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Adobe Workfront

Adobe Workfront

Overview

What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management…

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Recent Reviews

A Lions share of work

8 out of 10
November 10, 2021
Our whole organization uses [Adobe] Workfront for project management. It's the main communication and procedural tool that we use to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (302)
    7.6
    76%
  • Resource Management (274)
    6.8
    68%
  • Document Management (275)
    6.6
    66%
  • Team Collaboration (292)
    6.1
    61%

Reviewer Pros & Cons

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Pricing

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What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation,…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttp://www.workfront.com/pricing/?o=701…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Jira Software?

Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

What is Microsoft Project?

Microsoft Project is a project management software. It provides core PM functionality, including agile workflow support and resource management. Project can be deployed in the cloud or on-premise.

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Product Demos

Adobe Workfront Optimization: Content Creation Processes Can Be Messy; Clean Them Up

YouTube

The Grand Journey: Driving Content Management, Workflow, & UX - Adobe Summit 2022

YouTube

Blog Bonus: Demo of Task Prioritization in Adobe Workfront

YouTube

Blog Bonus: Creative Brief Intake Issues and Adobe Workfront as a Solution (Demo)

YouTube

No-Code Document Automation with Workfront (Paper Clips)

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

6.5
Avg 7.5

Professional Services Automation

Features that support professional services organizations

5.4
Avg 7.4
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Product Details

What is Adobe Workfront?

Workfront is a web-based project-management tool acquired and now supported by Adobe since late 2020. It was designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms. Editing and updating issues from the project view is styled to work somewhat similarly to a social networking site, bringing team members together in one central location. From the project view screen, issues, documents, and other elements of the project are placed along a tab bar so that they may be addressed with one click directly from the hub.

The platform's Capacity Planner allows a manager to move resources to where they are needed, and has some automation features (e.g. the Set Best Fit option, which attempts to allocate resources optimally within given constraints). Agile project management is supported with features like Gantt charts, an easily viewable and manipulable backlog, and storyboarding. Team members can be managed with the aid of quantitative metrics that show where work would be best allocated.

A free trial is available, after which Workfront comes in four pricing options. The lowest tier is Collaboration for small groups, followed by Work which adds mobile accessibility and time sheets, then Plan which adds additional analytic, planning, and reporting features. Finally, Enterprise Plus offers the highest configurability as well as support and data security.

Adobe Workfront Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Invoicing
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Additional Features

  • Supported: Reports & Dashboards - Build custom reports and dashboards to track, document, analyze, and share your progress
  • Supported: Calendars - Stay organized and on time with customizable, visual work calendars
  • Supported: Notifications - Keep everyone in the know of what's happening and what's still required
  • Supported: Recognition - Motivate team members with real-time feedback and endorsements
  • Supported: Digital Proofing - Keep work moving forward with proofing and reviews in one place
  • Supported: Digital Asset Management - Store, manage and distribute final files and completed digital assets in one central location
  • Supported: Customization - Configure Workfront to suit your needs, processes, and environment

Adobe Workfront Screenshots

Screenshot of Agile StoryboardScreenshot of Assignment RecommendationsScreenshot of Custom DashboardsScreenshot of Gantt PortfolioScreenshot of My Work QueueScreenshot of PM Portfolio Milestones

Adobe Workfront Videos

Workfront + Adobe for Marketing
In this video, TrustRadius goes over some of the best project management software out there - including Adobe Workfront.

Adobe Workfront Integrations

Adobe Workfront Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesSeveral
Supported LanguagesSeveral

Frequently Asked Questions

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.

Kantata PS Cloud, Project Insight, and Zoho Projects are common alternatives for Adobe Workfront.

Reviewers rate Task Management highest, with a score of 7.6.

The most common users of Adobe Workfront are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(629)

Attribute Ratings

Reviews

(26-50 of 354)
Companies can't remove reviews or game the system. Here's why
Casey Gold | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Ability for teams to work remotely and still collaborate on feedback
  • Integrations with different systems like Proof HQ and Slack
  • Timeline creation and flexibility to communicate project steps with appropriate people in the way they want to receive notifications
  • If agencies do not follow its' intended use, the platform can be overkill in features and complicated to use
  • There are too many options for notifications to users and many of them do not fall into the "just right" category
  • If Project Managers are not using the system as intended, run/timing reports are not accurate and makes it challenging to go back and make updates for the team and run reports for leadership.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Real time project changes, when a project manager updates a request then I am notified immediately.
  • Creates a broad spectrum approach where it is easy to communicate with other business users who may be outside of the initial project scope
  • Allows post project time/cost/benefit allowance for stakeholder reporting and future project manpower and time planning.
  • New user setup could be a bit easier, this could be a Microsoft issue though.
  • Some navigation is a little bit convoluted.
  • Enterprise pricing could be better compared to some alternative products.
October 13, 2019

