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Microsoft Power Automate

Microsoft Power Automate
Formerly Microsoft Flow

Overview

What is Microsoft Power Automate?

Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Power Automate Premium

$15

Cloud
per month per user

Power Automate Process

$150

Cloud
per month per bot

Hosted RPA add-on

$215

Cloud
per month per bot

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://powerautomate.microsoft.com/pri…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month per user
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Product Demos

Power Automate Guided Tour

powerautomate.microsoft.com
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Product Details

What is Microsoft Power Automate?

Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.

Capabilities

  • (DPA) digital process automation through cloud flows to connect apps, data, and services.

  • Automates repetitive tasks using UI-based automation with (RPA) robotic process automation through desktop flows.

  • Ensures consistency with business process flows—the (BPA) business process automation capability in Power Automate.

  • Process advisor: Power Automate also includes process and task mining capabilities to analyze and optimize workflows.

  • AI Builder: Power Automate uses AI to automate tasks that are repetitive or time-consuming. For example, its AI can automatically extract data from documents, generate reports, or answer customer questions.

  • The "describe it to design it" feature allows users to create flows by simply describing them in natural language, making it faster and easier for users to create flows, to produce flows that are more likely to be used.

  • The Power Automate platform offers a wide range of connectors, so users can more easily integrate existing applications and systems.

Microsoft is now adding two new features to Power Automate:

  • Copilot, an AI-powered assistant that suggests actions, connectors, parameters, and supports flow debugging.

  • "Create text with GPT," an AI-powered action used to generate text for various purposes, including content creation, feedback gathering, and document information extraction.

  • Power Automate Process Mining (launched August 2023) - Optimizes operations and uncovers opportunities for automation.

Microsoft Power Automate Features

  • Supported: (DPA) Digital Process Automation - Cloud Flows
  • Supported: (RPA) Robotic Process Automation - Desktop Flows
  • Supported: (BPA) Business Process Automation - Business Process Flows
  • Supported: AI Builder
  • Supported: Process Mining - Process Advisor
  • Supported: Task Mining - Process Advisor

Microsoft Power Automate Screenshots

Screenshot of Microsoft Power Automate (Interface Screenshot) - Work Queues, Initial pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal home pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal create pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Desktop designerScreenshot of Microsoft Power Automate (Interface Screenshot) - Hosted RPAScreenshot of Microsoft Power Automate (Interface Screenshot) - Display of DLP violations (on Run)Screenshot of Microsoft Power Automate (Interface Screenshot) - Cloud flow designerScreenshot of Microsoft Power Automate (Interface Screenshot) - AI Builder homepage

Microsoft Power Automate Videos

Microsoft Power Automate is a cloud-first, comprehensive automation platform powered by low-code and AI with GPT, designed to accelerate development without comprising visibility and control, modernize business processes, and integrate operations at scale. Key features: advanc...
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Al Builder's new Azure OpenAl service model enables businesses to integrate intelligent text generation capabilities into their Power Automate and Power Apps solutions. With pre-built templates, users can incorporate relevant prompts into their workflow.

Microsoft Power Automate Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesAsia, Australia, Canada, Europe, France, Germany, India, Japan, Korea, Norway, Singapore, South Africa, South America, Switzerland, United Arab Emirates, United Kingdom, United States
Supported LanguagesEnglish, Bulgarian, Catalan, Czech, Danish, German, Greek, Spanish, Estonian, Basque, Finnish, French, Galician, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Lithuanian, Latvian, Malay, Norwegian, Dutch, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Slovak, Slovenian, Serbian (Cyrillic script, Serbia), Serbian (Latin script, Serbia), Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Frequently Asked Questions

Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.

Microsoft Power Automate starts at $15.

UiPath Automation Platform, SS&C Blue Prism Intelligent Automation, and Automation Anywhere are common alternatives for Microsoft Power Automate.

Reviewers rate Usability highest, with a score of 9.

