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Workday HCM

Workday HCM

Overview

What is Workday HCM?

Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.

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Recent Reviews

HCM for the Modern Age

8 out of 10
February 21, 2024
Incentivized
Workday HCM is currently being utilized to streamline and automate current manual processes as well as provide an ability to track our …
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Unlogical but it works

4 out of 10
February 01, 2024
Incentivized
I use Workday for managing candidates. Applications, contracts, checking information about managers. Job advert and all infomation about …
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Workday HCM Review

10 out of 10
September 21, 2023
Using Workday HCM, it is possible to gain a total image of the workforce for a user. Further, it helps to understand the total people …
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Workday for HRMS

7 out of 10
December 08, 2021
Incentivized
Workday is our organization's Human Resources application. We perform all the HR activities such as Personal Information view and update, …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (88)
    8.1
    81%
  • Workflow for transfers, promotions, pay raises, etc. (84)
    7.9
    79%
  • Employment history (86)
    7.4
    74%
  • Job profiles and administration (88)
    7.2
    72%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://softwareconnect.com/human…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $100 per year per user
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.7
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.8
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

6.8
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.1
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.7
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.2
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8
Avg 7.7
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Product Details

What is Workday HCM?

Workday Human Capital Management is built as a single system with a single source of data, single security model, and single user experience. Workday offers organizations a cloud-based system designed to evolve, to meet changing business needs today and into the future. The system also ensures that customers are always on the latest version with up-to-date capabilities, whether they’re using Workday on a browser or mobile device. Workday HCM is part of a single system with other Workday products including Workday Financial Management, Workday Payroll (for the U.S., Canada, France, and the UK), Workday Recruiting, Workday Learning, and Workday Planning.

Key product areas:
  • Human Resource Management
  • Organization Management
  • Business Process Management
  • Reporting and Analytics
  • Employee and Manager Self-Service
  • Absence Management
  • Benefits Administration
  • ACA Management
  • Compensation Management
  • Performance and Goal Management
  • Talent Management
  • Survey Framework
  • Contingent Labor Management

Workday HCM Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Reorganization Management
  • Supported: Workforce Planning

Workday HCM Video

Workday HCM

Workday HCM Competitors

Workday HCM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.

Workday HCM starts at $100.

Oracle Fusion Cloud HCM and SAP SuccessFactors are common alternatives for Workday HCM.

Reviewers rate Review reminders highest, with a score of 8.5.

The most common users of Workday HCM are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(588)

Attribute Ratings

Reviews

(1-25 of 42)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I personally use Workday Human Capital Management for much of the reporting and analysis for our FP&A function. Workday Human Capital Management is used to manage all of our hiring and current employee information including all of the data that is utilized for our budgeting and planning. For my role, Workday Human Capital Management provides an automated and standardized process for employee data that can be transformed and loaded to our financial planning tool.
  • Reporting and Analysis
  • Employee Data (changing information, promotions, termination, etc.)
  • Open Positions (Tracking, Reporting, and Creation)
  • Additional Easily Reportable Data Fields (May be available but something we are not utilizing)
  • International Worker integration with Workday Payroll
  • Maybe some additional ways to report on positions
I believe that Workday Human Capital Management is a great tool all the way around for any team that is already utilizing any of the Workday Platform products. It makes for a seamless way to view Worker data within the same tool that is used for accounting/finance. This is definitely a tool I would recommend to purchase all of the features for, such as Payroll, because without the full functionality of Workday Human Capital Management the product can prove to be difficult to use. However, with our organization we use the full capabilities and it makes our process seamless.
February 20, 2024

Workday works for you.

