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Workplace from Meta

Workplace from Meta

Overview

What is Workplace from Meta?

Facebook at Work allows users to interact with co-workers through the Facebook interface.

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Recent Reviews

TrustRadius Insights

Workplace by Facebook has become a versatile platform for organizations to improve communication, collaboration, and engagement. Users …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Enterprise Live

$2.00

Cloud
per month per user

Enhanced Admin & Support

$2.00

Cloud
per month per user

Workplace Core

$4.00

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.workplace.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $4 per month per user
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Product Details

What is Workplace from Meta?

Workplace is a business communication tool from Meta that helps teams stay connected in a simple and secure way. With familiar features like Live Video and Groups, users can share information, engage your employees, build culture and connect people anywhere, anytime. It is designed so the user doesn't need to be an IT genius to use it, and so that anyone can pick it up and get started straight away.


Workplace integrates with tools like Office 365, Google Workspace and ServiceNow, or the user can build custom integrations to connect any other tools relied upon. The vendor states that security and privacy are at the heart of Workplace - user data belongs to the user, and it is kept separate from Facebook.


Workplace boasts over 7M users worldwide.

Workplace from Meta Screenshots

Screenshot of Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on posScreenshot of News Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.Screenshot of The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.Screenshot of Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.

Workplace from Meta Integrations

Workplace from Meta Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesGerman, English, French, Italian, Japanese, Portuguese, Spanish, Vietnamese

Frequently Asked Questions

Facebook at Work allows users to interact with co-workers through the Facebook interface.

Workplace from Meta starts at $4.

Microsoft Teams, Slack, and Microsoft Yammer are common alternatives for Workplace from Meta.

Reviewers rate Support Rating highest, with a score of 8.4.

The most common users of Workplace from Meta are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(282)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Workplace by Facebook has become a versatile platform for organizations to improve communication, collaboration, and engagement. Users have found it beneficial for various use cases, such as sharing activities and showcasing the work of different departments and teams. The software facilitates collaboration by collecting information and gathering feedback for events. It has also helped create a sense of community, especially for remote or distributed teams. Workplace by Facebook enables effective communication between different departments and teams, making it ideal for inter-department projects. Users appreciate its convenience in sharing large design files and collaborating on projects without relying on email or other channels. The platform has been used for posting, advertising, communicating, promoting, and educating clients about company services. Additionally, it addresses employee communication and engagement issues by running campaigns to improve engagement and address survey feedback. Workplace by Facebook has been especially valuable during the pandemic, allowing organizations to lead teams remotely, make announcements, and facilitate conversations among colleagues at all levels. Its effectiveness in improving corporate culture and morale is evident through enhanced conversations and communication between colleagues, peers, and senior leaders. The software replaces other collaboration tools, improving centralization and organization of team communication. Overall, Workplace by Facebook offers fast and efficient communication through instant messaging, video chats, project collaboration features, and news sharing. It provides an easy way to inform colleagues about daily events, new projects, and provide access to files and forms. The tool saves time in meeting organization through conversational meetings while improving coordination for better teamwork within small organizations. Workplace by Facebook has emerged as a solution to improve collaboration across organizations with its focus on fast communication and organizing collaborative ideas. It reduces reliance on email conversations for remote users while fostering a sense of belonging that increases employee retention within organizations. The platform's success is supported by encouraging leadership communication, active participation from associates, connecting different locations and teams for collaboration purposes using champions or team leads to increase activity on the platform.

Workplace has become an integral part of company-wide communication and collaboration strategies. It serves as the main broadcast communication tool alongside email, enabling themed groups for sharing updates and information among different departments and interests. Workplace Chat is used as the primary direct messaging application for efficient communication throughout the company. The platform significantly reduces internal email traffic while creating communities of interest within the organization. It is valuable in remote work scenarios, allowing employees to stay connected while working from home and facilitating large-scale meetings through broadcasting and recording features. Users utilize Workplace to share tips, personal life experiences, and other relevant information. The software is recommended by users and has been adopted by some of them. Workplace serves as a communications and collaboration platform for sharing ideas, brainstorming, and disseminating important company news and updates. It is also used for quick polling and surveys to gather feedback from employees. New employees are introduced to Workplace as a way to get up to speed quickly and integrate into the company's communication channels. The software has found applications in various departments, such as the research department, where it is used to receive daily work details and for after-office hours communication. In musical organizations, Workplace helps communicate with all workers and maintain effective communication between directors and their teams.