The most common users of Microsoft Power Automate are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(224)

Attribute Ratings

Reviews

(1-25 of 71)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Microsoft Power Automate extensively in our organization. We use it for everything from sending automated emails based on dates in a SharePoint list to automating our Goals and Bonus program with a Power App, and many other uses. Our email automations are very simple. We use a SharePoint list with dates and a lookup column for email templates, then Microsoft Power Automate sends emails based on the templates at the selected dates. Our bonus program is much more complicated, with an employee selecting a previously filled and approved (via a Microsoft Power Automate flow) goals sheet. Then the sheet sets off an approval flow for their manager. We have a Microsoft Power Automate flow to unlock Salesforce accounts which have not been in use for more than a month, and another to open cases in Salesforce from emails or voicemail messages in Teams.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
As working within the RPA automation department. The Microsoft Power Automate is one of the RPA tool we use in our project just to reduce the human intervention within the repetitive process giving best solutions to save both time and cost. In our project it have offered us to create many automated workflows within the Office 365 application
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Earlier I used to open each mail and download attachments from them. No of emails are more then 100. But after learning to use Microsoft Power Automate my manually task which took more then half an hour now completed within minutes. Also to trigger any script daily it is very helpful.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Microsoft Power Automate to create simple workflows to help users/departments. Mostly related to SharePoint lists/libraries. Send notification for certain field values and update/calculate fields and some tasks for approval.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use Power Automate to streamline everyday tasks, improve workforce productivity, automate tasks across business system, increase employee satisfaction and reduce human error. Save time with decision-making by using predefined templates to create a flow. All users are able to access power automate anywher and there have been numerous uses by all levels of employees.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Power Automate is an exceptionally user-friendly no-code/low-code tool, offering a seamless adoption and usage experience. Its intuitive drag-and-drop interface allows me to efficiently train and enable business users to create their own workflows. The platform boasts over 1000 connectors, vastly expanding the potential for automating a wide range of IT and business operations. The integration of AI Builder significantly enhances Power Automate's capabilities, particularly with the Form Processing feature. This has streamlined numerous invoicing processes, reducing tasks that once took weeks down to less than 30 minutes. The ROI from numerous automations crafted using Power Automate and AI Builder is not only positive but also indicative of our success stories.
Ankit Bilone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Power Automate is one of the best tool in the market to automate your flows and you can rely on this tool as it gives you an email notification if any of your automated flows fail. There are different types of flows that can be used to solve lots of business issues.
The platform is a low-code environment so I find it quite easy to use and works just perfect.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
we have used Microsoft Power Automate to Automate responses to customer inquiries, personalized recommendations, and proactive issue resolution . This leads to faster resolutions, improved customer satisfaction, and reduced support costs.
December 04, 2023

What an excellent tool

Naseem Ahmad | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Following are some of the business problems,
1. Collecting site engineers daily time detail and pushing that detail to PeopleSoft (ERP)
2. Weekly cross ERP data reading, Creating reconciliation report, and pushing this report to Power BI
3. Reading daily unapplied cash items from ERP systems, Pushing them to the SharePoint list, and Sending push notifications to business teams to give the details
4. Many others
Abbas Godhrawala | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We started using Microsoft Power Automate, to automate simple tasks like sending emails when an action is performed (Data is updated in excel or SharePoint).

Since then we have come a long way in automating the complex tasks by using attended and un-attended RPAs.

