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Workday HCM

Workday HCM

Overview

What is Workday HCM?

Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.

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Recent Reviews

HCM for the Modern Age

8 out of 10
February 21, 2024
Incentivized
Workday HCM is currently being utilized to streamline and automate current manual processes as well as provide an ability to track our …
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Unlogical but it works

4 out of 10
February 01, 2024
Incentivized
I use Workday for managing candidates. Applications, contracts, checking information about managers. Job advert and all infomation about …
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Workday HCM Review

10 out of 10
September 21, 2023
Using Workday HCM, it is possible to gain a total image of the workforce for a user. Further, it helps to understand the total people …
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Workday for HRMS

7 out of 10
December 08, 2021
Incentivized
Workday is our organization's Human Resources application. We perform all the HR activities such as Personal Information view and update, …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (88)
    8.1
    81%
  • Workflow for transfers, promotions, pay raises, etc. (84)
    7.9
    79%
  • Employment history (86)
    7.4
    74%
  • Job profiles and administration (88)
    7.2
    72%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://softwareconnect.com/human…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $100 per year per user
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.7
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.8
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

6.8
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.1
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.7
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.2
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8
Avg 7.7
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Product Details

What is Workday HCM?

Workday Human Capital Management is built as a single system with a single source of data, single security model, and single user experience. Workday offers organizations a cloud-based system designed to evolve, to meet changing business needs today and into the future. The system also ensures that customers are always on the latest version with up-to-date capabilities, whether they’re using Workday on a browser or mobile device. Workday HCM is part of a single system with other Workday products including Workday Financial Management, Workday Payroll (for the U.S., Canada, France, and the UK), Workday Recruiting, Workday Learning, and Workday Planning.

Key product areas:
  • Human Resource Management
  • Organization Management
  • Business Process Management
  • Reporting and Analytics
  • Employee and Manager Self-Service
  • Absence Management
  • Benefits Administration
  • ACA Management
  • Compensation Management
  • Performance and Goal Management
  • Talent Management
  • Survey Framework
  • Contingent Labor Management

Workday HCM Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Reorganization Management
  • Supported: Workforce Planning

Workday HCM Video

Workday HCM

Workday HCM Competitors

Workday HCM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.

Workday HCM starts at $100.

Oracle Fusion Cloud HCM and SAP SuccessFactors are common alternatives for Workday HCM.

Reviewers rate Review reminders highest, with a score of 8.5.

The most common users of Workday HCM are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(587)

Attribute Ratings

Reviews

(1-25 of 61)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I personally use Workday Human Capital Management for much of the reporting and analysis for our FP&A function. Workday Human Capital Management is used to manage all of our hiring and current employee information including all of the data that is utilized for our budgeting and planning. For my role, Workday Human Capital Management provides an automated and standardized process for employee data that can be transformed and loaded to our financial planning tool.
  • Reporting and Analysis
  • Employee Data (changing information, promotions, termination, etc.)
  • Open Positions (Tracking, Reporting, and Creation)
  • Additional Easily Reportable Data Fields (May be available but something we are not utilizing)
  • International Worker integration with Workday Payroll
  • Maybe some additional ways to report on positions
I believe that Workday Human Capital Management is a great tool all the way around for any team that is already utilizing any of the Workday Platform products. It makes for a seamless way to view Worker data within the same tool that is used for accounting/finance. This is definitely a tool I would recommend to purchase all of the features for, such as Payroll, because without the full functionality of Workday Human Capital Management the product can prove to be difficult to use. However, with our organization we use the full capabilities and it makes our process seamless.
March 19, 2024

Great Partners...

