Workfront Reviews

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491 Ratings
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Score 8.4 out of 100

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Reviews (1-25 of 330)

Pricillar Nyokabi | TrustRadius Reviewer
September 25, 2019

My favorite project management system by miles.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It's easy to stay up to speed with and make changes based on system changes and your organization changing.
  • The support team is very nice and professional.
  • Setting up can be time consuming if you don't already have a process in place.
  • Plan on user adoption to be your biggest hurdle as people are uncomfortable with change.
Read Pricillar Nyokabi's full review
Joshua Melder | TrustRadius Reviewer
July 12, 2019

Workfront is the Workhorse for a Dedicated Project Management Team

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Time management resources are incredibly efficient: One can utilize the platform to give realistic work goals and objectives.
  • Data Management: Workfront enables users to view custom reports, manage projects costs, and much more.
  • Project planning is extremely in depth: One can set and visualize projects in a variety of ways.
  • Workfront is not the most user-intuitive platform for all. There will need to be significant training periods for end-users.
  • The User Interface can be more confusing when compared to like-options in the market.
  • It is a large and expansive program - therefore, executive updates are somewhat difficult within the platform.
Read Joshua Melder's full review
Amy Sternin | TrustRadius Reviewer
October 13, 2019

Workfront evaluation

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Workfront is easy to configure to send out reports on either an adhoc basis or regularly scheduled.
  • Workfront has features to customize notifications so that when various events are trigged, you can configure emails and alerts to keep both IT and business people informed.
  • Workfront can generate custom charts and graphs to help provide stats on resource usage, product categorization, etc.
  • Ability to customize easily to your companies terminology.
  • The gantt charts are very hard to work with and modify.
  • The methodology/tools are geared toward a non agile development shop.
  • A one page executive status or summary would be extremely helpful, but does not exist.
Read Amy Sternin's full review
Alexander Cooper | TrustRadius Reviewer
September 11, 2019

A Powerhouse For Large Projects

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Ease of use, nice layout, and good colours.
  • Most features needed are out of the box, little need for an external solution for project management.
  • Graphical representations can be automatically produced from data rather than manually configuring them.
  • Other project management tools, though they may be limited, offer excellent solutions for free.
  • Workfront benefits from large teams, rather than smaller more intimate teams.
  • Not the easiest to pick up for brand new users compared to simpler competitors.
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Faith Mutheu | TrustRadius Reviewer
August 03, 2019

The best tool for any dedicated project management team

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Time management solution: Time is an important resource in an organization, which has been achieved with this tool. This has made it easier for this organization to achieve its goals and objectives.
  • Data Management: with Workfront, our staff members can view, customize, and manage project reports effectively.
  • Project planning: Workfront allows the project team to have a systematic arrangement of activities. This makes it easier to meet project deadlines with the necessary quality.
  • Compared to other project management tools, Workfront is not a user-intuitive platform because it requires training periods for the end-users.
  • It has a confusing user interface, which makes it hard for new users to adopt.
  • Being an expansive and a large program, executive updates are somehow difficult with this tool.
Read Faith Mutheu's full review
Jen Aguirre | TrustRadius Reviewer
July 20, 2019

Workfront Modernizes Work

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Helps organize projects and workflow.
  • Templates save time and error.
  • Seamless communication across the board.
  • Provides accountability.
  • It is difficult and time-consuming to learn the interface, and is therefore difficult to get people on board. Employees often miss projects because of the complexity of "Workfront Home," so we use Legacy. It would be nice to be on the most up-to-date version of the interface, and I really want to see the New Workfront Experience. However, we have had no info about this launch since LEAP.
  • The DAM is slow and clunky. I have been told that Workfront Library is where Workfront's focus is now driven, but there is concern about whether it has a lot of the same functionality as the DAM. For example, dynamic templates are necessary to what we do for our sales team. It may also be expensive to transition.
  • The overarching concept of Workfront is daunting and hard to sell to other departments.
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Hassan Siddiqui | TrustRadius Reviewer
July 19, 2019

