Skip to main content
TrustRadius
WordPress

WordPress

Overview

What is WordPress?

Wordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

Read more
Recent Reviews

Best Website CRM Tool

9 out of 10
July 02, 2022
WordPress helps our business to make it online easily. It is easy, flexible, and faster. WordPress helps me too. update posts easily as it …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Admin section (131)
    8.6
    86%
  • Mobile optimization / responsive design (129)
    8.5
    85%
  • Library of website themes (130)
    8.4
    84%
  • Page templates (128)
    8.2
    82%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

3 videos

User Review: WordPress Maintains Ease of Use While Providing a Variety of Content Management Tools
02:52
Content Manager Recommends WordPress for Growing Platforms: User Review
03:04
User Review: WordPress Steps Up Blogger's Game With Its Professional Display Styles
02:49
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is WordPress?

Wordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.trustradius.com/buyer…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

39 people also want pricing

Alternatives Pricing

What is Wix?

Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.

What is Squarespace?

Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.

Return to navigation

Product Demos

WordPress. Troubleshooter. Site Header Menu Missing Or Does Not Look Like Demo Header Menu

YouTube

How to make your website look like WordPress theme demo

YouTube

WordPress [#18] How to Install WordPress theme | Theme Demo Import | How to Reset WordPress Website

YouTube

Popup Maker Demo & Review | Plugin for Wordpress

YouTube

Revolution Slider for WordPress Full Demo

YouTube

WordPress Theme 1-Click Demo Import Explained

YouTube
Return to navigation

Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.2
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

6.4
Avg 7.7

Web Content Creation

Features that support the creation of website content.

8
Avg 7.6

Web Content Management

Features for managing website content

7.9
Avg 7.3
Return to navigation

Product Details

What is WordPress?

Wordpress is an open-source publishing platform popular with bloggers and a content management system. The appearance of a Wordpress site and many of its functions are managed through themes, and further customizable through altering code, though altering code is not required; templates and plugins to expand its capabilities are plentiful. Wordpress features integrated link management, and a search-engine friendly permalink structure. WordPress now allows multiple blogs to exist within one installation. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

Wordpress is popular due to its simplicity and modifiability. Furthermore implementing Wordpress costs only time. Two paid versions exist. The $99 premium plan allows a user an ad free custom domain with 13GB of space and advanced customization. The $299 Business plan allows unlimited space and supports eCommerce as well.

WordPress Video

How to use WordPress, a step by step tutorial. Learn to when to use WordPress, how to install a theme, and how to use each of the program's tools.

WordPress Competitors

WordPress Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Wordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

LiveJournal and Populr are common alternatives for WordPress.

Reviewers rate Admin section highest, with a score of 8.6.

The most common users of WordPress are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(3206)

Attribute Ratings

Reviews

(1-25 of 54)
Companies can't remove reviews or game the system. Here's why
Collins Sarkodieh Aning | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I was hired as a web developer with extensive experience to create a professional marketing and advertising platform (website) using WordPress. We required a platform similar to WordPress that would support several integrations, allow for flexibility, and yet offer frontend user-friendly usage. In order to improve the platform (website) we wanted to build, we also wanted an open source platform that allows backend coding customization. Finally, we needed a platform that would make it simple for us to fix the website SEO integration in accordance with our SEO requirements and for faster business growth.