Noah Mark Blaustein | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Workday in our entire organization, fulfilling, new hires, I-9, managing day to day employee requests including paid time off, payroll forecasting, reports that detail financials, location database management, senior level approvals and so much more. It's a day to day workflow that for the most part is simple and easy to use.
  • Manage Time Off requests.
  • Requisitions for new hires.
  • Promotions and pay increase.
  • Data Changes
  • Full Recruitment workflows
  • The requisition and candidate flow can take a bit to get used to, there are some arrows to go to the next candidate that aren't in the best place for workflow.
  • For our hourly employees that work in multi-departments where a rate change is required, there isn't a way to make that change in the inbox module. It would be great if this functionality was added for a more productive flow.
Overall Workday is a great program for a large company that can focus on its core products and service and use a ready made and tailored business software that can complete the tasks workday can. No need to reinvent the wheel. Workday does this in a smart workflow.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Workday HCM extensively to handle our HR processes. This currently includes onboarding, promotions, termination, benefits, etc. Workday is a robust solution/ecosystem that allows us to handle the various components in a single use case. We also use this system to drive integrations to our various other systems including our accounting system which is currently Netsuite.
  • Robust Search functions
  • Security Groups are powerful
  • business process creation for validation rules and flows
  • The global search is way behind other software offerings
  • While the reporting is powerful it is complicated
  • Missing a simple way to upload data (EDI is powerful but a simple CSV option would be nice too)
I think Workday Human Capital Management is well suited for large organizations who want a system that handles many things pretty well. It isn't without it's flaws though, and I think without a true admin a HR team would struggle to make the system work how it should. The appeal of the entire Workday Human Capital Management ecosystem is also something to consider even if not all of the options are top notch yet.
Georgia Hodson, CPP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Workday HCM was being used when I arrived at Lenovo, I remember thinking it was the most advanced system I had used so far. I manage payroll, so most of our data comes from Workday HCM. I have been very satisfied with the flexibility of the system and would recommend it highly.
  • The flow between HCM and payroll
  • Ease of use
  • Reporting
  • Security can be complicated
  • no search on inbox or notifications
I believe Workday HCM is best suited for companies with employees in multiple states/geo's to utilize it's full capabilities.
Maybe not so much for smaller employees in one or two states, or a start up with few employees.
December 08, 2021

