Adobe Workfront | Tried and Tested all in one Solution
We use Workfront in our internal projects. It helps us to maintain all our organisational tools on a single platform. We use it to …
Overview
What is Adobe Workfront?
Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management…
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Popular Features
- Task Management (302)7.676%
- Resource Management (274)6.868%
- Document Management (275)6.666%
- Team Collaboration (292)6.161%
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What is Adobe Workfront?
Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation,…
Entry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttp://www.workfront.com/pricing/?o=701…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Adobe Workfront Optimization: Content Creation Processes Can Be Messy; Clean Them Up
YouTube
The Grand Journey: Driving Content Management, Workflow, & UX - Adobe Summit 2022
YouTube
Blog Bonus: Demo of Task Prioritization in Adobe Workfront
YouTube
Blog Bonus: Creative Brief Intake Issues and Adobe Workfront as a Solution (Demo)
YouTube
No-Code Document Automation with Workfront (Paper Clips)
YouTube
Features
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Product Details
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- Competitors
- Tech Details
- Downloadables
- FAQs
What is Adobe Workfront?
Workfront is a web-based project-management tool acquired and now supported by Adobe since late 2020. It was designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms. Editing and updating issues from the project view is styled to work somewhat similarly to a social networking site, bringing team members together in one central location. From the project view screen, issues, documents, and other elements of the project are placed along a tab bar so that they may be addressed with one click directly from the hub.
The platform's Capacity Planner allows a manager to move resources to where they are needed, and has some automation features (e.g. the Set Best Fit option, which attempts to allocate resources optimally within given constraints). Agile project management is supported with features like Gantt charts, an easily viewable and manipulable backlog, and storyboarding. Team members can be managed with the aid of quantitative metrics that show where work would be best allocated.
A free trial is available, after which Workfront comes in four pricing options. The lowest tier is Collaboration for small groups, followed by Work which adds mobile accessibility and time sheets, then Plan which adds additional analytic, planning, and reporting features. Finally, Enterprise Plus offers the highest configurability as well as support and data security.
The platform's Capacity Planner allows a manager to move resources to where they are needed, and has some automation features (e.g. the Set Best Fit option, which attempts to allocate resources optimally within given constraints). Agile project management is supported with features like Gantt charts, an easily viewable and manipulable backlog, and storyboarding. Team members can be managed with the aid of quantitative metrics that show where work would be best allocated.
A free trial is available, after which Workfront comes in four pricing options. The lowest tier is Collaboration for small groups, followed by Work which adds mobile accessibility and time sheets, then Plan which adds additional analytic, planning, and reporting features. Finally, Enterprise Plus offers the highest configurability as well as support and data security.
Adobe Workfront Features
Project Management Features
- Supported: Task Management
- Supported: Resource Management
- Supported: Gantt Charts
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Team Collaboration
- Supported: Support for Agile Methodology
- Supported: Support for Waterfall Methodology
- Supported: Document Management
- Supported: Email integration
- Supported: Mobile Access
- Supported: Timesheet Tracking
- Supported: Change request and Case Management
- Supported: Budget and Expense Management
Professional Services Automation Features
- Supported: Quotes/estimates
- Supported: Invoicing
- Supported: Project & financial reporting
- Supported: Integration with accounting software
Additional Features
- Supported: Reports & Dashboards - Build custom reports and dashboards to track, document, analyze, and share your progress
- Supported: Calendars - Stay organized and on time with customizable, visual work calendars
- Supported: Notifications - Keep everyone in the know of what's happening and what's still required
- Supported: Recognition - Motivate team members with real-time feedback and endorsements
- Supported: Digital Proofing - Keep work moving forward with proofing and reviews in one place
- Supported: Digital Asset Management - Store, manage and distribute final files and completed digital assets in one central location
- Supported: Customization - Configure Workfront to suit your needs, processes, and environment
Adobe Workfront Screenshots
Adobe Workfront Videos
Workfront + Adobe for Marketing
In this video, TrustRadius goes over some of the best project management software out there - including Adobe Workfront.
Adobe Workfront Integrations
- Allocadia, now part of Brandmaker
- Acquia DAM (Widen)
- Box
- Dropbox
- Google Drive
- Microsoft SharePoint
- Clients & Profits
- Oracle Responsys
- part of Oracle CX Marketing
- WebDAM
- by Bynder
- SAP
- Oracle PeopleSoft
- Mediaocian
- ExactTarget
- MS Outlook
- Other Custom Integrations Possible with RESTful APIs
Adobe Workfront Competitors
Adobe Workfront Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Several |
| Supported Languages | Several |
Adobe Workfront Downloadables
Frequently Asked Questions
Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.
Reviewers rate Task Management highest, with a score of 7.6.
The most common users of Adobe Workfront are from Enterprises (1,001+ employees).
