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Wix

Wix

Overview

What is Wix?

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

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Recent Reviews

TrustRadius Insights

Users across various industries have found Wix to be a suitable platform for building and modifying websites, even without extensive …
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Let create with Wix

9 out of 10
May 24, 2021
Wix is the most essential element for me especially when it comes to the creation of websites. Till now I have designed many websites not …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Library of website themes (90)
    8.4
    84%
  • Admin section (84)
    8.2
    82%
  • Mobile optimization / responsive design (93)
    7.9
    79%
  • Page templates (93)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

View all pricing

Website Plan - Combo

$14

Cloud
per month

Website Plan - Unlimited

$18

Cloud
per month

Website Plan - Pro

$23

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.wix.com/upgrade/website

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $14 per month
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

6.9
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

6.9
Avg 7.7

Web Content Creation

Features that support the creation of website content.

7.7
Avg 7.6

Web Content Management

Features for managing website content

6.7
Avg 7.3
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Product Details

What is Wix?

Wix is a free hosted website builder, designed to be user-friendly and highly customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

Wix includes customizable HTML5 templates that can be used with its drag n' drop website builder. The vendor also offers 24/7 support and an App Market with over 200 apps. (These paid apps, as well as professional services offered by Wix, allow the company to make money while keeping its hosting service free.)

Wix Video

Wix Demo

Wix Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

Wix starts at $14.

Reviewers rate Code quality / cleanliness highest, with a score of 8.8.

The most common users of Wix are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(342)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users across various industries have found Wix to be a suitable platform for building and modifying websites, even without extensive coding experience. Small technology companies, seasonal farmer's markets, and Digital Media programs have commonly chosen Wix as their go-to solution. The platform is valued for its low cost and user-friendly interface, making it an ideal choice for creating personal work portfolios, showcasing writing clips, and attracting job opportunities.

Businesses looking to streamline their sales processes also use Wix for managing sales funnels, pushing out Shoutouts, and managing lead forms. Moreover, Wix supports partner websites by providing valuable information about the company in multiple languages. Nonprofits find Wix particularly valuable in creating functional and professional websites with minimal web development knowledge. It is also widely utilized by individuals with small budgets and simple website needs.

Another key use case of Wix is helping small businesses and churches build and maintain easy-to-manage websites. Organizations and businesses utilize the platform to create websites that build brand value, engage with their audience, and communicate news and updates effectively. Administrators also leverage Wix to continuously change, grow, and publish their websites as they transition to new roles. Businesses have successfully transferred critical aspects of their operations such as payment processing, email management, domain name hosting, and website building to the platform.

Wix has consistently helped businesses become more self-sufficient by empowering them with greater control over their website publishing. Additionally, small companies have used Wix as a tool to improve their blog writing and design skills. With its wide range of functionalities, user-friendly interface, and affordability, Wix has proven itself as a reliable solution for diverse website building needs across multiple industries.

Users commonly recommend the following when using Wix:

  1. Customize Wix templates: Users suggest taking advantage of Wix's wide range of templates and customizing them to improve the look of the website. This allows for a modern design without requiring bespoke programming or specialized web development skills.

  2. Ideal for small businesses and beginners: Many users recommend Wix for companies with zero web experience and small businesses looking for a simple website builder. It is considered user-friendly and cost-efficient, making it suitable for those who want to promote their business without spending a lot of money on a website.

  3. Great for attractive websites but limited features: Wix is often praised for its ability to create beautiful websites, particularly ones that showcase images, photographs, or videos as part of a portfolio. However, users caution that it may not be suitable for professional use or more advanced needs. They suggest considering other options if additional features like shopping, email campaigns, and analytics are required.

Overall, users find Wix to be an effective option for quickly setting up a modern design. Its customizable templates make it accessible to beginners and small businesses, allowing them to create attractive websites without the need for extensive web development knowledge. However, users note that there may be limitations in terms of advanced features and recommend exploring other options if these are necessary.

