Workfront Reviews

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Score 8.0 out of 100

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Reviews (1-25 of 345)

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June 05, 2021
Stefan Hart | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Its main feature is to help in assigning projects to team members and setting a design in quite a few clicks.
  • The calendar feature is the most promising function of Workfront as the tasks are mentioned on the dates which helps in remembering the task due date.
  • It helps in rememb[ering] tasks and notify[ing] the progress of completion of work along with notifying if the task [is] overdue.
  • Reasonable price.
  • The main drawback of Workfront is that there is a huge number of complications while setting up the software. It is very time-consuming and there are not straightforward options available to set it quickly.
  • High-level customization is helpful, but it takes a lot of time and attention while setting up at first.
  • Sometimes the platform does not show the different projects because they are on the same date as other tasks which delays the work. [This] needs a huge innovation.
Read Stefan Hart's full review
June 03, 2021
Grace Filkins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Requests work particularly well for us, updates and information in regards to a request are all in one place. Updates provided to all attached users/teams, documents, hours logged, it makes requests easy, pretty much a one stop shop.
  • Being able to pull reports on our requests and have custom fields that provide all the information we would need without having to go back and fourth in different programs makes it a breeze to provide information to management.
  • Projects, we would like to see more options when it comes to working with projects.
  • Workflows, I would like to see some dynamic workflows. Request A > flows to Request B. Without having to reenter information.
Read Grace Filkins's full review
April 27, 2021
Casey Gold | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Ability for teams to work remotely and still collaborate on feedback
  • Integrations with different systems like Proof HQ and Slack
  • Timeline creation and flexibility to communicate project steps with appropriate people in the way they want to receive notifications
  • If agencies do not follow its' intended use, the platform can be overkill in features and complicated to use
  • There are too many options for notifications to users and many of them do not fall into the "just right" category
  • If Project Managers are not using the system as intended, run/timing reports are not accurate and makes it challenging to go back and make updates for the team and run reports for leadership.
Read Casey Gold's full review
April 14, 2021
Amy Pyles | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Creative Reviews
  • Resource Forecasting
  • Waterfall Project Management
  • Poor mobile app & experience
  • Limited flexibilty for rate card management
  • Overly complex
Read Amy Pyles's full review
June 08, 2021
Pauline Loore | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • The powerful communication tools ensures that all team members working remotely are always up to date and everyone on the same page
  • Gantt chart is flexible to adjust to changes made on projects and ensures it is easy to track the progress of the team members.
  • The robust automation tools has reduced our team members workload and saves time for everyone.
  • The user interface is not easy to navigate.
  • The software has a learning curve.
  • It is costly for small organizations.
Read Pauline Loore's full review
May 15, 2021
Katrina Modica | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Export employee time.
  • Tracking time sheets.
  • Managing tasks and projects in your queue.
  • Unless otherwise put, the employee rate can come up as zero.
  • People can still post time unless the other program Workfront is synced to is used to close the project/task.
Read Katrina Modica's full review
May 24, 2021
Dominik Ras | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • I have a lot of vision with Workfront; I analyze projects better and better until I find the maximum point of understanding projects.
  • It's been exciting to develop situations that require follow-up of activities in more rigorous processes.
  • The interface is very comfortable and very useful.
  • I do not use it to perform a continuous search because it does not yield the best results.
  • To be able to handle all its tools, there is a specific learning curve.
Read Dominik Ras's full review
June 09, 2021
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Fosters communication between team members.
  • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
  • Sharing documents between team members that can be updated.
  • Notifications - at times it is difficult to receive updates from team members unless you log in.
  • Cumbersome - at least at BJC HealthCare, there's a lot of steps to get things logged.
  • Archive system - you have to set up a whole other folder or archive to put projects that are closed out.
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June 03, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Easy-to-use interface, especially for tracking time and project tasks
  • Customizable admin settings
  • Extensive dashboards/reporting
