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Adobe Workfront

Adobe Workfront

Overview

What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management…

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Recent Reviews

A Lions share of work

8 out of 10
November 10, 2021
Our whole organization uses [Adobe] Workfront for project management. It's the main communication and procedural tool that we use to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (302)
    7.6
    76%
  • Resource Management (274)
    6.9
    69%
  • Document Management (275)
    6.7
    67%
  • Team Collaboration (292)
    6.2
    62%

Reviewer Pros & Cons

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Pricing

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What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation,…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttp://www.workfront.com/pricing/?o=701…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Adobe Workfront Optimization: Content Creation Processes Can Be Messy; Clean Them Up

YouTube

The Grand Journey: Driving Content Management, Workflow, & UX - Adobe Summit 2022

YouTube

Blog Bonus: Demo of Task Prioritization in Adobe Workfront

YouTube

Blog Bonus: Creative Brief Intake Issues and Adobe Workfront as a Solution (Demo)

YouTube

No-Code Document Automation with Workfront (Paper Clips)

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

6.6
Avg 7.5

Professional Services Automation

Features that support professional services organizations

5.5
Avg 7.4
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Product Details

What is Adobe Workfront?

Workfront is a web-based project-management tool acquired and now supported by Adobe since late 2020. It was designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms. Editing and updating issues from the project view is styled to work somewhat similarly to a social networking site, bringing team members together in one central location. From the project view screen, issues, documents, and other elements of the project are placed along a tab bar so that they may be addressed with one click directly from the hub.

The platform's Capacity Planner allows a manager to move resources to where they are needed, and has some automation features (e.g. the Set Best Fit option, which attempts to allocate resources optimally within given constraints). Agile project management is supported with features like Gantt charts, an easily viewable and manipulable backlog, and storyboarding. Team members can be managed with the aid of quantitative metrics that show where work would be best allocated.

A free trial is available, after which Workfront comes in four pricing options. The lowest tier is Collaboration for small groups, followed by Work which adds mobile accessibility and time sheets, then Plan which adds additional analytic, planning, and reporting features. Finally, Enterprise Plus offers the highest configurability as well as support and data security.

Adobe Workfront Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Invoicing
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Additional Features

  • Supported: Reports & Dashboards - Build custom reports and dashboards to track, document, analyze, and share your progress
  • Supported: Calendars - Stay organized and on time with customizable, visual work calendars
  • Supported: Notifications - Keep everyone in the know of what's happening and what's still required
  • Supported: Recognition - Motivate team members with real-time feedback and endorsements
  • Supported: Digital Proofing - Keep work moving forward with proofing and reviews in one place
  • Supported: Digital Asset Management - Store, manage and distribute final files and completed digital assets in one central location
  • Supported: Customization - Configure Workfront to suit your needs, processes, and environment

Adobe Workfront Screenshots

Screenshot of Agile StoryboardScreenshot of Assignment RecommendationsScreenshot of Custom DashboardsScreenshot of Gantt PortfolioScreenshot of My Work QueueScreenshot of PM Portfolio Milestones

Adobe Workfront Videos

Workfront + Adobe for Marketing
In this video, TrustRadius goes over some of the best project management software out there - including Adobe Workfront.

Adobe Workfront Integrations

Adobe Workfront Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesSeveral
Supported LanguagesSeveral

Frequently Asked Questions

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.

Kantata PS Cloud, Project Insight, and Zoho Projects are common alternatives for Adobe Workfront.

Reviewers rate Task Management highest, with a score of 7.6.

The most common users of Adobe Workfront are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(629)

Attribute Ratings

Reviews

(76-100 of 354)
Companies can't remove reviews or game the system. Here's why
Brian Knox | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Team Collaboration: Workfront provides a cross-platform unified landing where teams can work together towards the completion of large projects
  • Communication: Workfront provides multiple team communication tools including email integration.
  • Ease of Use: The Workfront platform, although rich in features, is very easy to navigate and users will find its layout highly intuitive.
  • Instant messaging and IM systems integration such as Skype would be an excellent addition.
  • Browser plugins to streamline research tasks.
  • Multi systems alerts for "All Hands on Deck" type situations regarding project management.
Vesna Nixon | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Upload and download files
  • Easy to navigate without too much training
  • Stores what you need in one place
  • The UI is a little clunky
  • We are missing the functionality to quickly add metadata to the contents of a whole folder at once
  • The search function can be a little hit or miss
October 02, 2017