With the help of Power Automate, we have freed-up not only our time but also let our employees focus on what matters, instead of performing repetitive tasks.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Power Automate desktop to automate mostly desktop based applications like Navision, HIKVISION, VSphere for VMWare and much more. We have mostly automated use cases in every sector that is be it Pharma, Finance, IT or HR. Most innovative solution that we provided was in IT automation where we automated their IT based use cases like monitoring, ticketing. Power Automate has a very strong hold on automating desktop based application because of its best in class recorder functionality. It address mainly all business problems right from sending an email to handling complex excel formulas. Easy on deployment and cheap in terms of licenses makes it even more outstanding RPA platform.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Using RPA module to extract different data stored in multiple tables from a PDF. Prior to this implementation, our end users would have to manually copy and paste the data from each table to retrieve and process the request. Now, with this implementation, our end users are really happy as they only have to review the data and save their time. They can utilize the time to more important stuff.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use a BI solution named Sigma that can only deliver scheduled reports via email/cloud storage solutions. We require reports to be saved on a network drive on prem. As Microsoft Power Automate allows for the integration between Microsoft Outlook 365 and OneDrive, we have our reports saved to a specific OneDrive folder which is then copied via a powershell script to the respective network drive locations.
October 18, 2023

Power Automate Review

Shine Nazeer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For automating repetitive tasks that helps in daily process. There was a problem in checking the mails everyday and processing the invoices attached with it. So with the help of Power Automate we are able to automate it by reading the mails as soon as it receives and process the invoices. This helped in SLA and was able to free 2 staffs from this process and they can concentrate on other processes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In our organization we need to share the follow up Emails to the same receipents on periodic bases so this Microsoft Power Automate with flow is saving multiple time to draft and share the Email. Also it shares it with the recent communication so the time to search the last chain and add the participants, to add the body everything is saving and as we are not doing it manually there will be less chances of missing on the Email or missing on the persons.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We develop solutions based on Power Automate for customers, the business problems typically range from simple approval workflow solutions to other simple applications development and based on the customers licensing with micrsofot.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My team has access to Power Automate through our O365 licences. we caught its potential usages after Microsoft made a presentation of the Power platform.
Since it is a cloud based solution depply linked to office 365, our main usages were first around Word, Excel, Sharepoint and Outlook simple but repetitive tasks automation. we then automated daily paperwork/management workflows.
we then began to use power Automate for some company wide business processes.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft Flow to automate internal processes such as material purchase approval flow, document file upload, customer data collection, technical teams communication when new documents are published in the file repository, and recently the integration between our chatbot to support technical and commercial teams, implementing in the bot the sending of emails with attachments and password validation by 2FA. All these automation have been integrated with Office365 products: SharePoint, Microsoft Forms, Outlook 365, Office 365 Users, and Microsoft Teams. Activity flows utilize various integration components such as HTTP webhook, Egnyte, Office 365 user, and groups search. As a result, we reduced the time spent on internal processes, with email exchanges and billing between teams, improved the dissemination of important documents, and expanded the resources and services available to our internal users.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I currently use this to send out automated emails for quality assurance record entry and other types of automated emails. I primarily use this for end-users to view quality assurance results. The problem that this problem helps with is emailing out in masses automatically instead of me having to do it. I also have a workflow built that emails out with attachments to help keep communication as up-to-date as possible.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Implement Business process primarily around sending emails, and status updates. Also used in Lift & shift of data between various systems. The availability of the connectors makes it very easy to integrate with other systems. Mostly used with SharePoint online in the backend. Automation tasks are also implemented when there is a need to schedule certain overnight jobs
Dineshkumar Rajendran | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Power Automate solution to automate workflows for SharePoint online solutions. Few business problems that addressed using Power automate: 1. SharePoint Approvals flow 2. Capture audit version from the SharePoint items 3. Read email attachments and upload to SharePoint 4. Monitor the field status change in the SharePoint list and send email notifications to users for action
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I use Microsoft Power Automate to connect external services and manage internal workflows. We have it pass data between customer-facing applications such as forms and bring it into employee-facing applications such as task lists and processes for review and approval. We also have it watch incoming tasks and schedule them on the calendar, as well as track the completion of tasks for internal review.
Faizal Ansari | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it along with other automation tools. It is a great product which serves as an integration tool. We are able to connect different systems either by using the provided connectors or HTTP requests to automate. We have built finance solutions, travel requests and contractor onboarding business processes.
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