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Workday Human Capital Management for Human Resources, Timekeeping, Benefits and Payroll functions. I find this system to be user-friendly and it partners well with our Third Party partners for Payroll. It is refreshing to have a product that is a one stop shop for all my HR related needs and partners well with my TP.
  • Employee Records
  • Timekeeping
  • Payroll
  • Benefits Management
  • Document Cloud
  • Timekeeping
  • Some payroll functions
Over the years my experience with the Workday Human Capital Management has increased based on my roles with my companies. This product is very user-friendly, right down to the employee experience. This is very important during the onboarding process.
February 21, 2024

HCM for the Modern Age

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workday HCM is currently being utilized to streamline and automate current manual processes as well as provide an ability to track our employee's life cycles all within a single system. We use the Workday HCM for recruiting/onboarding, payrolling, talent management, and a plethora of other services. The primary business problem Workday HCM addresses is a single system to manage employee transactions
  • Reporting. There seems to be a virtually limitless way to report on hundreds of different data points
  • Performance Management capabilities have gone from manual pen and paper to online and fully automated with built-in routing and workflows
  • Payroll services have been enhanced and pay changes have been streamlined and made more efficient
  • Reporting. Can be very messy if the user does not know what they're doing
  • Roles in Workday need more configuration capabilities
  • Talent review process with calibration is a steep learning curve for HRBPs and support team members, requiring significant time investment for enablement and upskilling
Workday is well-suited to bring any company into the 21st century as far as managing your workforce. Would be less appropriate for smaller businesses as the cost/benefit ratio diminishes with fewer employees.
February 20, 2024

Workday works for you.

Noah Mark Blaustein | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Workday in our entire organization, fulfilling, new hires, I-9, managing day to day employee requests including paid time off, payroll forecasting, reports that detail financials, location database management, senior level approvals and so much more. It's a day to day workflow that for the most part is simple and easy to use.
  • Manage Time Off requests.
  • Requisitions for new hires.
  • Promotions and pay increase.
  • Data Changes
  • Full Recruitment workflows
  • The requisition and candidate flow can take a bit to get used to, there are some arrows to go to the next candidate that aren't in the best place for workflow.
  • For our hourly employees that work in multi-departments where a rate change is required, there isn't a way to make that change in the inbox module. It would be great if this functionality was added for a more productive flow.
Overall Workday is a great program for a large company that can focus on its core products and service and use a ready made and tailored business software that can complete the tasks workday can. No need to reinvent the wheel. Workday does this in a smart workflow.
September 21, 2023

Workday HCM Review

Avinash Sistla | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Using Workday HCM, it is possible to gain a total image of the workforce for a user. Further, it helps to understand the total people cost, including its labor for work within the organisation andbenefits for quick assessments
  • Time Management
  • Recruitment
  • Onboarding
  • Payroll
  • Workforce Management
  • Messaging
  • Quick Calls
  • Feasibility
By far the best I have worked with in my HR career. Workday is not perfect, but it is the best HCM software that I have used. You can integrate almost every aspect of HR into one platform. The employee self service is easy to use.
Georgia Hodson, CPP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Workday HCM was being used when I arrived at Lenovo, I remember thinking it was the most advanced system I had used so far. I manage payroll, so most of our data comes from Workday HCM. I have been very satisfied with the flexibility of the system and would recommend it highly.
  • The flow between HCM and payroll
  • Ease of use
  • Reporting
  • Security can be complicated
  • no search on inbox or notifications
I believe Workday HCM is best suited for companies with employees in multiple states/geo's to utilize it's full capabilities.
Maybe not so much for smaller employees in one or two states, or a start up with few employees.
Shreyans Parekh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We currently use Workday Human Capital Management for human resources management, payroll, and workforce management, talent management, employee experience, employee experience, workforce planning, and analytics and reporting. The business problems that we are tackling via Workday include being able to seamlessly integrate our compensation and payroll platform, and future-proof our workforce with talent management, analytics, and workforce planning. Workday also provides us with a robust platform for strategic sourcing, spend management, and Adaptive Planning efforts.
  • Spend Management: strategic sourcing, inventory management, procure-to-pay, and expense tracking.
  • Human Capital Management: HR, employee experience, knowledge, and case management.
  • Talent Management: talent acquisition, performance optimization, and learning modules.
  • Analytics and Reporting: financial performance reporting and benchmarking.
  • User-level customization capabilities.
  • Improved dashboard enhancements.
  • Backend database access and querying capabilities.
Workday has been incredibly impactful at integrating and aligning all critical back-office components in our organization from finance to HR to operations while providing the robust analytics and dashboard capabilities that our teams require. Workday's Human Capital Management module provides us with an unparalleled talent management program and segment analytics.
September 21, 2021

