WorkForce Suite

Functionality is lacking for anything beyond basic clock in/clock out features. Job costing, scheduling, etc. is clunky and requires high level configuration, and still does not always work as intended. The number of steps required to get data from one location to another is over complicated - should be more streamlined and simple.

WorkForce has some work on the backend of the operating system to do, but overall, it is a good timekeeping system.
Pros: Easy to correct mistakes made when clicking in or out, when location services do not work correctly, etc. Time off balances are reflected accurately
Cons: UI is not user friendly, whether on app or desktop. Changes made to availability and time off requests usually take several days to register, when they should be instantaneous after they are approved

I would not suggest this to a small company with fairly easy time and attendance rules. This is geared for more complex implementations. If unsure of where your company fits into that scheme, ask about how long the implementation timeline will take overall. Try to get a general sense of administration after the fact. You need a fairly high level of technical acumen when configuring this product so its probably not a set it and forget proposition.

EmpCenter is really well suited for companies with minimal variety in time keeping needs. Certainly somewhere that has fairly regular work schedules and operational needs the system would be programmed for and meet those needs quite well. I think they assert themselves as a product specifically for those more complex companies, and I believe it is one of a few products available for companies with many employee types and complex work schedule and pay needs, but because of those complexities each have their own specific customizations I feel it is difficult for the company to then manage the different products that end up existing. Each ends up being unique so applying large scale changes doesn't work well as something we may request and need if applied over EmpCenter in general may cause problems for another company. Therefore everything has to be done on an individual basis and is more time consuming and costly.

For a company with standard employees who all have the same leave accrual and overtime rules I think EmpCenter would be an easy system to implement and use.

I believe the system is well suited to office workers. EmpCenter is not particularly helpful in remote locations with poor internet and phone services. If better remote location access is available it could also work well for those who frequently travel outside a main office building.