Workday for HRMS

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Workday is our organization's Human Resources application. We perform all the HR activities such as Personal Information view and update, Request references, Career, Performance, and Feedback request and receiving, Jobs and Referrals, etc on Workday as end-users.
  • Detailed Functionalities for HR Activities
  • In-app and email Notifications for activities pending
  • SSO logins for employees
  • Neat looking UI
  • Absence Management is very well defined
  • Search option is really difficult for some fields LOVs
  • Errors are not very clear sometimes and not easily understood how to resolve the same
  • No back button on pages are really a letdown
  • Notifications kept showing even after read (for weeks)
Well suited for an enhanced number of use cases for the HRMS domain. Most of the HR activities can be easily achieved using the workday HCM application. It has a neat UI so well understandable. Absence management is quite good. Less appropriate for faster entry of data by end-users as lots of data needs to be entered for even some simple items. Errors are not always easily understood and take lots of time to resolve.
Jill Dickert | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workday [Human Capital Management] is used across our entire organization. It is used for multiple purposes. I specifically use Workday Human Capital Management for goal setting, quarterly check-ins, requesting paid time off, reviewing payslips, managing paid time off balances, and other items related to human resources. In addition to the standard human resources tasks, I also use Workday for submitting requisitions to obtain purchase orders for our vendors.
  • Streamlined platform that is useful across multiple business units
  • User-friendly dashboard
  • Excellent integration for financial and human resources-related tasks
  • The search tool could always use improvement
  • Time off balance can be confusing
  • More integrations could be useful
Workday Human Capital Management is well suited for day-to-day human resources tasks as well a future planning regarding goals, quarterly check-ins, and career growths. It is useful to have multiple features and available tasks in the overall dashboard. It is helpful that learning paths and courses are also integrated in the platform.
Monika Ganeva | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use HCM across our entire organization globally. It provides a user friendly way to access information about employees and the organization based on each user's security access. Paired with some of the other modules offered by Workday, HCM is a powerful tool for employee and manager self- service in a wide range of tasks such as personal data entry, review and acknowledgment of company policy documents, time tracking for Non-exempt and overtime eligible employees and managing time off. We also use HCM to bring in sophisticated automation of administrative HR tasks such as fulfilling verification of employment requests or electronic I-9 verifications, and fostering collaboration across various business functions, through approval workflows, notifications and inbox "to do" and "review" tasks for various stakeholders.
  • Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
  • Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
  • Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
  • Language translations of custom data fields and business processes across different modules are not available and each client has to maintain these on their own. This can significantly challenge system adoption and utilization, in countries where English is a second language.
  • Limited ability to customize system generated error messages (often heavy of technical jargon) leads to inability for the end user to self-service in resolving simple transactional issues and causes a high volume of escalations to the system support team.
  • Inability for the system to handle multiple transactions with the same effective date and determine what would be the most up to date information based on the timestamp of each transaction. This creates a constant need for data corrections, cancellations or rescinding of transactions to accommodate entry of additional information effective dated on the same day or users have to future date transactions to avoid conflict.
Workday HCM requires constant and a lot of HRIS support and in the event that a company cannot afford to staff accordingly it may create a lot of frustration. The system allows for a lot of flexibility in customizing and automating processes; however, that also requires constant maintenance by an experienced technical team. Workday HCM is a great solution for companies that are looking to capitalize on employee and manager self-service, standardization of practices, compliance and automation.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workday HCM is used across the entire organization and has also been used at one of my previous jobs with another company. This software is awesome for all HR and job management in one place. You can easily record goals, keep track of performance reviews, compensation, time off, and so much more. If you're ever wondering about a coworker's contact information or where they fall on the on the reporting chain, it's incredibly easy to look that up. I was at another company that didn't use Workday for things like performance reviews and tracking hours and it was an extremely archaic and slow system that was incredibly frustrating.
  • Performance Tracking
  • Compensation
  • Time Off
  • User Friendly
  • Clean Design
  • Seamless
  • It's only useful if your manager and other co-workers adopt it too, otherwise, it'll be lacking data/functionality.
  • Sometimes some forms or information isn't where you'd think it is, intuitively, so you have to go on a bit of a hunt for it.
  • I frequently get errors or have access issues with small things that are frustrating. You might reload the page and it'll work which is a bit annoying.
Workday Human Capital Management is good for bigger companies that employ a large number of workers. It makes it easy to manage pay, time off, performance, personal information, tax information, etc. all in one place. Other employers I've had, use multiple systems for each of these things, whereas Workday puts all this information in one place. I'd highly recommend it to get all your HR management into one, seamless application.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Workday across our global workforce. It is our HRIS (our main source of truth for all people data across HR, Payroll, Finance, etc), our performance management tool and we're planning to launch their LMS platform. We are also looking to build new Workday instances across the world as we expand into new countries.
  • Organize People Data
  • Scale with the company
  • Grow internationally
  • Customization
  • Expansive use cases
  • It's complex to build, which can lead to downstream complications as you continue to build.
  • The performance module was not customizable in a way to perfectly fit our needs.
  • Various integrations add increased complexity.
Workday is an important, compliant tool as you scale to the 1,000s and 10,000s of employees. It's a solution that can scale to support even the biggest employers. There are so many modules you can add, which is important flexibility as you continue to grow. It is robust enough to sync with various payroll/finance tools as well.