Workday works for me

Erica Mijon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workday [Human Capital Management] is being used across the entire organization for employees to manage a plethora of internal information like PTO, career and development goals, etc. It addresses everyday business problems like submitting timesheets and requesting time off. It also houses sections for employees and their managers to discuss their professional development goals, as well as required training modules, like onboarding and Compliance.
  • Allows managers and employees to provide feedback to one another
  • Workday [Human Capital Management] is a great storage of payroll and paystub information
  • [It] allows companies to upload mandatory training modules
  • Some of its interface is not very intuitive
  • It takes several clicks and digging to get to some basic info
  • Its layout is outdated compared to other internal websites
Workday [Human Capital Management] is great for accessing your time off calendar and submitting PTO requests. The career and development segments could be more easily accessed to encourage employees to use [them] more. It takes too many clicks to get to the professional development section, payroll, or anything that isn't linked to from the home page. Overall, it's a great solution for HR. The minute details are tracked automatically, rather than people scouring over spreadsheets.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In any organization, a HCM software is required to track and manage its workforce. Unlike other HCM software, Workday is much more capable than just tracking and managing the organization’s workforce. At the company, Workday is utilized as the main portal for all employees, whether it is for compensation to retrieve payslips, benefits for benefits election, reimbursement, or even absence to request time-off and leave. On the other hand, from the HR side, Workday allows the HR team to retrieve any data that is needed and critical to the business at anytime via report writer. For instance the number of employees in each department or the total amount of reimbursement for each department. Workday also supports the creation, edit, and deletion of new supervisory organization (team, region, company, etc) and allow the admins to easily perform changes to employee data to accurately keep track of employee data so that it is most up-to-date.
  • Workday is easy-to-use for end-users due to its simple interface.
  • Workday can be unlimitely configure by the Workday team in order to meet the critical business needs (e.g. approval flows, business rules, validations, etc.)
  • Easily and accurately track and maintain employee data.
  • Easily allow the HR team to pull data and information through report writer.
  • Workday Studio allows Workday to be integrated with other platforms, leading to automation and time-savings using Workday as the main source of truth.
  • Even though Workday is easy-to-use for end-user, negative feedback on Workday generally revolve around the interface that doesn't look modern.
  • Even through Workday allows unlimited configuration, learning one Workday module can take up to 2 years. Workday configuration is not as simple as other HCM softwares.
  • Even though Workday provides learning course, it is extremely expensive.
  • Even though Workday has Workday Support to support errors, issues, and bugs on Workday, Workda Supports tend to be kind of slow when compared to other softwares support.
  • Workday is extremely expensive when compared to other HCM softwares.
In my opinion, I believe that Workday is probably the best HCM software in the world right now. As mentioned, Workday allows unlimited configuration. For example, Workday allows the configuration of a time-off plan that should only be visible to a certain set of employees (e.g. Singapore employees). Moreover, the absence eligibility rule that is configurable even allows to segregate those Singaporean employees further, for example, if they are 25 - 30 years old, they are eligible for 15 days AL, on the other hand, if they are 30 or above, 20 days of AL. All of these are capable through Workday HCM.

