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Adobe Workfront

Adobe Workfront

Overview

What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management…

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Recent Reviews

A Lions share of work

8 out of 10
November 10, 2021
Our whole organization uses [Adobe] Workfront for project management. It's the main communication and procedural tool that we use to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (302)
    7.6
    76%
  • Resource Management (274)
    6.9
    69%
  • Document Management (275)
    6.7
    67%
  • Team Collaboration (292)
    6.2
    62%

Reviewer Pros & Cons

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Pricing

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What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation,…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttp://www.workfront.com/pricing/?o=701…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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Microsoft Project is a project management software. It provides core PM functionality, including agile workflow support and resource management. Project can be deployed in the cloud or on-premise.

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Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development collaboration, to speed up time to market,…

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Product Demos

Adobe Workfront Optimization: Content Creation Processes Can Be Messy; Clean Them Up

YouTube

The Grand Journey: Driving Content Management, Workflow, & UX - Adobe Summit 2022

YouTube

Blog Bonus: Demo of Task Prioritization in Adobe Workfront

YouTube

Blog Bonus: Creative Brief Intake Issues and Adobe Workfront as a Solution (Demo)

YouTube

No-Code Document Automation with Workfront (Paper Clips)

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

6.6
Avg 7.5

Professional Services Automation

Features that support professional services organizations

5.5
Avg 7.4
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Product Details

What is Adobe Workfront?

Workfront is a web-based project-management tool acquired and now supported by Adobe since late 2020. It was designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms. Editing and updating issues from the project view is styled to work somewhat similarly to a social networking site, bringing team members together in one central location. From the project view screen, issues, documents, and other elements of the project are placed along a tab bar so that they may be addressed with one click directly from the hub.

The platform's Capacity Planner allows a manager to move resources to where they are needed, and has some automation features (e.g. the Set Best Fit option, which attempts to allocate resources optimally within given constraints). Agile project management is supported with features like Gantt charts, an easily viewable and manipulable backlog, and storyboarding. Team members can be managed with the aid of quantitative metrics that show where work would be best allocated.

A free trial is available, after which Workfront comes in four pricing options. The lowest tier is Collaboration for small groups, followed by Work which adds mobile accessibility and time sheets, then Plan which adds additional analytic, planning, and reporting features. Finally, Enterprise Plus offers the highest configurability as well as support and data security.

Adobe Workfront Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Invoicing
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Additional Features

  • Supported: Reports & Dashboards - Build custom reports and dashboards to track, document, analyze, and share your progress
  • Supported: Calendars - Stay organized and on time with customizable, visual work calendars
  • Supported: Notifications - Keep everyone in the know of what's happening and what's still required
  • Supported: Recognition - Motivate team members with real-time feedback and endorsements
  • Supported: Digital Proofing - Keep work moving forward with proofing and reviews in one place
  • Supported: Digital Asset Management - Store, manage and distribute final files and completed digital assets in one central location
  • Supported: Customization - Configure Workfront to suit your needs, processes, and environment

Adobe Workfront Screenshots

Screenshot of Agile StoryboardScreenshot of Assignment RecommendationsScreenshot of Custom DashboardsScreenshot of Gantt PortfolioScreenshot of My Work QueueScreenshot of PM Portfolio Milestones

Adobe Workfront Videos

Workfront + Adobe for Marketing
In this video, TrustRadius goes over some of the best project management software out there - including Adobe Workfront.

Adobe Workfront Integrations

Adobe Workfront Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesSeveral
Supported LanguagesSeveral

Frequently Asked Questions

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.

Kantata PS Cloud, Project Insight, and Zoho Projects are common alternatives for Adobe Workfront.

Reviewers rate Task Management highest, with a score of 7.6.

