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WordPress VIP

WordPress VIP

Overview

What is WordPress VIP?

Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.

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Recent Reviews

Super online support

10 out of 10
March 04, 2024
Incentivized
We build websites on WordPress VIP for a range of different clients from charities, to news outlets in the United Kingdom and the United …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is WordPress VIP?

Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://wpvip.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Wix?

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

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Product Details

What is WordPress VIP?

WordPress VIP is a content platform for the enterprise. Built on WordPress, powers over 40% of the web, WordPress VIP aims to give content marketers the ability to create more content, faster while ensuring the security and reliability they need to operate at enterprise scale.

Some key capabilities of WordPress VIP include:

  • Content creation: Customize pages in using modular product blocks with Gutenberg, a drag-and-drop editor.
  • Presentation: Thousands of pre-built themes to build any site. Developers can customize their own to meet any special requirement.
  • Open ecosystem: Plugins add capabilities and integrate with other pieces of the marketing technology stack, to work without vendor lock-in.
  • Headless CMS: Decoupled architecture delivers the flexibility to build a front-end and power experiences using REST and GraphQL APIs.
  • Integrated Commerce: Out-of-the-box commerce capabilities enable content to drive purchase through one unified solution.
  • Integrated Content Analytics: Real-time measurement on content performance across channels enables rapid optimization.
  • Security: Multi-faceted protection including code scans, granular permissions, private networking, DDoS mitigation, penetration testing, rapid issue patching and audit logs provide protection for even the most sensitive digital properties. That's why the vendor states WordPress VIP is the only WordPress platform to earn FedRAMP “authorized” status.
  • Performance: Integrated containerization, content delivery networks (CDN), asset optimization, enterprise search and application performance monitoring (APM) combine to drive optimal performance at scale. Boasts many of the world's biggest digital brands as users of WordPress VIP.
  • Support: An expert team, including many of the people behind the core WodPress project. WordPress VIP goes beyond just supporting the core CMS to offer support for customers' developers, resolving issues related to themes, plugins, and custom code.
WordPress VIP supports customers like Salesforce, Merck, Spotify, CNN and Capgemini.

WordPress VIP Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Library of website themes
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: Built-in e-commerce / shopping cart
  • Supported: E-commerce / shopping cart extension
  • Supported: Community / comment management
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail
  • Supported: Version history
  • Supported: Simple roll-back capabilities

CMS programming language or framework Features

  • Supported: PHP

WordPress VIP Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported Languages207 languages. For a full list please see: https://translate.wordpress.org/

WordPress VIP Downloadables

Frequently Asked Questions

Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.

Reviewers rate WordPress VIP Performance highest, with a score of 8.8.

The most common users of WordPress VIP are from Small Businesses (1-50 employees).

WordPress VIP Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)10%
Enterprises (more than 500 employees)90%
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Comparisons

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Reviews and Ratings

(45)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
ResellerIncentivized
We recommend using WordPress VIP for enterprise clients. The stability and security offered by WordPress VIP is second to none.
  • Security
  • Uptime
  • Speed
  • VIP Dashboard
  • CLI commands
  • Documentation
I would say it is less appropriate for 5-15 person organizations where there are no technical contacts and organizations where go to live speed is the most important feature. Since GitHub deployment is being utilized at WordPress VIP, it might take a bit longer to deploy new features.
  • WordPress VIP is more expensive than other platforms
  • We spend less time maintaining client websites because the platform is very stable
The support has extensive technical know-how.
We regularly check Google LightHouse scores for all our clients, and WordPress VIP is the best.
It is fairly easy for a development agency such as ourselves, but it could be hard for clients who want to manage their own website.
10
Our developers use WordPress VIP every day.
10
The same developers who use the platform, also support WordPress VIP.
  • GitHub Workflow and deployment for security
  • Client retention
  • Nothing comes to mind
  • We recommend WordPress VIP to all our clients
Most clients never even consider moving to another platform once they are set up on WordPress VIP.
Yes
We use WordPress VIP for enterprise clients. Previously we opted to use WPEngine.
  • Product Features
  • Product Usability
  • Product Reputation
I wouldn't change it.
Web Content Creation (3)
93.33333333333334%
9.3
Code quality / cleanliness
100%
10.0
Admin section
100%
10.0
Publishing workflow
80%
8.0
Web Content Management (2)
100%
10.0
Bulk management
100%
10.0
Community / comment management
100%
10.0
Platform & Infrastructure (2)
100%
10.0
API
100%
10.0
Internationalization / multi-language
100%
10.0
Security (1)
100%
10.0
Role-based user permissions
100%
10.0
CMS programming language or framework
N/A
N/A
We have not, because we have developers in house.
No
Yes, when a client site went down because of a developer-related issue, WordPress VIP support was faster than us to notice the issue and make sure the site was up.
There is documentation for everything you might need.
  • VIP Dashboard
  • GitHub integration
  • Minor fixes require GitHub pull workflow.
Yes
The VIP Dashboard works great.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use WordPress VIP because it makes hosting WordPress sites much simpler. One of the primary advantages being no downtime which allows your team to focus on the people they serve. WordPress VIP is secure, scalable and reliable. Being a development agency with minimal hosting understanding, WordPress VIP is the perfect partner to give us confidence with our clients regarding their hosting needs.
  • Performant and scalable
  • Reliable
  • Security
  • Training for developers
  • Great customer support
  • Having support in same timezone
  • Having to deploy plugin updates can be tedious
WordPress VIP is well suited for companies that need a reliable, secure hosting provider. It less appropriate for very small companies that don't need the feature rich hosting that WordPress VIP provides.
  • Gives us peace of mind over the website from deployment to the everyday running.
  • Multi-site capabilities allow the same theme to cater to different markets.
  • Developer training empowers developers to use the VIP backend.
  • Support on launch as well as whenever required.
WordPress VIP support is knowledgeable. The only issue we have is the different timezone people are in which can cause delays in responses.
Performant, scalable and reliable.
We are still getting the hang of the WordPress VIP CLI but in general, doing everything is very easy; including renewing an SSL certificate which with other hosting providers can be a serious pain.
We use DigitalOcean for smaller-scale sites, and the level of support, reliability and seamless scalability is nowhere near the same level as WordPress VIP.
We have platform-level support as advised by our client
No
When we had a midnight launch for a new version of the site, we were supported through the entire deployment.
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