Given high costs and high complexity to setup/change, I would not recommend for SMB clients.
Carl Pieri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The whole organization uses to manage our pay, benefits, performance, feedback, time off, and time sheets for folks who need to submit those. It makes a lot of processes that could be done manually or over spreadsheets automated and simple. We also use it to manage things like healthcare and other benefit elections.
  • It's really easy to see my pay and how much I have been paid over time and where the different parts of my paycheck are going in regards to taxes, social security, 401k, etc.
  • Easy to give feedback to colleagues within the platform.
  • The search functionality is pretty bad. I'd love to be able to search for specific documents and have the search functionality bring them up (W2, April 2020 payslips). But it doesn't currently seem to recognize almost any search query
  • Its really hard to tell how the categories were created. For example if I want to find my W2 why is it hidden under Pay -> Tax documents but its not hidden under personal information -> worker documents. If your search functionality worked this would be less annoying.
  • The way you choose to collapse certain items is odd. Like in "personal information" there are 5 items shown up front and then it says "More (2)." The items are small, there is no reason to cut them off after only 5.
I believe that Workday Human Capital Management is well suited for companies that are looking to manage HR for a larger number of employees (at least 100). It seems like it would be more than is necessary below that but to be completely honest I do not work in HR and don't know. It also seems good for organizations that track hours worked.
Bryan Parry | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Workday across the entire organization for a variety of HR functions - requesting PTO, seeing team hierarchies/departments, etc. It also integrates with other systems that can control access to things like SFDC, NetSutie, OpenAir, etc. We do not use it to manage HR plans or handle our pay stubs or benefit allocation like health insurance, 401(k), etc.
  • PTO requests and viewing is very quick and easy.
  • Useful to see where people sit in our organization and to find someone's manager if necessary,
  • Workday also contains useful contact info like cell phone if you need that in an emergency.
  • We use separate systems for pay stubs / benefit allocation as well as managing HR plans. Would be great if Workday could handle all of these things well.
  • This may be our setup, but I am unable to pull useful reports which I want to use to analyze headcount & capacity. This may be just how we set up access.
It does the simply HR tasks very quickly and easily. I like the interface as well. It does still seem to be lacking in its full functionality because we do need to use a variety of other systems for HR-related things. I think Workday should focus on improving these other areas so that we could reduce the # of systems we need to go into. The functions that we do use Workday for operate well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workday HCM is being used by the entire organization, worldwide.
It addresses onboarding, compensation, reviews, PTO tracking, personnel employee work life. Workflows are set up for supervisors and managers to approve changes. Employees go in and put in their goals and annual reviews, which go back to the managers for their part. All gets completed, approved and submitted in the application.
  • Onboarding.
  • Promotions and increases.
  • Tracking of the employee life cycle.
  • Tax forms - want to be able to house state tax forms for employees to fill out at the same time as FWT - W4, without having to purchase the payroll module.
  • PTO - ability to grant time over 10 months and prorate time-based on hire date.
  • Be more user-friendly. Example direct deposit set up is extremely burdensome. The system is not intuitive.
  • PTO - be able to see your entire direct reports and their reports time for the year at a glance!
In a large organization where there are multiple locations and hierarchies, a WFM system works well to get workflows completed in a standardized manner and allow an unbiased view of employee and management timeliness. It allows for self-service and a way to legally comply by having all forms submitted able to be signed with an electronic signature.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Currently, Workday is used as our main system of record for HRIS and Payroll for our entire organization. We have been able to streamline our hiring process by switching to Workday.
  • It easily displays a consolidated head count report.
  • It eliminates a lot of the manual processes we were doing for new hire setup.
  • Some of the business processes are not functionally set up correctly to work for our needs.
  • The self-service features do not seem to be working appropriately as expected.
