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Adobe Workfront

Adobe Workfront

Overview

What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management…

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Recent Reviews

A Lions share of work

8 out of 10
November 10, 2021
Our whole organization uses [Adobe] Workfront for project management. It's the main communication and procedural tool that we use to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (302)
    7.6
    76%
  • Resource Management (274)
    6.8
    68%
  • Document Management (275)
    6.6
    66%
  • Team Collaboration (292)
    6.1
    61%

Reviewer Pros & Cons

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Pricing

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What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation,…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttp://www.workfront.com/pricing/?o=701…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Microsoft Project?

Microsoft Project is a project management software. It provides core PM functionality, including agile workflow support and resource management. Project can be deployed in the cloud or on-premise.

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Product Demos

Adobe Workfront Optimization: Content Creation Processes Can Be Messy; Clean Them Up

YouTube

The Grand Journey: Driving Content Management, Workflow, & UX - Adobe Summit 2022

YouTube

Blog Bonus: Demo of Task Prioritization in Adobe Workfront

YouTube

Blog Bonus: Creative Brief Intake Issues and Adobe Workfront as a Solution (Demo)

YouTube

No-Code Document Automation with Workfront (Paper Clips)

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

6.5
Avg 7.5

Professional Services Automation

Features that support professional services organizations

5.4
Avg 7.4
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Product Details

What is Adobe Workfront?

Workfront is a web-based project-management tool acquired and now supported by Adobe since late 2020. It was designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms. Editing and updating issues from the project view is styled to work somewhat similarly to a social networking site, bringing team members together in one central location. From the project view screen, issues, documents, and other elements of the project are placed along a tab bar so that they may be addressed with one click directly from the hub.

The platform's Capacity Planner allows a manager to move resources to where they are needed, and has some automation features (e.g. the Set Best Fit option, which attempts to allocate resources optimally within given constraints). Agile project management is supported with features like Gantt charts, an easily viewable and manipulable backlog, and storyboarding. Team members can be managed with the aid of quantitative metrics that show where work would be best allocated.

A free trial is available, after which Workfront comes in four pricing options. The lowest tier is Collaboration for small groups, followed by Work which adds mobile accessibility and time sheets, then Plan which adds additional analytic, planning, and reporting features. Finally, Enterprise Plus offers the highest configurability as well as support and data security.

Adobe Workfront Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Invoicing
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Additional Features

  • Supported: Reports & Dashboards - Build custom reports and dashboards to track, document, analyze, and share your progress
  • Supported: Calendars - Stay organized and on time with customizable, visual work calendars
  • Supported: Notifications - Keep everyone in the know of what's happening and what's still required
  • Supported: Recognition - Motivate team members with real-time feedback and endorsements
  • Supported: Digital Proofing - Keep work moving forward with proofing and reviews in one place
  • Supported: Digital Asset Management - Store, manage and distribute final files and completed digital assets in one central location
  • Supported: Customization - Configure Workfront to suit your needs, processes, and environment

Adobe Workfront Screenshots

Screenshot of Agile StoryboardScreenshot of Assignment RecommendationsScreenshot of Custom DashboardsScreenshot of Gantt PortfolioScreenshot of My Work QueueScreenshot of PM Portfolio Milestones

Adobe Workfront Videos

Workfront + Adobe for Marketing
In this video, TrustRadius goes over some of the best project management software out there - including Adobe Workfront.

Adobe Workfront Integrations

Adobe Workfront Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesSeveral
Supported LanguagesSeveral

Frequently Asked Questions

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.

Kantata PS Cloud, Project Insight, and Zoho Projects are common alternatives for Adobe Workfront.

Reviewers rate Task Management highest, with a score of 7.6.

The most common users of Adobe Workfront are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(629)