Workfront evaluation

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Workfront is easy to configure to send out reports on either an adhoc basis or regularly scheduled.
  • Workfront has features to customize notifications so that when various events are trigged, you can configure emails and alerts to keep both IT and business people informed.
  • Workfront can generate custom charts and graphs to help provide stats on resource usage, product categorization, etc.
  • Ability to customize easily to your companies terminology.
  • The gantt charts are very hard to work with and modify.
  • The methodology/tools are geared toward a non agile development shop.
  • A one page executive status or summary would be extremely helpful, but does not exist.
October 01, 2019

Workfront is okay

Gabrielle Wayman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Alert individuals or groups to new activity towards task completion
  • Remind users of overdue tasks
  • Flexibility to assign new users/contributors
  • Upload documents
  • Integrate ProofHQ for client approvals
  • Do not like how easy it is for tasks to “get lost” in the My Work section.
  • Frequent minor glitches
  • Sometimes have difficulty uploading files
Pricillar Nyokabi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It's easy to stay up to speed with and make changes based on system changes and your organization changing.
  • The support team is very nice and professional.
  • Setting up can be time consuming if you don't already have a process in place.
  • Plan on user adoption to be your biggest hurdle as people are uncomfortable with change.
Alexander Cooper | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use, nice layout, and good colours.
  • Most features needed are out of the box, little need for an external solution for project management.
  • Graphical representations can be automatically produced from data rather than manually configuring them.
  • Other project management tools, though they may be limited, offer excellent solutions for free.
  • Workfront benefits from large teams, rather than smaller more intimate teams.
  • Not the easiest to pick up for brand new users compared to simpler competitors.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Handles management of multiple projects in one location
  • Stores all project details in the cloud
  • Provides access from location with an internet connection
  • Configuration and project setup feel a little bit more complex than they could be and that I’ve experienced from other tools
  • There was a learning curve by Some members of our team which slowed the adoption
  • There is so much functionality that it can almost feel overwhelming
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Workfront is great at task management and project timeline planning. It has the capability of having different layouts and views for different users.
  • The reporting capabilities of Workfront are incredible. The system presents data in an easy to understand format.
  • The overall setup and configuration is more confusing than it should be. Once it is set up, it seems to work well, but setting up the system and ensuring that everything is connected is harder than it should be.
  • The focus on individual projects instead of overall campaigns is a drawback. Requests are linked to individual projects. This makes it hard to link requests to multiple projects that could be part of an overall campaign request.
  • The overall look and feel of the program is becoming a little dated compared to competitor programs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The reporting is very robust and easy to use. You can literally report on anything you can think of.
  • iT Creates transparency for all of our employees and how they are doing on their projects.
  • Allows you to track activities in real-time.
  • There can be a steep learning curve, as this software has so much to offer.
  • There's no integration with Gmail.
  • It takes a while to set up the integration and to get all the features set up correctly.
August 09, 2019

