TrustRadius Insights
Smart and Attentive Support: Reviewers appreciate the smart and attentive support provided by HUMAN Account Defender. Multiple users …
Overview
What is HUMAN Account Defender?
HUMAN Account Defender safeguards the user's app and website accounts by detecting and neutralizing compromised and fake accounts.
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What is HUMAN Account Defender?
HUMAN Account Defender safeguards the user's app and website accounts by detecting and neutralizing compromised and fake accounts.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is HUMAN Account Defender?
HUMAN, formerly White Ops, is a bot mitigation and fraud protection platform. It specializes in identifying and mitigating bots in advertising, marketing, and application use environment. HUMAN Security utilizes a multi-layer approach to bot mitigation, using technical evidence, machine learning, and continuous adaptation to recognize bot behavior and activity.
HUMAN Account Defender Video
Tamer Hassan, CEO and Co-founder of White Ops, spoke with Dave DeWalt, Managing Director of NightDragon and a new investor in White Ops, on where they see opportunities for the company going forward.
HUMAN Account Defender Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Smart and Attentive Support: Reviewers appreciate the smart and attentive support provided by HUMAN Account Defender. Multiple users mentioned that the team is accessible, responsive, and willing to deep dive into issues. Customers regularly receive updates on performance, improvements, and upcoming features which makes them feel informed about what's happening with the product.
Granularity of Data: The granularity of data provided by HUMAN Account Defender is a standout feature for reviewers. According to one user, HUMAN has deep knowledge of how bots work which helps them provide impressive protection against fraud. Another reviewer believes that the level of detail in their dashboard is smart and provides essential insights into traffic quality topics.
Industry Standard Protection: Several reviewers believe that HUMAN Account Defender provides industry-standard protection for advertisers and publishers alike. According to one reviewer, HUMAN's 360 fraud prevention support not only offers a tracking dashboard but also includes a supportive team assisting in traffic quality topics and user experience. Users appreciate that the company prioritizes what is best for its customers over short-term profits.
Inflexible Technology: Some users have expressed concerns about the inflexible technology and services provided by HUMAN Account Defender in combating fraud. These users feel that the software does not provide enough flexibility to address their unique business needs, making it difficult for them to effectively combat fraudulent activities.
Lack of Insight into Product Development Roadmap: The lack of insight into the product development roadmap has left some users feeling uncertain about the future direction of HUMAN Account Defender. These users believe that without a clear understanding of where the software is headed, it's challenging to make informed decisions on whether or not this is the right solution for their business.
Glitchy Dashboard Reporting: Users have reported issues with glitchy and delayed dashboard reporting which can disrupt business operations. This issue has caused frustration among some customers who rely heavily on real-time data to make important business decisions.