Marketing and sales departments are among the most active users of Workplace, utilizing it to share insights, improve communication, and enhance collaboration within the organization. By solving issues related to communication, organization, and management, Workplace provides a centralized hub for daily interactions and work. This has become especially important during the COVID-19 pandemic when remote work has become prevalent. Workplace enables organizations to broadcast events, celebrations, and announcements to all employees easily. It functions as a central messaging tool for posting updates, creating group chats, and checking in with each other.

Workplace by Facebook finds applications across departments in an organization. For example, HR channels use it to publish urgent updates while providing a platform for colleagues from different departments to discuss activities, share documents, and provide project updates. By keeping the whole organization connected socially and professionally, Workplace contributes to improved employee morale and satisfaction.

Real estate agencies have utilized Workplace to bring all realtors and workers together on one platform for effective communication, document sharing, and referrals. Its implementation brings transparency and employee-friendly communication across the organization.

Workplace serves as the central communications hub of companies looking to foster a sense of belonging among their employees while keeping them updated on important information. In an office that works on geographical map elaboration, Workplace is used to communicate goals, map reviews, delivery times to customers, and analyze factors such as region inclusion. The software also helps connect international offices on one digital platform, allowing employees to share knowledge, collaborate, and get to know one another. Workplace from Facebook meets the communication needs of large organizations with a large number of employees, facilitating 1:1 connections across the globe.

PR departments leverage Workplace to connect with followers on a more direct and personal level, enhancing recruitment efforts and expanding networks. However, some users have faced challenges with integrating Workplace into their workflow due to privacy concerns associated with Facebook.

Overall, Workplace by Facebook has emerged as a versatile tool for organizations to improve communication, collaboration, and engagement. Companies use Workplace on a daily basis for communication, including text and audio calls, sharing important information, project updates, and social posts. It has become an essential platform for group collaboration, project management, meeting assistance, and integration with other applications like Office 365.

Non-profit organizations have found Workplace to be a convenient and easy-to-use tool for file sharing and group chat. It serves as a central hub of communication within organizations, helping members stay informed, aligned, and focused on shared goals. International organizations with offices in multiple countries have adopted Workplace as a forum for networking, social interaction, and collaboration.

The software offers benefits across various departments such as Marketing, where it supports social media management and message hierarchy. Workplace by Facebook replaces the need for multiple disparate technologies by serving as a centralized location for company communications, including internal chats, company announcements, and wikis.

Users who switch from other communication tools like Slack often appreciate Workplace's tidier organization and its ability to discuss different topics in separate publications. Moreover, its familiarity as a Facebook product drives people to use Workplace more than other applications. Its features such as news feed, live streaming, voice and video calls make it a comprehensive solution for effective communication within the organization.

Edelman utilizes Workplace for corporate communications, including updates on policies, benefits, learning opportunities, and document management. The platform also encourages staff networking and socializing, which is especially beneficial for remote employees who may not have regular opportunities for interaction.

In conclusion, Workplace by Facebook has proven to be an invaluable tool for organizations across various industries. By addressing communication challenges and facilitating collaboration and engagement among teams, it empowers employees to work together efficiently regardless of their geographic location. With its wide range of features and versatility in supporting different use cases, Workplace has become an essential part of modern organizational communication strategies.

The user reviews highlight several recommendations for Workplace by Facebook:

  1. Customization ability: Users highly recommend Workplace by Facebook for its customization features, allowing companies to personalize the platform according to their specific needs.

  2. Real-time information sharing: The platform's real-time information sharing capabilities receive praise from users, as it enables efficient communication and collaboration.

  3. Integration with personal Facebook accounts: Users appreciate the seamless integration of Workplace by Facebook with personal Facebook accounts, providing a way to connect with coworkers without adding them to personal social networks.

In addition to these recommendations, users suggest trying Workplace before making a decision, ensuring all employees are onboarded, reducing the number of emails sent, setting guidelines for proper usage, raising awareness through marketing efforts, and maintaining a professional environment on the platform. Some users also mention considering privacy concerns and addressing potential distractions. Overall, Workplace by Facebook is highly recommended for improving communication and employee engagement.