I don't think Workday is not well-suit or not appropriate on any circumstances. In the past, I have used software like Eagle and Opera which is on a different level when compared to Workday. If I have to comment anything negative, as mentioned prior, Workday is difficult to learn. In order to master a module, it could take up to 2 years. From the scenario above, if someone has no experience on Workday at all, it would take them at least 6 months of Workday learning in order to configure the scenario mentioned above.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I currently use Workday for several reasons in my current organization. On a personal level, it is where my personal employment information is housed as well as my PTO activities and performance review information. For my specific role in the organization, I use Workday to run detailed reports regarding Sales Reps on Sales Bonus Plans.
  • Instant access to information, such as PTO, performance, role, etc.
  • Can access reports filtered for specific data points or fields.
  • Easy to use.
  • One central database location for all personnel information.
  • Secure and limited access is given on a need to know basis.
  • Certain information can not be accessed and/or updated by the own individual. For example, for a name change, an individual would need to contact HR directly for updates or changes to information.
  • Lack of notification emails when updates are done or if pending items are awaiting responses. The employee needs to log in to find out if anything is pending or not. It would ideal if automatic email notifications go out if anything is still pending updates or changes have been made.
  • Effective dating not available for all changes in generates reports. For example, if a change was made to a certain field, the report generated does not display the effective date of the change.
It is very well suited for each employee to look up his or her own personal information and PTO data. It can also easily update certain information and update in real-time. It is easy to use and user-friendly. The automatic reporting generation feature is great. I use it on a monthly basis to determine what new additions or change were made that help me in my role as a Sales Ops Comp analyst. Knowing if a sales rep’s compensation has changed early enough can help me pay accurately to the rep.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Workday Human Capital Management across our global organization. It addresses a number of problems including data management, tracking, organization and general support of the business and HR functions.
  • Customized detailed reporting
  • Absence management
  • Business processes and transactions
  • Accurate and real time data
  • Effective dated custom fields
  • Importing data
Workday Human Capital Management isn’t like other systems on the market therefore it requires a lot of training to get up to speed. It also requires a lot of technical knowledge, ability, and willingness to learn for the administrator roles. A dedicated team who work together and understand how changes in one module impact the other modules is key. There can be no lone wolves in this system. The team must be dedicated to working together, testing, and learning together. Testing is crucial. It’s great to have a sandbox environment!
Monika Ganeva | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use HCM across our entire organization globally. It provides a user friendly way to access information about employees and the organization based on each user's security access. Paired with some of the other modules offered by Workday, HCM is a powerful tool for employee and manager self- service in a wide range of tasks such as personal data entry, review and acknowledgment of company policy documents, time tracking for Non-exempt and overtime eligible employees and managing time off. We also use HCM to bring in sophisticated automation of administrative HR tasks such as fulfilling verification of employment requests or electronic I-9 verifications, and fostering collaboration across various business functions, through approval workflows, notifications and inbox "to do" and "review" tasks for various stakeholders.
  • Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
  • Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
  • Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
  • Language translations of custom data fields and business processes across different modules are not available and each client has to maintain these on their own. This can significantly challenge system adoption and utilization, in countries where English is a second language.
  • Limited ability to customize system generated error messages (often heavy of technical jargon) leads to inability for the end user to self-service in resolving simple transactional issues and causes a high volume of escalations to the system support team.
  • Inability for the system to handle multiple transactions with the same effective date and determine what would be the most up to date information based on the timestamp of each transaction. This creates a constant need for data corrections, cancellations or rescinding of transactions to accommodate entry of additional information effective dated on the same day or users have to future date transactions to avoid conflict.
Workday HCM requires constant and a lot of HRIS support and in the event that a company cannot afford to staff accordingly it may create a lot of frustration. The system allows for a lot of flexibility in customizing and automating processes; however, that also requires constant maintenance by an experienced technical team. Workday HCM is a great solution for companies that are looking to capitalize on employee and manager self-service, standardization of practices, compliance and automation.
April 24, 2021