Attribute Ratings

Reviews

(51-75 of 354)
Companies can't remove reviews or game the system. Here's why
Joshua Melder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Time management resources are incredibly efficient: One can utilize the platform to give realistic work goals and objectives.
  • Data Management: Workfront enables users to view custom reports, manage projects costs, and much more.
  • Project planning is extremely in depth: One can set and visualize projects in a variety of ways.
  • Workfront is not the most user-intuitive platform for all. There will need to be significant training periods for end-users.
  • The User Interface can be more confusing when compared to like-options in the market.
  • It is a large and expansive program - therefore, executive updates are somewhat difficult within the platform.
Aileen Taylor | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Project template management
  • Proofing integrated with projects
  • Ease of adoption
  • Allows different teams to use waterfall, Kanban and Scrum at the same time
  • The UX/UI needs more attention. There are many buttons programmed into the system that do not mean what they say or are confusing to the user.
  • Workfront is often called "WorkAround" by users because that is what is often offered as a solution for UX/UI issues. For example the "Work On It" button is not reportable and does not actually change the status of the task to "In Progress" as users would expect.
  • Form fields lack a way to label them to identify which group that field is for that is hidden from the end users. Workfronts suggested "WorkAround" is to label the fields with "HQ" or "EU" to identify the owner of the fields these codes actually show to the users i.e. "HQ Date Email Is Due". Once again poor UI/UX.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Workfront helps to promote transparency in regards to project status.
  • Workfront allows users to improve communication by utilizing the platform to ask questions, concerns while eliminating the use of emails.
  • Workfront keeps centralized and accessible all critical information in regards to a project. i.e. Project risks, issues, budgeting, etc.
  • Workfront should take into consideration the intuition of individuals. Some commands commonly used are not applicable within the Workfront platform. i.e. ctrl+F to locate words within a project plan.
  • Workfront should consider if it hasn't, the integration of Agile.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Task management: makes it easy to assign tasks and keep all the communication in one place.
  • Schedule and timeline management: it is clear when things should be delivered, what is blocking them, and what the priorities are.
  • Asset management: it is easy to collaborate on creative assets, store them, and share across teams.
  • Notification management is not flexible enough and sometimes you don't get notified of certain actions.
  • Comments do not support attachments so you have to provide links to digital assets.
  • Certain areas of the interface mimic each other very closely so it is easy to get confused and post/upload something to a wrong page.
Kyle Carpenter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Task Management. It allows you to set due dates and keep track of how far along that task is complete.
  • Timesheet. This makes it extremely easy to bill the client. They can see a breakdown of who worked on what project and for how long.
  • ProofHQ. Uploading creative is amazing on here. You can even upload animated HTML banners that can be viewed easily without outside programs.
  • Some custom forms can be a challenge to create. Going to the LEAP conference put on by Workfront helped greatly, but still has some challenges.
  • Updates section. Wish there was a way to upload images or documents on updates without uploading under the documents tab.
Jerry van Dalen Jr. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Project management by status and progress tracking.
  • Helps consultants stay on track with their time keeping because AR is constantly reminding them to fill in the time sheets.
  • Can produce reports to submit to customer when they ask for a breakdown of how hours were used.
  • Creation of tasks, responsibilities, projects can be a little cumbersome from an admin perspective.
  • Time entries need to be constantly saved. If you forget, all your entries are erased. Would be nice to have an "auto-save" feature.
  • "Documents" features are weak. Not sure if it can integrate with share-point and other collaboration tools.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Real-time updates without reaching out to the person responsible for the task. Helps keep them on track without interruption.
  • Great for uploading and downloading documents for quick review.
  • Helps manage and prioritize large amounts of requests.
  • Could manage files a little better
  • Easier dashboard
  • Project tracking
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Workfront is very good at organizing tasks and setting a hierarchy in which dependencies can be shown.
  • Very collaborative and allows cross-functional teams to work together.
  • Highly customized options allow for tailoring the application to our organization's needs.
  • Notifications can use a lot of work, mainly due to the fact that e-mail notifications are not sent out to assigned groups, but only when individuals are assigned to the tasks.
  • Reporting can be a little bit clunky, it may benefit from an easier to use UI.
  • Once a task is completed, it is hard to relocate that task again for reference. Better history logging and reporting would be beneficial.
Score 9 out of 10
Vetted Review
Verified User
  • Capturing project updates. All dialogue can be housed in Workfront, eliminating the need to hunt through emails. Workfront offers flexibility in managing updates with integrations such as Slack. Users like to customize the inflow of messages in different ways yet the data stays within the system.
  • Reporting. After you use Workfront long enough to build a database - the reporting functionality is very helpful for presentations. Everything from time spent and volume of work to adding resources.
  • Proofing Tool. Being able to share proofs with multiple users with them seeing each others' comments saves a lot of time. And the changes are captured all in one place. No more laser proofs!
  • I'd like an easy way to create a custom calendar for my team. Workfront is helping me build a solution but I imagine this is something other users would also like. That being said, Workfront does provide a way to submit ideas for future releases, which is great.
  • Some of the training materials (in the extensive training library) are out of date. With updates happening a few times a year, it is important to remove information that is no longer accurate.
  • Leap - invite prospects to your great conference!
Brian Mauger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Reporting is amazingly flexible and robust
  • The administration is easy, and if I can't figure it out for my users, the Help team can and does it quickly.
  • It has given us a transparency to all levels of work that was previously unheard of
  • I'd like a better organization of reports and dashboards. We have way too many reports right now, which is our own issue, but... finding the right one is a challenge.
  • I'd like to better understand the new Homepage, but I'm hoping its much more customizable
May 02, 2018

