TrustRadius Insights
Workato is a versatile integration platform that enables businesses to connect and automate different systems, improving efficiency and …
Overview
What is Workato?
Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.
Recent Reviews
Popular Features
- Pre-built connectors (37)7.575%
- Connector modification (35)6.464%
- Monitoring console (37)5.858%
- Support for real-time and batch integration (33)4.646%
Pricing
N/A
Unavailable
What is Workato?
Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.workato.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
47 people also want pricing
Alternatives Pricing
What is Zapier?
The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.
What is Jitterbit?
Jitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.
Product Demos
Transforming the Employee Experience with Workato & MS Teams - HR Demo
YouTube
Workbot for Teams | Creating personalized experiences
YouTube
Demo of Salesforce Integration with QB using Workato
YouTube
Marketo + Workato | Custom workflows that fit your business
YouTube
Workbot for Microsoft Teams Powered by Workato
YouTube
Workato Integration tool demo |Integration & Workflow Automation| iPaaS | Cloud Integration platform
YouTube
Features
Return to navigation
Product Details
- About
- Tech Details
- FAQs
What is Workato?
Workato is a cloud automation and integration platform with enterprise-grade capabilities and no coding required. Workato integrates with over 100 business applications and enables task automation across apps. The Workato team comes from a deep background in building integration products and says they will continue to expand and change the automation and integration space.
Workato Video
Redefining the Enterprise Automation Experience
Workato Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Workato is a cloud or on-premise automation and integration platform with enterprise-grade
capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300
business applications and enables task automation across apps.
Reviewers rate Pre-built connectors highest, with a score of 7.5.
The most common users of Workato are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(61)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Workato is a versatile integration platform that enables businesses to connect and automate different systems, improving efficiency and streamlining processes. Users have praised Workato for its ability to seamlessly integrate various business systems without the need for developer resources. With Workato recipes, users can create and update automation between systems like Salesforce, Marketo, Google Suite, and Slack. This has proven particularly useful for departments such as Sales, Marketing, Customer Success, IT, HR, Finance, and Product Development, as it allows them to sync data and collaborate more effectively.
One of the key use cases of Workato is in the onboarding process. The People Team and IT departments utilize Workato to streamline automation during new hire onboarding, ensuring a smooth transition for employees. Additionally, Workato has been adopted by businesses looking to connect Quick Base to other software platforms used by different departments. By automating the syncing process of customer and sales data across multiple tools, organizations are able to save valuable time and resources.
Another common use case for Workato is in managing integrations and automations for sales and manufacturing processes. The software's straightforward integration setup allows users to easily connect multiple applications, reducing manual efforts and improving efficiency.
Workato is also highly regarded for its ability to orchestrate information sharing across different systems in both cloud-based and on-premise environments. This ensures seamless communication and data sharing between teams, enhancing collaboration.
In addition to these specific use cases, Workato has been successfully implemented across various industries and job functions. From automating workflows and connecting systems to solving complex process challenges, Workato has proven to be a valuable tool for businesses looking to improve operational efficiency and align information throughout the organization.
While experienced users appreciate the flexibility of building their own recipes with Workato's user-friendly interface, beginners may find it confusing at first. Some users recommend paying for Workato's recipe-building services as an alternative.
Overall, the wide range of use cases and positive user experiences demonstrate the value of Workato as a powerful integration platform for businesses of all sizes and industries.
Users highly recommend Workato as their preferred iPaaS tool, emphasizing its ease of use and suitability for automating manual workflows and building integrations between different systems. They advise being mindful of the budget while considering Workato.
To enhance the learning experience, users suggest consulting the support team for any uncertainties and taking advantage of the available resources such as the Automation Institute and video recordings. Trying out Workato is also recommended to understand its potential and ease of use.
Involving non-technical business beneficiaries in the decision-making process and having real use cases ready are advised to ensure that Workato meets specific organizational requirements. Users highlight that Workato seamlessly connects cloud and on-prem systems/applications, making it a perfect middleware for organizations with a hybrid landscape.
For assistance or customization needs, users recommend contacting the support team and utilizing Workato's connector SDK. They also suggest surveying the market of competitors and considering starting with Workato to save time.
Being clear about how Workato will be used to achieve objectives, including specifying columns/tables, data update frequency, and understanding internal table structures is important. Users appreciate the great support provided by the Support Team, especially for those newer to coding and process automation.
Trialing the product before committing ensures it meets individual needs and users praise Workato's pleasant organization to deal with.
To streamline processes, users endorse Workato's automation and integration capabilities as they believe it makes life easier for both users and customers. However, while simple automations can be built with minor technical skills, more complex tasks may require technical expertise.
Overall, Workato is regarded as one of the tools for anyone considering automation in IT processes due to its power and quick learning curve. It is found to be easy for building proof of concepts around data integrations and integrating multiple applications using connectors. The vendor is praised for providing excellent customer support along with outstanding pricing compared to other tools.
To summarize, Workato receives high recommendations for its user-friendly nature, automation capabilities, and customer support, making it an ideal choice for organizations seeking to streamline their workflows and integrate different systems.
Attribute Ratings
Reviews
(1-8 of 8)Companies can't remove reviews or game the system. Here's why
January 27, 2022
Workato is not 'No Code', after all
Score 1 out of 10
Vetted Review
Verified User
We are looking for an IPaaS solution - the use cases are typical for hybrid-type integrations. That is, on-premise as well as cloud sources and targets. The scope of these use cases is enterprise-wide data sharing and transformation, along with cloud integrations. Systems involved would include Salesforce, Workday, Service Now, DB2, MySQL, PostgreSQL, among others.