Comparisons
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Reviews
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April 12, 2017
Love Workfront
Workfront is being used across several departments in our organization. They vary in how they use it - from simple projects to complex projects with templates to Agile and beyond. This system allows teams to work the best way for them while still providing visibility into overall project management.
- Utilizing templates allows our teams to quickly start projects that follow the same project timeline
- Their Agile processes have been great for our digital teams who found it hard to work through the traditional project management paths.
- Proofing is great for the amount of content that we have to review.
- There are some things that could work better in the Agile back log - primarily a place for projects that are on hold, but we still want to see visibility.
- Information is in several places - which can make some people not know where to look for the right information.
- The proof exports could be better displayed.
April 12, 2017
very helpful for marketing operations
Score 8 out of 10
Vetted Review
Verified User
In the marketing operations department to manage marketing projects from campaigns to collateral updates. It's just being used in Marketing right now. It helps us address the lack of visibility we previously had for our projects and prove how much work our team produces.
- Project Management
- Reporting
- Customization based on customer need
- Training- it's too long
- Complexity- the tool is extremely robust, which makes it overwhelming
- Best practices- share what other companies are doing well!
Score 9 out of 10
Vetted Review
Verified User
We've been using Workfront since the start of 2017 within our Marketing department with outside departments brought in as requestors/reviewers. It's provided us with tremendous visibility in the status of our projects as well as helping us realize how inefficient our existing processes can be. We're beginning to use the reports and analytics to understand where we can improve and measure those improvements.
- Very easy task management
- Great collaborative review and proofing
- Easy to develop workflow templates and implementation
- It would have helped to know up front how much project management and system admin time it would require.
April 12, 2017
Workfront Review
Manage all requests and projects coming into and out of creative services and networks. Workfront address our need to track hours and show where additional resources may be needed or where we may be over allocated.
- Initial setup and implementation. We had a research person who came on site to investigate our process and team, and then formulated our workflow for the system. Corey my buildout consultant at the time was phenomenal. They have good people on staff who really want the best for your team.
- Customer support has been amazing.
- Community - a worldwide network of users who are open to sharing and collaborating on best practices.
- There tend to be glitches weekly where there are hangups. As soon as something goes down, as the admin I get an email from workfront and then my inbox fills up with users pointing out the issue. might be good to put the glitch report as a notification system wide.
April 12, 2017
Solid product!
Score 9 out of 10
Vetted Review
Verified User
Supporting the marketing team and how we manage work through the group
- Easy implementation
- Easy configuration
- Reporting could always be better
April 11, 2017
Workfront is the one stop shop
Score 10 out of 10
Vetted Review
Verified User
Workfront is used across all agency creative and production departments. It is now the one tool where all project plans are kept and managed regardless of the client they are for. It provides visibility to all team members as well as helps when coverage is needed if projects managers are out of the office.
- Gives full visibility into project plans and deliverables.
- Provides customization so users see only what they need, no more, no less.
- Has a very strong reporting architecture.
- Integration with workfront
- Better chat window, maybe at a project level.
- More after rollout plans or tips to track user adoption.
April 11, 2017
Workfront Makes Work Manageable
Score 10 out of 10
Vetted Review
Verified User
We currently use Workfront to help assist with many different departments. We are using it to help plan new software releases, upgrades for our retail stores, training development, and more. My team uses it to help manage a complicated multi-week rollout of new software to each of our 6000 retail locations.
- Workfront does a great job managing the work for each of our employees - it gives us a place to keep all of work in one place, and helps prioritize and schedule the work so we always know what we need to work on next.
- Collaboration - Workfront allows us to post updates on projects, tasks, and issues, so that everyone is always on the same page and knows what is going well and what is going not-so-well with the different challenges we face daily.
- Project Management - Workfront gives us a great way to always know the status of our projects - whether a project is behind or ahead of schedule, whether or not a project is below or above budget, and whether or not we have enough resources assigned to a project that we need, we always know what our focus areas are and how we can improve them.
- My team deals with over 6000 projects split between a small team of 10 people. This is the nature of our implementation.
- Because of this, we struggle with "information overload" - any one of our technicians may have a few thousand tasks assigned to them at any one time. We always know what we need to do next thanks to the great work management tool - but we suffer from "alert fatigue."
- For instance, if we create a new project, the technicians on the project may receive over 200 notifications - each notification letting them know that they have a new task assigned to them.
April 11, 2017
Loving life with Workfront
Score 9 out of 10
Vetted Review
Verified User
Workfront is currently being used by our strategic communications team as well as our marketing team. We use the tool to manage incoming requests from our internal clients as well as manage projects related to trade shows and marketing efforts. It helps to keep all communication in one place, improve proof process with clients and streamline work and assignments.
- Great proofing tool.
- Fairly easy set up and implementation team was great with assisting this process.