Workfront Review

Caitlin Wilson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • It plans for the future and provides insight into projects that are completed regularly.
  • It keeps daily tasks in front of the users.
  • It allows for document upload and approvals.
  • Custom forms should be more easily accessible and on the front of the project visibility
  • PTO calendar
Bill Dunk, PMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Manage Project workflow
  • Does task approvals
  • provides a single view of all projects
  • Reporting
  • Would like to see the ability to move test results from the Sandbox to Production
Cory Tilson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • I like the intuitiveness and ease of use with the system. It's easy to train new team members and show them around the system. It makes my job easier on a daily basis for sure.
  • Ability to customize reports and dashboards
  • Ability to set dashboards to be emailed out at regular intervals to team
  • I don't like that when there is something broken or not working in the system, it takes longer than I feel it should to get fixed.
  • Reports are sometimes hard to build because the system is so large.
Score 10 out of 10
Vetted Review
Verified User
  • Digital proofing
  • Reporting and Dashboards
  • Ability to standardize project intake and project plan templates
  • SO many features, it can be overwhelming to train users
Karen Adams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Ability to decide what kind and how many notifications to receive.
  • Being able to create a multitude of reports (e.g. intake, tasks, how many requests and by who).
  • Online training (Ascent) and resources to answer most questions.
  • Local communities (go Mid-Atlantic user group!) which offer an opportunity to collaborate with other system admins, workers and users.
  • Support has been very good. If we don't get a good resolution via email, we can either Skype or have a conversation. Usually resolve issues within 48 hours. IF it needs to be escalated, our customer rep is always on it.
  • LEAP!
  • Would be helpful to be able to respond to an email from someone, generated in Workfront, and have it captured on the project.
  • See all updates regardless of where they are (e.g. project, task, proof) show up in the update feed.
May 02, 2018

Workfront roars!

Score 10 out of 10
Vetted Review
Verified User
  • Workfront provides a transparency for us that was lacking. All team members used to work in silos. Now we can all see what each is doing and we know what the workload is for the team.
  • Workfront proofing has changed things for us - we no longer have to search through emails for feedback, nor is there any question as to what the reviewer wants changed.
  • We wanted better proofing capabilities - the ability to proof several documents at once, automated workflow approvals. That is here!
Monique Evans | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • WorkFront has a great support staff that is always there to be a sounding board or provide best practices.
  • Workfront is great with managing projects and creating robust reports. We are able to track 4k+ projects a year with the system and not spend hours a week making reports. You set it and forget it. They can even be scheduled to email out to those who need them.
  • Workfront manages all of the tasks necessary to complete a project and can house the approvals and back and forth conversations. With one link you can see the entire life of the project.
  • The calendar feature is very difficult to create and understand. It may work better for some but I haven't been able to figure that out
  • WorkFront is so robust that you can dive too deep to fast and end up "breaking" the system for others. Be sure to limit access levels BEFORE you add people to the system.
  • Document approvals (without the ProofHQ add-on) are sometimes difficult to mange
May 01, 2018

Workfront Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Dependency management
  • Built-in reporting
  • Mobile application
  • Reflect large organisations and complex business processes
  • Performance
  • Reporting on historical values
Kathy Rhoads, PMP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Tracking project baselines.
  • Project and executive level reporting including dashboards.
  • Providing a centralized 1 version of the truth for projects and portfolios.
  • Resource management and forecasting are areas that are currently being improved. I look forward to working with the newer versions.
Score 10 out of 10
Vetted Review
Verified User
  • Allows for a high level of customization. This lets me make Workfront what I need it to be for my company.
  • Clean and easy to use interface. Obvious...
  • Highly customizable notification system and resource management tools. I can get all the notifications that I need, when I need them, where I need them.
  • Integrated proofing tool with automated review and approval workflows. Revolutionizes how we handle proofing and approvals.
  • Customer support could be stronger. Had an issue and the rep was very kind and respectful, but I ultimately had to find the solution to my problem myself. I think that this is getting better, however.
Elizabeth T. Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Corrals all the work in a central place.
  • Update feeds allow for a real time communication tool, keeping you apprised of the most current project updates.
  • Their support team is fantastic!
  • I was receiving too many email notifications but they realized that this was a common issue and were quick to resolve it.
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