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Wisetail LMS

Wisetail LMS

Overview

What is Wisetail LMS?

Wisetail LMS is a learning management system, from Wisetail in Bozeman, Montana.

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Recent Reviews

TrustRadius Insights

Wisetail, a learning management system, has gained popularity among users due to its ability to combine the design, interface, and …
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Pricing

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What is Wisetail LMS?

Wisetail LMS is a learning management system, from Wisetail in Bozeman, Montana.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Wisetail LMS?

Wisetail LMS Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Wisetail, a learning management system, has gained popularity among users due to its ability to combine the design, interface, and engagement activities of social media sites with traditional LMS features. This unique blend enhances the excitement around learning and promotes active participation from learners. Users have found that implementing Wisetail is a breeze, leading to high engagement rates and a seamless learning experience across various devices. The exceptional service provided by Wisetail is highly appreciated by customers, who value the focus on product support and cost-effective solutions.

The social nature of Wisetail makes it ideal for incorporating social learning opportunities alongside formal or compliance-based learning requirements. Its user-friendly interface and understanding of specific industries, such as the restaurant business, have led organizations to choose Wisetail over other LMS offerings. The customizable UI, integrated communication portals, and extensive reporting capabilities are some of the key pros of using Wisetail.

Moreover, the software has proven to be a time-saving tool for staff responsible for administering and tracking trainings. By providing easily accessible training materials that can be completed at an individual's own pace and schedule, Wisetail improves the knowledge and skills of employees without limiting them to a physical location.

Additionally, Wisetail is capable of accommodating different learning styles and preferences, making it successful in facilitating training for diverse workforces. It also offers a cost-effective solution for delivering training to a large number of employees. With its intuitive user interface and support for various formats, Wisetail maintains brand consistency across devices while providing tools for creating custom content, testing knowledge, and tracking training completion.

In conclusion, customers speak highly of Wisetail's commitment to customer satisfaction, exceptional customer service, continuous innovation driven by customer needs, and its ability to enhance the learning experience by incorporating social elements into traditional LMS features.

Simple and Easy to Use Interface: Many users have praised the simplicity and ease of use of Wisetail's interface. They have found it to be user-friendly with a low barrier to entry for designing, allowing them to navigate the platform effortlessly.

Excellent Customer Service: The customer service provided by Wisetail has been consistently praised by users. From the CEO down to the newest customer service representative, reviewers have had positive interactions and found the support team prompt and helpful. This excellent level of customer service has become a major strength of the company.

Convenient Storage and Organization: Users appreciate that Wisetail allows them to store all digital materials and videos in one place, making it convenient and efficient. This feature saves users time and effort as they can easily access their content whenever needed without having to search through multiple platforms or systems.

Reporting Features: Users have reported that the reporting features do not meet their client needs, with several reviewers expressing dissatisfaction. They feel that the current reporting capabilities are limited and require additional work, causing delays in their workflow.

Code Updates: The platform has experienced frequent code updates that have often led to overall instability and frustration for users, as mentioned by a number of reviewers. These updates would frequently break something within the system, leading to inconvenience and disrupted usage experience.

Lack of Feature Updates: Users have expressed dissatisfaction with the lack of feature updates over the years, as the company changed ownership multiple times. Several reviewers have mentioned feeling frustrated by this lack of progress and innovation, as they believe it puts them at a disadvantage compared to other learning management systems in the industry.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 3 out of 10
Vetted Review
Verified User
Incentivized
The Wisetail LMS is used across our entire company as our primary learning platform, as well as a hub to access other software services such as payroll and benefits. We also utilize it as a communication platform to get information across a wide variety of topics to our employees. It acts as a force multiplier for us to get training into the hands of our front-line staff without the need for them to all be in one place at one time.
  • Customer service.
  • User community.
  • Keeping promises -- they consistently miss deadlines.
  • Staying current with other LMS platforms in the industry.
Even their newest 5.0 upgrade only puts their technology capabilities at the back of the pack compared to other major LMS' in the marketplace. That said, their customer service team is very good, and they have a good company culture. If you are a very small company that wants a decent LMS, this is a good product to look at.
Learning Management (11)
26.363636363636363%
2.6
Course authoring
70%
7.0
Course catalog or library
N/A
N/A
Player/Portal
40%
4.0
Learning content
N/A
N/A
Mobile friendly
30%
3.0
Progress tracking & certifications
20%
2.0
Assignments
20%
2.0
Compliance management
40%
4.0
Learning administration
20%
2.0
Learning reporting & analytics
30%
3.0
Social learning
20%
2.0
  • We've been able to eliminate costly live events in lieu of live webcasts. The recordings of those are hosted on our Wisetail platform.
  • The 4.0 platform has a significant administrative burden that is only partially fixed in 5.0.
Last. Dead last. We selected Wisetail years ago when it was cutting edge. It's had very little development since then, and has sadly fallen to the back of the pack. It's unfortunate, since they have such a great staff. Promises to fix this have repeatedly been made and broken. There is a large client exodus from this platform taking place.
Excellent staff and customer service.
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