Attribute Ratings

Reviews

(1-25 of 93)
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Score 1 out of 10
Vetted Review
Verified User
  • Prefabricated websites that can be adjusted by its users
  • Website templates which are visually attractive
  • In my opinion, with the removal of the ADI web-building tool in favor of editor, user-friendliness has suffered tremendously.
  • In my opinion, the removal of the ADI web-building tool in favor of editor makes that a big portion of a website has to be redesigned, as items are now linked to each other in a different way than before.
  • In my opinion, the removal of the ADI web-building tool in favor of editor makes Wix only usable for professional website builders and no longer for the general public.
Bhaskar Gupta | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Its pre-made design and template make it easy to make any type of websites.
  • Its Drag and Drop feature makes it easy even for beginners to make websites.
  • It makes it easy to directly connect with customers and site visitors.
  • Help you make your logos.
  • Helps in website and store management.
  • Lot of premium features for Free.
  • Wix sometimes takes time to sync the updates you made to your site.
  • Lot of feature and options, so beginner get overwhelmed and confused of what do use and how to use.
  • Wix Support system takes a lot of time.
Qaisar Shakoor | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Great Customer support
  • Tons of templates to build stunning and amazing looking websites
  • Best website builder tools on internet
  • It is available for everyone to build a website from scratch.
  • One can create websites that he likes and what he has in his mind.
  • Premium plans are expensive after paying premium plans we have to pay other fees like security fees and domain fees etc. Free plans contain Wix branding.
  • Premium plans include a single website only.
  • Sometimes website loading is slow if we are opening from a foreign country.
Score 10 out of 10
Vetted Review
Verified User
  • Ease of use
  • Provides a robust library of templates and design elements
  • Great customer service and technical support
  • Moving a custom domain can be more of a seamless process
  • The ability to customize for novice can be improved
  • Customizing the look and feel on the mobile interface
Carl Pieri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy drag and drop.
  • User permissions.
  • Easy to make fast updates.
  • Form collection could be better for collecting emails.
  • Be able to have multiple owners of a given site (can only have one right now).
  • Sometimes the mobile responsiveness looks a bit off.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Comprehensive wizard to create a page.
  • A lot of beautiful templates from you can choose from.
  • The tool itself it's pretty fast when you want to preview your page.
  • You have the ability to add apps like bookings or a store.
  • When using the tools as an advanced user I expected editing HTML, but it's not available.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to create and duplicate website, and web pages for similar products, services and campaigns, so you do not have to start from scratch
  • Find features such as video, image and button, and templates to customise your website's feel and look. For example, recently, I was able to add a countdown timer for the sale of tickets to our online conference.
  • Creating website Anchors - making it easy for you to take a visitor to a particular part of a page so that they do not need to scroll through the entire webpage making it more user-friendly.
  • The SEO part of Wix makes it easy for you to set up meta data, create fully functional social media shares that are on brand and looks professional in the Google search engine..
  • Mobile response - finding the mobile view of the website is non-responsive, and that's very frustrating as we know most of our customers are finding us that way.
  • The speed of loading the pages is not good and can come across as slow, especially via mobile. With users being less patient, this could reduce website visitors and them exploring our webpages.
Kate Woodward | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • This is a very time-saving tool and it has affected the progress of my organization as well.
  • Number of templates available.
  • Editing features are smart and effective.
  • Decent interface.
  • Reliable services.
  • Only the problem with this tool is that it is limited in features while publishing the digital content on the web you still need many tools which it lacks when it is compared with other similar tools.
  • Many times, when I create the website and try to open it on the mobile it does not download fats.
May 24, 2021

Wix Kicks!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • User-Friendliness: Wix is a lot easier to navigate than other web-building sites. Oftentimes it's like Wix does the thinking for you instead of just throwing endless options at you and complicating the process.
  • Unique Content: Many services for generating websites, images, videos, etc. are starting to look the same and, for that matter, they're starting to look stale. What Wix offers feels fresher and cleaner.
  • Reliability & Respectfulness: We have yet to incur any issues that have affected our web properties or routine to this point. Furthermore, Wix does not constantly throw new offers or new pricing or new requirements at us. They value you where you are.
  • Data Size: Sometimes -- not always -- Wix eats up a lot of the computer's capacity when active and it can cause slower speeds and even shut-downs if you're not careful.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • E-mail integration
  • Shop set-up and e-commerce
  • Design Flexibility
  • Newsletter plans
  • Pricing is high for a start-up.
  • It is not very intuitive in one particular aspect - that is the design of the customer log-in accounts for the forum; difficult to customize the design. But that is only one feature that is a bit dodgy. Called support, I have always been walked through the process very carefully and patiently.
Jessica Groff | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • Wix has an easy to use drag and drop design interface.
  • Wix is an inexpensive option.
  • Wix provides user manuals and an easy to navigate help section.
  • Wix's drag and drop feature needs some work. You can drag something over, but it doesn't drop easily and can overlap other sections.
  • There are so many options that a beginner could get easily confused.
  • The backend is messy and difficult to navigate.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Great extensive selection of templates to choose from for any type of website
  • Very easy to build a site from scratch no matter how simple or complicated it needs to be
  • Great selection of add ons from ecommerce tools, shopping carts and google analytics
  • Could be a little overwhelming for someone without somewhat of a technical background
  • The user interface, at times, can be a little to cluttered depending on what you're editing
Dan Hanna | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Wix makes it simple to set up a basic website in a matter of hours.
  • They have a lot of options in the free version.
  • It is super simple to create a website that is easy to use.
  • There are some extra features that are not available in the free version.
  • The user interface can use some improvement when it comes to the overall layout.
  • They could also add to the tutorial library to help new developers further.
Bryan Tanner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The plug-and-play design makes it easy for most anyone to use.
  • The abundant variety of design tools Wix offers.
  • The templates aren't just functional, they're beautiful!
  • Although I've never used it, Wix's paid customer support seems easy to use and helpful.
  • I understand Wix's desire to prevent users from editing HTML, but it would be nice on occasion.
  • I'm reaching for things Wix could improve upon; I think their product meets my needs perfectly. I was going to say something about SEO training for site developers, but they do a great job with it too.
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