Power of Workfront by HSiddiqui

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • We are utilizing four unique stages in our organization to deal with the admission, arranging, and execution of undertakings (ServiceNow, exceed expectations, Smartsheet and Microsoft Project). Getting down to 1 single stage has been a lifeline for the groups that I am on for my organization.
  • We had the option to prepare our submitter on one framework, fabricated our very own work processes, and afterward convoluted and prepared our PM's on a similar framework. One Pro I adore is that we can make changes and upgrades at the drop of a hat (well, with the preparing of time), versus ServiceNow, where it took us 2-3 minutes to just change a field name
  • Additionally, we appreciate the time and consideration that Workfront has given to my organization. They listen well and issue fathom close with us, not only for us.
  • I truly like the authoritative components, but building layouts takes a ton of time. However, once they're fabricated, it makes it simple for mass altering and changing over solicitations into undertakings.
  • When it was first actualized, the organization wasn't ready outside of the Marketing division. In the wake of going to Admin Boot Camp, I made a staff preparing system and now client appropriation is a lot higher. I particularly love the inheritance of ventures.
  • You can allude to earlier years for repeating occasions/ventures. The help group is exceptionally decent and proficient. Of late, the group has offered calls in the wake of submitting tickets, which I incredibly value. It makes it much more clear on the two closures. Likewise love that all archives, refreshes, and so on live in one spot and not in many disconnected messages.
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Brian Nizinsky | TrustRadius Reviewer
July 19, 2019

Makes project management less painful

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Building out templates for repeatable parts of a project
  • Easy to understand visuals of project tasks, due dates and assigned people
  • Easy setup of projects, with everything on one page and no need to jump back and forth to different parts of a project
  • There is really no native Digital Asset Management in Workfront, I know thats an add-on they sell but it would have been nice to have some basic features
  • Too many emails out of the gate. If you dont go in and customize this, you will get flooded
  • Some helpful visuals are buried in the navigation, like seeing how many hours a person has assigned to them for work
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Stephen Jonas | TrustRadius Reviewer
July 17, 2019

Workfront for Small and Large Groups

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Approval process.
  • Reporting.
  • Project insights.
  • Allows better customization of the users home page.
  • The ability to review proofs with no comments, as it gets messy when there are many comments.
  • In reporting or views the ability to easily add fields without the use of TextMode.
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Meredith Walter | TrustRadius Reviewer
July 16, 2019

Great for Resource Mangement, Approvals for Creative Teams

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Templated projects with resource assignments
  • High level overview of tasks that need to be done and their timelines
  • Project timeline visualizations (Gantt charts)
  • Data exports of time used
  • Easy timesheet submissions and edits
  • Approval workflows that are easy to manage
  • Integration with external tools, like InDesign
  • The UI of the interface could use a little improvement. It's not hard to learn but there's a soft learning curve.
  • Sometimes the project timelines can get a little buggy and it's hard to diagnose the issue
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Bruce Emmerling | TrustRadius Reviewer
July 12, 2019

A highly flexible and powerful tool

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It does a good job of integrating many functions and operations.
  • The reporting tools are excellent although sometimes hard to learn by some employees.
  • They offer excellent customer support.
  • The product can be a little expensive for some organizations.
  • For new employees the product can be more challenging to learn than other similar products.
  • It can be time consuming to setup the program from scratch.
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Kyle Carpenter | TrustRadius Reviewer
July 11, 2019

Workfront is amazing and will reduce time spent on projects.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Task Management. It allows you to set due dates and keep track of how far along that task is complete.
  • Timesheet. This makes it extremely easy to bill the client. They can see a breakdown of who worked on what project and for how long.
  • ProofHQ. Uploading creative is amazing on here. You can even upload animated HTML banners that can be viewed easily without outside programs.
  • Some custom forms can be a challenge to create. Going to the LEAP conference put on by Workfront helped greatly, but still has some challenges.
  • Updates section. Wish there was a way to upload images or documents on updates without uploading under the documents tab.
Read Kyle Carpenter's full review
Jerry van Dalen Jr. | TrustRadius Reviewer
July 11, 2019

Great for Keeping Track of Consultant Billable Hours

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Project management by status and progress tracking.
  • Helps consultants stay on track with their time keeping because AR is constantly reminding them to fill in the time sheets.
  • Can produce reports to submit to customer when they ask for a breakdown of how hours were used.
  • Creation of tasks, responsibilities, projects can be a little cumbersome from an admin perspective.
  • Time entries need to be constantly saved. If you forget, all your entries are erased. Would be nice to have an "auto-save" feature.
  • "Documents" features are weak. Not sure if it can integrate with share-point and other collaboration tools.
Read Jerry van Dalen Jr.'s full review
Gabrielle Wayman | TrustRadius Reviewer
October 01, 2019

Workfront is okay

Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Alert individuals or groups to new activity towards task completion
  • Remind users of overdue tasks
  • Flexibility to assign new users/contributors
  • Upload documents
  • Integrate ProofHQ for client approvals
  • Do not like how easy it is for tasks to “get lost” in the My Work section.
  • Frequent minor glitches
  • Sometimes have difficulty uploading files
Read Gabrielle Wayman's full review
Alfred Titus | TrustRadius Reviewer
August 07, 2019

