simplifies their monitoring Ability to create custom monitors and alerts based on various polling methods Great customer service and tech support,The web-based GUI is very slow and not responsive sometimes Very expensive training classes Most add-on plugins require payment,8,Excellent network and infrastructure monitoring tool, we can check and be notified about down devices I am going to implement Server CPU, Memory, Disk Space and Storage Monitoring in my environment by the end of this year,SolarWinds IPAM and System Center Operations Manager,Acronis Backup, Barracuda Email Security Service, Palo Alto Networks Next-Generation Firewalls - PA Series, ESET Endpoint Security, Veeam Backup & Replication, Nimble StorageWhatsUp Gold ReviewWhatsUp Gold is being used to monitor multiple sites owned by the organization across different countries across Africa. It's being used by the Networks Department to holistically manage the network across these various locations. WhatsUp Gold has helped the organization not only to monitor multiple sites but also provides real-time status of every endpoint device at each site. Through SNMP configuration, real-time and periodic well-detailed reports on each device can generate proper analysis and performance of the network in general, which could impact in futuristic strategic planning.,Optimal network and endpoint device monitoring. Explicit report generation on the endpoint and network performance. Investigating and troubleshooting of network and endpoint device issue has been made very easy.,Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease. You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.,10,WAN Optimization for multiple sites. Network Capacity Management for site expansion. Early detection and mitigation of network downtime.,ORION Enterprise and SolarWinds Log & Event Manager,Microsoft Office 2016, Adobe Acrobat DC, Windows Server, GanttPRO, TeamViewer, Skype, Skype for Business, PRTG Network MonitorWhatsUp: An insight to your networkCurrently, we use WhatsUp Gold for monitoring and maintaining our extended grocery chain infrastructure. This includes the Cisco routers, switches, and wireless APs. The main use is to monitor when a connection drops, switches between our primary connection and secondary connection or any hardware issues that may arise. I do use it a little for NetFlow tracking and Syslogging when needed.,Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds. Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches. The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.,SNMP scripting would be one. Unless you are very well versed in SNMP trapping, you will do a lot of reading/playing/tuning to get exactly what you want. The all web interface has been a bit of a bummer. They took a lot of the functions from the admin console that made it easy to add/remove certain features quickly.,7,As I mentioned earlier, the monitoring of the external environment and uptime is a necessity. An hour down is a 1% loss of revenue per day which may not sound like much but in a million dollar company, that 1% is a huge chunk. The backup configuration has been very handy in turn around time for failed equipment. I did have a homegrown way of backing up configurations but had to check daily and verify every backup. This becomes very time consuming and a waste of company time. Only negative is the mapping. In the Cisco world CDP is a great way to map connections and they don't seem to do it that way.,PRTG Network Monitor and Splunk Light,PRTG Network Monitor, NetScout nGeniusONE, Splunk LightWhatsUp Gold PremiumWe use WhatUp Gold Premium Edition by Ipswitch to monitor our important network devices and services for uptime and notifications via email and text in the event of downtime. It is used by the IT Department, but deployed across the whole organization. We needed to find a software that alerted us to devices and services going down unplanned. WhatsUp Gold solved that problem for us.,Monitors services on remote servers Alerts users of missed pings on designated devices Monitors power supplies, temperature, and fans on compatible network switches Canned reports help find trends.,Training is needed to use WhatsUp Gold to its full potential. A network inventory would be a nice feature to have without having to pay extra,10,Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day. Saves on system downtime and lost productivity Remote monitoring means less staff hours spent checking for potential problems.,SpiceworksServer monitoring set it and forget it.We use WhatsUpGold as our server monitoring service across our whole organization. We use it to proactively monitor our servers' uptime.,It is very easy to set up the various alerts and objects. The GUI is easy to navigate and intuitive to use. The level of granularity for setting up the objects is very high, which allows for a lot of customizability.,Setting up traps for exchange services has led to false positives in the past.,8,The ROI was met after alerting us of our first critical space issue, which allowed us to mitigate the issue without the server going down.
WhatsUp Gold
30 Ratings
Score 8.0 out of 101
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WhatsUp Gold Reviews

WhatsUp Gold
30 Ratings
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Score 8.0 out of 101
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Alex Leung profile photo
August 15, 2018

WhatsUp Gold Review: "A tool for quick diagnosis and easy monitoring"

Score 8 out of 10
Vetted Review
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Likelihood to Recommend

We use WhatsUp Gold to identify issues quickly and monitor repeated issues to help develop a more complete root cause. Keep in mind you can accomplish all of your inventory needs by using WhatsUp Gold.
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Victor Adebayo profile photo
May 01, 2018