Workday HCM Review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Workday Human Capital Management is being used by the entire organization across all departments. It serves as the core HR system for our company and the benefits is used mainly within united states. This software is cloud based, so it's easy to access and it serves as the HR systems data management system.
  • Act as Proxy feature is really cool and helps function as an admin effectively
  • Benefits module is good
  • Overall look and feel is good. Easy to use
  • Workday is not customizable in terms of user interface
  • Reporting capability is very limited
  • Many Fonts and text editing features are missing while providing feedback
Workday Human Capital Management is very user friendly, both on the administration side and as well as an end user. It can manage large sets of employee data. Integrations can be performed using latest web services technology and workday has certain inbuilt connectors. So its suitable for any enterprise which can afford the software for storing large employee database. For small to medium size companies, this is more expensive.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
We use Workday Human Capital Management to manage our performance reviews, job profiles, career development, org structure, everything HR related. All of our HR processes like promotions, job transfers, contractors, manager workflows, performance reviews, etc. are all done through Workday, across all countries. We do NOT use it for payroll or vacation/PTO use cases, as that has not been something globally aligned for us on.
  • HR process workflows
  • Mobile app is pretty good
  • Less emails, more notifications are good, especially the way it bundles the notifications
  • The web interface is awful
  • Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work.
  • Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have.
  • Who creates a website application where you can't open stuff in multiple browser windows and tabs easily?
As a whole, the application does the HR management well. But where it falls terribly short is making it easier, quicker, and faster for managers to do common tasks, like managing performance objectives for an entire team. Sure, there is the "cascade" function to copy objectives down from manager to associate, but that's it. I can't look at the performance objectives across my entire team and update them. I can't even easily open links in new browser windows so I can see them side by side! They need to work on actually understanding what managers do regularly with some user research.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Workday across our global workforce. It is our HRIS (our main source of truth for all people data across HR, Payroll, Finance, etc), our performance management tool and we're planning to launch their LMS platform. We are also looking to build new Workday instances across the world as we expand into new countries.
  • Organize People Data
  • Scale with the company
  • Grow internationally
  • Customization
  • Expansive use cases
  • It's complex to build, which can lead to downstream complications as you continue to build.
  • The performance module was not customizable in a way to perfectly fit our needs.
  • Various integrations add increased complexity.
Workday is an important, compliant tool as you scale to the 1,000s and 10,000s of employees. It's a solution that can scale to support even the biggest employers. There are so many modules you can add, which is important flexibility as you continue to grow. It is robust enough to sync with various payroll/finance tools as well.