One of the key reasons we chose to introduce WordPress was because of its ease of maintenance. We had fantastic success with WordPress because it was able to fix our problems and make our thoughts clear as we started the project.
  • Allows coding customization eg. css
  • Accept lots of plugins
  • Beautiful interface and layouts
  • SEO friendly
  • WordPress and plugin updates conflicts needs to be well reconciled to prevent website errors
  • Converting WordPress into an App should be the new focus for WordPress since Mobile App are mostly in use now
  • WordPress payment gateway functionality should be more open to allow more payment gateways
WordPress is really doing great in terms of e-commerce in Ghana, I use WordPress for all my e-commerce platforms which have been a perfect match for me any day any time. I have always recommended WordPress when it comes to e-commerce as it allows flexibility in products management, import and export of products.
Tom Mulhern | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use WordPress to create a stunning and interactive website for my business and the clients who hire me to build them a website. I've used it in the past to build e-commerce websites, intranet sites for companies, blogs, and many other types of websites. WordPress is a simple solution to create stunning websites in minutes.
  • Open Source.
  • Easy to manage.
  • Great templates and plugins.
  • Easy install and maintenance.
  • Dashboard interface needs update.
  • User management.
  • Updates sometimes break the site.
WordPress is a great solution for any sized business looking to launch a website for their company. I have used WordPress to build a website for a large company with thousands of clients, as well as a small podcast with just a few listeners. It really is the Swiss Army Knife of website builders and can work for most business or personal scenarios.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company uses WordPress within multiple teams and for multiple purposes. My team has utilized it as a platform to host our internal company website. We use it to give employees easy access to forms (like PTO requests, business card requests, travel requests, etc.), documents, and media (e.g. if we have an all-company meeting, we will post the recording on our WordPress website). We also use the platform within our tech team and they have built a proprietary solution that we provide to our clients.
  • Ability to customize
  • Thousands of Themes and Plugins to choose from
  • Ease of use
  • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
  • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
  • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.
I love WordPress and it has been a go-to solution for multiple projects and businesses that I have been a part of. WordPress is a great option for startups, small, and medium-sized businesses. You can customize so much through the platform and create beautiful websites with little to no coding knowledge. There are so many people that work in WordPress so the community around troubleshooting and coming up with ideas is huge. It is an open-source platform so it does not limit your ability as you scale.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am a web designer that exclusively designs and develops websites using WordPress. It's a free/open source with a great big community so I know that I have both updates that I need for security as well as support. WordPress is very easy to use and the best thing about it is that it's really like a blank slate for whatever you want to do.
  • Very flexible - can literally build any kind of website
  • Very user friendly - with each update, the UI gets more and more user friendly so that even non developers will have a relatively easy time getting a website up and running in no time. For advanced users, there is no shortage of options on themes, plugins, etc.
  • Constant updates - the software is being updated all the time and security patches are automatically applied while other updates can be applied at a time of your choosing
  • Great community - you have only to Google any issue you might be having and are very likely to find some sort of answer or help right away and easily
  • More security for certain types of websites (financial institutions)
WordPress is basically a great option for any type of website ranging from the beginner blogger to a mid size/large company. The plethora of options when it comes to themes and plugins ensure that there is lots of functionality and something for everyone. It's great for ecommerce as well.

Where it's less appropriate is for a multinational corporation where a more advanced and/or secure network is needed - so banking websites or where an intranet is needed, etc.
Daniel Epstein | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
My media company wanted to start a blog, and WordPress is currently one of the gold standards in blog writing. It has a variety of tools to both build the look and usability of a blog, but also ways to edit content to maximize search engine results and optimization. The learning curve is very steep (for me at least) but it is a very established program which means there's tons of instructional content online such as videos and how-to's
  • Built in search engine optimization makes it easy to maximize the chances your content shows up in people's searches
  • There are very substantial design tools to ensure the blog you are designing is stylish while still being very user-friendly
  • It is a very widely used program, and is updated often. These updates are automatic and ensure your website is constantly compatible with current internet technology
  • There is almost too many options, and built in tutorials are insufficient. 3rd party videos and walk throughs are almost unavoidable
  • The page design tools sometimes fight each other. More drag and drop features that interact with each other would be better
  • The ability to type a blog in Microsoft Word and then drop it into WordPress, and then have WordPress evaluate and format the document would be nice. I'm almost certain it has this function already, but I spent 3 days trying to make it work to no avail, which means the program is not easy enough.
If you are wanting to start a blog and want it to look professional, maximize your search optimization, and potentially develop a passive source of income, WordPress is a great option. Just be patient because it takes a lot of time to learn, and sometimes you have to start with a preset and then bend it into what you want it to look like, as oppose to creating it from scratch.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At our organization, we use WordPress to build the web application that supports our machine learning models and natural language processing research work. It helps us to present our work in the most elegant and understandable way. Apart from this, we also used WordPress to build a portfolio website of our group to showcase the team members and their contribution to the research group.
  • It provides flexibility in building websites.
  • It contains number of add-ons that help in building single-page web applications like the modern web framework these days.
  • It allows users to choose from various available web templates to build a website from scratch.
  • It can be used by even novice developers who just started building web sites.
  • The huge number of available visual templates makes it difficult to chose the best one for the purpose of building a website.
WordPress is one of the best tools available to build responsive and attractive websites. It can be used by both new developers and professionals to develop cool and useful web applications. Designing and web framing using the WordPress is so easy and flexible, which means one can experiment with the thousands of available templates and build an application that is best suited for them.
Gary Gray | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use WordPress for my corporate website. I needed a website to back up my brand, showcase the services I offer, and function as a showpiece website to show other businesses what I'm capable of for website development.
  • Ease of use
  • Availability of a diverse range of themes, plugins and related services
  • Stable and powerful platform to build a variety of web projects
  • Open source allows you to move it to new hosts as needed (unlike Wix, Squarespace, etc.)
  • Web standard for websites
  • Ability to disable Gutenberg built-in
  • Enhanced security options within WordPress itself
I recommend WordPress all the time for friends and clients looking to launch their own websites. I'm not a fan of the locked-in dynamic of Six and Squarespace, and feel that WordPress offers the most flexibility for web developers.