The most common users of Adobe Workfront are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(629)

Attribute Ratings

Reviews

(151-175 of 354)
Companies can't remove reviews or game the system. Here's why
Mark Johnson | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
  • Messaging was important for us. It provided for transparency as well as easy hand offs between departments.
  • Time tracking was a handy feature.
  • Reporting was strong with endless views and fancy pie charts.
  • Account management and support. They seem very siloed as if they've been stuck in a small dark room with a manual. Common issues would be raised and you'd be given a series of inappropriate responses for months on end while being made to feel like you were the first person to ever ask for a backup of your own data, for example.
  • Breaking patches released. We've had a login page with broken labels in place of "Username" for weeks.
You can track and measure every cost in your eco-system. If you have a disciplined staff WorkFront can really help you get a handle on things. It's super comprehensive, which is a bad thing in ways because the more methodical members of your team can craft digital processes that the more creative members will not appreciate.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Reporting - Workfront offers a seemingly limitless number of both pre-loaded and custom reports that allow the user to get exactly what they need when they need.
  • Workflow Management - Workfront's use of predecessor, task duration, and resource management makes it easy to plan a project and execute in an organized manner.
  • Resources - Workfront offers training in multiple different formats that are accessible to all users. They also host a community page that connects other users to share best practices.
  • Workfront has so many different functionalities/nuances that make it difficult to connect the dots. It would be nice if our Workfront instance only showed what we need. Example - we don't track time via Workfront so there is no need for that option to be available.
  • Proof HQ and Workfront - These are not fully integrated and the automated workflows are difficult to understand. In addition, this feature is really well suited for small documents not large documents/slide decks.
  • Implementation - The implementation team provided by workfront is very knowledgeable of the system but does not take on a lead role in getting the system set up as you might think. It really comes down to your appointed system admin and core team to learn the system thoroughly to get it set up.
Workfront is great for managing multiple accounts, projects, programs etc. For companies struggling to manage resources, track projects, drive deadlines, etc., Workfront could be a great solution for you. The ProofHQ integration is perfect for thing such as handouts, ads, fliers, etc., but not so much for large documents. If you are a looking to use the proof HQ integration for large documents with a lot of content this may not work for you.
The system administrator position is in many ways a full-time job. The system admin is really a champion of the system that is expected to attend multiple trainings, learn all the ins and outs, set the whole system up, develop the system over time, track enhancements, etc. In essence, this isn't something that you set up during implementation and then walk away from. It requires constant attention and management. If you do not have someone to dedicate to this your organization may struggle.
Augusta Coman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy of use: this system is clean, very user-friendly and easy to work with
  • Capacity planning: good tool to use for planning multiple projects with limited resources
  • It would be nice to be able to add bulk assignments of people to your projects instead of assignment per task.
Workfront is reliable, stable and gives a nice view from task level to portfolio level so it can really help in all types of PM activity in an easy way. If you have good strong PM processes you can also customize your Workfront instance to fit your needs, which worked great for us.
Jennifer Ludemann | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Having the ability to use the agile methodology, as well as waterfall, allows us to execute projects using the best method for each particular project.
  • The timecard functionality helps teams not only to manage their projects tasks, but gives visibility to our PMO how much time and effort stakeholders and team members are spending on projects.
  • We have created multiple templates so that no matter what project methodology we apply to execute and deliver a project, the phases and milestones are present and can easily be pulled into senior level reporting.
  • My number one request would be to have an "undo" option.
  • When I am learning new functions within Workfront, or trying to use functionality I know exists but am unsure of how to use the software, I will review any training in the Workfront Community but I have found that at times, the training does not answer my questions and when I have had to reach out to support, they often do not know the answer and I can days, and sometimes even weeks, to have my questions answered.
  • In my opinion, sometimes less is more. I would like to understand what workfront customers are using the full functionality available or to see an option to purchase pieces of the software so that SME's can be assigned to support each client based on the version they own. There are some functions I don't believe my organization will ever utilize and in talking with clients and customers of Workfront at the conferences, it has taken some of the end users many years to add functionality as part of their process because its so robust and takes years to master. I would like to understand from a percentage standpoint how many customers use for marketing only, projects only, reporting only, etc.
Internally I will, 100% of the time, recommend Workfront because it is our system of record for everything project and provides me visibility into how much time my resources are spending on projects. I do also recommend the program to others outside of my organization. It is so much easier to manage projects, timelines and reporting through the use of a single tool, rather than using MS Project, Excel, Word and PowerPoint in order to generate a report when Workfront can do all of this at once.
July 31, 2017