Given high costs and high complexity to setup/change, I would not recommend for SMB clients.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Workday is used as our main HCM system throughout the organization, which is now over 77k+ users. It is our main HR system of record for employees. Employee Self Service, Manager Self Service, Compensation Review, Talent Review, Performance, etc. are all items that we perform in Workday. The system allows for pretty much anything to be built to handle the way your business process wants to function.
  • Flexibility in building Business Processes.
  • Highly configurable.
  • Always on and available anywhere from cloud.
  • More easy, it is almost too good at what it does, that it is sometimes cumbersome to do actions.
  • Less downtime, already great, but would be nice to have zero downtime.
  • Better implementation of client's brainstorm ideas into the product releases.
Workday HCM is well suited to meet the needs of an HR system environment, everything from ESS, MSS, Benefits, Comp, Talent, Performance, Recruiting, Payroll, Time Tracking, and even Learning. It seems like it can do it all. When thinking of having multiple individual systems to accomplish these things, it makes it a lot easier to have it all in one place like in Workday. However, some drawbacks as it may not be able to do everything that another standalone application can do, but it may outweigh the cons here having everything together.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Workday across the organization for performance/career management, absence (etc.) tracking, booking leave, and integration to other platforms such as compliance attestation, LinkedIn Learning, etc.
  • The UI is clean and easy to navigate.
  • It has neat integration features to support L&D and compliance tasks.
  • Workday HCM has come a LONG WAY, it used to be terrible!
  • There are times when it's not obvious how to perform a task, or to accidentally do the wrong thing (aka, not as intuitive as it could be).
There has been a considerable investment in developing Workday HCM. When I first started using it six years ago, and it was excruciating and caused issues continuously (back then, my manager once accidentally "fired" one of my colleagues, resulting in him not being paid for a month!). Happily, things have changed, and this seamless integrates payroll to leave (even managing our firms generous but complicated paternity leave). Has resulted in Workday HCM becoming (almost) the one-stop-shop for HR stuff if only they had travel/expenses, then it really would be a one-stop-shop!
Amanda Haskett | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Across the whole organization. All employees have some sort of access to Workday. We have those working directly in the recruiting payrolls etc., side of things. Others are using it to keep track of their on work benefits, time, growth and keeping in contact and knowing others throughout the organization.
  • Time tracking
  • Benefits
  • Recruiting
  • Communication
  • More user-friendly for employees
Workday is a great solution to companies that have employees spread amongst locations.. this gives an opportunity for continued growth and success as well as great information for said employees. It definitely makes it easier on those HR associates who are not housed in specific locations where employees need more assistance.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workday HCM is being used by the entire organization, worldwide.
It addresses onboarding, compensation, reviews, PTO tracking, personnel employee work life. Workflows are set up for supervisors and managers to approve changes. Employees go in and put in their goals and annual reviews, which go back to the managers for their part. All gets completed, approved and submitted in the application.
  • Onboarding.
  • Promotions and increases.
  • Tracking of the employee life cycle.
  • Tax forms - want to be able to house state tax forms for employees to fill out at the same time as FWT - W4, without having to purchase the payroll module.
  • PTO - ability to grant time over 10 months and prorate time-based on hire date.
  • Be more user-friendly. Example direct deposit set up is extremely burdensome. The system is not intuitive.
  • PTO - be able to see your entire direct reports and their reports time for the year at a glance!
In a large organization where there are multiple locations and hierarchies, a WFM system works well to get workflows completed in a standardized manner and allow an unbiased view of employee and management timeliness. It allows for self-service and a way to legally comply by having all forms submitted able to be signed with an electronic signature.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workday Human Capital Management (WHCM) is being used across the organization in all departments. It really is an all-in-one solution from recruiting new talent, professional development, managing current employee data, and encouraging recognition for employee birthday and anniversary dates. We really do enjoy the benefits of this software solution.
  • Recruiter module works very well for posting jobs and designated job sites and then tracking potential candidates through the interviewing process, hiring, and onboarding.
  • Performance module helps with tracking everything from goal setting, feedback, and performance one on one reviews.
  • Daily pay and hour tracking to include vacation and holidays works very well and is easily accessible and seen by all employees.
  • I would like to be able to see information on employees even when they have been terminated. Sometimes I need information but can't see it because an employee has been terminated in the system.
It is a great human capital management solution.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Currently, Workday is used as our main system of record for HRIS and Payroll for our entire organization. We have been able to streamline our hiring process by switching to Workday.
  • It easily displays a consolidated head count report.
  • It eliminates a lot of the manual processes we were doing for new hire setup.
  • Some of the business processes are not functionally set up correctly to work for our needs.
  • The self-service features do not seem to be working appropriately as expected.
Workday would be well-suited for larger organizations with more complexity. For smaller companies, it seems to have a lot of manual processes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used Workday for all employee reviews, compensation details, and bonus announcements in our organisation. It actually consolidated a lot of manual processes and outdated documents. It now was one stop to see the performance of an employee and their ratings by superiors, view compensation details as well as a repository of useful onboarding policies and procedures for communication from HR.