I find WordPress, for the most part, easy to use, yet powerful enough to handle whatever design or functionality I've thrown at it.

For general business websites, it can't be beaten, however, for some e-commerce applications, a dedicated e-commerce platform like Shopify is likely preferable to running WooCommerce on WordPress.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use WordPress to host our marketing websites for our companies and products. We do graphic design in house and outsource custom theming and development to freelancers. WordPress being so popular means that the availability of freelancers for just about anything you would want to do in WordPress is available at reasonable cost.
  • Broad User Base
  • Open Source Flexibility
  • Fast to get started
  • Breaking changes with Plugins & Themes
  • Security, Backups, & Updates easily forgotten about
  • Managed WordPress becomes a trade off between flexibility and ease of management
WordPress can made to do just about anything with the low cost to get started, which makes it popular, which means it often gets used where it is not the ideal solution. The low barriers to entry mean there's many people out there who use and sell WordPress solutions with a large variance in quality. Many people don't understand that sites created with WordPress need to be maintained with constant care and feeding to patch security issues, and do not budget their time, money, and other resources accordingly leading to frustration.
James Crook ☛ Business Coach for Massage Therapists ☚ | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use WordPress as our website platform for a range of different websites that we use in our business. We have our main business website with our marketing and information etc, then we also run an eCommerce site and 3 different membership portals for delivering online training. WordPress allows us to flexibly create these sites, to control membership logins, to charge for individual purchases or recurring memberships, and to allow various members of our team and admin staff to add and update pages inside our membership portals.
  • WordPress is so popular that it has thousands of addons, creating huge flexibility to handle almost any need you can imagine
  • WordPress can be set up to allow users at various levels to access or edit different pages or areas within the site. This is perfect for membership sites.
  • WordPress has thousands of different visual themes and huge flexibility within the design system so that it can look and feel the way we want our brand to be represented.
  • WordPress has a huge array of plugins and visual themes available, which makes it super powerful but also, unfortunately, means it is sometimes difficult to know the best or easiest way to accomplish a specific goal.
  • When editing a site, the default built-in editor is clunky to use, so we always install one of the freely available "visual editor" plugins that helps with page layout and editing.
  • The "plain" wordpress that is first installed is quite basic and it needs plugins and themes to make it work better. These are readily available but if you've never used them before it can be difficult to set these up.
If you want to create a simple website, quite cheaply, and you don't have much technical knowledge, then Wordpress is a good place to start because there are so many tutorials you can follow to help you along the way. And you will need guidance the first time!