Trust in Workfront

Lauren Newman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Project collaboration
  • Managerial visibility
  • Timeline flexibility
  • System settings are pretty much "take it or leave it". I'd love some more dynamic customization.
  • Notifications are static and not customizable.
  • Fields within projects/tasks are also static and cannot be "turned off".
This is great for mid-sized to larger companies, especially when projects cross multiple departments and have several stakeholders. When it is difficult to get everyone in a room for a daily check-in, Workfront can help project managers get the project pulse, project marketers to get prompts on when to act, and help department managers make sure their teams are perfectly utilized.
July 28, 2017

WorkFront Review

Jenn Mobilio | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Keeping abreast of the status of a project.
  • Putting all communication in one place, making it easy to go back to reference comments.
  • Keeping things on time and on budget.
  • It needs an UNDO button.
  • Making an update in the the "My Work" screen doesn't always transfer to the project itself, which can cause issues.
  • There are a lot of glitches that have to be navigated around.
Workfront is best if everyone in your organization is in it. In mine, only a few departments/teams use Workfront which can require some extra work and duplication of efforts.

It is great for reoccurring projects and reporting out - the custom forms are great!
Joe Fox | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Project Management and Planning
  • Financial Analysis
  • Integration with other tools (the API is excellent!)
  • LICENSING -- the model doesn't allow for a self-service/timesheet user license, so we're paying for full access when we don't need it. Very expensive and very painful. One of the main reasons we're leaving.
  • Resource Management - not very powerful or flexible.
  • Baselining projects and tracking changes is severely limited.
WorkFront is a very powerful project management tool. It's not a resource management tool, yet. The finance system is good, but it doesn't tie into our current system (which is one of the reasons we're moving away from WorkFront and QuickBooks so we can have a unified solution).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Centralizing input of work requests
  • Management of the workflow processes
  • Approval flows
  • Better API Integration
  • More ways to integrate existing systems and processes
There are a lot of scenarios where Workfront works well. Any process that requires teams to collaborate and manage as a group is potentially an option to leverage the platform.
July 26, 2017