Workfront Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Reporting and the ability to customize reports
  • Customization of notifications
  • Ability to integrate with other applications
  • Ability to create & customize columns in a project - for example: issues. I'd like to create a new column where I can add in what phase the issue was discovered. I know there are custom forms but you only see that when you create a new issue. I want to see it in the view.
  • Ability to set due dates at each phase of an approval process.
  • Ability to add notes to new versions of documents and search previous versions. If I have a weekly meeting I take meeting notes on...I upload a new version. After so long, I may have 30 versions of a document. If I want to review my meeting notes from a certain date....how do I know which version is for that meeting? I may look at the date and find a few versions close to it, but I'd like to add a note: meeting minutes for this date....and maybe a note on an important issue that was discussed that week.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Management of projects and project tasks
  • Messaging / review process
  • Tends to load slowly for larger projects with many tasks, making inputting and scheduling tasks slow.
  • Would be nice if end users had more control over their views, and what tasks they can see/not see, due dates etc.
September 25, 2017

Workfront Review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • The timeline is a great feature. It allows you to break the project plan out by tasks and subtasks and assign one or many people to each while also allowing you to assign days and hours.
  • The reporting is also a great feature. You are able to pull reports on anything from hours to ROI to resource allocation. It's a great way to keep track of who is available from a resourcing standpoint and also compare our planned vs. spent hours.
  • We love the proofing tool, the content, creative, and account teams are all able to work together seamlessly using the proofing tool.
  • Workfront could improve on the proofing tool to allow Excel documents to be marked up. Also inside of proofing, it would be great to be able to tag people in the comments other than those who are approvers.
  • I also think the issue tracking functionality could use improvement. It would be great to have an easier more simple way to track tasks.
September 21, 2017

Workfront Works!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • One strength is the Legacy Capacity Planning tool. I am actually upset this is being removed, because it has been a tool I use every single day.
  • Being able to set predecessors is extremely helpful to plan out a whole project.
  • Timelines - creating timelines from workfront with accurate dates is a very easy process.
  • One very small but irritating thing about Workfront is that when a project has more than 100 tasks, you have to open the button at the bottom to load all tasks. I wish there was a way to default the setting to show all tasks.
  • The speed of workfront could be improved. Sometimes, it just stops loading altogether and I have to wait an hour to try again to update my project.
  • I believe the scheduling tool is not very helpful and there would be much better ways we could use a tool for scheduling things.
September 21, 2017

I love Workfront!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It's easy to personalize reports and dashboards. It's a built-in solution. There's no need to pay for extra development.
  • Information can be easily exported to Excel for a deeper analysis.
  • Since many custom forms can be added to a project, each management office can build their forms with valuable input fields for their area.
  • The calculated field tool needs to be improved, Its not that easy to configure.
  • The report filter needs to be improved. Each time I select a group of conditions using "AND" or "OR" I have to manually input all the previous conditions when one one needs to be changed. I would be easier to copy clusters of conditions.
  • When creating a report, Workfront should ask where to save the report (folder). I believe all reports are created as "unclassified" The report classification into a folder happens a step later.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Complex dependencies linking helps when dates slip in one project. Clients and internal stakeholders can easily see the impact of delays.
  • Exporting schedules and timelines is fairly easy, allowing project managers to easily keep clients in the loop.
  • Keeping documents all in one place allows us to package projects and save them locally for easy record-keeping.
  • There are some performance issues that occur when the number of tasks reaches past 100.
  • Exporting schedules could use some work in order to customize a bit more.
  • There doesn't seem to be the ability to search without saving a report. Many times I like to do a query without having to save it as a report.
Tom Budreau, CPA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It is easy for users to log time.
  • Dashboards help executive team see results easily.
  • Notifications keep our administrator up to date on any new projects.
  • Reporting and analytics.
  • Sometimes it seems too complex, or has too many options /buttons to click that are unecessary.
September 19, 2017

Workfront Benefits

Todd Wallace, PMP | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
  • Resource utilization and availability reporting is useful.
  • Task management is cumbersome and frustrating. e.g., rolls back to top of plan after editing. Most of the time it doesn't take into account that I have predecessors for successors when dates change.
  • I wish that the whole plan (all tasks) always opened up the whole plan.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Manage resource workload, and provider resource allocation
  • Organize and track all project work
  • Very good reporting and ability to use custom fields to meet a lot of needs
  • Allowing more project defaults to be set to avoid having to always edit tasks after they are created
  • Understanding advance reporting, custom report programming, is there own language, hard to understand if you want to program your own reports
  • Custom calculations, understanding syntax and how to use can be challenging
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Streamlining requests/reviews/approvals
  • Streamlining internal workflow processes
  • Centralizing all projects in ONE location
  • Search feature isn't great (i.e. will search for a keyword from a project name and that project won't come up).
  • The app leaves a lot to be desired...to get things done remotely, I often need to login to the web interface on my phone because the app is not robust enough to allow the same control.
  • Would love the ability to clone/copy projects or previous requests (I have some recurring requests that are similar, sometimes identical and it would save me a ton of time if I could just find a previous one, clone it, and update it with the new info).
  • Would love the ability for Workfront to "assign" project codes (not just a number).
  • Notifications sometimes don't work as expected.
September 14, 2017