It's also incredibly flexible so it becomes even more appropriate when creating sites like eCommerce or membership sites, or other more complicated developments. The code is "open source" so if you want a customized experienced web developer can edit the actual code running the site and create literally any type of experience or interaction that is needed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The basis of my business is selling via the Internet, namely, through the website. I chose WordPress as the CMS for my website. The online store functionality also required the WooCommerce plugin. Many people think that WordPress is only suitable for blogs, however, I dare say that the combination of WordPress and WooCommerce allows you to create great online stores. WordPress has a great user-friendly interface and allows you to create a full-fledged website in just a few clicks.
  • Free open source CMS.
  • Comprehensive documentation.
  • User-friendly interface.
  • Unfortunately, WordPress still doesn't have a built-in backup functionality.
  • There is also no built-in SEO functionality.
First of all, WordPress is a free and open source Content Management System. At the same time, it is very popular CMS. So, you can be sure that you will have a modern and secure CMS for a long time, as well as existing technical support.
WordPress is extremely loyal in its requirements for the website developer. In general, no knowledge of web development is required.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
WordPress is one of the two main content management systems used across our organization. It is used not only by our department but also by many teams at a local level (we have teams that serve on various college campuses across the U.S., in addition to a centralized IT department that focuses on large-scale projects). It solves the business need of having an easily scalable, usable CMS that can be broadly distributed, easily picked up, and easily managed by leaders and contributors across the country for managing their individual websites.
  • Flexibility - WordPress is open source software that can be used and shared by anyone. It is easy to distribute to many different teams or contributors.
  • Cost - the basic version of WordPress is free (you just have to pay for a domain and web hosting).
  • Plugins - because WordPress is so popular, there are tons of customizable plugins available that make managing your website very easy.
  • Support - again, because of the popularity and usage, there is a wealth of info, tutorials, and a dedicated community available to help with needs.
  • Easy drag and drop functionality - WordPress has different types of website build editors that allow for very easy drag and drop functionality, and easy customization in a user-friendly interface.
  • Dashboard structure - though it's overall pretty easy to use, the dashboard for WordPress may take some time to get used to, especially if you are coming from another CMS that does it differently. For instance, the difference between "Posts" and "Pages" can be confusing. Some of the organization of the dashboard menus seem incoherent as well (some sub-menus appear in places I wouldn't expect them to).
  • Bulk actions - WordPress allows for doing bulk actions on many pages at once, but the choices of actions is pretty limited by default. I've encountered some situations where I had to get a developer to help me with what should have been a simple bulk action.
  • Lack of a hierarchical content repository view for authors - WordPress lists all of your website pages together in a paginated interface. You aren't able to easily see your site's information architecture by drilling down in a folder-like structure (Note - it's possible there are customizations or plugins that do this - I'm speaking just on the default options that I have experience with).
WordPress is particularly well suited for individuals or teams looking for a cost-effective, easy-to-maintain content management system for their website. This is especially true if you have folks who may be a little less tech-savvy and just want a place to update posts and pages. A lot of the more robust features of more complex CMS are stripped out for basic author viewership, which should help make onboarding easier. WordPress is less appropriate for large, enterprise-level companies and systems that need a very robust CMS to manage all of their content and technical needs. Also, a strong consideration would be what other marketing and technology stack tools your company/department is using - if there is an integration with a CMS that would seamlessly fit into your existing tools, that is probably worth exploring instead of using WordPress.
Jonathan Rockett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a digital marketing firm, one of whose core services is web design, we use WordPress exclusively for our client websites, as well as for our own. At this point, WordPress powers around 40% of websites on the entire Internet and has come to be the 'gold standard' for content management systems when it comes to search engine friendliness and design/development flexibility.
  • The rock solid architecture and code base is great alone, but the open source nature of WordPress that has fostered a massive global community of 3rd party developers who create plugins, add-ons and enhancements, both functional and design related, is amazing.
  • WordPress is extremely easy to install and, because it's become the de facto CMS for most websites, many hosting companies make installing it even easier with 'push button' tools inside the hosting account that allow you to install it without any technical experience or need to access the actual directory via FTP etc.
  • When working with client websites, another feature I really appreciate is WordPress' ease of migration. I build a client website on my own server, and then move it to the client's hosting account when it's complete and ready to go live. I use a simple plugin that allows me to do this in just a few clicks from the front-end WordPress dashboard, without the need to access the database or hosting backend.