Workday would be well-suited for larger organizations with more complexity. For smaller companies, it seems to have a lot of manual processes.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Workday Human Capital Management for many different reasons. The first one is for new hire onboarding. It's a great way to keep track of your progression in one single interface. Another use is for payslips. You can check all the details regarding salary. Finally, it's used for everything HR-related, such as requesting time off, or employee personal information. It is used by the whole company, and it allows us to streamline work performed by the HR department.
  • Keeps you on track.
  • Upload document in the same UI.
  • User-friendly.
  • Interactivity.
  • Lots of hidden functionality.
  • It could be overwhelming at first.
Workday Human Capital Management is well suited for keeping track for new hire onboarding. Tasks were assigned to me and I was able to submit everything from there to transfer over to the HR department. It was really an easy process for me.
I think it less suited for sales aspects, whenever you want to enter goal and attainment. It should stay focused on HR tasks.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Workday to manage all of our HR functions. This includes pay, benefits, reviews, job postings, etc. Workday is our sole source for all HR data and organizational charts/info on other employees. We use it enterprise-wide and have been running it for approximately 3 years. It does a great job of storing all this information in one location and it is easy to search.
  • Single repository for all HR information that is easy to search.
  • Provides interactive org charts that allow you to drill up and down easily to see the entire chain of command.
  • Provides easy access to your data and the ability to update information and interact with HR in a secure/contained environment.
  • The interface is not intuitive and it is hard to navigate. I find that often make several extra clicks trying to find where I should be.
  • The performance review function is also not intuitive. The text appears to be grayed out, you have to edit each section and then move on. Overall it is not easy to walk through the process and is confusing.
  • The annual benefits enrollment is also not easy to navigate and understand. There are lots of clicks, lots of drop downs, and the required fields are not easy to spot.
I feel it is a great enterprise HR tool and it is the market leader. That said, the interface is confusing and participating in the annual processes/workflows is also confusing and I always feel like it is going to not save and make me re-do all my work. It does store all this data in one place which is the main benefit. You can see all your info, paychecks, reviews, benefits, etc. You can also search for jobs and other people very easily.
Mark McConnell, APTD | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workday is used as our enterprise HRIS/HCM and payroll processing system. It is the system of record for all HR processes, with the exception of learning management which is handled by a separate, integrated LMS system. Our legacy system was antiquated and was replaced with Workday so that we could take advantage of more modern HRIS features as well as a robust data reporting facility.
  • Robust reporting is a key feature of Workday which we leverage in a wide variety of ways to inform HR strategy
  • As easy to use UX that provides for mobile device access is an attractive feature that has aided in end user adoption
  • Workflow management is important as we build out various HR processes for our employee audience (i.e. benefits selection, performance reviews, etc.)
  • While the reporting facility is robust, the look and feel of exported reports could use some work to make them more visually appealing
  • The ability to leverage QR codes to directly access a process or task using a smartphone would be a nice addition
  • The learning management features are not yet extensive enough for adoption by organizations who deploy learning in an extended enterprise
Workday is well suited to medium to large organizations that require a robust set of HRIS/HCM features. Organizations that do business on mobile devices will be pleased by the features and UX offered by the system's mobile app. The reporting facility is extensive and will serve the needs of most HR data analysts.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workday HCM is used across the entire headquarters for over 10,000 employees for its human resources modules, including employee and demographic databases, payroll, goals development, paycheck pulldowns, paycheck history, performance management and performance reviews. It is better and cheaper than our prior ERP system and bolt on systems we previously used.
  • Since it is cloud based, it does not have version control issues (e.g. get 10 years behind on versions that are no longer supported), or the need for constant upgrades. This is completed behind the scenes.
  • The flexibility of Workday HCM implementation and then taking it to day to day operations was superior. You can then blow and out and start using other system cababilities when ready.
