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Microsoft Power Automate

Microsoft Power Automate
Formerly Microsoft Flow

Overview

What is Microsoft Power Automate?

Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Power Automate Premium

$15

Cloud
per month per user

Power Automate Process

$150

Cloud
per month per bot

Hosted RPA add-on

$215

Cloud
per month per bot

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://powerautomate.microsoft.com/pri…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Product Demos

Power Automate Guided Tour

powerautomate.microsoft.com
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Product Details

What is Microsoft Power Automate?

Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.

Capabilities

  • (DPA) digital process automation through cloud flows to connect apps, data, and services.

  • Automates repetitive tasks using UI-based automation with (RPA) robotic process automation through desktop flows.

  • Ensures consistency with business process flows—the (BPA) business process automation capability in Power Automate.

  • Process advisor: Power Automate also includes process and task mining capabilities to analyze and optimize workflows.

  • AI Builder: Power Automate uses AI to automate tasks that are repetitive or time-consuming. For example, its AI can automatically extract data from documents, generate reports, or answer customer questions.

  • The "describe it to design it" feature allows users to create flows by simply describing them in natural language, making it faster and easier for users to create flows, to produce flows that are more likely to be used.

  • The Power Automate platform offers a wide range of connectors, so users can more easily integrate existing applications and systems.

Microsoft is now adding two new features to Power Automate:

  • Copilot, an AI-powered assistant that suggests actions, connectors, parameters, and supports flow debugging.

  • "Create text with GPT," an AI-powered action used to generate text for various purposes, including content creation, feedback gathering, and document information extraction.

  • Power Automate Process Mining (launched August 2023) - Optimizes operations and uncovers opportunities for automation.

Microsoft Power Automate Features

  • Supported: (DPA) Digital Process Automation - Cloud Flows
  • Supported: (RPA) Robotic Process Automation - Desktop Flows
  • Supported: (BPA) Business Process Automation - Business Process Flows
  • Supported: AI Builder
  • Supported: Process Mining - Process Advisor
  • Supported: Task Mining - Process Advisor

Microsoft Power Automate Screenshots

Screenshot of Microsoft Power Automate (Interface Screenshot) - Work Queues, Initial pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal home pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal create pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Desktop designerScreenshot of Microsoft Power Automate (Interface Screenshot) - Hosted RPAScreenshot of Microsoft Power Automate (Interface Screenshot) - Display of DLP violations (on Run)Screenshot of Microsoft Power Automate (Interface Screenshot) - Cloud flow designerScreenshot of Microsoft Power Automate (Interface Screenshot) - AI Builder homepage

Microsoft Power Automate Videos

Microsoft Power Automate is a cloud-first, comprehensive automation platform powered by low-code and AI with GPT, designed to accelerate development without comprising visibility and control, modernize business processes, and integrate operations at scale. Key features: advanc...
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Al Builder's new Azure OpenAl service model enables businesses to integrate intelligent text generation capabilities into their Power Automate and Power Apps solutions. With pre-built templates, users can incorporate relevant prompts into their workflow.

Microsoft Power Automate Integrations

Microsoft Power Automate Competitors

Microsoft Power Automate Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesAsia, Australia, Canada, Europe, France, Germany, India, Japan, Korea, Norway, Singapore, South Africa, South America, Switzerland, United Arab Emirates, United Kingdom, United States
Supported LanguagesEnglish, Bulgarian, Catalan, Czech, Danish, German, Greek, Spanish, Estonian, Basque, Finnish, French, Galician, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Lithuanian, Latvian, Malay, Norwegian, Dutch, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Slovak, Slovenian, Serbian (Cyrillic script, Serbia), Serbian (Latin script, Serbia), Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Frequently Asked Questions

Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.

Microsoft Power Automate starts at $15.

UiPath Automation Platform, SS&C Blue Prism Intelligent Automation, and Automation Anywhere are common alternatives for Microsoft Power Automate.

Reviewers rate Usability highest, with a score of 9.

The most common users of Microsoft Power Automate are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(223)

Attribute Ratings

Reviews

(1-25 of 71)
Companies can't remove reviews or game the system. Here's why
March 13, 2024

I love Microsoft Power Automate and couldn't do my job without it!

Verified User
Manager in Information Technology
Non-profit Organization Management Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Microsoft Power Automate is the best tool to extend Microsoft services you already use. Hands down.