Attribute Ratings

Reviews

(1-25 of 55)
Companies can't remove reviews or game the system. Here's why
Kevin McLennan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Workplace from Meta is being used in the entire Africa Zone at AB InBev - supporting around 13000 employees. We use this platform to address the issues of employee communication and increase employee engagement across the business. On this platform we run various campaigns to push employee engagement further and tackle issues brought up in surveys run each year by the company.
Score 10 out of 10
Vetted Review
Verified User
Workplace from Meta is used to connect our 15 international offices on one digital platform; helping our people share knowledge and expertise, get to know one another, and collaborate across regions and time zones. It enables us to effectively share globally-relevant news and updates, as well as creating a one-stop-shop for our people to go to for all knowledge related to the business (such as HR policies and training documents).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Workplace across the whole organization. For us, it is the only place where we can gather all 12000 associates in one place. The focus of this channel is to create a sense of belonging for associates. We evaluate this factor vie quarterly ESAT. The business problem it addresses is increasing the retention rate of our employees to ensure that business continues to grow.

Currently, we have 2 main channels of communication where we can cover all company. This is the email and Workplace. With out HR Marketing team, we are doing our best in giving a bigger focus to Workplace because it is a 2-sided channel instead of email. We encourage associates to share reactions, comments (both bad or good). Also, we work on increasing leadership communication in Workplace (TownHalls for all managers from C-level team) to show associates how beneficial this channel can be, compared to others.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Having Workplace from Facebook helps us communicate with the large number of employees we have at our organization. We currently use it across the entire organization in all departments. When the pandemic began, we really ramped up the live streaming capabilities to conduct all-employee town halls to keep our employees abreast of the quickly changing protocols where our front-line employees could ask questions in real-time and receive answers in real-time directly from our leaders. Implementing Workplace from Facebook helps our large organization feel a bit smaller where 1:1 connections are being made every day from our employees across the globe.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's used by the whole organization and different countries. It helps us out in our daily interactions and for our work. With the politic to stay at home, Workplace has been our key tools to keep the best service four our customers. I recommend every company to use Workplace. It's fast and helps to do better performances.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
An all-in-one tool for internal communication. We use it in a single department, the Marketing team, it is an internal communication tool, it helps us to support the social media management of our organization. Sometimes it allows us to move the messages according to the hierarchy necessary for the response
Leonardo Gonzalez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook is used in my organization basically to carry out broadcasts of events, celebrations, announcements, or to provide information in a massive way to all employees in a simple way by sharing multi-media content without the need to install additional components on the computer. Generally this type of broadcast is aimed at large audiences.
Casey Cleary (LION) | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Workplace by Facebook as a central company messaging tool and project management space where we can post quick updates on projects, create group chats to keep updated on project status, and check-in with each other. We have multiple groups to separate clients and other work and the search function and notification settings help us keep on track.
Laura Gillenwater | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook is now pretty much our company's main way of broadcast communication (outside of email, which is still used especially for very important or time-sensitive info) and for different types of "themed" groups to share updates and info with one another. We have Workplace groups at the all-company level, for various sites, for various areas of work (both by department areas, such as HR, which has groups at both the country and global level, and by interests, such as for our DEI groups), for groups that may share an initiative, such as the Technology Employee Champions, a "secret" group for folks interested in testing and promoting new technology, etc. We also use the companion Workplace Chat as our DM application throughout the company. Workplace has allowed us to drastically decrease the amount of internal email sent, to support and create communities of interest, to stay connected as we all work remotely (we have fun on Workplace, too!), and we use Workplace Live to broadcast and record our large-scale meetings, such as our "town hall" meetings. We use Workplace to share tips with one another, share personal life experiences (creating a Workplace post about one's sabbatical experiences is a requirement of our sabbatical program), and many other things.
MOHAMED ATEF | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
My company used to communicate through Facebook Workplace during the last 2 years, every department has its own channel to make the communication easier and more funny for team. And so on if any urgent updates or news the company used to publish it through the HR channels. One of the major reasons to use it is the Covid-19 Global Pandemic. Suddenly we are forced to stay at home and there're no communications tools.
Amr Saad | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Workplace was being used across the whole organization. We mainly used to communicate with different teams across different departments. It was used also for making announcements. It helped us lead our teams remotely throughout the difficult times of the pandemic to deliver our products to the customers, and the familiar user interface helped us get used to it fast.
Score 10 out of 10
Vetted Review
Verified User
It is being used across our entire company in order to improve collaboration in the workplace and communication. The overall hope is that it will reduce the amount of emails that are sent throughout the business in total. It addition, it allows you to make groups so that it's easier to collaborate with your business segment, across business segments, or in specialized groups you're doing projects with.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook is one of the best products that we use. It is the best tool for internal communication inside the organization, in my opinion. It is being used across the whole organization. It helps us to keep connected with the organization widely and with the team members at the lower level. It's very easy to chat, share, and connect with others in the organization.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Workplace by Facebook among the whole organization. Most of our employees are encouraged to use it on a regular basis. We generally use it on a daily basis to discuss what's going on in which department. We share our documents with others in respective groups. For new projects, every team member is asked to give updates in the project groups, so that every team member knows the latest status. We generally share data and documents with each other via Workplace by Facebook. Most of the time, it's very easy to use instead of other methods of internal communications. Workplace by Facebook, at our organization, helps greatly to keep connected with each other socially and professionally.
October 09, 2019