  • Employee review formats and criteria are customisable and easy to understand
  • Repository for policy and frameworks
  • Seamless communication between HR and all employees for various announcements
  • The updates to certain tabs for example compensation, did not automatically send a real time notification to employees. This makes crucial times such as annual appraisal announcements a bit of let down with employees constantly refreshing the portal as opposed to relying on an email notification.
  • Although I'm not sure this was specific to my organisation but the rating scales were a bit too detailed and often had to make you fill things up over and over again.
  • It largely depends on which modules your organisation chooses to integrate with the firm. In my organisation a lot of modules with regard to leave, recruitment etc., were not activated leading to a slightly incomplete integration.
It's great for global organizations since especially in consulting when you work across the board with people from other offices and countries, you can use one consolidated portal to record all activity and performance details.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workday is being used for a variety of different things. It is used for human resources purposes, employment address verifications, and payroll purposes. It is great for hourly workers who need to clock in and out. There are options to see the amount of hours you've worked across the week and to compare it to the week before, or even other weeks worked. For employment address verifications, it helps the company almost have an address book of everyone that works there. Another great feature of Workday is you can upload seating arrangements so co-workers who are working together but have never met can find each other on the floor.
  • Payroll -- showing the breakdown of each check. Workday helps keep everything extremely organized and makes it very easy for the reader to comprehend.
  • Efficiency -- helps keep track of the number of hours people are working, and prevents employees from lying about the times they have come in and out.
  • Helpful -- There is a section where you can have just your team and all their information, so you know who you are working closest with and the easiest way to reach them.
  • There is no way to modify your time clocked in and out. For example if you are an hourly worker and you accidentally forget to clock in you are not able to fix this issue on your hour. You have to go to someone from human resources in order for the problem to be corrected.
Workday is extremely well suited for any company that has many hourly paid workers. It is an extremely good application to use in order to keep track of hours for the employee and the employer. It may be less appropriate for companies that don't have so many hourly workers or companies that can't reap the other benefits, like the address book or requesting time off through Workday.
Mark McConnell, APTD | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workday is used as our enterprise HRIS/HCM and payroll processing system. It is the system of record for all HR processes, with the exception of learning management which is handled by a separate, integrated LMS system. Our legacy system was antiquated and was replaced with Workday so that we could take advantage of more modern HRIS features as well as a robust data reporting facility.
  • Robust reporting is a key feature of Workday which we leverage in a wide variety of ways to inform HR strategy
  • As easy to use UX that provides for mobile device access is an attractive feature that has aided in end user adoption
  • Workflow management is important as we build out various HR processes for our employee audience (i.e. benefits selection, performance reviews, etc.)
  • While the reporting facility is robust, the look and feel of exported reports could use some work to make them more visually appealing
  • The ability to leverage QR codes to directly access a process or task using a smartphone would be a nice addition
  • The learning management features are not yet extensive enough for adoption by organizations who deploy learning in an extended enterprise
Workday is well suited to medium to large organizations that require a robust set of HRIS/HCM features. Organizations that do business on mobile devices will be pleased by the features and UX offered by the system's mobile app. The reporting facility is extensive and will serve the needs of most HR data analysts.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workday HCM is used across the entire headquarters for over 10,000 employees for its human resources modules, including employee and demographic databases, payroll, goals development, paycheck pulldowns, paycheck history, performance management and performance reviews. It is better and cheaper than our prior ERP system and bolt on systems we previously used.
  • Since it is cloud based, it does not have version control issues (e.g. get 10 years behind on versions that are no longer supported), or the need for constant upgrades. This is completed behind the scenes.
  • The flexibility of Workday HCM implementation and then taking it to day to day operations was superior. You can then blow and out and start using other system cababilities when ready.
  • To enter the system, we must use multi-factor authentication for additional security of employee data. A user downloads their reports and then they are shown in their archive of work transactions and history.
  • To me, it did not have enough user guides or they were just lacking so you had to wing it. Sophisticated users appreciate the effort a software developer and provider has in making complete user guides. Makes it complete and comprehensive.
  • I was expecting to see contact help by hovering over certain sections of the screens but did not see this, kind of surprised it was missing.
  • I tried to cascade my performance goals to my team but they all duplicated, no idea why and our HR IT team could not figure it out. Appeared to be a hierarchy set up issue.
If you have many disparate systems for human resources modules, and critical payroll functions and modules, and you want to combine into one system, Workday HCM is excellent for this. The price point for a quite complete cloud computing system helps a lot, so you don't have to pay for expensive consultants to do constant implementations where the expertise is not passed on to the customer.
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