  • While the amazing WordPress developer community has created hundreds of useful plugins for adding functionality like duplication pages and posts, changing the display order of pages and posts in the dashboard and migrating a site, it would be nice if WordPress would create those features (and others) built into the platform. It can be cumbersome to install so many plugins (and shouldn't be necessary for WordPress-specific functions related to administrating the WordPress platform itself.
  • Another major shortcoming that's frustrated me for years is the extremely limited functionality of the Media Library. For a site that has lots of media (images, videos, etc.) it's incredibly difficult to organize and manage. There really needs to be a folder system to separate, group and search for media items. I've tried countless 3rd party plugins that try to overcome this, but have yet to find one that is effective as well as drag and drop easy.
I believe WordPress has the features, flexibility and user-friendliness to be the best choice for building virtually any website. The only exceptions might be for an extremely specialized web application that needs to be built from the ground up, or an ecommerce website. While you can certainly build and operate an ecommerce website with WordPress (using 3rd party plugins, like WooCommerce), competitors such as Shopify and BigCommerce are extremely specialized in focusing exclusively on ecommerce, are easier to use and have 'out of the box' features built in that are specifically for running an ecommerce website.
Joe Gatto | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I've used WordPress to create several blogs for different businesses I've been involved with as the internet marketing coordinator. I've also used it to write blogs about the music I'm passionate about, and to help independent musicians get more attention from a wider array of fans. WordPress lets me create a beautiful website quickly and easily.
  • Anyone can make a website without coding.
  • WordPress websites are SEO friendly.
  • There are many 3rd party sources for WordPress tips & tricks
  • Sometimes you still have to add code because the basic text formatting can get messed up.
  • Toggling back and forth between "coder" view and the WYSIWYG messes things up, and yet sometimes it's necessary.
  • It would be great to be able to see what your site would look like to viewers as you're creating it.
WordPress is the first choice blog creator for anyone who wants to write a blog about anything. It's perfect for any business that can benefit from an SEO friendly blog, which is almost all businesses these days. It's not so well suited for e-commerce websites, even though there are many plug-ins for that. It's not so appropriate for an older person who gets intimidated by technology and will lose their patience in the learning curve.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses WordPress for our online bulk food store. It has addressed the issue of being able to reach audiences that are not local to our store, so we can reach a broader group of customers.
  • Customizable options and more control over the website as a whole
  • Very user friendly (especially with the installation of the Elementor plug in)
  • Many themes to choose from
  • Desktop, Mobile, and Tablet responsive
  • Must update plug ins on a regular basis
  • Making updates on the backend can be slow at times (especially if not on a dedicated server)
  • There can be a learning curve with some of the features and coding
I have used several web platforms, and WordPress is by far my favorite. With all of the customization options, it was a must have for our more complex store platform. I love the ability to add plug ins to give a plethora of capabilities from customizable shipping options, to customizable cart options, to everything between!
Lance Ratze | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use WordPress for building and updating our cafe's website. As the owner WordPress is easy enough for me to make simple updates and for more difficult updates we have a web administrator that assists. WordPress helps us to have a presence on the web and the abilities to also showcase our offerings and push online sales.
  • Easy to add and update existing content.
  • Provides a lot of possibilities (ex. plug-ins, templates, etc.).
  • Many tutorials available for beginners.
  • Built-in drag and drop capability.
  • Poor website SEO.
  • Make it more secure and less vulnerable to hackers.
WordPress is free and you have ownership and control of your website and content. You can choose your own web hosting company. There are a lot of extensions, add-ons, and plugins available to help make your website easy to manage and extend if needed. Many templates and design options are available, so that you're not starting from scratch. Because you're in charge of your website. This means you are also responsible for security, making backups, and installing updates. Some of these features you can automate, but if you want a website that's completely hands off or you don't want to hire someone to oversee then maybe WordPress isn't well suited for you. Also, if you're looking for something that is more drag and drop then it may not be appropriate for you either.
Joseph Benton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
All of my websites that I design and host are on WordPress. WordPress is used, depending on who you ask, on anywhere between 25% to 33% of all website domains. It is very easy to use for novices with a little training and very intuitive for those with more advanced skills.
  • It's free
  • It's easy to use
  • It can be used to look like any website you see
  • It's a bit bloated and thus slower than other websites
  • In order to get it to load really fast, you do need some fairly advanced skills
  • It is an easy target for hackers
It is easy to learn and use, so anyone who is new to website design just needs to know a few things before they get started but otherwise it is suitable for both novices and experts. Perhaps one of its downfalls is that it has too many options when used in combination with themes and plugins.
April 08, 2021