  • To enter the system, we must use multi-factor authentication for additional security of employee data. A user downloads their reports and then they are shown in their archive of work transactions and history.
  • To me, it did not have enough user guides or they were just lacking so you had to wing it. Sophisticated users appreciate the effort a software developer and provider has in making complete user guides. Makes it complete and comprehensive.
  • I was expecting to see contact help by hovering over certain sections of the screens but did not see this, kind of surprised it was missing.
  • I tried to cascade my performance goals to my team but they all duplicated, no idea why and our HR IT team could not figure it out. Appeared to be a hierarchy set up issue.
If you have many disparate systems for human resources modules, and critical payroll functions and modules, and you want to combine into one system, Workday HCM is excellent for this. The price point for a quite complete cloud computing system helps a lot, so you don't have to pay for expensive consultants to do constant implementations where the expertise is not passed on to the customer.
Nathan Kung | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Workday in our company for tracking payroll, paid time off, and paystubs. We have also started developing ways to use the idea functionality for our project management group. It is used across the entire organization.
  • Its does a very good job of managing paid time off requests and paid time off calendars. The submission and approval process is very streamlined and understandable.
  • The payroll system seems very adequate as well. I only see it from the perspective of getting my paystub, But it is easy to read
  • Seems like it has a plethora of functionality that we haven't even started to utilize yet.
  • As an end user that really only uses what functionaility is delivered, it is hard for me to comment on the cons of this software. It is possible that it does not have cons, but it is far more likely that they simply have not deployed the software for areas that it is less capable at handling.
We are a very large organization, and it seems to do an amazing job of tracking Payroll/PTO across the entire group. It is entirely possible that this would be a little overkill for a small organization. However I am not privy to the pricing model that they use so if it was affordable for small business it might be perfectly viable.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidates all HR related information
  • Leveraged for performance compensation planning
  • Leveraged for benefits enrollment
  • Leveraged for organizational hierarchy design
  • Leveraged as headcount source of truth for actuals and forecast
  • Clean and easy to use interface in comparison to other incumbents such as Oracle
  • Lots of modules enables broad functionality -- from payroll, to headcount tracking, to benefits and compensation planning
  • Easily connects to other critical tools such as Payroll, ATS, and the Financial Planning tool
  • Product continues to evolve and get better
  • Robust reporting functionality
  • Pricing. Its expense comparative to other incumbents in the space
  • Product maintenance / complexity appears to be high according to my IT team
  • Identifying a solid implementation partner was a challenge
Workday HCM is being leveraged across the whole company. It serves as the consolidation point for (i) headcount tracking, (ii) employee information, (iii) benefits, (iv) compensation planning, and (v) organizational design. The user interface is sleek and easy to use for all users -- even new ones. We've also been able to easily connect Workday HCM to several other software solutions further improving efficiency. My only complaint about this software is the price -- as your organization grows it gets quite expense due to the SaaS pricing.
Zach Wasson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We switched to Workday to simplify all of our processes that HR has to deal with. One of the driving factors was the mobile app that Workday provides. With an employee base that skews low-mid 20's, it was imperative that we have something that allowed people to access all of their HR information from their handheld devices. The desktop platform is extremely user friendly and able to be customized to each individual's preferences.
  • Mobile Application - Simple and quick
  • Easy to navigate
  • Pay, vacation, sick, work history all in one spot
  • Single sign on was tricky at the start
This is a perfect solution for a large workforce with multiple moving departments. This allows for people to have access essentially 24/7 to some of their most commonly asked questions. The ability to track vacation time off, sick time, leave (parental/military/medical), and personal days is seamless. Another function our employees seem to like is the ability to track all of their work history in one place. There is a consistent timeline that lets them see where they have been and how they have progressed. With the addition of our leadership development schedule, it becomes very evident what their next step is.
March 23, 2018