Prototyping workflows is very easy in Microsoft Power Automate.

It's also the best choice for sending custom cards through Teams and email.

It's the easiest way to get data from Microsoft Graph.
March 05, 2024

Automate with Powerful Features thanks to Microsoft Power Automate

Verified User
Engineer in Corporate
Information Technology & Services Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The Microsoft Power Automate platform is well suited in case of creating custom as well as Partial workflows according to the user needs giving the flexibility to have ease in repetitive tasks. One of the disadvantages is that it can bypass security layers easily creating it vulnerable. Plus point - it can be used with the office 365 license only , no additional license needed for creating custom workflows
March 05, 2024

Microsoft Power Automate the Powerful Platform for your workflows!

Verified User
Professional in Information Technology
Utilities Company, 5001-10,000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Microsoft Power Automate is suited for most workflow scenario's. For approval processes that take a long time it isn't suitable, or you have to cut up your workflow, which isn't always what you want.
March 04, 2024

Power Automate in a tribal government setting.

ZF
Zak Farris
Computer and Information Systems Manager
Housing Authority of the Cherokee Nation (Government Administration, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Automating repetitive tasks is where Power Automate really shines. We also tend to use Power Automate to gather employee satisfaction surveys and other employee feedback tying into integrations with Microsoft Forms. Power Automation is not as suited to cases where large amounts of robotic process automation are necessary. Other than that, everything tends to work as advertised.
December 06, 2023

Why I am Power Automate Advocate

Verified User
Vice-President in Information Technology
Financial Services Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Suited: approval process, monitor email and perform business operation, invoice processing, timely based trigger actions, IT Operations such as system maintenance, Event trigger and send warning etc.

Less appropriate: predication using AI Builder.
December 06, 2023

Best low code Automation tool.

Ankit Bilone | TrustRadius Reviewer
Ankit Bilone
Data Analyst
Santeware Healthacare solutions (Hospital & Health Care, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Once I was stuck with an ETL functionality and was not able to pull the source file from Casamba and dump it into SQL because the number of columns kept changing and the file size was too big, that is when I got to know about Power Automate from one of my friend and I tried to create an automated flow and within a couple of days the flow was running whereas I was stuck from almost a month to make this happen.
December 04, 2023

What an excellent tool

Naseem Ahmad | TrustRadius Reviewer
Naseem Ahmad
Sr Technical Architect
CBRE Inc (Financial Services, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Best suited,
1. Power Automate is excellent for automating business processes on MS 365 tools such as Outlook, SharePoint, Excel etc
2. To interact with the other tools that support REST API interaction.
3. Excellent to create/train/use ML models

Less appropriate,
1. To process big data, Because it is processing data in the form of json, which has some fundamental limitations when it comes to big data


November 29, 2023

Microsoft Power Automate, the tool that has everyone's eye on !

Verified User
Manager in Information Technology
Information Technology & Services Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited scenarios like :

Automating email-related tasks, such as sending notifications, parsing emails for specific information, or archiving attachments.
Creating automated approval processes for requests such as leave requests, expense reports, or document approvals.
Automating the collection and processing of data from forms, surveys, or other input sources, and storing the results in a centralized location.
Connecting and automating processes between different cloud services like SharePoint, Microsoft 365, Dynamics 365, and third-party application

Less appropriate :

Implementing complex integration scenarios that involve advanced protocols, transformations, or require advanced error handling. Azure Logic Apps, with its broader capabilities, may be a better fit
Handling large-scale batch processing or data migrations. For these scenarios, tools like Azure Data Factory or Azure Logic Apps might be more appropriate
November 29, 2023

Microsoft Power Automate - Really powerful!

RG
Ravi Gupta
Lead Consultant
ST Engineering (Airlines/Aviation, 10,001+ employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited when most of the products in your company, in use, comes from Microsoft. With Microsoft suite, using Microsoft Power Automate is just like a breeze.