- Keeping communication in one central location and not locked in individuals email accounts.
- Easier to use Resource management tool - I believe this functionality is coming soon.
- Outlook integration with the calendar tool.
April 11, 2017
Great Task management tool
Score 8 out of 10
Vetted Review
Verified User
We use Workfront to manage our IT projects. We had a different project management tool that was not user friendly and people hated to use. Workfront is much easier to use and our users are much happier. The tool is very easy to use and intuitive to learn.
- Great for managing tasks.
- Great for tracking and monitoring work.
- Really like the user experience.
- Integrations are not built in.
- Financial piece is lacking. Need to be able to do real baselines of scope, cost, and schedule.
- Need to be able to do budget approvals and lock down approved numbers.
April 11, 2017
Workfront Is Awesome
Score 9 out of 10
Vetted Review
Verified User
We are using it to manage our marketing projects for print and digital. We will be rolling out to other departments in the company including product development and HR in the next year. This solved our collaboration and communication issues.
- Manages tasks and timelines
- Allows for proofing all in one tool
- Everything for your project can be done within one tool
- Implementation process could be made easier
April 11, 2017
We love Workfront
Score 10 out of 10
Vetted Review
Verified User
We use WorkFront across departments. It has solved visibility issues, collaboration issues, capacity planning concerns, inability to get real data/reporting we used to have, etc.
- Customer Service is fantastic
- Always enhancing the program
- Great networking among other Workfront users
- Easier to implement bigger pieces of WorkFront post launch such as capacity/resource management or diving into agile. Adding a large piece like this many years later is a little tougher, doable, but a little challenging to get a new big piece introduced.
April 11, 2017
Great Project Management System!
We are using Workfront in the creative services department of a Biotech company. We use it to manage all marketing and sales collateral from creation, through approvals, and to release. It has made our work processes less manual, it has made my designers work availability more apparent and it has allowed us to gather more information up-front from out clients so that we can better create their request.
- We appreciate the automated workflows and the ability to run sequential workflows on rush projects.
- The clients appreciate having more visibility into their project and approvals of their collateral.
- The reports save my boss so much time and validate to her boss that the system is worth it.
- The updates tab could be a little more intuitive, but they are currently in the process of fixing this.
- The view for clients could be simpler, or best ways to use it for clients should be communicated better. They don't care about all of the layers.
April 11, 2017
I like it but I want to Love it
Score 9 out of 10
Vetted Review
Verified User
I am able to accurately measure my team's productivity, produce high-level reports for the executives of my company. I use it as a PM but I manage the work load as well. My team uses it as a ticketing system for customer engagement.
- The ability to build custom forms which are tailored to specific projects
- The ability to generate reports quickly
- The ease of the product
- The ability to allow for dynamic reporting
- The levels of administrative access to not bottle neck the process for programs
- The ability to have user friendly API assistance
- We do not have the ability to hard code items and use historical views - be able to track the change and once the field is changed it does not adjust all the data in the system with the new material (budget)
April 11, 2017
Happy customer
Score 9 out of 10
Vetted Review
Verified User
Workfront is used by our creative department and we used it resource allocation and project tracking. Currently, it's only used by the company but only the project managers of one department. It centralized all creative requests and projects into one system instead of three different systems before.
- Great reporting tool
- Allow all proof comments in one location.
- Easy for designers to manage the assets
- More customization in reporting and UI
April 11, 2017
WF- love it!
Score 10 out of 10
Vetted Review
Verified User
WF has become a whole company solution for us for managing our Marketing, IT, and PMO project requests. It allows us to manage requests, plan work, and collaborate on project teams. The reporting capabilities are fantastic, and have provided valuable insight into how and where we are spending our time.
- Project planning
- Resource planning
- Reporting
- Queue setup
- UI design
- Customizing the "my work" page
April 11, 2017
Workfront: An investment worth making.
Score 9 out of 10
Vetted Review
Verified User
Worfront is used by multiple departments to manage their project workflow. The in house design team uses it to manage marketing project requests from multiple business units. The packaging design teams use it to field packaging design requests from our sales reps all over the world. The reps enter opportunities into Salesforce which are then approved by the project managers and then are sent to Workfront as a project to be managed by any number of design centers across the United States.
- Workfront helps standardize the design process for our design teams so that the same process is being repeated for all projects. This helps reduce confusion and design timelines.
- All communication regarding projects is now done in Workfront instead of email. This gives visibility to current and historical projects to all design team members.
- Would like to see more easily customizable reports in Workfront. The current reporting features are able to produce needed reports but sometimes multiple hoops need to be jumped through to get exactly what is needed.
- workfront offers many notification options but there are very few customizations that can be done to them. Would like to be able to build my own custom notification rules.
- Workfront would benefit greatly from triggered actions based on workflow rules to help with more robust automation.