WF and its uses

Sathya Prabha M G | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Reports
  • Dashboard
  • Project Creation
  • Iteration report options and filter fields
  • Report font and color combination selection
  • More layout options in dashboard
  • Bulk editing
  • Easy and efficient tool for project management.
  • But the scope for improvement is always there.
Daniel Cooley, PMP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Collaboration - the ability to discuss and comment on ongoing tasks is really helpful. Before Workfront we would use email. Email threads can become complicated and confusing. Workfront simplifies some of these difficulties because the conversation takes place in the context of the work and it's in a public place rather than in just a few inboxes.
  • Request Queues - these are useful for a variety of situations like project initiation, simple work requests, change requests, etc. You have the ability to automatically assign or route each request based on information provided by the requester.
  • API - I was able to develop a custom connector between SharePoint 2003 and Workfront to automate task creation.
  • Community - Workfront has an active community that you can access through the community portal.
  • Reporting - the reporting system is intuitive and powerful.
  • Training - Workfront has invested heavily in training resources and help system. As the Workfront admin, I refer to them regularly.
  • Performance - We experience slow performance at times. This mainly affects project managers who are editing/creating projects. I haven't received many complaints from other team members on performance.
  • The ProofHQ/Workfront integration still needs some work. It's improving rapidly though.
  • As an admin it can be difficult to manage email notifications. While each user can manage their settings, few of my users understand them. It's difficult to dial in the right level of email notification. Users can get annoyed that they are getting too many notifications or not the right ones.
It's well suited for situations where MS Project, email and shared docs (SharePoint) are not sufficient to coordinate projects. So there is a base level complexity that's required that might be around 20-30 users. If you are looking for an integrated solution Workfront might fit the bill. If you looking at a larger implementation 2,000+ users it may be under sized; however, I can't speak from experience at that end of the spectrum.
Emilie Toll, MBA | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Project templates: Because we are a marketing company, we tend to have projects that are cookie cutters of each other. By being able to create a template and assign milestones, converting requests to projects is efficient.
  • User Task Lists: This feature is outstanding. The ability to sort, search, and create a customized priority is awe inspiring. As an administrator, I can get away from sticky notes or daily standup meetings to determine what is being worked on by the team, and what will be worked on next. This is all in Workfront, and I don't have to interrupt the team to get status updates.
  • User Interface for Project Status/Roadblocks: My account manager appreciates the ability to not only see the progress, as a % complete, of a project, but he likes that he can scroll down and see at what task the roadblock appears. Similarly, if a client asks where we are with the project, he has a quick and simple way to verify for himself. This self-service UI allows me to not be interrupted for quick questions.
  • Ability to provide ideas for new functionality or improvements in Idea Exchange.
  • Reporting Feature: I inherited Workfront from the previous project manager. It had only been used for 3 months up until this point. By that time, our set up hours were depleted, and I was up to my own devices to determine how to build and customize reports to get what I needed. Unfortunately, the former PM wasn't very experienced with reports and dashboards, so the reports that existed were broken or inadequate. This means, I had to fumble through the reports. I am not getting what I need from the reporting functionality, and the help / training sessions are very underwhelming.
  • Updating tasks: I appreciate the template feature, but to update the tasks when you have more than 15 is cumbersome. Each cell is responsive, and I would very much welcome a spreadsheet type page where I can enter everything and press "Save" before changes commit to the system.
  • Assigning tasks to a user where the date is already set: For example, I use a template, and one of tasks is graphic design, and the date was pre-populated to 10/31/2017. When I assign this task to the user (e.g. Bob Smith), the task automatically enters into their "My Work" as 10/31/2017, which is great. But, let's say I after I assign the task, I update the predecessor to take longer, which makes this task's due date 11/15/2017. This makes Bob's task still due on 10/31/2017. What a headache!!!
Workfront is definitely scalable. My predecessor was a junior project manager and did a superior job in setting Workfront up for basic project management and workflow. I could then build upon this and include budgeting and revenue, and insert a customized approval process.

Workfront falls short at being a true project management system. It is very hard to get reporting and Gantts out of Workfront. I have clients that want a weekly Gantt of their programs, which I have to do by hand by trolling through each project. I should be able to quickly see a snapshot of the project, program, and company from Workfront.

July 25, 2017

Simply Works

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Workfront is great at tracking time spent on projects.
  • I am not sure of anything that is lacking, it does what we need it to do.
We use it for several different projects and users, so their time and money can be tracked accurately.
Score 9 out of 10
Vetted Review
Verified User

Workfront is used to manage projects throughout the company.

  • Used to support the business processes within HR
  • Used to facilitate and manage Office Moves and departmental software changes
  • Used to manage IT projects

The security model within Workfront allows for these, often sensitive projects to be surfaced to the correct people and allows us to share projects across many programmes and portfolios to senior management who receive assurance where projects are going well but also allows them to see and act upon pinch points or issues holding up critical projects.