Workplace leads the pack

David Faustina | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Initially, I buried myself into trial overwhelm as I searched for a client communication and review portal. Each one I tried suffered from one or more of the following:
  • Having almost everything but one specific element being left out.
  • The cost was prohibitive.
  • Time to learn and then deploy and teach was not an efficient use of resources.
  • Segmenting the communication and levels of access not achievable.
After about 5 trials, I was connected to an offer to try Facebook Workplace. It stepped into a perfect role for us and we use it from time to time with clients, depending on the client. I continue to recommend it to clients and a few are now using the platform. We continue to use it as an intraoffice communication tool and it is a great tool for us.
October 08, 2019

Love Workplace!

Score 4 out of 10
Vetted Review
Verified User
Incentivized
Edelman leverages Workplace to deliver corporate communications and updates to a global workforce. We receive updates about PTO policy, HR benefits, handbooks, learning opportunities, training, and additionally use it as a document manager for global IT information as well as local wifi password information. Finally, we receive local communications as well monthly with the office calendar and wifi password.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it to inform staff of daily events and new projects. We also put out PDFs, photos, and forms for easy access for staff. HR and building events keep staff updated as much as possible of all the work that is being done with departments and building renovations, etc. All staff have access to Workplace. So far it's been a very helpful tool. I do wish it had some type of form building section.
Katelyn Rylee | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I work under a really big brokerage. We are almost completely worldwide. My company uses Workplace by Facebook across the whole organization as a means to have all the other realtors and workers together in one place, have specific groups, have documents that people need readily available, and to give answers to questions that people have. We also use it as a referral place where people in any state can pick up a referral that someone needs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Workplace by Facebook as a central location for company communications. The whole company uses it, not just the software developers. We use it for internal chats, company announcements, and wiki's. Before we started using Workplace, we used several disparate technologies to meet each of these needs, so having everything under one roof has been incredibly efficient and successful.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Workplace by Facebook on a daily basis to coordinate the work with our clients and inside the organization. We left Slack for Workplace because it feels tidier as we can talk about one topic on a publication and about another topic in another publication and the channels never cross.
João Almeida | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook is being used to inform colleagues about daily events and new projects. It also serves as a place to put out pdf files, photos, and forms for easy access for staff. HR and Building Events keep staff updated as much as possible of all the work that is being done with departments and building renovations, etc.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook provides a relatively easy solution for group collaboration efforts in a company or organization. It helps provide a streamlined approach to project management, meeting assistance, and can be integrated with applications like Office 365. It also has a robust set of calling and communication options that can fit in with users utilizing different hardware systems.
October 04, 2019

Hmmmmm.

Score 4 out of 10
Vetted Review
Verified User
Incentivized
I reviewed Workplace by Facebook and tested it by using it on a small team. It ended up being slightly wonky in our workflow as some of the team were uneasy with sharing private information with Facebook because of all the things with that. I like the concept, but it just didn’t work well for my team.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Workplace as a platform where our staff can "hang out". This kind of platform is especially important for our remote staff who normally don't have the opportunities to network and socialize with others.
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