- Simple Interface
- Lower cost than some IPaaS
- Lack of functionality
- Custom code required in spite of what marketing says
- No, your secretary or janitor cannot write your Workato integrations
September 15, 2021
Rapid deployment integration product with a short learning curve
Workato is being used by our IT staff to set up integrations for departments across the college. It provides a simple way to connect a variety of endpoints and move data between systems. It also provides a central location to house all of our integration jobs, rather than having direct system-to-system jobs and programming scattered about. It fits nicely with our effort to govern our data and data flow because it is all running through the one integration service.
- No code integrations
- Simple user interface
- Organization of jobs/recipes
- Growing/Developing new features and making improvements
- Formulas and Transformations
- Pricing Structure
March 28, 2019
Workato crushes data integration
Score 10 out of 10
Vetted Review
Verified User
We are using Workato to orchestrate how information is shared across different systems where data is stored both in the cloud and on premise environments.
- Ease of use.
- Ease of deployment.
- Superb user experience.
- Growing community of users.
- Online training.
March 27, 2019
The Future...Workato
Score 10 out of 10
Vetted Review
Verified User
Currently, we've implemented Workato in the XPO Last Mile client data integration department, however it is slowly spreading across the other divisions of the enterprise as they learn about it. For Last Mile, Workato addresses gaps in our enterprise platform and provides seamless integration for internal or B2B use cases leveraging the APIs exposed by both parties.
- Most use cases require no code! Imagine connecting 2 applications without writing a single line of code...it almost feels futuristic
- Not having to download anything locally to use the product. Workato runs fully out of the browser
- The number of out-of-the-box connectors that offer turn-key solutions to business problems
- Customization has a bit of a learning curve associated with it. Be prepared to expand your programming knowledge for any deep customization, however having the option to customize is critical
- Online training material is out there, but can be a bit cumbersome to read through and retain. More straight-forward online training material would help 10 fold
March 26, 2019
Fast and easy automation
Score 9 out of 10
Vetted Review
Verified User
Workato is primarily being used as an automation and integration tool. We used it for the following use-cases:
- Foreign currency rate integration and triangulation. We are receiving an XML file from our parent company on a daily basis and we integrate the rates into Netsuite. As an additional requirement, we have to perform a currency triangulation for some currency pairs which don't exist on the source file. Workato was able to perform the calculation with a simple formula.
- Customer on-boarding from Salesforce into Netsuite.
- Transfer XML file from Netsuite to bank sFTP with sign and encrypt. One requirement is to message the user through Slack whether the file transfer is a success or failure.
- Integrate cash payments from Excel into Netsuite by creating a callable recipe. With the callable recipe, we were able to use our existing Excel tools without a complete redesign. We simply changed the ERP API connectors that we use to bring over payment records into our new ERP system.
- Using Slack workbot to get customer information from Netsuite. Users may now get customer balances or transactions through Slack by just typing in keywords. They no longer have to log into Netsuite. This is particularly helpful if a customer support person is talking with a customer over the phone.
- Process automation with multiple SaaS applications. It's easy to move records from one SaaS application to another.
- User-friendly. Users need minimal technical knowledge to start using Workato. The workflow-oriented user interface makes the recipe easy to understand. The recipe is described in plain English and not in some technical jargon.
- It has a look of built-in functions which are particularly helpful for non-technical users. I've seen functions in Workato which are usually not readily available in some other tools like.
- Slack workbot integration. Easy to create recipes and Wizard-based recipe creation is available for beginners.
- Technical support is 5 out of 5. They are always available on the chat room whenever you need them.
- I would be nice to have a more automated deployment process like automatically changing connections when a recipe is deployed into prod.
March 21, 2019
Workato - flexible, powerful, easy to use
Score 10 out of 10
Vetted Review
Verified User
In our organization, Workato allows our product support team to communicate directly with our product development teams while allowing each side of that equation to use the software solution that best meets their needs. Workato ensures that our users aren't required to use multiple systems or enter their data twice and are always up to date, minimizing the time and effort required to solve often complex customer support issues.
- Does not require developer resources to implement or maintain.
- Time to production is measured in hours including testing and end-user validation.
- Flexible, allows you to test multiple approaches to solving a business problem.
- Robust software that lets you build in error handling.
- Changes can be made in production during business hours without impacting your users.
- Exceptional and responsive support team
- Improved support for Dynamics CRM data types like option sets.
- Larger online library of self serve resources, specifically around debugging new recipes.
March 02, 2019
Workato cut our process time in half
Score 10 out of 10
Vetted Review
Verified User
It's being used by my team, which is 10 people. It helps connect several apps like Salesforce and DocuSign to automate our processes. Workato has been really helpful for us—it cut down the time to service a loan in half.
- Workato is really easy to use. With a little bit of training, people without technical experience can put together some pretty useful things.
- We looked at Dell Boomi before Workato and decided not to use them because their solution involved contracting engineers. Workato let us do everything ourselves in half the cost.
- The Workato team is really responsive and happy to help us walk through things
- The only thing I can think of is making it even easier, but it's already pretty easy to use.
February 15, 2017
Workato has been a great tool for syncing online software
Workato was implemented by our business to connect our online Quickbooks account and our online CRM database.
It is a great tool, if you are experienced with writing and building recipes. It can be confusing when trying to get it started.
I recommend paying Workato to build the recipes for you as it can be quite timely.
Once it is in play, it is a great tool to use.
It is a great tool, if you are experienced with writing and building recipes. It can be confusing when trying to get it started.
I recommend paying Workato to build the recipes for you as it can be quite timely.
Once it is in play, it is a great tool to use.
- Saves time by syncing data within two programs.
- Easy to start and stop a recipe as needed
- It would be nice to have a sync program which is user friendly.
- Descriptions on how to use, and help sections would be great
- Understanding of how the recipes are written can take some time