  • Great UI which allows for a great and positive experience
  • Ease of Configuration
  • Simple Report creation but provides fairly complex results
  • Resource planing and scheduling without the need for timesheets
  • Not able to add Company Logo on reports
  • Not able to set lists to show more than 100 items automatically
  • Use of a full PPM tool but with the ability for full collaboration with the rich messaging capability within the product. The reporting is rich and allows for fairly complex reports that if shared as a link provide for live reporting.
  • Recording of issues is very strong but if not strong enough for a company then the custom form function will fulfill most requirements.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workfront is now front and centre in our delivery of IT projects in our organisation. It has shone a light on all of our projects, ensuring that everyone from people on the front line to senior management have a clear vision of what we are doing, why we are doing it, and when.
  • It has a very flexible reporting engine that enables us to surface data of all sorts.
  • It is very intuitive.
  • It has a clean interface making it very easy to use.
  • The resource management engine needs improvement.
  • There is little functionality in the programme area.
  • Some simple reports, e.g. display TOP TEN, does not exist.
Very appropriate in large organisations where the process is well defined.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We are currently using Workfront to track and drive our campaigns in the company on both regional and a global level. We are wanting to maximise the usage of this product and get the most value out of it. We currently stretch this across our marketing and web team and then plug into our regions/ other global office.
  • It allows us to create projects and get specific people allocated to the task.
  • We get a solid view of whats going on (if tracked properly).
  • We can see comments and updates - but the comms to email doesn't always follow through.
  • I feel that it can improve on better service to us in terms of visibility on an Account manager that I can contact.
  • I need support on educating tam members on the use thereof.
  • We need consistency of application and comms.
I think this is incredibly powerful especially in areas where capacity management is key - I believe in the power of this tool - I just want to see it being used better.
April 13, 2017

Workfront review

Cassandra "Casey" Quinley | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
[We use Workfront] to request jobs, flip jobs, and assign jobs to graphic artists.
  • Templates
  • Ease of use
  • More onsite involvement
  • More webinars, trainings
[Workfront is well suited for] helping grasp scope of work but it needs more help with automation so you don't have to fill the same thing in multiple times.
Score 8 out of 10
Vetted Review
Verified User
Workfront is being used by multiple departments: eBusiness, Marketing, Communications and Strategic Products Group.
  • Reporting
  • Grouping of projects in programs and portfolios
  • Time management
  • Training on new enhancements
  • Sandbox environments for testing
  • Bulk work on it button for multiple working items
Workfront is great for project management and brand continuity. One thing that does not work great for our group is the resource scheduling tool.
Score 8 out of 10
Vetted Review
Verified User
I have been using Workfront for 2 weeks. After attending LEAP, I am able to compare this with other products on the market and am able to say the program is superior to many others in usability and cleanliness.
  • Very user friendly and intuitive
  • Ability to perform enhanced reporting
  • Customizable per team
  • Defect Tracking
  • TQA/UAT Testing
  • IT Agile Development tracking
Tracking and managing work and projects. Less so for ticketing, change requests, financial tracking of projects.
April 12, 2017

Workfront Review

Score 9 out of 10
Vetted Review
Verified User
We currently use Workfront as a PM tool within our department. There are other instances of Workfront being used at Penn State, and we hope to see it grow. It is currently being used for IT projects, marketing, and event planning.
  • Helps with consistency in project template use
  • More efficient task assignment and completion
  • Consistent user experience
Workfront is well suited when doing marketing and event planning, IT projects, etc.
Score 8 out of 10
Vetted Review
Verified User
Workfront is currently used across my entire organization. It's used for project work and time tracking and connects all the various groups tat support work across the organization.
  • Tasking to set specific start/end dates for users and collection conversations on that work.
  • Easy time entry through the timesheet.
  • Consolidates work into a single location for all users of the system.
  • Visibility for all users in the project to see status of where that work is add and gives management visibility through reporting.
  • The resource management tools are not simple to use currently but upgrades are coming in 2017 from what I hear.
  • There are some peak periods where the system runs slower than we like. Makes it difficult to build things at certain periods of time.
  • I wish there was a more integration between the various reporting objects so it was easier to build complex reports from the different reportable objects in the system. It's okay for now but fixing that would really be fantastic.
System will consolidate your work into one system and it is one of the easier ones to use across an organization with varied positions. The reporting really is nice and you can provide some easy dashboards to show managers where their teams are at with work. It's pretty easy for end users to also find and manage the work they're assigned to. Just takes some training and reinforcement to get them there.
Score 10 out of 10
Vetted Review
Verified User
We are using it within our Marketing organization, including marketing strategy, operations, production, and creative development. We use the tool to streamline our workflow processes, capacity management and demand management, as a centralized location to house our materials and communications. We use the tool to realize efficiency gains in time to market, streamline roles and responsibilities, as well as reporting and insights.
  • Friendly user interface encourages adoption and engagement
  • High customization ability enables one instance of the tool delivering benefits/use cases for many different user groups (e.g., requesters, project managers, workers, reviewers, etc.)
  • Continual new releases of product features gives me confidence the tool will grow with our company and our needs.
  • Too much flexibility can be a bad thing without enough direction/guidance, particularly for clients who don't have clear vision of their use cases.
  • More structured training for core implementation team and help with end user rollout training will be very helpful.
Workfront (out of the box) serves our needs on standardizing processes, centralizing work location, drive cycle time and manage resource capacity/demand. It is really helpful for use in marketing/creative processes, but I wish there was more out of the box reporting support/templates to make it easier to gather/report/review data. I can envision using Workfront with our technology teams as well but that will be a longer term use case.
April 12, 2017

