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WooCommerce

WooCommerce

Overview

What is WooCommerce?

WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.

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Recent Reviews

WooCommerce refund

1 out of 10
November 04, 2022
We tried to learn all the documentation as we were very limited in what we can do with woocommerce. After studying documentation, we …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Website integration (84)
    6.7
    67%
  • Product catalog & listings (83)
    6.7
    67%
  • Visual customization (81)
    6.6
    66%
  • Product management (84)
    6.1
    61%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is WooCommerce?

WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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23 people also want pricing

Alternatives Pricing

What is Shopify?

Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

What is BigCommerce?

BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

6
Avg 7.7

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

6
Avg 7.6

Online Payment System

Features related to processing online payment for eCommerce purchases.

5.5
Avg 8.3

eCommerce Marketing

Features related to marketing for eCommerce websites

5.1
Avg 7.5

eCommerce Business Management

Features related to business management and administration of eCommerce operations

4.4
Avg 7.8
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Product Details

What is WooCommerce?

WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services. The free core includes: Storefront, a free WordPress theme designed for eCommerce, 5 pre-installed payment gateways (including PayPal and Direct Bank Transfer), coupons, shipping and cart calculators, product listing management and customer account registration, among other features. Many many extensions are available, such as WooCommerce Bookings, for e-merchants selling appointments, services, or rentals.

According to WooThemes (per Builtwith.com), WooCommerce has > 9,524,908 downloads and powers > 30% of online stores.

WooCommerce Video

What is WooCommerce?

WooCommerce Integrations

WooCommerce Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.

Reviewers rate Product catalog & listings and Website integration highest, with a score of 6.7.

The most common users of WooCommerce are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(253)

Attribute Ratings

Reviews

(1-25 of 84)
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Score 9 out of 10
Vetted Review
Verified User
We use WooCommerce to manage the ecommerce side of our business. Roughly 20% of our purchases are made online, so we needed a system where we could list and update our inventory for our customers to choose from. Aside from this, we also use it to collect feedback & requests, and to run our blog
November 04, 2022

WooCommerce refund

Score 1 out of 10
Vetted Review
Verified User
We tried to learn all the documentation as we were very limited in what we can do with woocommerce. After studying documentation, we understood that system will not be able to function sustainably. Not even one transaction went through woocemmerce, so we kindly asked for refund, but we were punished for working hard to work with woocommerce and make it work, by refusal to refund us after 30 days, which is not enough for beginners.
Seth Paine | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use WooCommerce for our online store to sell books and other materials that we use for our ministry. It is only being used in one department. We use it on the same website that our main website is on. Because it is built to work on WordPress it is easy to maintain and update. I maintain the website and because it is the same platform I can easily maintain the online store as well. It allows us to have an inexpensive online store solution.
Jim Nelson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have implemented WooCommerce to manage multiple stores on our own WordPress multisite network of more than 1500 member blogs. Through our featured store sites, we sell both physical goods and digital products. I have also installed and helped maintain WooCommerce stores for various other website clients selling a variety of products. WooCommerce is now my preferred e-commerce plugin for any WordPress sites I develop. Using WooCommerce and its various add-ons, I am able to quickly build out an online store and easily manage product inventory and sales.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company utilizes WooCommerce to sell customized products via a WordPress eCommerce website. We needed a way for customers to locate our business online, view our product offerings, and eventually place orders. WooCommerce was an easy option since it integrates directly with our website and is free to start. There are many paid plugins that we take advantage of but everything is based on the WooCommerce platform.