Project Management at an Advanced Level

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • With Workfront, its very easy to come up with templates from the previous projects incase they are related
  • Projects can be easily set up with everything on the same page without rushing back and forth for different sections
  • It has been developed in a way that understanding project visuals, assigned people and due dates is easy and straightforward
  • Workfront does not have a native Digital Asset Management features which should have been integrated to make the software more attractive and improve its usability
  • Some of the very useful visuals of Workfront have been buried in its navigation which makes it hard for new users to use it
  • The software tends to send too many emails which may get ones mail account flooded
Read Alfred Titus's full review
Aileen Taylor | TrustRadius Reviewer
July 12, 2019

Ease to adopt and use but needs to focus on improving UI/UX

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Project template management
  • Proofing integrated with projects
  • Ease of adoption
  • Allows different teams to use waterfall, Kanban and Scrum at the same time
  • The UX/UI needs more attention. There are many buttons programmed into the system that do not mean what they say or are confusing to the user.
  • Workfront is often called "WorkAround" by users because that is what is often offered as a solution for UX/UI issues. For example the "Work On It" button is not reportable and does not actually change the status of the task to "In Progress" as users would expect.
  • Form fields lack a way to label them to identify which group that field is for that is hidden from the end users. Workfronts suggested "WorkAround" is to label the fields with "HQ" or "EU" to identify the owner of the fields these codes actually show to the users i.e. "HQ Date Email Is Due". Once again poor UI/UX.
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Anonymous | TrustRadius Reviewer
July 12, 2019

A Useful Alternative to SharePoint

Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Routing. Workfront's capabilities to route tasks to multiple people far exceeds the capabilities of SharePoint in terms of back-end configuration required and ability to track task status.
  • Form Creation. Workfront forms have a better UX than SharePoint as well as the ability to customize forms based on certain responses.
  • Project Management Tracking & Reporting. The ability to track task and project statuses and send reminders/alerts when parameters are set are very helpful. Additionally, the reporting capabilities are very helpful when tracking multiple projects across multiple functions to deliver to leadership.
  • General Interface. Looks very similar to SharePoint and it doesn't really grab your attention
  • Form Creation. Some of the fields when creating forms are required to remain, despite not necessarily being required to be filled out.
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Anonymous | TrustRadius Reviewer
August 28, 2019

Workfront is a workhorse for your PMO

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Handles management of multiple projects in one location
  • Stores all project details in the cloud
  • Provides access from location with an internet connection
  • Configuration and project setup feel a little bit more complex than they could be and that I’ve experienced from other tools
  • There was a learning curve by Some members of our team which slowed the adoption
  • There is so much functionality that it can almost feel overwhelming
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Anonymous | TrustRadius Reviewer
August 25, 2019

Workfront Successes and Ideas for Improvement

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Workfront is great at task management and project timeline planning. It has the capability of having different layouts and views for different users.
  • The reporting capabilities of Workfront are incredible. The system presents data in an easy to understand format.
  • The overall setup and configuration is more confusing than it should be. Once it is set up, it seems to work well, but setting up the system and ensuring that everything is connected is harder than it should be.
  • The focus on individual projects instead of overall campaigns is a drawback. Requests are linked to individual projects. This makes it hard to link requests to multiple projects that could be part of an overall campaign request.
  • The overall look and feel of the program is becoming a little dated compared to competitor programs.
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Anonymous | TrustRadius Reviewer
August 11, 2019

Superb Management Software to Provide Visibility to All of Your Projects

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • The reporting is very robust and easy to use. You can literally report on anything you can think of.
  • iT Creates transparency for all of our employees and how they are doing on their projects.
  • Allows you to track activities in real-time.
  • There can be a steep learning curve, as this software has so much to offer.
  • There's no integration with Gmail.
  • It takes a while to set up the integration and to get all the features set up correctly.
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Anonymous | TrustRadius Reviewer
August 09, 2019

Almost a perfect tool!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Transparency: approve/ reject buttons with comments visible to everyone on the project. Proof HQ. Status updates visible to everyone.
  • Notifications.
  • Flexibility. Allows to adjust settings, views and how projects are run
  • Easy on the eye! User friendly
  • Fast. Hardly any freezing.
  • Implements project management ideas. This allows for better project tracking and managing
  • Date adjustments. When one task is completed earlier, the dates could adjust from when it was approved taking in the amount of days per task.
  • Notifying the project owner when documents are uploaded
  • Overall cons are small but would make the work easier and initiate a faster response.
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Anonymous | TrustRadius Reviewer
July 23, 2019