  • Probably not a good fit for small teams/companies--best if managed by a dedicated administrator.
  • Tracking projects by the minute feels too granular at times.
  • Would love to see an integration with Marketo campaigns and calendar.
Read this authenticated review
May 27, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Organizing Projects
  • Task Timelines
  • Team Member Assignments
  • Searching for projects can be tricky
  • Everything needs to be assigned correctly to you to have access to project
  • Interface can seem overwhelming for new users
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May 23, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Centralization of project resources, such as documents, timelines, discussions
  • Easy-to-learn and navigable UI
  • Email notifications of published updates from other users
  • Notifications generated by members of your own organization don't send an email notification
  • Access has to be granted on a project and document level
  • Once a thread is started, you can't un-cc a member if the thread is no longer relevant to them
Read this authenticated review
May 17, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Organization
  • Communication
  • Consolidation
  • Initially I was confused concerning work orders and projects being different things.
  • Logging tasks and progress could be clearer.
Read this authenticated review
October 01, 2020
Carmen Rodriguez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It offers an expanded panel where changes are reflected in real time about the projects that are in progress, in this way all those belonging to the corresponding area will be able to see the progress without any delay.
  • It offers the ability to communicate between the various areas of the company, which helps because tasks can be managed in a better way and group participation can be more consistently within the areas where it is being used.
  • It is very easy to configure and to implement in its entirety. In addition, it offers a fast creation of reports, which allows the final information of each project to be reflected in each report quickly.
  • One of the main negative factors that this platform has is the fact that its Enterprise plan is much more expensive than some other platforms that offer similar services. Therefore, my recommendation for the vendor of this software is that they offer better prices for this plan so that users can access the service, which is really beneficial, without having to pay so much.
  • The Gantt chart is very complicated to handle, and its structure is quite complex for users.
Read Carmen Rodriguez's full review
September 14, 2020
James Egan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Real time project changes, when a project manager updates a request then I am notified immediately.
  • Creates a broad spectrum approach where it is easy to communicate with other business users who may be outside of the initial project scope
  • Allows post project time/cost/benefit allowance for stakeholder reporting and future project manpower and time planning.
  • New user setup could be a bit easier, this could be a Microsoft issue though.
  • Some navigation is a little bit convoluted.
  • Enterprise pricing could be better compared to some alternative products.
Read James Egan's full review
September 21, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Workfront has a nice interface and it is especially easy to get started with development projects.
  • You can easily configure dashboards and monitor planned activities.
  • Create to-do lists to organize and customize the workflow for each project.
  • It allows integration with other tools for collaboration throughout the organization and the exchange of information.
  • It features easy-to-define templates for to-do lists and projects.
  • The best features are project organization, calendar, and email integration.
  • The only thing that I didn't like so far is that creating new templates is very complicated.
Read this authenticated review
September 25, 2019
Pricillar Nyokabi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It's easy to stay up to speed with and make changes based on system changes and your organization changing.
  • The support team is very nice and professional.
  • Setting up can be time consuming if you don't already have a process in place.
  • Plan on user adoption to be your biggest hurdle as people are uncomfortable with change.
Read Pricillar Nyokabi's full review
July 12, 2019
Joshua Melder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Time management resources are incredibly efficient: One can utilize the platform to give realistic work goals and objectives.
  • Data Management: Workfront enables users to view custom reports, manage projects costs, and much more.
  • Project planning is extremely in depth: One can set and visualize projects in a variety of ways.
  • Workfront is not the most user-intuitive platform for all. There will need to be significant training periods for end-users.
  • The User Interface can be more confusing when compared to like-options in the market.
  • It is a large and expansive program - therefore, executive updates are somewhat difficult within the platform.
Read Joshua Melder's full review
October 13, 2019
Amy Sternin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Workfront is easy to configure to send out reports on either an adhoc basis or regularly scheduled.