WordPress Review!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
WordPress is recognized as a leading open source content management product capable of scaling and supporting small, medium and large organizations. I have typically worked with digital agencies to create brand sites for product promotions or create a digital presence for small and medium sized businesses.

If you have a need for a membership site, blog, or product site, WordPress is a flexible choice. As you move into larger enterprise scaled applications, you will need to address data integration and custom modules. However for a large majority of business owners, WordPress is an excellent choice to start a digital footprint.
  • Blog publishing
  • Open architecture enabling endless customizations
  • Enables the individual entrepreneur and full sized businesses to create a digital platform
  • Theme removal is manual on the server end. Adding that capability in the product would be helpful to clean up themes
  • Improve speed without adding more speed or caching plugins
  • Easier GUI to edit content blocks
Well suited:
  1. individual business owner websites
  2. Small business websites
  3. Membership sites
  4. Blogging
  5. Selling a product or showcasing a portfolio of work
Less appropriate:
1. Application development
2. Significant integration with 3rd party systems
3. Learning Management Systems - although some plugins exist
Taylor Morgan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our professional services department began using WordPress to create custom client websites 5-6 years ago. It provides a consistent framework for our projects, allowing us to create custom solutions while providing a solid, secure, and user-friendly experience for our customers.
  • In-depth customization
  • Well-developed ecosystem
  • Open-source
  • Opinionated development direction
  • Frequent bugs / security flaws requiring updates
  • Bloated if not using all features
WordPress is well-suited for custom client work when developers understand the underlying architecture, and how to expand and redirect it. It simultaneously targets content-creators with no development background, and can do this moderately with user-friendly features and a plethora of pre-created plugins and themes. However, users attempting to create websites without any coding inevitably come across frustrations and obstacles that are more difficult to overcome than they seem.

With the help of knowledgeable developers to create custom themes, templates, and functionality, it can quite flexibly be extended to support custom needs. It it too bloated, however, to easily lend itself to advanced web application development.
Martin Aranovitch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I have used WordPress for years to build websites for business clients, and also ran government and local council-sponsored training seminars and workshops teaching businesses how to grow their presence online using WordPress.

After building hundreds of WordPress sites over the years and authoring a series of detailed WordPress training guides for beginners. I have recently turned all of my WordPress knowledge and expertise into a comprehensive Free WordPress training site at WPCompendium.org and developed WPTrainMe - a WordPress tutorials plugin that allows users to get instant access to hundreds of detailed WordPress step-by-step tutorials from their own WordPress dashboards.
  • WordPress allows users with no technical knowledge or coding skills to be in complete control of their web presence.
  • WordPress can save business owners thousands of dollars in web development and web design costs.
  • WordPress is a powerful, secure and highly scalable online content publishing platform and business marketing tool that costs almost nothing to run.
  • WordPress can be configured to automate many areas of website management and online marketing, including automatic updates and automatically driving visitors from search engines and social networks to your site whenever new content is published.
  • WordPress is open source software and benefits from the contribution of thousands of community users, including web developers and web designers.
  • WordPress is regularly updated (on average every 3 months) to provide users with new features, bug fixes, and to address security vulnerabilities found in previous versions.
  • WordPress is the most popular and fastest growing content management system in the world
  • I have written a detailed article listing 50 reasons why WordPress is the ideal choice for most website owners here: http://wptrainme.com/wordpress/50-great-reasons-why-you-should-choose-wordpress
  • The biggest challenge I have found with WordPress is training - helping clients and business owners understand just how much they can achieve with WordPress. Even though there is so much great information online about WordPress, most of it is not organized into a logical system, or aimed at technical users. This is why I have years developing a comprehensive WordPress 'A-Z' training system that takes users step-by-step through every aspect of using WordPress.
Most people equate WordPress with "blogging". WordPress has evolved way beyond blogging to the point where many people are visiting websites that don't look like blogs, but are actually being powered by WordPress.

