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Workato

Workato

Overview

What is Workato?

Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.

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Learn from top reviewers

Automation that deliver ROI - Workato

Rating: 10 out of 10
May 5, 2022
IncentivizedVetted ReviewVerified User
As a SaaS-only company, we often need to sync between different tools we use. Workato allows us to set fully automated workflows to achieve any business goal we want. Workato ...
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Ram Avrahami
Director - Information Technology
Head of Global IT & IS
Next Insurance
Workato2 years of experience

Workato is fine for limited use cases

Rating: 1 out of 10
March 21, 2022
Vetted ReviewVerified User
Useful for simple, small to moderate-sized workflow-oriented integrations.
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Gaius Gracchus
Professional - Information Technology
Systems Integrator
Newlightsoftware.com
Workato1 year of experience

Rapid deployment integration product with a short learning curve

Rating: 10 out of 10
September 15, 2021
IncentivizedVetted ReviewVerified User
Workato is being used by our IT staff to set up integrations for departments across the college. It provides a simple way to connect a variety of endpoints and move data betwe...
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Michael Sprague
Administrator - Information Technology
Director
Hamilton College
Workato2 years of experience

Workato was, and still is, just what the doctor ordered for our automation needs!

Rating: 10 out of 10
March 18, 2019
Vetted ReviewVerified User
Workato is being used by the central IT/development department of the company and is an invaluable tool to bridge the gap between many pieces of software that Jumia uses for v...
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Carlos Santos
Team Lead - Information Technology
Lead | E-Commerce Support | JUMIA
Jumia Group
Workato3 years of experience

Workato Transforms Organizations

Rating: 9 out of 10
March 4, 2019
IncentivizedVetted ReviewVerified User
Workato is both instrumental in core processes within Sales, Marketing, and Human Resources (CRM / 3rd Party Tools Integration) as well as a tool in developing proof of concep...
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Peter Rifken
Consultant - Sales
Senior Solutions Engineer
Quick Base
Workato2 years of experience
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Pricing

View all pricing
Workato

Workato

N/A
Unavailable

What is Workato?

Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.workato.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Product Demos

Transforming the Employee Experience with Workato & MS Teams - HR Demo

YouTube

Workbot for Teams | Creating personalized experiences

YouTube

Demo of Salesforce Integration with QB using Workato

YouTube

Marketo + Workato | Custom workflows that fit your business

YouTube

Workbot for Microsoft Teams Powered by Workato

YouTube

Workato Integration tool demo |Integration & Workflow Automation| iPaaS | Cloud Integration platform

YouTube
View more demos
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Features

Cloud Data Integration

Cloud data integration software simplifies the task of integrating data from multiple different cloud applications

6.4
Avg 8.0
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Product Details

What is Workato?

Workato is a cloud automation and integration platform with enterprise-grade capabilities and no coding required. Workato integrates with over 100 business applications and enables task automation across apps. The Workato team comes from a deep background in building integration products and says they will continue to expand and change the automation and integration space.

Workato Video

Redefining the Enterprise Automation Experience

Workato Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.

Reviewers rate Pre-built connectors highest, with a score of 7.6.

The most common users of Workato are from Mid-sized Companies (51-1,000 employees).
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Reviews From Top Reviewers

View all reviews
(1-5 of 37)

Workato - flexible, powerful, easy to use

Rating: 10 out of 10
March 21, 2019
Verified User
Project Manager in Information Technology
Computer Software Company, 201-500 employees
Vetted Review
Verified User
Workato
1 year of experience
Use Cases and Deployment Scope
In our organization, Workato allows our product support team to communicate directly with our product development teams while allowing each side of that equation to use the software solution that best meets their needs. Workato ensures that our users aren't required to use multiple systems or enter their data twice and are always up to date, minimizing the time and effort required to solve often complex customer support issues.
Pros
  • Does not require developer resources to implement or maintain.
  • Time to production is measured in hours including testing and end-user validation.
  • Flexible, allows you to test multiple approaches to solving a business problem.
  • Robust software that lets you build in error handling.
  • Changes can be made in production during business hours without impacting your users.
  • Exceptional and responsive support team
Cons
  • Improved support for Dynamics CRM data types like option sets.
  • Larger online library of self serve resources, specifically around debugging new recipes.
Likelihood to Recommend
Well suited for: Real time (or near real time) monitoring of new or updated records to trigger an action in a connected app.

Workato: Easy and Great to use

Rating: 10 out of 10
March 16, 2019
VC
Vincent Chan
Systems Analyst
Enbridge Gas Distribution (Utilities, 1001-5000 employees)
Vetted Review
Verified User
Workato
2 years of experience
View profile
Use Cases and Deployment Scope
Workato is used as an integration platform to link the many different systems we use together.