"WhatsUp Gold Review"

Score 10 out of 10
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Likelihood to Recommend

It's best suited for large/multinational organisations with complex networks with limited qualified personnel across every location. However, I wouldn't recommend it for a small organisation with a very simple network architecture.
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Jamie Elliott profile photo
March 29, 2018

WhatsUp Gold Review: "WhatsUp: An insight to your network"

Score 7 out of 10
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Likelihood to Recommend

Currently, the main use for WhatsUp is to monitor our broadband connections and cellular backup swings. We converted from T1's to "a less cost"/"a less reliable" connection but added the cellular to make up that 2% difference. WhatsUp monitors this via SNMP/syslog trapping to alert us when this swing happens. The imports of this we have on a 1 gig cellular limit so getting it swung back is very important. WhatsUp provides us with this quick alert.
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Gary Lamontagne profile photo
March 31, 2017

User Review: "WhatsUp Gold Premium"

Score 10 out of 10
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Likelihood to Recommend

WhatsUp Gold is perfect for organizations who need to be notified in the event of a system or service going down so that a technician can be dispatched before the phones start ringing from end-users not being able to access whatever might be out of commission. It is an investment of time and money to get up and running, so if you are looking to monitor only a few devices, or aren't looking for many bells and whistles, WhatsUp Gold might not be an appropriate choice.
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March 24, 2017

WhatsUp Gold Review: "Server monitoring set it and forget it."

Score 8 out of 10
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Likelihood to Recommend

We use it as a basic server monitoring tool, and find it very effective in that capacity. We primary use the space monitor and the ping monitor, and that has alerted us to sudden server failures many times; and with the space monitor it has allowed us to proactively manage the disk space for mission critical servers.
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March 03, 2017

WhatsUp Gold Review: "Easy to use, highly configurable"

Score 8 out of 10
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Likelihood to Recommend

It works great in our environment, which is highly centralized and has very few cloud-based systems. In a cloud heavy scenario, I don't think it would perform as well without a great deal of additional configuration.
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WhatsUp Gold Scorecard Summary

Feature Scorecard Summary

Automated network device discovery (5)
Network monitoring (5)
Alerts (6)
Network capacity planning (5)
Packet capture analysis (2)
Network mapping (4)
Customizable reports (4)
Wireless infrastructure monitoring (3)
Hardware health monitoring (5)

About WhatsUp Gold

WhatsUp Gold offers IT Monitoring. It aims to offer users a whole new way to visualize, troubleshoot and monitor their IT environments.

Features include:

  • New interactive network map that displays the IT environment from end-to-end, quickly showing the status of every device while providing the context of how everything is connected to provide the fastest time-to-value;
  • Intuitive workflows that can be launched directly from the map so they can initiate management tasks or quickly view a rich set of details such as device monitoring settings or performance data;
  • ‘TotalView’ licensing that gives users the freedom to configure the mix of monitored technologies they need, with minimal if any unused licenses, and the ability to change that mix dynamically without any additional purchases. 

WhatsUp Gold Features

Network Performance Monitoring Features
Has featureAutomated network device discovery
Has featureNetwork monitoring
Does not have featureBaseline threshold calculation
Has featureAlerts
Has featureNetwork capacity planning
Has featurePacket capture analysis
Has featureNetwork mapping
Has featureCustomizable reports
Has featureWireless infrastructure monitoring
Has featureHardware health monitoring
Additional Features
Has featureVirtual device & network monitoring (supporting VMware and Hyper-V)
Has featureConfiguration management & monitoring
Has featureLog Management & reporting
Has featureIPV6 Support for Network Traffic Analysis
Has featureSupport for multiple device roles and subroles that can trigger scripts
Has featureMonitors networks, servers, applications, VMs, wireless and traffic across LAMP, JAVA, Linux & Windows environments

WhatsUp Gold Screenshots

WhatsUp Gold Competitors

Nagios, Solarwinds, Paessler


Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Optional

Unique TotalView ‘flexi-license’ leads the industry in flexibility and value. WhatsUp Gold 2017 BasicView: starting at $1,755

WhatsUp Gold Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)Enterprises (> 500 employees)

WhatsUp Gold Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

WhatsUp Gold Technical Details

Deployment Types:On-premise
Operating Systems: Windows
Mobile Application:No
Supported Countries:North America, Latin America, EMEA, APAC, Japan
Supported Languages: English, French, German, Spanish, Portuguese, Italian, Russian, Japanese, Korean, Chinese