WordPress would suit most business uses and applications. I would only recommend custom web development work if a business owner cannot get the functionality they need or the web design look they want from a WordPress plugin or theme.
Fedor Paretsky | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
WordPress is used to host all of our blog posts and pages on a server purely serving these pages. We use it as a combination of a CMS, editor, and designer for all of our articles and pages. It is used mostly by Engineers writing articles or founders writing updates on progress.
  • Super intuitive, well-designed UI. WordPress is one of the older, more developed CMS products out there, and their UI has gotten very good through the versions.
  • Integrated SEO. This is a really helpful tool. There is no need to export blog/article info and add it to an SEO service, it's mostly done within WordPress.
  • Full customizability. There is an extensive list of plugins, themes, etc. that can be added to WordPress sites, and the general compatibility of software with WordPress is really good.
  • Open-source. WordPress is all open-source, so sites can be more vulnerable generally, but this also makes the process of releasing and integrating updates into WordPress sites super transparent.
  • Speed. There are definitely parts of the UI that are still quite slow and decrease in speed as you increase the amount of content on WordPress sites.
  • HTML/CSS skills are necessary. While WordPress does simplify the process of developing any sort of website, there is still not enough customizability for it to be possible to edit websites without purely without using HTML/CSS. It's necessary to either improve the customizability function of WordPress or have knowledge of HTML/CSS.
For companies that are looking to quickly publish any sort of material online, WordPress serves as a great CMS and site-editing software. It is truly possible to publish an extensive site very quickly with WordPress. For companies that require more custom functions, integrations, and specific features, it is probably a better idea to just develop a website using a contemporary web framework.
January 16, 2019

WordPress Review

Tiffany Thielepape | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Not used for business, mainly personal use. Chose for the following reasons: Free/open source, easy to use, and lots of resources for support.
  • Extremely flexible; can suit most website needs from blogs to small business.
  • Design, content, and functionality separated from each other. This allows for data portability (you can add content regardless of the design you are using, modify the design without changing your content, and add new features without affecting the other areas).
  • Countless themes to choose from/ability to create from scratch.
  • Still responsible for securing the site.
  • Does not come with a built-in drag and drop website builder.
  • Some basic knowledge of HTML and CSS is not required but makes things a lot easier; users without it may have a longer learning curve.
Wordpress is a good choice if you want to:
  • Make a professional business website without spending a lot of money.
  • You can easily follow simple tutorials to learn the basics.
  • You want to make a blog, portfolio, or a personal website and use it to make money online.
You might want to look at other options if:
  • You just want to run a blog and have no plans to make money or use any third-party services.
  • You are fine with limited features as far as you never have to write code, make backups, or worry about updates.
  • You just want a small website, and you are not worried about growing your business online or using the website to make more sales.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's been used to create websites that requires the users to be able to easily edit and update information on their pages. It is used by the organization as well as the organization supports other clients using the Wordpress platform. Among different open source content management systems available in the internet, Wordpress is highly user-friendly and easy to set up which helps save time in operations and maintenance of the website.
  • Easy to set up and configure
  • Easy to edit, update, delete, content on the website
  • Easy to integrate with plugins and themes
  • Wordpress just released a new version and the editing experience has changed quite a bit from the previous version. While it is already an improvement, an overview of the interface with the new installation would be helpful.
The content management part of the Wordpress is pretty robust. Based on the complexity of the themes and plugins used on the site, WordPress allows users to create a variety of websites from just a simple personal blog to a full-fledged e-commerce website. It suits most common user needs, but the themes are big part of the platform, and while there is no limit to the complexity, WordPress isn't a tool if one is looking for developing web applications.
Dave Moll | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
When we take on new clients, many times they need a website overhaul. Wordpress is our go to solution for this. I've been developing in Wordpress for a number of years that it's actually more cost effective for our agency to custom build a theme than find an off-the-shelf theme. This way we can address all the custom feature requests for the client. When the website is complete, Worpdress is very user-friendly. It is easy for us to train not only our internal staff on updates, maintenance, new content and upkeep, but also to train the client how to use their brand new website.

