WorkForce Suite Reviews

6 Ratings
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April 29, 2015
Jeff Pohl | TrustRadius Reviewer
Score 10 out of 10
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Use Cases and Deployment Scope

Empcenter was deployed across the entire organization. We implemented SAP from a legacy system and due to the complexity and diversity of our hourly work rules, we needed a time and attendance system that was more agile than SAP to change rules. We researched half a dozen different products and landed on Empcenter as the best fit. We have 33 distinct payroll areas that had different rules to be applied. Due to aggressive acquisitions in the past, the company had those business units grandfather their rules when they were purchased. We need the flexibility of Empcenter rule writing to accommodate that diversity of rules. We also had very robust reporting requirements which were in part satisfied by their "canned" reporting but was extensible via the crystal reporting that was included.

The entire selection through implementation lasted about 18 months with a good solid year on the implementation. We used Workforce as our implementation partner to help us configure everything. They did the majority of configuration but worked with us in the knowledge transfer moving forward so we could make changes as needed in the future. Overall the system performed as we expected and were quite happy with the implementation and functionality. We purchased 150 physical time clocks as part of the package and we had very little problems getting them deployed across the enterprise. I would say that the only thing that was surprising was their internal table structures made it difficult (not impossible) to create custom reports at times. Our staff was used to writing query statements but some got quite involved when getting a lot of disparate data. This can certainly happen in other systems as well.

Overall our users took to the system quite well. They were used to coming from a system that had been highly customized for them so we were afraid of some change management issues. However, the old system was more green screen like and since we lost little if any functionality, the training and change management went quite well.
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April 08, 2015
Traci Yates | TrustRadius Reviewer
Score 4 out of 10
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Use Cases and Deployment Scope

EmpCenter was implemented across our entire campus to serve as a time keeping system for all employees. This system allows for us to keep time electronically and load the reported work hours into our payment system. Previously we were using a home grown timeclock program for parts of campus and only some employee types, student employees. This has allowed us to move away from paper processing of time sheets to an electronic web based system.
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April 08, 2015
Shelby Royce | TrustRadius Reviewer
Score 7 out of 10
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Use Cases and Deployment Scope

Corporate implemented EmpCenter in order to make timekeeping smoother for payroll processing. The software has been rolled out incrementally throughout the company. EmpCenter is a more user friendly software allowing employees the ability to record their own time as needed. This means workers who are called in on a weekend may better ensure their time is entered rather than relying on payroll personnel. In addition, payroll administrators are better able to track employee hours and ensure that when an employee is missing a clock in/ out, for example, that the error is corrected and the employee is paid accurately.
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April 08, 2015
Anonymous | TrustRadius Reviewer
Score 7 out of 10
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Use Cases and Deployment Scope

Until a year ago we still used paper time sheets and each month hours were manually entered into Banner for our University to pay our employees. We decided it was finally time to start using an electronic system for employees to keep track of work time and paid leave.

We began using EmpCenter about 1 year ago and rolled it out over 6 months to all of our employees. Our payroll is confusing because we have Classified (Union) employees, Faculty, Students, etc., so many types of employees with various levels of eligible leave and overtime rules. We had to find a system that work for all of these types of employees but was still affordable (we are a State university) and easy for our end users and worked with Banner.

So far EmpCenter has been a work in progress. Many of the things we thought would be easier have become easier over time. Although the implementation has not been as smooth as we wanted and some of the items we were told would be easy to program have not been as easy as we thought and have cost us more money. Although, overall, it has been a system that is more accurate in recording time than our previous paper time sheets and makes us more compliant with things like overtime eligibility.
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What is WorkForce Suite?

The WorkForce Suite is a cloud workforce management solution that enables employees and managers to digitize time and labor processes, optimize demand-driven scheduling, simplify absence management and enable strategic business insight. The WorkForce Suite adapts to an organization’s specific workforce management requirements no matter how unique the pay rules, labor regulations, schedules, and employee self-service needs are.

WorkForce focuses exclusively on the workforce management needs of today’s complex enterprise, including time and attendance, employee self-service, time capture, scheduling, pre shift health screening, labor forecasting, workforce analytics, employee productivity and labor tracking and absence leave and accommodation management. Whether employees are global, unionized, full-time, part-time, mobile, or seasonal, the WorkForce Suite is designed to make managing a workforce easy, more rewarding, and less costly.

Categories:  Workforce Management

WorkForce Suite Competitors

WorkForce Suite Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is WorkForce Suite?

The EmpCenter suite from Workforce Software headquartered in Michigan is a workforce management for managing complex time and attendance needs integrable with Core HR and payroll systems.

Who uses WorkForce Suite?

The most common users of WorkForce Suite are from Enterprises and the Oil & Energy industry.