Workday for HR

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have converted our LMS over to Workday to house web-based training for the entire company. It is utilized for performance, benefits & compensation, tax information and all other HR functions across HR. Each individual in the organization has access and should use it daily. It does not affect business operations made daily, however the navigation of the system does influence the ease of access associates have to training material.
  • Modern, visually inviting interface - easy to navigate with icons and a clean, simplistic layout.
  • A cloud-based application that creates ease of access to content.
  • The search feature is not streamlined with the content - making it less accessible
  • Applications housed on personal pages are helpful and I encourage more customizable home screens
Workday has been a great tool for users who are actively engaged with modern technology such as social media and will continue to be effective for many users who enjoy the cloud-based system. For those who take some time to get used to less text, more visuals - this is an opportunity to over-communicate when new features are available or if a user has not utilized certain features. Similar to banking sites with pop-ups or intro screens with a "did you know" message on it. Make the site as intuitive as possible.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Workday is currently used at our company for expense reimbursement, managing and submitting PTO requests, managing and creating yearly employee goals, and leveraging it for the organizational structure at the company (i.e. who works under whom etc.). It is being used across the entire organization.
  • I think the org structure is particularly helpful, especially since it is not available anywhere else at our firm.
  • PTO requests are fairly easy to submit and manage.
  • I also enjoy the B-Day feature, especially in a Management role. This can be used to keep a good working culture.
  • I don't enjoy the expense reimbursement piece of Workday. Previously I used Concur, and I thought that solution that was easier to Manage and less manual. I liked the expense dilution piece of the program, as you put more clients into the expense report, it would dilute the overall per head expense. I also thought inputting clients into Concur was a bit easier and much easier to pull up once submitted for future expense reports.
  • I also didn't enjoy submitting goals on behalf of direct reports. It seemed like that piece of the program did not work at all. I submitted the expenses and they still seemed to be in a draft type mode. This was my least favorite piece of the program.
It is great from an org framework and PTO submission perspective. I also enjoy the B-Day feature so you can keep track of that as it relates to your direct reports. It was also nice that it had employee compensation for your direct reports. I did not like the expense reimbursement and goal portion of the program.
February 27, 2018