Since most of our clients have a Wordpress website, it is very simple for our internal staff to work on multiple client websites. An issue or problem solved on one website, means the same issue is so much quicker to resolve on the remaining client sites. Our internal staff can make changes, updates to forms, add new content, add new calls to action, build new landing pages -- all without hours of training. It's a great resource we can add to our client and account management. This really helps keep our client costs down!


  • Worpdress is very SEO-friendly. The built in permalink structure, the organization and structure of post types and pages plus the addition of the 'rhymes with toast' SEO plugin gives you a great SEO foundation.
  • Wordpress is a constantly evolving piece of code. Wordpress does a great job of maintaining the core product. As new features are available, as new security issues become known, the WP team keeps you up to date with the latest and greatest version.
  • The Wordpress community is strong! As a developer, this is just fantastic. If I am having trouble implementing a highly custom piece for a client, chances are someone else has already done it! And if not, I can just ask the community, review the Codex or simply Google it. I've never had to say "No, can't do that" when working in Worpdress.
  • Because Wordpress is so popular, it is under constant attack from bots and hackers. New security issues are found and exploited. Our client's websites are at risk of hack or attack.
  • Wordpress is a resource hog. Worpdress sites tend to load slowly, especially if you buy one of those all-in-one themes. You really need to leverage caching and minification to ensure your Wordpress site loads quickly.
  • There are simply too many plugins. Wordpress needs to purge all the abandoned and non-functioning plugins in the repository. I'm always fearful of a client downloading and installing a plugin that crashes the site.
If you need a website, WordPress should be on your list. The only exception to that would be a large ecommerce site. I wouldn't recommend WordPress to someone who does hundreds of sales per day via their ecommerce platform. Yes, there are add-ons and plugins that can do it, but you can also mop your floor with your cat. Why do that? There are other platforms that specialize in ecommerce and do it so much better.

But if you need a social blog, B2B or B2C lead gen, a non-profit, a membership site, a community bulletin board, news site, arts and music or just a simple about me type of website, WordPress is the perfect platform for you. It's so very popular, that it's not going anywhere. It is a platform that will be supported as long there are websites on the internet! You really can't go wrong. Even if you wanted to do an ecommerce site on WordPress, you can. I just would urge you to look at another solution.
Ben Beck | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our main website is hosted on WordPress, and I've been at several other employers who also used WordPress as their primary CRM. It is used across the company, from customer support, to product development, to sales and to marketing. Marketing owns the WordPress instance and is responsible for maintaining it, ensuring it is kept up to date, etc.
  • It is constantly being improved, with new features added, because of the community code-sourcing aspect.
  • Security vulnerabilities are continually being patched to keep it secure.
  • It has the best plugin repository, by far. So, anytime you have a needed new feature for your website, there is usually a plugin that already exists to allow you to do what you're wanting.
  • Because it is the most-used CMS, there are a lot of hackers targeting it. As such, you need to make sure you're always updating the software and patching plugins to the latest version. Not hard to do, but something you need to be vigilant about.
  • Plugins are hit and miss. If it is a new plugin without many existing users and reviews, it is truly hard to know if the software package is any good.
  • Sometimes there are too many options. For example, there are a dozen or so plugins for any given functionality and so you have to sift through to find the right thing.
I believe WordPress is well suited for all websites, except those of major corporations. In my estimation, if you have fewer than 500 employees your website should be on WordPress. The other exception to this rule is if you are a one- or two-man shop and have no technical aptitude. In that case you may want to use a competing CMS software package that is easier to learn.
Andrew Murphy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use WordPress as our CMS for fundraising and event sales, blog writing, and sponsor recognition. Only the marketing department uses the site, but it serves its purpose as a landing page and source of event information!
  • Open-source! Being free is important for a non-profit.
  • Modular! We can create as much custom content as possible through modules and plugins
  • Well documented! If I have a problem, I'm not usually the only one who has experienced it and can find endless resources online about how to solve it.
  • Can be easy to overload, and slow down if you aren't careful.
  • Is difficult to navigate if you don't know PHP.
  • Usually requires some paid plugins to execute your ideal site. Luckily there is lots of competition!
Well suited: E-commerce, non-profit management, full site builds Not well suited: multi language sites, app based sites, heavy custom Javascript implementations
Return to navigation