  • Workfront has features to customize notifications so that when various events are trigged, you can configure emails and alerts to keep both IT and business people informed.
  • Workfront can generate custom charts and graphs to help provide stats on resource usage, product categorization, etc.
  • Ability to customize easily to your companies terminology.
  • The gantt charts are very hard to work with and modify.
  • The methodology/tools are geared toward a non agile development shop.
  • A one page executive status or summary would be extremely helpful, but does not exist.
Read Amy Sternin's full review
September 11, 2019
Alexander Cooper | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Ease of use, nice layout, and good colours.
  • Most features needed are out of the box, little need for an external solution for project management.
  • Graphical representations can be automatically produced from data rather than manually configuring them.
  • Other project management tools, though they may be limited, offer excellent solutions for free.
  • Workfront benefits from large teams, rather than smaller more intimate teams.
  • Not the easiest to pick up for brand new users compared to simpler competitors.
Read Alexander Cooper's full review
August 03, 2019
Faith Mutheu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Time management solution: Time is an important resource in an organization, which has been achieved with this tool. This has made it easier for this organization to achieve its goals and objectives.
  • Data Management: with Workfront, our staff members can view, customize, and manage project reports effectively.
  • Project planning: Workfront allows the project team to have a systematic arrangement of activities. This makes it easier to meet project deadlines with the necessary quality.
  • Compared to other project management tools, Workfront is not a user-intuitive platform because it requires training periods for the end-users.
  • It has a confusing user interface, which makes it hard for new users to adopt.
  • Being an expansive and a large program, executive updates are somehow difficult with this tool.
Read Faith Mutheu's full review
July 20, 2019
Jen Aguirre | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Helps organize projects and workflow.
  • Templates save time and error.
  • Seamless communication across the board.
  • Provides accountability.
  • It is difficult and time-consuming to learn the interface, and is therefore difficult to get people on board. Employees often miss projects because of the complexity of "Workfront Home," so we use Legacy. It would be nice to be on the most up-to-date version of the interface, and I really want to see the New Workfront Experience. However, we have had no info about this launch since LEAP.
  • The DAM is slow and clunky. I have been told that Workfront Library is where Workfront's focus is now driven, but there is concern about whether it has a lot of the same functionality as the DAM. For example, dynamic templates are necessary to what we do for our sales team. It may also be expensive to transition.
  • The overarching concept of Workfront is daunting and hard to sell to other departments.
Read Jen Aguirre's full review
July 19, 2019
Hassan Siddiqui | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • We are utilizing four unique stages in our organization to deal with the admission, arranging, and execution of undertakings (ServiceNow, exceed expectations, Smartsheet and Microsoft Project). Getting down to 1 single stage has been a lifeline for the groups that I am on for my organization.
  • We had the option to prepare our submitter on one framework, fabricated our very own work processes, and afterward convoluted and prepared our PM's on a similar framework. One Pro I adore is that we can make changes and upgrades at the drop of a hat (well, with the preparing of time), versus ServiceNow, where it took us 2-3 minutes to just change a field name
  • Additionally, we appreciate the time and consideration that Workfront has given to my organization. They listen well and issue fathom close with us, not only for us.
  • I truly like the authoritative components, but building layouts takes a ton of time. However, once they're fabricated, it makes it simple for mass altering and changing over solicitations into undertakings.
  • When it was first actualized, the organization wasn't ready outside of the Marketing division. In the wake of going to Admin Boot Camp, I made a staff preparing system and now client appropriation is a lot higher. I particularly love the inheritance of ventures.
  • You can allude to earlier years for repeating occasions/ventures. The help group is exceptionally decent and proficient. Of late, the group has offered calls in the wake of submitting tickets, which I incredibly value. It makes it much more clear on the two closures. Likewise love that all archives, refreshes, and so on live in one spot and not in many disconnected messages.
Read Hassan Siddiqui's full review
July 19, 2019
Shriya Narula | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Loading up a project plan.
  • Custom dashboard.
  • Assigning tasks to users.
  • Changing due dates in bulk was tedious on a project plan.
  • Folder structuring or accessing a document easily.
  • Creating custom forms was not very intuitive.
Read Shriya Narula's full review