Workfront is Worthy!

Stacy Mutnick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Workfront is being used by 6 independent teams at my current company. My team is an internal creative studio. We use it primarily to track projects and capture time.
  • Project schedules
  • Resource management
  • Time entry
  • Graphical reporting
  • Exporting of custom forms
It's a fantastic fit for creative teams!
Shelly Long, PMP, CSSGB | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We utilize Workfront to manage all Marketing projects in our organization. We also track ad hoc work requests in the system. All marketing and digital assets are currently routed utilizing ProofHQ for approvals.
  • Project templates are amazing and allow us to easily and quickly spin up new projects.
  • Reporting capabilities are endless.
  • The ability to add and edit custom forms is amazing and allowed us to tailor the system to our users.
  • Allows for automated digital proof routing.
  • Provides us with the ability to create routing templates, saving time for users that upload proofs.
  • The ability to export or print calendar views.
  • We need the ability to add text formatting in custom forms.
  • Need more color options for calendar and chart views.
  • It would be nice if the proof owner could make comments on proofs without unlocking the proof. This allows users that have already reviewed the proof to add additional comments or changes.
By using Workfront we have reduced the number of tools and spreadsheets used to track projects and project work. Highly customizable. This is easily implemented for customers that understand their processes, tasks, project timelines, and stakeholders. ProofHQ works well for all of our proofing needs. It allows 150 +/- file types to be uploaded for review. The tool could be used for creative reviews, contract "redlines", videos or audio.
Rhonda Cancino | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We have been using Workfront for less than a year and have experienced many benefits from the visibility and collaboration between teams. We are able to provide detailed reports to support requests for time, staff, or other resources. The detailed customization allows us to tailor the interface to fit the needs each team or even each team member! We have rolled out to one team at time with a goal of having all Marketing Teams actively using Workfront as well as other teams, such as legal, compliance and HR.
  • Reporting provides our workers with an easy way to prioritize tasks and keep project status up to date
  • Calendars provide managers with an easy way to view key dates on their projects in the way they want to see them
  • Custom forms give us a way to collect required information for the projects prior to becoming active
  • Calendars will not print in a readable format
  • ProofHQ integration is lacking some features available in the standalone PHQ application
  • I would like to choose notification sounds
Workfront works well for projects moving through multiple stages or multiple departments with lists of subtasks for each. Progress is easy to track throughout the life of the project
Jennifer S. Johnson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Workfront is used across our entire global organization. Though I am part of the marketing team, as the system admin of record for Informatica, I support all new and existing users on other teams as well. It is our central request queue for all teams other than IT and help desk.
  • The flexibility of the templates, custom forms and work flows are great!
  • The ability to create projects on the fly ad-hoc, create from a template and make adjustments afterwards is key to project success.
  • The Workfront Community is amazing. Have an "Idea Exchange" where users from different organizations can collaborate and request enhancements...and then vote on those enhancements is something I have never seen before. Best yet: Workfront listens and develops new features based on what the users want!
  • Customer support is the best!
  • Rollout is slow for new features.
Marketing project management.

Still not as robust for IT as JIRA.
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