However, it is less appropriate to use when you have a mix of soft wares from different vendors. The integration within the apps and data flow is amazing within Microsoft products.
October 18, 2023

Power Automate Review

Shine Nazeer | TrustRadius Reviewer
Shine Nazeer
RPA Developer
Quadance Technologies Pvt. Ltd. (Information Technology & Services, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Best for automating outlook emails, SharePoint, teams. If the automation is using Api's, then this is the best tool that you can find in the market. Good for Document approval flows and Forms and Survey processing. Not good for highly customized code or intersive applications. Heavy data transformation and manipulation is not possible.
October 18, 2023

An Effective tool to automate your work

Verified User
Engineer in Quality Assurance
Mechanical Or Industrial Engineering Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Microsoft Power Automate is the platform we use for the communition with the large list of participate and when we want to schedule the periodic Emails to the supplier or the particular groups
It usually not work in the scenario where the we need to automate whole process otherwise it is good to process. As no coding experience is required
October 16, 2023

If already knee deep in Microsoft licensing, it's good, if not, there are better choices.

Verified User
Manager in Engineering
Computer Software Company, 51-200 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Microsoft Power Automate is well-suited for several scenarios, including email and notification automation, data integration, approval workflows, task management, social media management, and CRM automation. It excels at streamlining routine tasks and workflows in these areas.
However, Power Automate may not be the best choice for complex data transformations, highly customized workflows, real-time processing, large-scale data handling, and mission-critical, highly secure workflows. In these cases, specialized tools, custom solutions, or more robust platforms may be more appropriate to meet specific needs and requirements.
October 16, 2023

Workflows and automation made easy

Verified User
Manager in Information Technology
Banking Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
if your company relies on Microsoft Office products, Power Automate helps to set up workflows, approval forms and everyday paperwork custom apps with minimal development charges.
If you use MS Teams collaboration features, power automate makes it easier to bring/process information from various sources to a single place
Data teams can also easily use power automate as an ETL to bring data to PowerBI, regarding the large number of connectors available.
October 16, 2023

Work reduction with process automation with Microsoft Flow.

SS
Sandro Silva
IT Consultant
dormakaba (Computer Software, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For those who use Microsoft and Office 365 products, it is a great orchestrator and Automator of routines, running autonomously to integrate SaaS products, databases, and collaborative tools such as Teams and Sharepoint. Depending on the need, a Premium subscription is necessary, as it enables a series of native or third-party connectors and integration services. Integrations with third-party systems and services require you to have a subscription or license to these services. Microsoft Flow will be much better used in situations involving several teams, or manual processes with many steps, standalone use can automate many routines that should be done using a workstation, even if server components, such as Sharepoint, are required. Possible to create a flow integrating the components of these two environments. However, the workstation flow editor is not for beginners, it is a more complex tool that requires prior knowledge of the functioning of corporate systems and infrastructure and programming logic.
October 13, 2023

Power Automate Really Reviewed

Verified User
Analyst in Quality Assurance
Education Management Company, 5001-10,000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's well suited for sending out automated emails or receipts of records entered. This has been extremely useful for our quality assurance initiative for keeping track of each QA and allowing each colleague an emailed / time-stamped receipt of their findings for review. It also has worked well for communication purposes, to send out emails to various teams with attachments and for them to go back and search through SharePoint instead of rummaging through their email trying to find something.
October 13, 2023

Power of building world class system processes without world class development team

Verified User
Consultant in Information Technology
Information Technology & Services Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Being in Microsoft ecosystem Power Automate will be a natural choice due to its extensive set of connectors. Easy to integrate basically plug and play with various Microsoft offerings. In case you have systems outside the Microsoft ecosystem then evaluate the availability of the connectors & pricing prior to the decision of adopting Power Automate.
October 12, 2023

Best automation tool from Microsoft

Dineshkumar Rajendran | TrustRadius Reviewer
Dineshkumar Rajendran
Applications Developer
Sumitomo Mitsui Banking Corporation (Financial Services, 5001-10,000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Here are couple of use cases where Power Automate is well suited for us.

1. Send auto-reply to users whenever an email received to Shared mailbox. Currently Outlook 365 auto reply function allows to send auto response just onetime but the requirement is to send auto response to use whenever an email received. This was easily automated using Power Automate integration with Outlook 365.

2. Integrated well with Teams channel. The teams notification is expected to send when the status change in SharePoint online list time. This is the common use case from the business group, workflows can be automated in few seconds using Power automate
October 12, 2023

Not for the faint of heart

Verified User
Manager in Professional Services
Higher Education Company, 1001-5000 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's best if you have internal support for Microsoft or are well-versed yourself. It's not an intuitive interface, and not meant for simple everyday users to manipulate. It's often too powerful and provides too many options that get into programming and syntax rather than taking something simple like stripping the subject line of an email and repurposing it for the title of a task.
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