Almost a perfect tool!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Transparency: approve/ reject buttons with comments visible to everyone on the project. Proof HQ. Status updates visible to everyone.
  • Notifications.
  • Flexibility. Allows to adjust settings, views and how projects are run
  • Easy on the eye! User friendly
  • Fast. Hardly any freezing.
  • Implements project management ideas. This allows for better project tracking and managing
  • Date adjustments. When one task is completed earlier, the dates could adjust from when it was approved taking in the amount of days per task.
  • Notifying the project owner when documents are uploaded
  • Overall cons are small but would make the work easier and initiate a faster response.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • With Workfront, its very easy to come up with templates from the previous projects incase they are related
  • Projects can be easily set up with everything on the same page without rushing back and forth for different sections
  • It has been developed in a way that understanding project visuals, assigned people and due dates is easy and straightforward
  • Workfront does not have a native Digital Asset Management features which should have been integrated to make the software more attractive and improve its usability
  • Some of the very useful visuals of Workfront have been buried in its navigation which makes it hard for new users to use it
  • The software tends to send too many emails which may get ones mail account flooded
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Time management solution: Time is an important resource in an organization, which has been achieved with this tool. This has made it easier for this organization to achieve its goals and objectives.
  • Data Management: with Workfront, our staff members can view, customize, and manage project reports effectively.
  • Project planning: Workfront allows the project team to have a systematic arrangement of activities. This makes it easier to meet project deadlines with the necessary quality.
  • Compared to other project management tools, Workfront is not a user-intuitive platform because it requires training periods for the end-users.
  • It has a confusing user interface, which makes it hard for new users to adopt.
  • Being an expansive and a large program, executive updates are somehow difficult with this tool.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Design: We have a lot of visual learners, and the various colors that we can use to show steps/processes surprisingly made a difference in understanding the stage.
  • Accountability: Assigns tasks to individuals so that they are kept accountable for their part of a project.
  • Project Management Ease: Our project managers can make changes on the fly. No more painstaking hours to update a project.
  • The learning curve is high. It's not the easiest program to use.
  • Price :Things are good, but you are paying for all the extras whether you use them or not.
  • Company: Sometimes it's difficult to work with the Workfront representatives because it feels like they are all sales all the time when they should be listening and helping.
Jen Aguirre | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Helps organize projects and workflow.
  • Templates save time and error.
  • Seamless communication across the board.
  • Provides accountability.
  • It is difficult and time-consuming to learn the interface, and is therefore difficult to get people on board. Employees often miss projects because of the complexity of "Workfront Home," so we use Legacy. It would be nice to be on the most up-to-date version of the interface, and I really want to see the New Workfront Experience. However, we have had no info about this launch since LEAP.
  • The DAM is slow and clunky. I have been told that Workfront Library is where Workfront's focus is now driven, but there is concern about whether it has a lot of the same functionality as the DAM. For example, dynamic templates are necessary to what we do for our sales team. It may also be expensive to transition.
  • The overarching concept of Workfront is daunting and hard to sell to other departments.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • We are utilizing four unique stages in our organization to deal with the admission, arranging, and execution of undertakings (ServiceNow, exceed expectations, Smartsheet and Microsoft Project). Getting down to 1 single stage has been a lifeline for the groups that I am on for my organization.
  • We had the option to prepare our submitter on one framework, fabricated our very own work processes, and afterward convoluted and prepared our PM's on a similar framework. One Pro I adore is that we can make changes and upgrades at the drop of a hat (well, with the preparing of time), versus ServiceNow, where it took us 2-3 minutes to just change a field name
  • Additionally, we appreciate the time and consideration that Workfront has given to my organization. They listen well and issue fathom close with us, not only for us.
  • I truly like the authoritative components, but building layouts takes a ton of time. However, once they're fabricated, it makes it simple for mass altering and changing over solicitations into undertakings.
  • When it was first actualized, the organization wasn't ready outside of the Marketing division. In the wake of going to Admin Boot Camp, I made a staff preparing system and now client appropriation is a lot higher. I particularly love the inheritance of ventures.
  • You can allude to earlier years for repeating occasions/ventures. The help group is exceptionally decent and proficient. Of late, the group has offered calls in the wake of submitting tickets, which I incredibly value. It makes it much more clear on the two closures. Likewise love that all archives, refreshes, and so on live in one spot and not in many disconnected messages.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Templates - allowing us to create and use templates keeps projects and timelines consistent
  • My Work - having a clearly laid out work area detailing what's ready, what's coming up, and what's overdue helps keep our teams on track
  • Reports - being able to pull reports based on almost any data point allows for easy data collection and analysis
  • Easier standard reporting and built-in executive dashboards would be helpful so you don't have to pretend to know how to edit in text mode
  • Modification of in-app notifications would be helpful
Brian Nizinsky | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Building out templates for repeatable parts of a project
  • Easy to understand visuals of project tasks, due dates and assigned people
  • Easy setup of projects, with everything on one page and no need to jump back and forth to different parts of a project
  • There is really no native Digital Asset Management in Workfront, I know thats an add-on they sell but it would have been nice to have some basic features
  • Too many emails out of the gate. If you dont go in and customize this, you will get flooded
  • Some helpful visuals are buried in the navigation, like seeing how many hours a person has assigned to them for work
Stephen Jonas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Approval process.
  • Reporting.
  • Project insights.
  • Allows better customization of the users home page.
  • The ability to review proofs with no comments, as it gets messy when there are many comments.
  • In reporting or views the ability to easily add fields without the use of TextMode.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Source of record for all work.
  • Great for communication and collaboration.
  • Document Repository.
  • There are a few gaps in reporting functionality.
  • Some of the views and terminology are confusing.
  • I don't have three bad things to say...
Meredith Walter | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Templated projects with resource assignments
  • High level overview of tasks that need to be done and their timelines
  • Project timeline visualizations (Gantt charts)
  • Data exports of time used
  • Easy timesheet submissions and edits
  • Approval workflows that are easy to manage
  • Integration with external tools, like InDesign
  • The UI of the interface could use a little improvement. It's not hard to learn but there's a soft learning curve.
  • Sometimes the project timelines can get a little buggy and it's hard to diagnose the issue
Bruce Emmerling | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It does a good job of integrating many functions and operations.
  • The reporting tools are excellent although sometimes hard to learn by some employees.
  • They offer excellent customer support.
  • The product can be a little expensive for some organizations.
  • For new employees the product can be more challenging to learn than other similar products.
  • It can be time consuming to setup the program from scratch.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Routing. Workfront's capabilities to route tasks to multiple people far exceeds the capabilities of SharePoint in terms of back-end configuration required and ability to track task status.
  • Form Creation. Workfront forms have a better UX than SharePoint as well as the ability to customize forms based on certain responses.
  • Project Management Tracking & Reporting. The ability to track task and project statuses and send reminders/alerts when parameters are set are very helpful. Additionally, the reporting capabilities are very helpful when tracking multiple projects across multiple functions to deliver to leadership.
  • General Interface. Looks very similar to SharePoint and it doesn't really grab your attention
  • Form Creation. Some of the fields when creating forms are required to remain, despite not necessarily being required to be filled out.
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