It is used across the whole organization.
Pros
  • Low code
  • Quick to link different systems together
  • Best support team I've ever worked with
  • Easy to use
Cons
  • Better migration tool
Likelihood to Recommend
Well Suited Scenarios:
Workato makes it simple and quick to link different systems together.
Low Code: It is easy for business users to go in and understand integrations

Less appropriate:
It is less suited to parse large amounts of data all at once. These cases are possible in Workato but will need to be done in batches

Fast and easy automation

Rating: 9 out of 10
March 26, 2019
MA
Manolo Agustin
Sr. Finance Systems Engineer
Opentable (Internet, 501-1000 employees)
Vetted Review
Verified User
Workato
1 year of experience
Use Cases and Deployment Scope
Workato is primarily being used as an automation and integration tool. We used it for the following use-cases:
  1. Foreign currency rate integration and triangulation. We are receiving an XML file from our parent company on a daily basis and we integrate the rates into Netsuite. As an additional requirement, we have to perform a currency triangulation for some currency pairs which don't exist on the source file. Workato was able to perform the calculation with a simple formula.
  2. Customer on-boarding from Salesforce into Netsuite.
  3. Transfer XML file from Netsuite to bank sFTP with sign and encrypt. One requirement is to message the user through Slack whether the file transfer is a success or failure.
  4. Integrate cash payments from Excel into Netsuite by creating a callable recipe. With the callable recipe, we were able to use our existing Excel tools without a complete redesign. We simply changed the ERP API connectors that we use to bring over payment records into our new ERP system.
  5. Using Slack workbot to get customer information from Netsuite. Users may now get customer balances or transactions through Slack by just typing in keywords. They no longer have to log into Netsuite. This is particularly helpful if a customer support person is talking with a customer over the phone.
Pros
  • Process automation with multiple SaaS applications. It's easy to move records from one SaaS application to another.
  • User-friendly. Users need minimal technical knowledge to start using Workato. The workflow-oriented user interface makes the recipe easy to understand. The recipe is described in plain English and not in some technical jargon.
  • It has a look of built-in functions which are particularly helpful for non-technical users. I've seen functions in Workato which are usually not readily available in some other tools like.
  • Slack workbot integration. Easy to create recipes and Wizard-based recipe creation is available for beginners.
  • Technical support is 5 out of 5. They are always available on the chat room whenever you need them.
Cons
  • I would be nice to have a more automated deployment process like automatically changing connections when a recipe is deployed into prod.
Likelihood to Recommend
It is well suited to multi-step process automation but not an RPA tool. Also not for big data, I think.

My experience using Workato

Rating: 9 out of 10
March 19, 2019
AB
Amala Balling
Senior specialist
HCL (Information Technology and Services, 10,001+ employees)
Vetted Review
Verified User
Workato
1 year of experience
View profile
Use Cases and Deployment Scope
Workato is one of the automation tools used in our department. Workato is used to automate various IT processes to provision VPN, email and software licenses. This helps reduce the manual efforts done by the Help Desk and Account Management Team on a daily basis.
Pros
  • Integration with various cloud platform tools. Easy to integrate with cloud tools.
  • No code required. Action available as ready-made and reduces development and production time.
  • Very quick customer support where issues are fixed on the spot.
Cons
  • Copy function from one recipe to another recipe.
  • Scroll through the recipe.
Likelihood to Recommend
Well suited for integrating with ServiceNow and the provision of software licenses. Less appropriate for integration with Unix & Windows platforms and integration with VM tools.

Workato is fine for limited use cases

Rating: 1 out of 10
March 21, 2022
GG
Gaius Gracchus
Systems Integrator
Newlightsoftware.com (Information Technology & Services, 1-10 employees)
Vetted Review
Verified User
Workato
1 year of experience
Use Cases and Deployment Scope
Useful for simple, small to moderate-sized workflow-oriented integrations.
Pros
  • Rapid development
  • Highly available Technical Support
  • Prebuilt recipes
Cons
  • Cannot handle large, complex enterprise integrations
  • Timeouts if you try to push a lot of data through
  • Cannot cache large datasets
  • Error tracing and remediation difficult
  • Not designed for ETL, EDI or Enterprise Application Integration (EAI)
  • If a prebuilt recipe is not available, difficult for non-technical people to create
  • Not a no-code solution by any means
  • Issues with data corruption from OPAs in same group but different servers (OPA per step vs OPA per recipe is the cause, apparently)
Likelihood to Recommend
For simple, low data volume integrations where a prebuilt recipe is available, it can be used by Data Analysts, Business Analysts, or power users in finance or other departments to build simple integrations or connect to APIs.
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