WooCommerce also makes it easy to track our online sales and manage our inventory.
Jorge Edel Aguilar Avendaño | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
WooCommerce has been a game changer in my company. The reason I use WooCommerce is because it's so flexible when it comes to payment gateways and add-ons you can implement. I currently use it for myself and clients that hire us to build their online web store.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use WooCommerce to sell photography products and services to clients. Often I am booking photography sessions in advance of the date of the shoot, and I have specific time slots available for booking. WooCommerce allows me to make these time slots available to clients and they can book them and pay for them in advance online, from their computer or phone. Because I can combine both the payment and the scheduling, I don't have to worry about double-booking.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I work with clients to develop e-commerce websites, and I always recommend designing the site on WordPress and implementing WooCommerce as the e-commerce solution. Each client's use case is different, which is why I love WooCommerce; the flexibility to customize it as needed for each client is really easy. Plus, because the base software is free, my clients only need to pay additional if they need specific customization or options not available in that base package.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use WooCommerce on my client's website. They sell products that are available for local delivery only. They do not have a storefront; their website is the only way for customers to find them and order from them. Therefore it solves the most basic problem: it allows them to have a business. They previously used a third-party site to list their products but that site closed, so now they have complete control over their online presence.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
WooCommerce is currently being used to support our organization's online shop. As a host to not only our own line of products but the foundation for a variety of storefronts and individual sellers, it is mainly overseen and managed by our Marketing/Digital Events departments as it addresses the problems of providing more engaging ways to potentially market, browse, and purchase goods.
Brandon Young | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The reason for preferring WooCommerce is its stability and affordability. I didn't have a good experience with WordPress, but if I talk about WooCommerce, it has brought a great revolution. Because it is quite light so it is really easy to run on cheaper hosting even. However, Magento comparatively I found to be heavier enough [that it] required sufficient hosting. I really like its outstanding ability to integrate with a lot of other software as well as plugins. It introduces a wide range of features that prove really helpful to web developers and business owners. For serious budget constraints companies, it will be the most suitable option because it is free.
May 28, 2021

Woohoo, Commerce!

Darian Rawson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
WooCommerce was utilized to build popup shops online for various opportunities where a pre-existing online presence was in place using WordPress sites. The platform provides an extremely short setup process to get your store online and start selling. These were short-term sales that focused on moment-based marketing, so the longevity of the storefront was not important. WooCommerce is a great and viable option for creating branded small storefronts as well as big retail storefronts.
May 24, 2021

WooCommerce Review

Score 5 out of 10
Vetted Review
Verified User
Incentivized
My company uses WooCommerce on our website shop for the shipping and e-commerce department. It is also used for holiday orders, which customers can place orders via our website for special holiday menus. We are a multi-unit operation and the ability to have customers order online for special menus was very important.
Kejda Gjermani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
WooCommerce is used to allow our readers to subscribe to our magazine (options including print or digital) and also to allow them a good deal of self service to edit their personal details, shipping addresses, billing address, and also to purchase gift subscriptions for loved ones. Through other Wordpress functions we’ve integrated Woocommerce into our entitlement system too, to unlock subscriber only content and even grant access to a subscriber only iPad app.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our go to software for our online sales platform, quick to implement, easy to understand, scalable and with plugins for almost anything you can imagine, super easy to use, it got us up and running quickly and integrated with our online payment platform, allows us to look bigger then we are
Luis Escoffié | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use WooCommerce to create eCommerce stores for all kind of businesses, from local to worldwide. We have created stores for Europe, America and South America clients. Also we use it to boost our local business in SEO and sales. We have created stores with easy registration process with one clic login/registration. Also we protect our stores with Cloudfilt services to avoid bad bots entering to the stores.
Kaushik Somaiya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have used WooCommerce on a lot of my clients site. And one of the site is India's top Kids food online portal - MyLittleMoppet Foods. WooCommerce made it possible for naive clients to have their shop online easily with out of the box solutions related to shipping and pricing.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I've used WooCommerce in the capacity of enabling relatively small nonprofit organizations be able to sell physical products, eLearning modules and print/digital subscriptions. Prior to using WooCommerce, they were having to sell their products and subscriptions through paper. WooCommerce, with its pros and cons, was transformational. It is also clearly the go-to eCommerce solution for Wordpress based websites.
Felicia Betancourt | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I help clients with their WordPress sites that use WooCommerce. WooCommerce is not business software that I would use internally. Rather, it is a consumer product aimed at people who want to use WordPress as the platform for their e-commerce website. WooCommerce keeps track of both product inventory and orders. In addition, it provides templates for the presentation of products, a cart, and a checkout page.
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