Workfront -- Good for large businesses, less great for small

Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Design: We have a lot of visual learners, and the various colors that we can use to show steps/processes surprisingly made a difference in understanding the stage.
  • Accountability: Assigns tasks to individuals so that they are kept accountable for their part of a project.
  • Project Management Ease: Our project managers can make changes on the fly. No more painstaking hours to update a project.
  • The learning curve is high. It's not the easiest program to use.
  • Price :Things are good, but you are paying for all the extras whether you use them or not.
  • Company: Sometimes it's difficult to work with the Workfront representatives because it feels like they are all sales all the time when they should be listening and helping.
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Anonymous | TrustRadius Reviewer
July 19, 2019

Workfront works for us!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Templates - allowing us to create and use templates keeps projects and timelines consistent
  • My Work - having a clearly laid out work area detailing what's ready, what's coming up, and what's overdue helps keep our teams on track
  • Reports - being able to pull reports based on almost any data point allows for easy data collection and analysis
  • Easier standard reporting and built-in executive dashboards would be helpful so you don't have to pretend to know how to edit in text mode
  • Modification of in-app notifications would be helpful
Read this authenticated review

Feature Scorecard Summary

Task Management (280)
9.1
Resource Management (253)
8.4
Gantt Charts (224)
8.4
Scheduling (248)
8.2
Workflow Automation (251)
8.1
Team Collaboration (270)
8.6
Support for Agile Methodology (169)
8.1
Support for Waterfall Methodology (182)
8.0
Document Management (253)
7.9
Email integration (213)
7.4
Mobile Access (218)
7.5
Timesheet Tracking (204)
8.3
Change request and Case Management (191)
8.3
Budget and Expense Management (171)
8.5
Quotes/estimates (69)
7.7
Invoicing (59)
8.0
Project & financial reporting (152)
7.9
Integration with accounting software (49)
8.6

About Workfront

Workfront is a web-based project-management tool developed by Workfront, formerly AtTask, based in Utah. It was designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms. Editing and updating issues from the project view is styled to work somewhat similarly to a social networking site, bringing team members together in one central location. From the project view screen, issues, documents, and other elements of the project are placed along a tab bar so that they may be addressed with one click directly from the hub.

The platform's Capacity Planner allows a manager to move resources to where they are needed, and has some automation features (e.g. the Set Best Fit option, which attempts to allocate resources optimally within given constraints). Agile project management is supported with features like Gantt charts, an easily viewable and manipulable backlog, and storyboarding. Team members can be managed with the aid of quantitative metrics that show where work would be best allocated.

A free trial is available, after which Workfront comes in four pricing options. The lowest tier is Collaboration for small groups, followed by Work which adds mobile accessibility and time sheets, then Plan which adds additional analytic, planning, and reporting features. Finally, Enterprise Plus offers the highest configurability as well as support and data security.

Workfront Features

Project Management Features
Has featureTask Management
Has featureResource Management
Has featureGantt Charts
Has featureScheduling
Has featureWorkflow Automation
Has featureTeam Collaboration
Has featureSupport for Agile Methodology
Has featureSupport for Waterfall Methodology
Has featureDocument Management
Has featureEmail integration
Has featureMobile Access
Has featureTimesheet Tracking
Has featureChange request and Case Management
Has featureBudget and Expense Management
Professional Services Automation Features
Has featureQuotes/estimates
Has featureInvoicing
Has featureProject & financial reporting
Has featureIntegration with accounting software
Additional Features
Has featureReports & Dashboards - Build custom reports and dashboards to track, document, analyze, and share your progress
Has featureCalendars - Stay organized and on time with customizable, visual work calendars
Has featureNotifications - Keep everyone in the know of what's happening and what's still required
Has featureRecognition - Motivate team members with real-time feedback and endorsements
Has featureDigital Proofing - Keep work moving forward with proofing and reviews in one place
Has featureDigital Asset Management - Store, manage and distribute final files and completed digital assets in one central location
Has featureCustomization - Configure Workfront to suit your needs, processes, and environment

Workfront Screenshots

Workfront Integrations

Allocadia, Oracle Responsys, WebDAM, Widen Collective, Box, Dropbox, Google Drive, MS SharePoint, SAP, Oracle PeopleSoft, Mediaocian, Clients & Profits, ExactTarget, MS Outlook, Other Custom Integrations Possible with RESTful APIs

Workfront Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required

Workfront Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Dedicated Customer Success Manager

Workfront Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:Several
Supported Languages: Several