Workday can Work for you

Sarah Ruderman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I work for a non-profit program housed within the University of Southern California. The entire university uses Workday HCM. In my position, I use Workday HCM in two capacities. Firstly, I use it as an employee and secondly, as a supervisor of other employees. Workday HCM is used for many purposes including benefits, compensation and payroll, employee management, time tracking, hiring and on-boarding. One of the primary business problems Workday HCM enables us to solve is hiring. The system simplifies the hiring process by providing one central location for us to read resumes, respond to applicants, accept or reject candidates and onboard. It also allows for simply time tracking and vacation/ sick time management. Lastly, it solves the individual problem that many employees have of keeping track of paycheck stubs and tax forms; Workday HCM conveniently organizes those documents all in one place.
  • Time tracking-I like the ease of entering time worked and the time off request policies. That system works very well for my colleagues and I am able to revise entries and easily submit it to my supervisor.
  • Organizing pay stubs and tax forms- The payroll feature has been useful to me, I like being able to go back and see past checks. I am also easily able to refer my employees to their pay stubs when they have a question about past compensation.
  • Benefit Management- I am able to view my benefits at any time and make changes when necessary.
  • The messaging features- the way that messages to other colleagues shows up is confusing because I cannot see what was written before the most recent message.
  • The way that Workday HCM displays the "process" of an item (each step of a process such as termination of an employee) is not intuitive.
  • The recruiting- this section could be simplified but overall it is not bad. My main complaint is that if candidates upload a Word document instead of PDF version of their supplemental documents the system does not allow you to preview that document. Instead, it automatically downloads the document to your computer. This is problematic when reviewing a large quantity of resumes because it takes up unnecessary space on my computer.
Workday is well suited for basic employee management, time tracking, and payroll. Recruiting is a bit more difficult because of the many steps required in the process. In order to ensure that the system is as useful to you and your team as possible, I recommend making sure that you have a training for your employees about how to use it before they begin using the system. Once you get used to it, Workday HCM is simple! However, it can be confusing at first if you have never used it. I wouldn't say that this is a downside to the product though, as this is the case with any new technology or software system.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Workday is used across our organization. Employees use it for "self-service" such as entering their hours works, requesting vacation days, making benefit elections and viewing paystubs. Managers use it to view their teams, approve compensation and job changes, and hire and terminate employees. Human Resources uses it as our system of record for all employee data- personal information, job information, location, compensation, benefits. And we use it to run reports based on all of that data.
  • Reporting- this is a huge aspect for me. I can customize reports and create my own "calculated fields" to quickly pull out any information from the system that I need. The reports can then be automated to run on a set schedule so they are there waiting for you when you need them.
  • User friendly interface- our employees are using this system on a daily basis so it is important for it to be user friendly. I think Workday does a good job making their setup very intuitive and easy to use
  • Community- Workday has a "community" website where other users post questions and answers. I have found it to be very helpful to get feedback from the Workday experts and other users.
  • This is very specific, but I wish there was a way to search by a field and see which reports are using that field. For example, if I want to see how many direct reports each of our managers have. I know I have a field called "Number of Direct Reports" but I can't remember which reports I have used that field in, so I end up having to create a brand new report.
  • I do wish some of the larger reports would run faster. I sometimes end up having to come back later to get the results.
  • The formatting of email notifications could be better. They come in plain text emails which are hard to read.
I always recommend Workday to others, mainly because the reporting makes my life so much easier. I think any large company with a significant amount of HR data to track would benefit from Workday. The implementation process is a significant time commitment so it may not be worth it for smaller companies who have other ways of tracking information.
Sarah Truman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Workday HCM is being utilized by virtually everyone in the firm. It has been implemented for dashboards, tracking, reporting, and increased business use function. However, all employees will be on-boarded through Workday. Their reviews will occur within Workday. Job changes as well as salary changes will occur within Workday. One time payments will be entered and approved in Workday. Benefit selections will be made by employees in Workday. Workflows (business processes) have been built to route to the appropriate team for approvals for each specific task. Several integrations are coming out of Workday, as this has become our record of source for the company. It integrates seamlessly with ADP Vantage, and I have also used it with ADP Enterprise version 5 (Ev5). The company has been able to gather additional information to make better informed business decisions, to thereby steer the company into the future.
  • The reporting analytics are truly fantastic! I have been able to gather any information I can dream up from its reporting capabilities. I currently have several reports running for new hires, terminations, LOAs, retro pay changes, a report that pulls specific documents in upload categories (terrific!), all employee payroll info for auditing payroll data, and so on. The only thing to remember is to pull reports based on effective dates and approval dates, which are considered two different options in Workday. If not, transactions can be missed.
  • Working with my auditors is easier than ever! I just print off the new hire or termination business process flow. This documents each step of the process with a date, time stamp, as well as comments of the approver. I have had no push back on the information provided from Workday in an audit.
  • The back button! In most data systems, there is a home key, or search button that has to be hit after clicking within an employee's file. In Workday, the back button can be hit in any screen to take you to the previous screen. It is wonderful!
  • Workday allows the capability to drill down to the most minute detail. Simply by clicking on the item, with security permission permitting, it allows drilling down to each item within the system. This allows for truly learning the system, and learning the values of the selections being processed.
  • Workday HCM does not have the functionality to hold state tax elections unless the payroll module is purchased. A workaround at my last company was to create a document category, and then have the employee upload the tax documents. A report was ran at payroll submission to pull these documents. The down side was that they then had to be manually processed into payroll. At my current company, the tax elections, both state and federal, are made in ADP - a business process is programmed within on-boarding that takes the employees outside of Workday to make these elections and then brings them back in to finish the on-boarding process. I'm sure Workday does this as a way to up-sell their product. However, it has resulted into a drawback and hindrance instead.
  • At my last company, there were 13 US pay groups, with several hundred locations, cost centers, and so on. It would be great if Workday had the ability to limit the selection of cost centers and locations based on pay group. For example, for one company/pay group, there are only a certain number of valid locations and cost centers. However, Workday allowed any cost center or location to be chosen for the employee. This caused integration failures into ADP US and ADP Canada when invalid locations and cost centers were chosen.
  • As Workday is the record of source, all allowances should be entered and approved in this system. In theory, it should flow to payroll from here, with the charge number, and then on to the GL. In my current company, many types of allowances are used with many different charge numbers. The charge numbers may not match the home department for the employee as the employees work on many different projects, and the allowances are subject to change based on the project. The charge numbers on the allowances could conceivably change each month for some employees. For one-time payments, a work around with work tags were able to be utilized in a customization field with the charge numbers so that the integrations from Workday would bring over both the one-time payment with the charge number. Allowances do not have that capability. This was a big problem for my current company, and one we are still working thru. It appears that a report will be downloaded from Workday from our data management team, and then input into FileMaker with the charge numbers from there. Then, an output will be sent to payroll. It is taking quite a bit of maneuvering and extra work. No one is very happy with our work around or the fact charge numbers could not be entered.
Workday is well suited for reporting, auditing, integrations, and reviewing worker history. It is less appropriate for tracking state taxes without the payroll module. It is also less appropriate if a company pays several allowances with different project costing.
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