(Mostly) success story

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Provide transparency on work being done.
  • Encourage communications in development teams.
  • Documenting past decisions.
  • Adding community Q&A is really helpful, because most of us go though the same issues or questions.
  • Reporting. Most reports are configured by trial and error, details on fields would be appreciated.
  • Popup-like function so when a user is blocked, they are given tips on why they could be blocked. Less intervention by admin.
  • Workfront is intimidating to new users, there could be an easier way for them to adopt the product.
September 13, 2017

Workfront is a lot of work.

Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Good at housing all the necessary details for projects.
  • Easy to assign work to our employees.
  • Easy to transfer files so we don't have to email as much.
  • The tool can be a bit complicated. There are lots of features we don't use, but there is no way to hide those or turn off so it feels a bit cumbersome.
  • You will have to set all timelines for project templates yourself. We would love to see a feature where we can put in our tasks and assign a deadline, and then Workfront would automatically divide the time given amongst the tasks.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • It allows inter company interaction on individual projects.
  • Workfront has a good reporting setup that allows tracking of the most low level requirements
  • Work front needs to improve accuracy of data collection from the forms to enhance reporting
  • The software as a whole breaks up reports and throws a complete logical report into a frizzy for no reason this is a bug issue that needs to be resolved.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Communications are easy - I like the tagging feature and I like the email notifications.
  • Templates - It's easy to create a template for new processes.
  • It's easy to enter new requests and start the lifecycle of a task.
  • Lately we changed our process to where approvals to move forward with requirements are made on an issue. Once approved the issue is turned into a task and then we no longer see record of the approval. I'd like to see this fixed because having historical record of the approvals is necessary.
  • Sometimes it's really difficult to find a specific thread on large projects. My clients always complain about this and I also have trouble with it at times because I work on seven different client projects. When I can't find something, I try to use the search feature, which doesn't always work. If it doesn't work I search my email inbox and normally find it that way.
  • It would be better to manage notifications in a better way. I end up having to organize my Workfront notifications in my email inbox. If there was a way to mark notifications as "to do" or label as a certain client that would be awesome because then you could read the update, and then come back later to actually respond.
September 12, 2017

Workfront RX

Cooper Larry | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • I think Workfront is a great product for using as a project management tool. You can track [just] about anything you want and report on anything you are working on within a project.
  • We tried using Workfront for a help desk request tool. It took a lot of work to create all of the forms and import all of the information we needed to get it to work. It did work but not up to the needs of our help desk and we replaced it with help desk software.
September 11, 2017

Workfront Really Works!

Jen Franz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • WF enabled us to provide a complete culture shift when tracking marketing and design projects. We now have a place that captures as many details as needed to get a project started and worked through. It's been a great way to know the number of projects we're working on and accountability on all parts to maintain a timeline that respects everyone's needs.
  • We pull reports that are able to show our board of directors the type of work we're doing and how we are doing it.
  • We are able to have transparency between departments to have an understanding of everyone's needs, strengths, and deliverables.
  • I'd like for us to be able to pull reports that are a bit more customized. For example, I want to pull a report that enables me to see what task went past due first to see where and how we can improve. That report currently exists but unfortunately, it pulls in every other task that is past due in the project...instead of me just being able to pinpoint where we start to lose time.
  • I'd like to be able to "pin" documents and Updates within a Portfolio for easy reference when looking at a project as a whole.
September 08, 2017

Communication hub

Geoff Daniow | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Provides an inclusive environment for managing work and projects, by integrating useful tools into one package.
  • An easy and intuitive functional format that aligns with workers usual thought processes. Configurable to meet changing organisational needs and user preferences.
  • Enables collaboration across departments, teams and groups through visibility.
  • Adopt functionality in the scheduling tool that is closer to MS Project, to enhance the ease and speed of editing plans.
  • Simplify the logic behind the calculation of dates in the scheduling tool; allow easier editing of commit dates to align with changes in plans.
  • Improve the layout and search functionality of the MY WORK page, to enhance the user experience.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Able to search through all the requests, even closed tasks, which is great for traceability.
  • Great view of the full list of tasks and who is assigned what, with status for each at a glance.
  • Easy to manage communication and exchanges within each task - with comments in each task
  • I find it a bit slow at times to display the pages/tasks.
  • It is a bit hard to customize the templates for the task form.
  • I wish there was a way to implement automated workflow - for instance, when a task status is changed, it would be great to change the assignee automatically.
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