Feature Scorecard Summary

Task Management (295)
9.0
Resource Management (267)
8.1
Gantt Charts (236)
7.1
Scheduling (263)
7.6
Workflow Automation (266)
7.9
Team Collaboration (285)
8.6
Support for Agile Methodology (181)
7.4
Support for Waterfall Methodology (195)
8.2
Document Management (268)
8.5
Email integration (227)
8.2
Mobile Access (230)
6.9
Timesheet Tracking (215)
8.1
Change request and Case Management (204)
7.9
Budget and Expense Management (183)
7.3
Quotes/estimates (77)
8.1
Invoicing (65)
8.6
Project & financial reporting (163)
8.1
Integration with accounting software (57)
8.3

What is Workfront?

Workfront is a web-based project-management tool developed by Workfront, formerly AtTask, based in Utah. It was designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms. Editing and updating issues from the project view is styled to work somewhat similarly to a social networking site, bringing team members together in one central location. From the project view screen, issues, documents, and other elements of the project are placed along a tab bar so that they may be addressed with one click directly from the hub.

The platform's Capacity Planner allows a manager to move resources to where they are needed, and has some automation features (e.g. the Set Best Fit option, which attempts to allocate resources optimally within given constraints). Agile project management is supported with features like Gantt charts, an easily viewable and manipulable backlog, and storyboarding. Team members can be managed with the aid of quantitative metrics that show where work would be best allocated.

A free trial is available, after which Workfront comes in four pricing options. The lowest tier is Collaboration for small groups, followed by Work which adds mobile accessibility and time sheets, then Plan which adds additional analytic, planning, and reporting features. Finally, Enterprise Plus offers the highest configurability as well as support and data security.

Workfront Features

Project Management Features

Has featureTask Management
Has featureResource Management
Has featureGantt Charts
Has featureScheduling
Has featureWorkflow Automation
Has featureTeam Collaboration
Has featureSupport for Agile Methodology
Has featureSupport for Waterfall Methodology
Has featureDocument Management
Has featureEmail integration
Has featureMobile Access
Has featureTimesheet Tracking
Has featureChange request and Case Management
Has featureBudget and Expense Management

Professional Services Automation Features

Has featureQuotes/estimates
Has featureInvoicing
Has featureProject & financial reporting
Has featureIntegration with accounting software
Additional Features
Has featureReports & Dashboards - Build custom reports and dashboards to track, document, analyze, and share your progress
Has featureCalendars - Stay organized and on time with customizable, visual work calendars
Has featureNotifications - Keep everyone in the know of what's happening and what's still required
Has featureRecognition - Motivate team members with real-time feedback and endorsements
Has featureDigital Proofing - Keep work moving forward with proofing and reviews in one place
Has featureDigital Asset Management - Store, manage and distribute final files and completed digital assets in one central location
Has featureCustomization - Configure Workfront to suit your needs, processes, and environment

Workfront Screenshots

Workfront Video

Stop work chaos and start getting more done today with Workfront.

Workfront Downloadables

Workfront Integrations

Allocadia, Widen Collective, Box, Dropbox, Google Drive, MS SharePoint, Oracle Responsys, part of Oracle CX Marketing, WebDAM, by Bynder, SAP, Oracle PeopleSoft, Mediaocian, Clients & Profits, ExactTarget, MS Outlook, Other Custom Integrations Possible with RESTful APIs

Workfront Competitors

Workfront Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required

Workfront Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Dedicated Customer Success Manager

Workfront Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:Several
Supported Languages: Several

Frequently Asked Questions

What is Workfront?

Workfront is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.

What is Workfront's best feature?

Reviewers rate Task Management highest, with a score of 9.

Who uses Workfront?

The most common users of Workfront are from Enterprises and the Computer Software industry.