April 11, 2017
PMO Implementation of Workfront
Score 10 out of 10
Vetted Review
Verified User
We implemented Workfront at my company shortly after I was hired to create and manage the IT PMO. I began researching the right tool for what we needed and quickly landed on Workfront. It is exactly what we needed to manage our projects and processes, properly utilize resource management and conduct capacity planning. Additionally, we have found a myriad of ways to use Workfront beyond project management including a PTO approval and tracking system and a potential replacement for our incident reporting system and help desk ticketing system.
- Reporting and Dashboards
- Customization
- Mobile Application could be more robust
- More default web app dashboards
April 11, 2017
Workfront Review!
Score 7 out of 10
Vetted Review
Verified User
It's being used across the entire organization. It allows visibility into project management, tracking for all of our campaigns, and reporting capabilities we can't receive elsewhere. It allows for capacity planning and resource management across departments. We use it to determine need for resources and tracking for deployments of certain campaigns for over 300 clients.
- Project management
- Reporting
- Capacity planning for direct marketing businesses
- Latency issues with amount of data
- Reporting
April 11, 2017
Great product
Score 8 out of 10
Vetted Review
Verified User
Our entire organization is deploying WorkFront for work management. It allows us to implement consistent business processes and iterative process improvement. Generally it has been a very flexible platform for development and customization. It is complex and does have a steep learning curve. However, the support during launch has been very good.
- Organizes projects in one central location making it available to all customers across our enterprise
- Helps streamline and prioritize our projects
- Helps track resources and plan resource utilization through reporting
- Detailed customizable reporting
- Need more agile capabilities
- Ability to do code reviews for developers
April 11, 2017
Best Tool for Creative Teams
Score 7 out of 10
Vetted Review
Verified User
Only our Creative teams - print and web.
- Request queue organization
- Organize projects in one place
- Reporting
- Calendar views
- Communication through tool
- Lower cost
- Better customer service / proactive partnership
March 17, 2017
Workfront Review
We use Workfront in the information services department to better manage projects and determine capacity and resource planning.
- We have been able to automate a project Intake process to better prioritize projects.
- With better understanding of actual time spent on different stages, we are better able to determine our capacity and manage resources better.
- Capacity planning and strategic resource planning could be improved.
- Integration with time keeping and HR systems would help to reduce duplicative entry for PTO.
March 08, 2017
WorkFront makes engineers' lives easier
For our operations group, Workfront has allowed our teams to organize our production-level incidents and action Items (tasks) in to "tickets" that can be handed-off and assigned to projects for respective teams. This allows us to increase visibility on items that need to be addressed and it helps expedite their resolution by allowing us to track when these items are made and generate SLA/OLA reports on how quickly they are being addressed. Additionally, the metrics that we can obtain from Workfront via its customization using fields allows us to generate in-depth reports on alert trending, problem areas (which projects/products see the most issues), and overall productivity.
- Ticket visibility and knowing what tickets are "on your plate", and what the status of them are.
- Search functionality is simple. Seems to work well.
- The tool is very extensible and the API works well for simple tasks.
- Field management can be clunky/difficult at times.
We use Workfront across our organization to manage creative projects both small and large. Previously, we were using several different platforms to manage budgets, tasks, and hours. It's great having it all in one place! It helps us to track our financials closely, what areas do we have a lot of work, what are areas for improvement? What resources do we use the most? How efficient are we at our projects?
- Track a budget in real time.
- Proof documents in one place where several users will need to review and check work (ProofHQ).
- Wide array of reports to monitor client projects as a whole, makes our status meetings easy and far more efficient.
- Manage resources allocations and projects in one place
- Track hours spent on a project, where are we overburning and on what area of the project
- There's so much going on, sometimes Workfront can lag when adding project information. Can make it frustrating when we have large projects to add tasks to and organize.
- No real easy way of adding people globally to all tasks without several steps to get there.
- Copy/Pasting tasks is not simple, requires several steps rather than a simple CTRL/PASTE.
- Posting in workfront is not easy if you have a lot to post, it doesn't allow you to use bullet points/make bold etc to highlight key points/dates.
March 07, 2017
Simple
Workfront is currently being used as our work management tool. We use it in conjunction with a custom built change management system to manage all work for the entire IT department. It resolves the issue in relation to resource estimates and managing all of the resources available in IT.
- It allows you to manage your resources well as long as you set the tool up correctly.
- You can manage documents well.
- You can charge time to tasks.
- It is difficult to set up completely.
- The reporting is not great.
- Licensing is not cost effective.
March 06, 2017
meh
[It's being used for] nearly all aspects of project management, scheduling resources, planning, tracking, and billing.
- Cloud solutions are nice, easy access.
- Calendar functionality is buried about 3 clicks deep and in astrange spot (reporting???). It is also slow.